SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Follow and adhere to a code of conduct 
SAQA US ID UNIT STANDARD TITLE
115856  Follow and adhere to a code of conduct 
ORIGINATOR
SGB Hiring Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this unit standard is able to interpret and describe the code of conduct, communicate the code of conduct to colleagues and apply the code within their own working practices and activities

The qualifying learner is capable of:
  • Describing the code of conduct.
  • Explaining the results of applying and not applying the code of conduct.
  • Communicating the code of conduct.
  • Applying the code of conduct. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competence in numeracy and literacy on NQF level 2. 

    UNIT STANDARD RANGE 
  • Stakeholders include but are not limited to; staff members, casual workers, contract workers and part time employees.
  • Deviation measures include but are not limited to; disciplinary action, warnings, penalties. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the code of conduct. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The code of conduct is read and explained in line with the content of the document. 

    ASSESSMENT CRITERION 2 
    The principles of the code of conduct are identified, explained as per the content of the document. 

    ASSESSMENT CRITERION 3 
    The relationship between the code of conduct and company operating procedures is explained in terms of practical application towards meeting company standards. 

    SPECIFIC OUTCOME 2 
    Explain the results of applying and not applying the code of conduct. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A code of conduct in the sector, workplace or institution is evaluated in terms of ethical principles relating to the business. 

    ASSESSMENT CRITERION 2 
    The mechanisms of reward and punishment generally associated with authority structures are examined and commented on in relation to the particular business. 

    SPECIFIC OUTCOME 3 
    Communicate the code of conduct. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The code of conduct is communicated to all staff in a language they understand according to company standards. 

    ASSESSMENT CRITERION 2 
    Understanding of the communication is checked by asking staff members' questions in line with the code of conduct document. 

    ASSESSMENT CRITERION 3 
    Code of conduct breach procedures are explained in line with company policy. 

    ASSESSMENT CRITERION 4 
    Code of conduct is displayed in required format and in location where all staff can see and read it. 

    SPECIFIC OUTCOME 4 
    Apply the code of conduct. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The code of conduct is interpreted and applied within each department according to conduct standards. 

    ASSESSMENT CRITERION 2 
    Guidelines are developed and explained that deal with non compliance or misinterpretation to ensure understanding of code of conduct. 

    ASSESSMENT CRITERION 3 
    Deviations from the code of conduct are identified and corrective action implemented in line with company standards and procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Code of conduct and how it is applied within own company.
  • How ethics relates to the code of conduct.
  • Cultural differences and how they affect the interpretation and implementation of the code of conduct. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems related to non compliance of the code of conduct. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when applying the code of conduct. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when interpreting the code of conduct and company policies and procedures. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when explaining the code of conduct to staff members and checking their understanding. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology inform staff of the code of conduct. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems whereby cultural diversity and ethics play an important role within the workings of an organisation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: being culturally and aesthetically sensitive across a range of social contexts. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  48887   National Certificate: Hiring Services and Support  Level 3  NQF Level 03  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.