SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Identify responsibilities of a team leader in ensuring that organisational standards are met 
SAQA US ID UNIT STANDARD TITLE
242821  Identify responsibilities of a team leader in ensuring that organisational standards are met 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13917  Indicate the role of a team leader ensuring that a team meets an organisation`s standards  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit standard explores the role of the team leader in ensuring that the team meets organisational or required standards.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the role of a team leader.
  • Explaining the purpose of a team.
  • Contracting with a team to obtain commitment.
  • Monitoring the achievement of team objectives. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • The role of the team leader with reference to their job description and the purpose of the team.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the role of a team leader in an organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of a team leader in an organisation is explained with reference to their job description. 

    ASSESSMENT CRITERION 2 
    The responsibilities of a team leader are explained within the context of a work environment. 

    ASSESSMENT CRITERION 3 
    The concepts of authority, responsibility and accountability are explained with reference to the team leader's own position in an organisation. 

    ASSESSMENT CRITERION 4 
    The organising of workers in teams is explained in terms of recognised theory and practice. 

    SPECIFIC OUTCOME 2 
    Explain the purpose of the team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of a team is explained according to accepted theory and practice. 

    ASSESSMENT CRITERION 2 
    The purpose of the team is explained to the team members according to organisational requirements. 

    ASSESSMENT CRITERION 3 
    The role and expected outputs of each member of the team are identified in relation to the purpose. 

    SPECIFIC OUTCOME 3 
    Contract with the team members to obtain commitment to achieve organisational standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Tasks, performance plans, targets and standards are discussed and agreed according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Time allocations for achieving individual and team objectives are agreed through a process of consultation. 

    SPECIFIC OUTCOME 4 
    Implement, monitor and evaluate performance against team objectives and organisational standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Agreed plans are implemented according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Potential difficulties in achieving the plan are anticipated through reflection and feedback. 

    ASSESSMENT CRITERION 3 
    Team outputs are monitored against agreed targets and time allocations. 

    ASSESSMENT CRITERION 4 
    Variances to required outputs are identified and corrective action is taken where necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This unit standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in contracting with team members and monitoring performance against objectives. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage themselves while implementing agreed performance plans. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by monitoring achievement against objectives. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in consulting and allocating tasks, thus gaining commitment for performance plans. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems when relating the team's purpose and performance to organisational requirements. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13917, which is "Indicate the role of a team leader ensuring that a team meets an organisation's standards", level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58975   National Certificate: Automated Packaging Operations  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Core  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 
    Core  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  64249   Further Education and Training Certificate: Diamond Design and Evaluation  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Core  64729   Further Education and Training Certificate: Diamond Processing  Level 4  NQF Level 04  Reregistered  2023-06-30  MQA 
    Core  59298   Further Education and Training Certificate: Freight Forwarding and Customs Compliance  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  58782   Further Education and Training Certificate: Plumbing  Level 4  NQF Level 04  Reregistered  2024-12-05  CETA 
    Core  61670   Further Education and Training Certificate: Railway Construction and Maintenance  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Elective  79806   National Certificate: Occupational Hygiene and Safety  Level 3  NQF Level 03  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Reregistered  2023-06-30  FOODBEV 
    Elective  64697   Further Education and Training Certificate: Community Health Work  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  79807   Further Education and Training Certificate: Occupational Hygiene and Safety  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 17 Shaft Training 
    2. 2Inspire skills Training 
    3. Abakholwe Community Developers (Pty) Ltd 
    4. Academy (Pty) Ltd 
    5. AFRICA COMPETENCY DEVELOPMENT (PTY)LTD 
    6. Africa International Training Facilities T/A AITF (BREDELL) (TP) 
    7. AFRICA SKILLS VILLAGE 
    8. Aldabri 106 Institute for Quality Pty Ltd 
    9. All Access Holdings 
    10. Andebe Training and Skills Development 
    11. ArcelorMittal South Africa Ltd (VANDERBIJLPARK) (TP) 
    12. Artisan Development Academy 
    13. Asiphokuhle Training and Research Institute 
    14. BELCOMEC TRAINING 
    15. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    16. BH Training and Consulting (Pty) Ltd 
    17. Blacken Security Services 
    18. Blitz Skills Developers 
    19. Bokgoni Training And Development 
    20. BOLAND COLLEGE (Paarl) 
    21. BPL Academy 
    22. Bright Ideas Projects 2905 cc 
    23. Builders Training Centre 
    24. Capricorn FET College - Central Office 
    25. Career Pathing Solutions (Pty) Ltd (KRUGERSDORP) (TP) 
    26. Cashbuild (South Africa) (Pty) Ltd 
    27. Classic Human Capital Solutions 
    28. CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD 
    29. Coastal Kzn F.E.T. College - Appelsbosch Campus 
    30. College of Cape Town (City Campus) 
    31. College of Production Technology 
    32. Compass Academy of Learning 
    33. Connex Marketing cc 
    34. Construction Resource Development Centre 
    35. DAMBUZA COMMUNITY TRUST 
    36. Department of Local Gov & Housing (Mpumalanga) 
    37. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    38. DSL Training and Projects (PTY) LTD 
    39. DYNA TRAINING (PTY) LTD 
    40. DYNA TRAINING (PTY) LTD (Cape Town) 
    41. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    42. Eastcape Training Centre 
    43. Edcon Ltd 
    44. EDUCATORY ELECTRO SERVICES 
    45. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    46. Edutel Wholesale & Retail Academy 
    47. Edzani Community Development and Consultancy 
    48. Forek Institute of Technology 
    49. Gabasega Consulting and Training Centre 
    50. Gemini Training And Development Pty Ltd 
    51. Gert Sibande TVET College 
    52. Global Maritime Legal Solutions Pty Ltd 
    53. GREATER ELDOS IMAGES OF PEACE 
    54. Guest Resource Services (Pty) Ltd 
    55. HV Consultants (Pty) Ltd (PORT ELIZABETH) (TP) 
    56. IMBAWULA CIVIL ENGINEERING ACADEMY 
    57. In Touch Community Development & Project Managers 
    58. Inafrica General Trading Pty LTD 
    59. INDUSTRIES EDUCATION & TRAINING INSTITUTE 
    60. InnerOut Training Solutions 
    61. Institute for Telling Development T/A ITD Training (MENLYN PARK) (TP) 
    62. Institute of Professional Studies and Services 
    63. Intercept Consulting and Training Solutions 
    64. Interlink Technical Training 
    65. IQ Skills Academy (PTY) LTD. 
    66. ITO Focus Reagile 
    67. Jobafrik Consulting 
    68. Josmap Training Institute 
    69. JOYEVE TRADING ENTERPRISE (PTY) LTD 
    70. Kagano Consulting Services 
    71. Kalideen Management 
    72. Kempston Driving Academy 
    73. Kgaugelo Kae-Kae Business Enterprise 
    74. Kgolo Institute 
    75. Kgotla Trading Enterprise 
    76. khanya Information and Development Consulting 
    77. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTYLTD 
    78. KN Business Solutions 
    79. KOKANO PROJECTS PTY LTD 
    80. Kuyakhula Development Initiatives 
    81. KWELANGA TRAINING PTY LTD 
    82. KZN Taxi and Commuter Corporation NPC 
    83. L S Nkosi CC 
    84. Learning Exchange Pty Ltd 
    85. Leps Training Consultants 
    86. Leronsa Trading Enterprise 
    87. Letlhokoa Management Services CC 
    88. M.I.C. Training and Development 
    89. Mabuya Amahle Trading 
    90. Madiba Bay Accountancy Training CC 
    91. Maduna Development Agency cc 
    92. Maesela Phaladi Investment and Construction PTY LTD 
    93. Majuba TVET College 
    94. Makaota Training Consultants 
    95. Makwedeng Training 
    96. Mamuhle Academy 
    97. Mangaung Artisan Developers and Projects 
    98. MashMP Holdings 
    99. Masithuthuke Learning Institution 
    100. Mercedes Benz South Africa (Pty) Ltd (EAST LONDON) (TP) 
    101. Metro Minds 
    102. Microzone Training CC 
    103. Mintirho Development Services 
    104. Mnambithi TVET College 
    105. Mod-Mosh Projects and Consulting (PTY) LTD 
    106. MOGOLO ACADEMY - ENKELBULT 
    107. Mohlaje Solutions (Pty) Ltd 
    108. Moraba Training and Civil Construction (Pty) Ltd 
    109. Mortarboard Training Solutions 
    110. Mpilende Training and Technology Solutions 
    111. Mr Price Group Ld 
    112. MSC Education Holdings Pty Ltd 
    113. Mthashana F.E.T. College 
    114. MTHENGENYA & ASSOCIATES 
    115. Mthoms Trading 
    116. MTL Training and Projects 
    117. Nemalale Eagles Consultancy CC 
    118. Ngakatse Trading 
    119. Nhlahle Development Agency 
    120. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    121. NOFESA cc 
    122. Nokuthula Dube & Associates 
    123. Novi General Services 
    124. NSINGWENI CONSULTING (PTY) LTD 
    125. Ntsangalala Business Enterprise 
    126. ODL GROUP (PTY) Ltd 
    127. Operational Process Improvements (Pty) Ltd 
    128. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    129. Orbit FET College - Central Office 
    130. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    131. ORGANISATIONAL DEVELOPMENT INTERNATIONAL (PTY) LTD 
    132. Othandweni Training Centre 
    133. Owl Business Training PTY LTD 
    134. Palale Construction and Projects 
    135. Pam's Educational Consultancy CC 
    136. PCD College cc 
    137. Petra institute of Development (PTY) Ltd 
    138. Pioneer Business Consulting 
    139. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS 
    140. Procurement & Supply Management College cc (ROBERTSHAM) (TP) 
    141. PROMINENT EMZANSI PROJECTS 
    142. Protech Training (Pty) Ltd 
    143. PTDEV (Pty) Ltd 
    144. Qabuka-Vuka Development Trading 
    145. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    146. Qualfurn Training & Projects (Pty) Ltd 
    147. Realeboga Training Provider 
    148. Robertsons Cargo Consultancy (Pty) Ltd 
    149. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    150. Sakhisizwe Development Training 
    151. Samancor Chrome Ltd T/A Khuphuka Training & Development (MIDDELBURG) ( 
    152. SANDVIK MINING & CONSTRUCTION RSA (PTY) LTD 
    153. School of Shipping 
    154. Schoolboy Training Centre 
    155. Sejamo Construction and Training 
    156. Sekhukhune FET College - C.N. Phatudi Campus 
    157. Senelo Trading CC 
    158. SESANA PROJECTS 
    159. SISHEN IRON ORE COMPANY (PTY) LTD 
    160. SIYAFUNDA BUSINESS SYSTEM 
    161. SIYANQOBA SEMINARS 
    162. Siyanqoba Seminars (PRETORIA) (Non Merseta TP) 
    163. SIZA NESU TRAINING AND DEVELOPMENT 
    164. Somvi General Services 
    165. South African Institute of Renewable Energy 
    166. SPECTRIUM 
    167. Sphola Consulting CC 
    168. Spilamart cc T/A 1st Safety & Training (SABIE) (TP) 
    169. SPINA Consultancy cc Cape Town 
    170. STEP AHEAD BUSINESS TRAINING 
    171. STEVENEL TRAINING CONSTRUCTION AND CIVIL 
    172. Summat Training Institute 
    173. SWARANANG MANAGEMENT CONSULTING CC 
    174. Tasc Business Consulting and Training 
    175. TCEP (Pty) Ltd 
    176. Thabomeleng 
    177. Thubelihle Graduate Institute 
    178. Thuto Lere Community Empowerment Programme 
    179. Tius Consultants 
    180. Tjeka Training Matters Pty Ltd 
    181. Tommy Phiri Labour Relations and Training Services 
    182. TOWERSTONE PTY LTD 
    183. Transafric Consulting Pty Ltd 
    184. Tsebong Training Centre 
    185. Tshimedzwa Development Centre Pty Ltd 
    186. Tshwane Training Institute (PTY) LTD. 
    187. TSK Projects 
    188. Tsoelopele Leadership Consulting (Pty) Ltd 
    189. UKWAKHILE TRAINING 
    190. Umfolozi FET College 
    191. Umgungundlovu FET College 
    192. Umgungundlovu FET College - Plessislaer Campus 
    193. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    194. Vhutshilo Health And Training Organisation 
    195. Vicmat Consultants 
    196. Vijay Bhagwan Consultancy and Solutions cc 
    197. Vizz Tech Printers 
    198. VPK BUSINESS VENTURE C C 
    199. Vumilia Africa Group 
    200. West Coast TVET College 
    201. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    202. Woolworths Pty Ltd 
    203. World Pace Development and Training Institute 
    204. X-Factor Safety Consultants 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.