SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and respond to learners with special needs and barriers to learning 
SAQA US ID UNIT STANDARD TITLE
10294  Identify and respond to learners with special needs and barriers to learning 
ORIGINATOR
SGB ABET Educators 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Persons credited with this unit standard will be able to:
  • Identify learners who have special learning, counselling or health needs, refer these learners to relevant services and take appropriate action within the learning situation.
  • Identify barriers to learning and take appropriate action within or outside of the learning situation, which includes dealing with problems of absenteeism and dropout. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define own role, as an ETD practitioner, in learner support. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Distinction between counselling (empathy, information, referral) as opposed to directive advice is fully explained. 

    ASSESSMENT CRITERION 2 
    2. Learners' right to ask for or receive extra-curricular support is acknowledged. 

    ASSESSMENT CRITERION 3 
    3. Learners' right to confidentiality is acknowledged. 

    ASSESSMENT CRITERION 4 
    4. Own role is defined in terms of existing skills and qualifications.
    (e.g. A health worker undertaking this ETD qualification may reasonably offer advice on health issues.) 

    SPECIFIC OUTCOME 2 
    Recognise learners who have special needs. 
    OUTCOME RANGE 
    Special needs are identified as:
  • Physical disability such as sight or hearing impairment; impairment of movement or motor skills; Learning disability as a cause of impaired performance in writing, reading, spelling, numeracy ability.
  • Personal problems such as substance abuse, obvious emotional distress or health problems. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Instances when a learner's inability to match the performance of peers may be due to a learning or physical disability, are recognised. 

    ASSESSMENT CRITERION 2 
    2. Implications of the learning or physical disability for an individual's learning, are identified. 

    ASSESSMENT CRITERION 3 
    3. Eyesight problems are identified, using a simple sight test. 

    ASSESSMENT CRITERION 4 
    4. Instances when a learner's inability to match the performance of peers may be due to a personal problem or barrier, are recognised. 
    ASSESSMENT CRITERION RANGE 
    Personal problems or barriers include both situational and attitudinal barriers, e.g. substance abuse, obvious emotional distress, poor health, lack of self-confidence.
     

    ASSESSMENT CRITERION 5 
    5. Need for intervention by someone other than the educator involved, is identified. 

    SPECIFIC OUTCOME 3 
    Discuss with learner the need for further intervention. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Discussion is conducted in a manner which is sensitive, supportive, non-judgemental and confidential. 

    ASSESSMENT CRITERION 2 
    2. Issue of how the disability or problem may affect learning is included in the discussion. 

    ASSESSMENT CRITERION 3 
    3. Need for positive interventions, such as testing and referrals, is discussed. 

    ASSESSMENT CRITERION 4 
    4. Learner is involved in joint decision-making concerning referrals. 

    ASSESSMENT CRITERION 5 
    5. Advice is in the form of support, information and referral, rather than direct advice or instruction. 

    SPECIFIC OUTCOME 4 
    Refer learner for further intervention. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Person or agency to whom the learner should be referred, is identified. 

    ASSESSMENT CRITERION 2 
    2. Coherent reasons for referral are presented to the relevant person. 
    ASSESSMENT CRITERION RANGE 
    Reporting should include samples of work which caused concern; description of difficulties encountered in the learning situation, e.g. access for wheelchairs, identified personal problems.
     

    ASSESSMENT CRITERION 3 
    3. Adequate information on the referral is provided to the learner in order to reduce anxiety.
    (e.g. address, time, nature of referral, people involved) 

    SPECIFIC OUTCOME 5 
    Implement strategies to assist learner. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Willingness to help the affected learner to learn is demonstrated. 

    ASSESSMENT CRITERION 2 
    2. Learning environment is organised to alleviate difficulties.
    (e.g. seating learner closer to the front, negotiating help from other learners) 

    ASSESSMENT CRITERION 3 
    3. Recommendations from testing or referral agency are implemented. 

    ASSESSMENT CRITERION 4 
    4. Progress and reasons for progress or non-progress are recorded and learner has access to these at all times. 

    ASSESSMENT CRITERION 5 
    5. Recognise when own interventions are not succeeding and refer timeously to relevant person for discussion. 

    ASSESSMENT CRITERION 6 
    6. Success/failure of recommendations is reported to the relevant authority. 
    ASSESSMENT CRITERION RANGE 
    Report should include areas in which the programme was successful or was not successful.
     

    ASSESSMENT CRITERION 7 
    7. Learner's progress and the intervention strategy are re-assessed at regular intervals agreed to by the learner and practitioner 

    SPECIFIC OUTCOME 6 
    Investigate and respond to absenteeism and drop-out. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Unusual incidents of absenteeism or drop out of learners are identified and investigated. 
    ASSESSMENT CRITERION RANGE 
    The investigation may include, but is not limited to group discussions with learners, visiting or telephoning learners, questioning friends or relatives, consulting other development agents in area.
     

    ASSESSMENT CRITERION 2 
    2. Plausible reasons for absenteeism and dropout are presented and analysed. 
    ASSESSMENT CRITERION RANGE 
    The analysis indicates whether the barriers to attendance are motivational or situational and whether responses lie within or outside the learning programme.
     

    ASSESSMENT CRITERION 3 
    3. Strategies or solutions, which are consistent with feedback received, are proposed.
    (e.g. changing class times, negotiating changes with employers and trade unions, changing own facilitation style or approach) 

    ASSESSMENT CRITERION 4 
    4. Support for the proposed strategy is sought from relevant people or agencies in the local context.
    (e.g. consultation with employers, trade unions, transport providers, local councillors) 



    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display responsible decisions made using critical and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, or community. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's actions responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating and understanding of the world as a set of related system by recognising that problem solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contributing to the full personal development of each learner and the social and economic development of the society at large. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard aims to be in line with the White Paper on learners with special needs, which requires that all ETD qualifications acknowledge learners with special needs.
    It also aims to ensure extra-curricular support for learners.

    1) This standard is aimed at facilitating an initial, restricted, sympathetic and confidential response to problems of learners in the form of a referral. It must be emphasised that ETD practitioners should never be encouraged to function as psychologists.

    2) The practitioner is expected to show sensitivity to particular cultural norms and practices so that these are not confused with learning difficulties.

    3) At level 5, a practitioner is not expected to design programmes for special needs. Knowledge of the relevant person within the learning organisation, or of relevant local resources is therefore required.

    There is some overlap between this standard and unit standard in the level 4 qualification, 'Identify and respond to learners who have special needs'. However this standard is more complex and wide ranging.
    Most candidates will enter the level 5 qualification from a usual FETC, without having completed the level 4 standard.
    Providers of training to the minority of candidates who did complete the related level 4 standard (and qualification) can make adjustments when planning curricula to avoid duplication of material covered. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50332   Further Education and Training Certificate: Occupationally-Directed Education Training and Development Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  49061   National Certificate: Master Craftsmanship (Electrical)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Core  20159   National Diploma: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  ETDP SETA 
    Core  50333   National Diploma: Occupationally Directed Education, Training and Development Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  20483   National Higher Certificate: ABET Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  20485   National First Degree: ABET Practice  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2018-12-31  ETDP SETA 
    Fundamental  13740   Certificate: Occupation-directed Education, Training and Development Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2003-10-11  Was ETDP SETA until Last Date for Achievement 
    Elective  50334   National Certificate: Occupationally Directed Education Training and Development Practices  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  49277   National Diploma: Braille Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  64650   National Diploma: Early Childhood Development  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49087   National Diploma: Orientation and Mobility Practice for Blind and Partially Sighted Persons  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-07-29  Was ETDP SETA until Last Date for Achievement 
    Elective  50330   Bachelor: Occupationally Directed Education Training and Development Practices  Level 6  NQF Level 07  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A and N Training Institute Pty LTd 
    2. Abinet Training and Development 
    3. Abnah Academy Pty Ltd 
    4. Academy of Management and Entrepreneurial Excellence 
    5. ACADEMY OF PEOPLE DEVELOPMENT PTY LTD 
    6. Academy Training Group 
    7. Accreditation Training Services 
    8. Adelaine Training Solutions Pty Ltd 
    9. AFRICA COMPETENCY DEVELOPMENT PTY LTD 
    10. Aldabri 106 Institute for Quality Pty Ltd 
    11. Alpvest Institute for Future Tech Pty Ltd 
    12. Amogelang Marketing and Training 
    13. Amyoli Consulting 
    14. Aquarius Skills Solution 
    15. Arden School of Management 
    16. Asakhane ECD Training Centre 
    17. Asakhe Education Network 
    18. ASORIP NPC 
    19. Assessment College Of South Africa Pty Ltd 
    20. Atlega For Woman Projects Enterprise 
    21. Attractive Softcare Application Projects cc T A Brilliant HR Solutions 
    22. Aubrey Nyiko Business Enterprise cc 
    23. Audit Campus 
    24. Ayaba Consultants Pty Ltd 
    25. Azanian Community Development Pty Ltd 
    26. B T Group of Companies PTY Ltd 
    27. BLC Academy 
    28. Boeketlo Conference Training Pty Ltd 
    29. Bohlali Provider Support 
    30. Boikgantsho Consulting Events cc 
    31. Boland College 
    32. Bonang Training Development 
    33. Bordergate Events Management And Projects 
    34. Botho Nare Investments 
    35. BPK Trading and Project 
    36. Brainwave Projects 1997 PTY Ltd 
    37. Bull s Business and Skills Training Institute 
    38. Cale Developments 
    39. Camblish Training Institute Pty Ltd 
    40. Career Builders Academy 
    41. Caversham Education Institute 
    42. Colleen Osorio Skills Development Consultancy cc 
    43. Compass Academy of Learning 
    44. Core Training International 
    45. Corporate Safety Training Academy PTY Ltd 
    46. Cresco Consultants CC 
    47. Crystal Training and Consultancy Services 
    48. D and D Lwazi Renaissance Research and Development Institute 
    49. Dabulamanzi Njabulo Ndaba Consulting cc 
    50. DAPFETC PTY Ltd 
    51. DC DYNAMIC COLLEGE OF COMMERCE AND FURTHER TRAINING PTY LTD 
    52. Dee s Training PTY LTD 
    53. Deligence Defined 
    54. Ditshiamiso Business Enterprise cc 
    55. Dr Indira Naidoo s Institute of Education Training and Engineering Pt 
    56. Drewmach Branding Solutions Pty Ltd 
    57. Dynamic Safety Solutions 
    58. Early Learning Foundation Montessori Teacher Training 
    59. EDU Bless College 
    60. Edu Build Institute 
    61. Eduskills Rainbow 
    62. EDUTAK PRE SCHOOL TRAINING AND DEVELOPMENT 
    63. Edutel Skills Development Pty Ltd 
    64. Empire Conferencing and Training 
    65. Enjo Consultants Pty Ltd 
    66. Environment and Language Education Trust 
    67. EWCC Incorporating Skills Development 
    68. Executive Coaching and Facilitation 
    69. False Bay Technical Vocational Education Training College 
    70. Family Restoration Foundation 
    71. Faranang Business and Training Solutions PTY LTD 
    72. Fizazad Projects t a Kajal and Associates 
    73. Flavius Mareka FET College 
    74. Footballers Investment Pty Ltd 
    75. Fourways Private College 
    76. Funda s Development Management 
    77. Future Performance Training and Development 
    78. George Steven Academy 
    79. Giver of Givers Foundation Organisation 
    80. Global diagnostics Pty Ltd 
    81. Gotsec Skills Training 
    82. Grassroots Adult Education and Training Trust 
    83. Growpoint Academy Pty Ltd 
    84. Growth Management Consulting 
    85. Gwala Training Services 
    86. HDPSA 
    87. Heart Solutions 
    88. Highveld Training Academy and Business Solutions 
    89. Hlengana Sibiya Training and Associates cc 
    90. HLOSI SECURITY SOLUTIONS 
    91. Hope Academic And Skill Centre 
    92. HRD Performance Consultants 
    93. Ikamva Lisezandleni Zethu 
    94. IKAMVELIHLE YOUTH DEVELOPMENT PROGRAMME 
    95. Imfundiso Skills Development 
    96. Imithombo Institute 
    97. IMPAT Training Academy Pty Ltd 
    98. In Full Colour Consultancy 
    99. IN TUITION 
    100. INDABA MONTESSORI INSTITUTE 
    101. Ingwe FET College 
    102. Inkwenkwezi Private College Skills Development cc 
    103. Inqaba Yokulinda Youth Organisation 
    104. Institute of Training and Education for Capacity Building 
    105. Intact Education Training and Development 
    106. INTERNATIONAL HOSPITALITY INSTITUTE 
    107. Isibani Skills Academy 
    108. Isibani Soluntu 
    109. IYAM Investments Pty Ltd 
    110. Jacobs Well Village NPC 
    111. Jale Holdings Pty Ltd 
    112. Joera Holdings Pty Ltd 
    113. Jonglad Trading Enterprise 
    114. K T Innovative Solutions 
    115. Kapoko Trading Enterprise 5 
    116. Katiso kuno Consulting 
    117. Kay Madume Business Enterprise 
    118. Kele Thabo Holdings 
    119. Kenako Jwale Skills Development and Training Centre 
    120. Kenced Holdings Pty Ltd 
    121. Kez Enterprises and Consulting Pty Ltd 
    122. Kgaebane Trading 
    123. Kgaka Kgolo Institute Pty Ltd 
    124. Khoali Group of Companies Pty Ltd 
    125. Khululeka Community Education Centre 
    126. Kids Paradise Training Centre 
    127. KING JAMES TRADING AND PROJECTS 
    128. KITSO TRAINING AND DEVELOPMENT 
    129. Klein Karoo Resource Centre 
    130. Kwa Thema Stimulation Day Care Centre 
    131. Learnership Support Systems PTY Ltd 
    132. LEARNFORWARD TRAINING SOLUTIONS AND CONSULTING AGENCY 
    133. Learning Performance Link 
    134. Leronsa Trading Enterprise 
    135. Level 5 Skills 
    136. Levi Training Centre and Projects 
    137. Life Projects 
    138. Little Elephant Training Centre For Early Educationt a LETCEE 
    139. LM Training Development 
    140. Loago Institute Pty Ltd 
    141. LVK Management Services 
    142. M28 Consulting and Trading 
    143. Maccauvlei Learning Academy Pty Ltd 
    144. Mafo and Mank Skills Development Pty Ltd 
    145. Malaikas Nursing Academy 
    146. Malomini Strategists 
    147. Maluke Training Consultants 
    148. MAQHOBOZA CONSULTANTS CC 
    149. Marematlou Training Institute 
    150. Maths Centre Incorporating Sciences 
    151. Mawethu Training 
    152. MBAT PTY LTD 
    153. Mberwana Trading Enterprise 
    154. MENTORNET PTY LTD 
    155. MGM Training and Consulting 
    156. MI Learning Development Consultancy 
    157. Mod Mosh Projects and Consulting PTY LTD 
    158. Molteno Institute for Language and Literacy 
    159. Montessori Teacher Training Centre South Africa 
    160. Mosima Service Training and Development Solutions 
    161. Motheo Training Institute Trust 
    162. National Versatile Training Institute 
    163. Ndimeni Construction and Maintenance cc 
    164. Ndivuka Skills Development 
    165. Ndzalama Training 
    166. Neolebongi Trading Enterprise 
    167. Netgrow Training Solutions 
    168. Networx for Career Development 
    169. New Generation Skills 
    170. Next Step Academy Pty Ltd 
    171. Nkangala TVET College 
    172. Nkosi AM Pty Ltd 
    173. Nomagwanishe Investments CC 
    174. Northlink College 
    175. Nqowethu Trading 
    176. NTI College 
    177. Omni HR Consulting Pty Ltd 
    178. Opehst Consulting and Training 
    179. Orchards Graduate School Pty Ltd 
    180. Paradise Institution Training and Learning Centre 
    181. Paradise Skills Development 
    182. Peak Skills Pty Ltd 
    183. People Centered Institution 
    184. Petra institute of Development PTY Ltd 
    185. Phakamisa Training Company 
    186. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    187. PMA Holding Pty Ltd 
    188. PND Academy of Learning cc 
    189. PNJ TRAINING ACADEMY NPC 
    190. Premier Recruitment and Training Pty LTD 
    191. PRO ACTIVE PUBLIC SERVICES COLLEGE PTY LTD 
    192. Pro Ed Training 
    193. Project Literacy 
    194. Redefined Skills Training and Development 
    195. Regen Institute of Leadership and Management Education 
    196. Renaissance Training Services cc 
    197. Resonance Institute of Learning 
    198. Revo Quest Consulting 
    199. Royalty Edu Home Pty Ltd 
    200. SA KNOWLEDGE INSTITUTE 
    201. Saint Colonel Graduate Institute PTY Ltd 
    202. Sanchaa Connection 
    203. Sanctuary School for the Future 
    204. Scan Training Solutions 
    205. Seanapyane Resources Pty Ltd 
    206. Sebata Institute of Development 
    207. Seoposengwe Training Consultancy CC 
    208. Seriti Institute NPC 
    209. Sisazi Consulting 
    210. Siyahluma Education Institute PTY Ltd 
    211. Sizani Consulting cc 
    212. SK Empire Consultancy 
    213. Skills Catalyst Consultants 
    214. Skills Dynamics Africa PTY Ltd 
    215. Skills Junction Pty Ltd 
    216. South African Guide Dogs Association for the Blind 
    217. South West Gauteng TVET College 
    218. Southern African Institute of Learning SAIL 
    219. STARPLEX LEARNING FOUNDATION INSTITUTE 
    220. T Mabuya Associates Pty Ltd 
    221. TEAM CONSULTANTS CC 
    222. Tembe Service Providers 
    223. Thasha Training and Consulting 
    224. The Beneficiation Academy 
    225. The College of Modern Montessori 
    226. The Institute of People Development 
    227. The Iscariota Group Pty Ltd 
    228. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING PTY LTD 
    229. THINK TWICE 
    230. Thuba Segole Bed and Breakfast and Enterprise 
    231. Thuto Botshabelo Training and Projects Pty Ltd 
    232. TMG Quality Services 
    233. Train 2 Teach Pty Ltd 
    234. Training Answers 
    235. Training Consultant and SD College 
    236. Tshase Education Group Pty Ltd 
    237. Tsheko ke Mokwena Transport and Projects PTY Ltd 
    238. Tshepang Educare Trust 
    239. Tshepo Hope Consulting 
    240. Tshianzi Development 
    241. TT AND PROJECTS 
    242. Ubuntu Care and Development 
    243. Ulwazi Training Development 
    244. Umlilo Education 
    245. Umzansi Educational Programs Centre 
    246. Unathi Training 
    247. Ungaphelamandla Consultancy Private College Pty Ltd 
    248. Universal College Outcomes SA 
    249. Utopia Institute 
    250. VERYCOOLIDEAS 
    251. Vicresco Pty Ltd 
    252. Vuselela TVET College 
    253. VUWA PROJECTS 
    254. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    255. WonderKids Academy 
    256. World Wide Education Providers Pty Ltd 
    257. Zamsiba Development Consultants 
    258. Zisize Educational Trust 
    259. Zisukumele Training Academy Pty Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.