SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Understand and apply the concept of the consulting service as a product 
SAQA US ID UNIT STANDARD TITLE
115397  Understand and apply the concept of the consulting service as a product 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will have a broad understanding of how Enterprise Resource Planning (ERP) services are sold to clients and will be able to invoice a client accordingly

The qualifying learner is capable of:
  • Explaining how a consulting firm generates revenue through the sale of consulting hours
  • Explaining the difference between billable and non-billable hours and how they are accounted for
  • Understanding the relation between the consultant's skills levels and the billable rates.
  • Invoicing a client based on completed time sheets. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Computer Literacy at NQF Level 3
  • Communication at NQF Level 4. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain how a consulting firm generates revenue through the sale of consulting hours. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The business model of a consulting firm is analysed and its operations classified as income generating, non-income generating and/or as cost items 

    ASSESSMENT CRITERION 2 
    An engagement with a client is analysed to determine what aspects of the engagement are or could be income generating and which cost items and a report written 

    ASSESSMENT CRITERION 3 
    An explanation is given of how consulting revenue is generated using a range of practical examples. 

    SPECIFIC OUTCOME 2 
    Explain the difference between billable and non-billable hours and how they are accounted for. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An explanation is provided of the difference between billable and non-billable hours within a consulting engagement 

    ASSESSMENT CRITERION 2 
    An engagement with a client is analysed and recorded in terms of billable and non-billable time spent. 

    SPECIFIC OUTCOME 3 
    Understand the relation between the consultant's skills levels and the billable rates. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of consultant skill levels and what these represent for a consultancy are clearly articulated in a detailed presentation. 

    ASSESSMENT CRITERION 2 
    A description is provided of the forces that determine the billable rates for consultants in the market. 

    ASSESSMENT CRITERION 3 
    A list of the market value of various consulting skills within a company is identified and an indication given of how the company should try to sell its services to generate maximum income. 

    ASSESSMENT CRITERION 4 
    An example is given illustrating the relationship between consultant skill levels and billable rates, based on a client engagement. 

    SPECIFIC OUTCOME 4 
    Invoice a client based on completed timesheets. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A timesheet is completed and submitted on time and in line with company policy. 

    ASSESSMENT CRITERION 2 
    The impact that late or incorrect timesheet submission has on a company's ability to invoice clients is explained with practical examples. 

    ASSESSMENT CRITERION 3 
    An invoice for a client is drawn up based on submitted time sheets using company procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this
    Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of good client relations
  • Consulting theory and practice
  • Mechanics of an ERP system
  • The organisational service ethic
  • Organisational policies and procedures 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when trying to issue correct invoices to clients when incorrect or late time sheets have been submitted. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when preparing invoices 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically when calculating the amount to invoice a client based on hours logged on the timesheet 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports and doing presentations and when drawing up invoices. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when writing reports and doing presentations and when drawing up invoices using the computer 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing the relationship between the skills level of a consultant and the fees that can be charged, hen suing the effect that the range of skills offered by a company affects the number of clients it can attract and when seeing the effect that incorrect or late time sheets have on invoicing 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  83026   National Certificate: Information and Communications Technology (ICT) Software Testing  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. DC Academy (PTY)LTD 
    2. Epitome Villa (Pty)Ltd 
    3. Eshybrand Pty Ltd 
    4. FACULTY TRAINING INSTITUTE PTY LTD 
    5. Sisekelo Sustainability Institute 
    6. SIYAFUNDA COMMUNITY TECHNOLOGY CENTRE NPC 
    7. SUPREME ICT CONSULTANTS 
    8. Terry Computer Services cc 
    9. Visionary Skill Academy 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.