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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Conduct negotiations to deal with conflict situations |
SAQA US ID | UNIT STANDARD TITLE | |||
117853 | Conduct negotiations to deal with conflict situations | |||
ORIGINATOR | ||||
SGB Democracy, Human Rights, Peace and Elections | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 07 - Human and Social Studies | Public Policy, Politics and Democratic Citizenship | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This unit standard is intended for people who negotiate in dealing with conflict situations. A learner credited with this standard will be able to:
|
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.
It is recommended that a learner is proficient in the unit standard 'Conduct an in-depth analysis of and interpret conflict situations' before accessing this unit standard'. |
UNIT STANDARD RANGE |
N/A |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Prepare for negotiations. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Administrative arrangements for negotiation processes are identified and dealt with effectively. |
ASSESSMENT CRITERION RANGE |
Arrangements include dates, venue, transport, documents, safety, interpretation and expenses. |
ASSESSMENT CRITERION 2 |
The purpose of negotiation is explained and issues to be negotiated are clearly identified and prioritised, using participatory processes. |
ASSESSMENT CRITERION RANGE |
Identification and prioritisation can take place within an individual or a group context. |
ASSESSMENT CRITERION 3 |
A variety of negotiation strategies and processes are identified and explained in terms of process, application and strengths and weaknesses and an appropriate strategy is selected based on the negotiation at hand. |
ASSESSMENT CRITERION RANGE |
The negotiation strategies include contemporary strategies such as distributive, integrative, positional, principled, interest-based, target-specific bargaining and problem-solving. |
ASSESSMENT CRITERION 4 |
Negotiation ranges are identified and motivated for all identified issues. |
ASSESSMENT CRITERION RANGE |
Motivation includes but is not limited to behaviour of other parties, progress of negotiations and/or external environment. |
ASSESSMENT CRITERION 5 |
Relevant stakeholders are identified and informed about issues to be negotiated according to the agreed upon time framework and through effective communication methods. |
ASSESSMENT CRITERION RANGE |
Communication methods include pre-meetings of parties and/or exchanges of demands and counter demands. |
ASSESSMENT CRITERION 6 |
Appropriate actions are taken and initiated when obtaining mandates from constituencies. |
ASSESSMENT CRITERION 7 |
Relevant information about identified issues are collated and shared with all parties. |
ASSESSMENT CRITERION RANGE |
Relevant information includes information about the identified issues, positions, needs, interests, stakeholders and the environment. |
ASSESSMENT CRITERION 8 |
The negotiation process is anticipated and appropriate tactics are identified, selected and motivated to the parties. |
SPECIFIC OUTCOME 2 |
Engage in negotiations. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Behaviour and conduct during negotiations is explained and aligned with selected negotiation strategy and tactics. |
ASSESSMENT CRITERION 2 |
Negotiations are conducted in a manner that maintains or enhances relationships and promotes outcomes that are satisfactory or advantageous in terms of the purpose of the negotiation. |
ASSESSMENT CRITERION 3 |
The negotiation process is facilitated using effective communication and interpersonal skills. |
ASSESSMENT CRITERION RANGE |
Skills include respect, empathy, authenticity, integrity and openness. |
ASSESSMENT CRITERION 4 |
Relevant options are identified, explained and explored throughout the process. |
ASSESSMENT CRITERION RANGE |
Options include the use of experts, brainstorming, trade-offs, linkages and/or concessions. |
ASSESSMENT CRITERION 5 |
Negotiations are conducted and appropriate action is taken and initiated to obtain an amended mandate. |
ASSESSMENT CRITERION 6 |
Negotiated outcomes are clearly presented, explained and motivated to the constituency. |
ASSESSMENT CRITERION 7 |
Proceedings and interim outcomes are recorded accurately for feedback purposes. |
SPECIFIC OUTCOME 3 |
Finalise negotiations and communicate agreements. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Agreements are finalised and agreed to verbally by parties. |
ASSESSMENT CRITERION RANGE |
Including but not limited to confirming areas of agreement and areas of disagreement; in the event of non agreement minutes are drafted recording the outcome of the process. |
ASSESSMENT CRITERION 2 |
Final agreements are recorded accurately according to best practices. |
ASSESSMENT CRITERION RANGE |
Best practices include implementation details, monitoring, timeframe, commitments and sensitivity to diversity. |
ASSESSMENT CRITERION 3 |
Final agreements are disseminated and made accessible to all constituents and stakeholders. |
ASSESSMENT CRITERION RANGE |
Including but not limited to agreement recorded and validated, reporting back and monitoring systems established if contextually appropriate, publicising agreement. |
SPECIFIC OUTCOME 4 |
Evaluate negotiation processes. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Negotiation processes are evaluated in terms of strengths and weaknesses and the extent to which the brief was achieved. |
ASSESSMENT CRITERION 2 |
Opportunities and mechanisms to improve upon the negotiation process are identified and recorded for integration into future processes. |
ASSESSMENT CRITERION 3 |
Participant's reactions to the process are sought and analysed in line with the negotiation purposes. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems during the negotiation process. |
UNIT STANDARD CCFO WORKING |
Working effectively as team member is achieved through negotiation participation. |
UNIT STANDARD CCFO ORGANISING |
Organise and manage oneself effectively and ones actions responsible and effectively. |
UNIT STANDARD CCFO COLLECTING |
Collect and organise and critically evaluate information during a preparation process for negotiations. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively using presentation techniques during negotiations. |
UNIT STANDARD CCFO SCIENCE |
Use technology effectively in the recording and reporting of negotiation outcomes. |
UNIT STANDARD CCFO DEMONSTRATING |
Systemic thinking is achieved through evaluating a negotiation process. |
UNIT STANDARD CCFO CONTRIBUTING |
Be culturally and esthetic sensitivities ac cross a range of social context during the negotiation process. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
N/A |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 80946 | National Certificate: Community Development | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
Core | 49257 | National Certificate: Conflict Management and Transformation | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | PSETA |
Core | 66089 | National Certificate: Human Settlements Development | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | CETA |
Core | 58246 | Bachelor of Human Settlements Development | Level 6 | Level TBA: Pre-2009 was L6 | Passed the End Date - Status was "Reregistered" |
2018-06-30 | |
Fundamental | 80047 | National Certificate: Road Safety Development | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | SAS SETA |
Elective | 59201 | National Certificate: Generic Management | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 58978 | National Certificate: Journalism | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | MICTS |
Elective | 93993 | National Certificate: Labour Relations Practice | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 80046 | National Certificate: Tactical Road Traffic Operations | Level 5 | NQF Level 05 | Reregistered | 2023-06-30 | SAS SETA |
Elective | 57427 | National Certificate: Youth Development | Level 5 | Level TBA: Pre-2009 was L5 | Reregistered | 2023-06-30 | ETDP SETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A5 Competence Evolution |
2. | ACADEMY OF TRAINING AND DEVELOPMENT |
3. | Advanced Assessments and Training |
4. | Afri Training Institute |
5. | AFRIC POLICING INSTITUTE |
6. | Afric Training Centre and Security Studies PTY LTD |
7. | Afriwealth Consulting |
8. | Almenta 240 |
9. | Amasiko Trading Enterprise |
10. | AMATHUBA HUB |
11. | Artshub Institute |
12. | ATTI (Advanced Technonogy Training Institute) |
13. | ATTI Nelspruit Pty Ltd |
14. | Aviwe Business Development and |
15. | AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE |
16. | BASEDI ENTERPRISES PTY LTD |
17. | Bidvest Services |
18. | Brain eBox |
19. | Bright Idea Projects 447 t/a Mind -the- Gap |
20. | BW Skills Developers t/a Business World |
21. | C&L Skills Management |
22. | Camblish Training Institute |
23. | CBM Training |
24. | Cedars Academy for Technical Training |
25. | Centre for Entrepreneurship Management and Innovation |
26. | CENTRE OF WISDOM |
27. | Commerce Edge South Africa |
28. | Connect The Dots |
29. | Connect to Grow |
30. | Continuing Education For Africa |
31. | CREATIVE ARTS COLLEGE |
32. | CSG Skills Institute |
33. | DEAL TRAINING CONSULTANTS |
34. | Dibanisa Learning |
35. | Elvis Koena Consulting (Pty) Ltd |
36. | Ernst & Young Inc |
37. | Essential Skills Development |
38. | EXECUTIVE COACHING AND FACILITATION |
39. | Experiential Technologies |
40. | Falcon Business Institute (Pty) Ltd |
41. | Finance & Asset Management Consultants |
42. | Franklincovey SA |
43. | Frayintermedia Cc |
44. | Global Star Trading |
45. | Gotsec Skills Training |
46. | Greenchild Project |
47. | Growth Point Learning Solutions |
48. | Heartlines College |
49. | HILLCROSS BUSINESS SCHOOL (PTY |
50. | i-Fundi |
51. | IdleAds |
52. | Imsimbi Training |
53. | Innovative Shared Services |
54. | Institute for the Advancement |
55. | Institute of People Development |
56. | Intelligent Africa Marketing & Training |
57. | Intelligo Solutions |
58. | International Institute of Business & Management IIBM |
59. | IQ Group Holdings (Pty) Ltd |
60. | Isibani Skills Academy |
61. | Isiphephelo Consultants |
62. | Jeppe College of Commerce and |
63. | Johannesburg Institute of Engi |
64. | JVR Academy |
65. | K Boneng Consulting Services P |
66. | KEY WELLNESS GROUP OF COMPANIES PTY LTD |
67. | Khulani HR Consultancy |
68. | Khulisane Academy |
69. | Kitchersaulos Trading and Projects |
70. | Kukhula Global Projects |
71. | Kundani Trading |
72. | KVR Training and Business Solutions |
73. | KweLanga Training |
74. | Kwindla Institute of Learning and Consulting |
75. | KZN Business Training Centre |
76. | Lanham-Love Consulting |
77. | LEANO HUMAN CAPITAL SOLUTIONS |
78. | Learning and Performance Academy |
79. | Levels of Leadership |
80. | LFP Training Consultants |
81. | LIP Holdings |
82. | LNR Training and Development |
83. | Loago Business Consulting |
84. | Lusa Social Entrepreneurship Institute |
85. | Magos Group |
86. | Maharishi Invincibility Institute |
87. | Makarios Leadership Academy |
88. | MALABA TRAINING PROJECTS |
89. | MBOWA COLLEGE PTY LTD |
90. | Merit Business Institute |
91. | MGWENA AND ZINJHIVA HOLDINGS |
92. | Mikyle Consulting |
93. | Mmanape Private Technical Coll |
94. | Mortarboard Training Solutions |
95. | Motheo Training Institute Trust |
96. | Musengavhadzimu Media |
97. | NeuroCoach Institute |
98. | New Beginnings Staffing |
99. | Njonjozela Trading |
100. | Novel Idea Trading 98 |
101. | Novel Idea Training 98 |
102. | NS Zonke Management Consultants |
103. | NTI College |
104. | OCEAN BASKET FRANCHISE COMPANY PTY LTD |
105. | Orange Training Academy |
106. | Organisational Development International |
107. | Petra institute of Development (PTY) Ltd |
108. | Posh Multimedia |
109. | Pretoria Technical College |
110. | Primeserv Corporate Solutions |
111. | Prodigy Business Services |
112. | Production Management Institute of Southern Africa |
113. | Progressive School of Business and Engineering (Pty) |
114. | PROJECT MANAGEMENT CONNECTION PTY LTD |
115. | Rand Training College |
116. | Reflections Development Institute |
117. | Retshetse Training Project |
118. | Sakhisisizwe Projects |
119. | Sebenzisanane Human Capital |
120. | Seed Solutions Academy |
121. | Sigamkwane Consulting |
122. | Siyanqoba Seminars |
123. | Skills Development Professionals Pty Ltd |
124. | Solstice Human Capital |
125. | South African Business and Tec |
126. | South African Corporate Training Association |
127. | South West Gauteng Tvet College |
128. | Stellenbosch Graduate Institute |
129. | Susca Watts Academy |
130. | Tachfin Holdings |
131. | Tasc Business Consulting and Training |
132. | TBL Empowerment Hub |
133. | Tembe Service Providers |
134. | The Finishing College (Pty) Lt |
135. | The Human Resource Practice |
136. | The Media Workshop |
137. | The Renaissance National Skills Development Centre |
138. | THE WATER ACADEMY |
139. | Thinking Mind Trading |
140. | Together Lifestyle Resort Pty Ltd |
141. | Training Business 2 Business |
142. | Tri-Anagram |
143. | TSIBA Education |
144. | TSP COLLEGE |
145. | Tumpu Trading and Projects |
146. | UKZN EXTENDED LEARNING |
147. | Vale Development |
148. | Varsity Institute of Science & Technology (Pty)Ltd |
149. | Vulindlela Human Performance Technology |
150. | VUTHLARI MARKETING CONSULTING |
151. | Whitestone College |
152. | Yenza Umehluko/Make a Difference |
153. | Zikode Development Trust |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |