SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage business operations 
SAQA US ID UNIT STANDARD TITLE
119668  Manage business operations 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be working within a SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to entrepreneurs who are seeking to develop their entrepreneurial skills so that they can become more marketable for bigger contracts, including commercial and public sector contracts, for example the Department of Public Works programmes.

The qualifying learner is capable of:
  • Implementing an action plan for business operations
  • Mobilising resources for a new venture
  • Managing own time productively
  • Monitoring productivity in a business venture
  • Implementing and managing a basic quality system in a new venture 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be in possession of a GETC or equivalent qualification. The learner must be competent in mathematical and communications literacy at NQF level 1. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement an action plan for business operations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An action plan for the managing of business operations is drawn up according to goals set in business plan. 
    ASSESSMENT CRITERION RANGE 
    Action plan includes a list of goals, objectives and activities, as well as timeframes for the achievement of these.
     

    ASSESSMENT CRITERION 2 
    Business concepts are ideas outlined in business plan are integrated into action plan and a task list compiled accordingly. 

    ASSESSMENT CRITERION 3 
    Legal issues, safety regulations and risk factors are considered in the compilation of action plan. 

    ASSESSMENT CRITERION 4 
    Roles and responsibilities pertaining to action plan are explained and assigned in order to effectively execute business activities. 

    SPECIFIC OUTCOME 2 
    Mobilise resources for a new venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Available resources for new venture are identified in relation to business context. 
    ASSESSMENT CRITERION RANGE 
    Available resources include but are not limited to lawyers, accountants, specialist consultants and business counselors, human resources, contractors.
     

    ASSESSMENT CRITERION 2 
    The cost of resources are analysed and prioritised accordingly. 

    ASSESSMENT CRITERION 3 
    The resources identified are evaluated according to suitable contribution to effective business performance. 

    ASSESSMENT CRITERION 4 
    Advice is sought and used to supplement competences where relevant. 
    ASSESSMENT CRITERION RANGE 
    Advice includes but is not limited to subcontractors, outsourcing, professional advice, informal advice.
     

    SPECIFIC OUTCOME 3 
    Manage own time productively. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The purpose and process for scheduling activities in own business is identified and explained with examples. 

    ASSESSMENT CRITERION 2 
    Business activities are organised and scheduled with timeframes. 

    ASSESSMENT CRITERION 3 
    Own time management preferences are identified and work scheduled accordingly. 

    ASSESSMENT CRITERION 4 
    Interruptions are accounted for and built into schedule to ensure that productivity levels are effectively measured. 

    ASSESSMENT CRITERION 5 
    Schedule is monitored and managed daily. 

    ASSESSMENT CRITERION 6 
    Private and business time is balanced to ensure overall personal productivity. 

    SPECIFIC OUTCOME 4 
    Monitor productivity in a business venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic concepts of productivity is explained with examples. 

    ASSESSMENT CRITERION 2 
    Appropriate productivity concepts and principles are applied to own venture. 

    ASSESSMENT CRITERION 3 
    The productivity of new venture is monitored on an ongoing basis. 

    ASSESSMENT CRITERION 4 
    Measures are taken to ensure continuous improvement of productivity. 

    SPECIFIC OUTCOME 5 
    Implement and manage a basic quality system in a new venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic quality concepts, systems and principles are explained with examples. 

    ASSESSMENT CRITERION 2 
    The consequences and risks associated with non- compliance to quality procedures are explained with examples. 

    ASSESSMENT CRITERION 3 
    The quality requirements of new venture are identified and explained according to quality principles and compliance requirements and value for own business. 

    ASSESSMENT CRITERION 4 
    Basic quality procedures are drawn up and monitored for own venture. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • A basic understanding business operation management principles
  • Basic techniques for compiling an action plan for business operations
  • An understanding of legal issues affecting new venture businesses
  • An understanding of safety regulations that apply to own business
  • An understanding of basic risk management principles in the management of business operations of own business
  • Techniques for identifying and analysing resources for a new business venture
  • The principles of time and self-management within a new venture context
  • Basic principles of continuous improvement
  • Basic principles of quality management and quality management systems 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to manage business operations 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to compile and manage an action plan for business operations in a new venture 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to ensure business operations are managed proactively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and crtically evaluate financial and related information in order to identify and mobilise suitable resources for a new business venture 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to compile and manage operations plan for business venture 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to gather necessary data to interpret how effectively business is running 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that factors influencing the business operations do not exist in isolation and that wider economic issues, supplier and community issues can affect operations 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by iensuring that business operation is managed proactively within the context of economic, socio-political and community trends and developments and that all safety regulations, risk factors and legal issues are considered 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59326   National Certificate: International Trade  Level 2  NQF Level 02  Reregistered  2023-06-30  TETA 
    Core  49648   National Certificate: New Venture Creation (SMME)  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FPMSETA 
    Elective  57162   National Certificate: Aluminium Fabrication and Installation  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  58955   National Certificate: Chemical Manufacturing  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  58950   National Certificate: Gas Installations  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 Classie Africa 
    2. A Z Community Services 
    3. Advanced Assessments and Train 
    4. African Apex Apparel (Pty) Ltd 
    5. AL Development Services cc 
    6. Aldabri 106 Institute for Quality Pty Ltd 
    7. Aranda Textile Mills Pty Ltd 
    8. Arden School of Management (Pty) Ltd 
    9. Assured Vocational Skills Institute (Pty) Ltd 
    10. Avad Projects (Pty) Ltd 
    11. Ayasaphe Trading cc 
    12. Bakgoni Empowerment Centre (Pty) Ltd 
    13. Better beginning trading and projects pty ltd 
    14. Big Tree Group (Pty) Ltd 
    15. Bokamoso Competence (Pty) Ltd 
    16. Bold Venture Trading (Pty) Ltd 
    17. Bonenhle Investments 
    18. Bosasa Youth Development Centres (Pty) Ltd 
    19. Bright Idea Projects 447 t/a Mind -the- Gap 
    20. Btech 
    21. Bullet Proofing Technology Pty Ltd 
    22. Buscor 
    23. Camblish Training Institute (Pty) Ltd 
    24. CANDYS UNLIMITED COLLECTION Pty Ltd 
    25. Cape Business & Engineering College (Pty) Ltd 
    26. Cape Town Workbased Learning Academy 
    27. Capricorn TVET College 
    28. Changing Women 
    29. Chippa Training Academy (Pty) Ltd 
    30. Circleway College 
    31. CKWEI Clothing (Pty) Ltd 
    32. College of Transport Logistics (Pty) Ltd 
    33. Cre8tion Projects 6 PTY LTD 
    34. CS Hentiq 1121 
    35. Cumlaude Institute (PTY) Ltd 
    36. Dinaka Business Management & Consulting 
    37. Diversity technology Training Institute 
    38. Dlabane Investment Holdings (Pty) Ltd 
    39. Dlamini The Siba PTY LTD 
    40. Do It Again Academy (Pty) Ltd 
    41. Dr M Investments 
    42. Duzi-Corp 56 
    43. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    44. Ekurhuleni Artisans & Skills Training Centre (Pty) Ltd 
    45. Elimofo Trading& Projects 
    46. Esayidi FET College - Central Office 
    47. Faithworks Development Consultants (Pty) Ltd 
    48. Fezile Fashion Skills Academy (Pty) Ltd 
    49. Flavious Mareka TVET College 
    50. Forge Development and Training Systems 
    51. Forthwawe Business Centre 
    52. Fundakahle Multi-Purpose Co-operative Limited 
    53. Furniture World Training Centre 
    54. Future Discovery Training Academy CC 
    55. Future Dynamics Learning 
    56. Gauteng City College 
    57. Gia Development Trades 
    58. Glicam Trading Enterprise 
    59. Global Maritime Legal Solutions Pty Ltd 
    60. Grandstar Projects 
    61. Green Earth Training & Development (Pty) Ltd 
    62. Green Enviro & Projects (Pty)Ltd 
    63. Greenrim Training 
    64. HHO Enterprise 
    65. HLUVUKA TRAINING AND CONSULTING 
    66. Honey Cube Projects & Services (Pty) Ltd 
    67. Hoseah Training and Manufacturing NPC 
    68. I Care Resource Centre 
    69. Ikamvelihle Youth Development (Pty) Ltd 
    70. Ikusasa Lethu Projects and Training (Pty) Ltd 
    71. Imbewu Development Institute (Pty) Ltd 
    72. Impela Trading cc 
    73. In Time Industrial (Pty) Ltd 
    74. INTERMASIKO CC 
    75. Intuthuko Yesizwe Community Organisation 
    76. Inyathi Visions 
    77. ISAPHENDULWA27 
    78. Ithemba Lomphakathi Community Organisation 
    79. Izintombizekhethelo (Pty) Ltd 
    80. Jeppe College of Commerce and Computer Studies 
    81. Jumpstart Training Institute (Pty) Ltd 
    82. kagisho Business Concepts (Pty) Ltd 
    83. Kelmik Training Centre (Pty) Ltd 
    84. Kingdom Varsity College (Pty) Ltd 
    85. Knoop Academy NPC 
    86. Kotton Wear (Pty) Ltd 
    87. Kusabelele Investments 
    88. KWEM Management Solutions 
    89. La Gratitude Academy 
    90. Lembede Investment Holdings (Pty) Ltd 
    91. Letaba TVET College 
    92. LFS DESIGNS 
    93. LLSM (Pty) Ltd 
    94. Longata Consultant 
    95. Lucky Neo (Pty) Ltd 
    96. Lwaziphezinhle (Pty) Ltd 
    97. Maboko Skill Development & Projects 
    98. Maluti TVET College 
    99. Maritime Business Institute 
    100. Matatiele Fashion Design Academy (Pty) Ltd 
    101. Meals on Wheels Community Services - South Africa 
    102. Media Works 
    103. Mgadaveni Training Projects (Pty) Ltd 
    104. MICROMATICA 384 (PTY) LTD 
    105. Mlasimbi Catering Primary Co-operative Limited 
    106. MMBG Trading & Consulting 
    107. Mnambithi TVET College 
    108. Modiehi Consulting & Projects (Pty) Ltd 
    109. Mphahle Consultancy (Pty) Ltd 
    110. Mugazi Consultancy cc 
    111. Mukwevho Training and Development 
    112. NDIMASE TRADING 
    113. NELLY-SGUEEJE TRADING 
    114. New Business Initiative Management Consultancy 
    115. Ngaphakathi Investments 
    116. Ngcebo Consulting (Pty) Ltd 
    117. Nhlanzi Investments (Pty) Ltd 
    118. Nolwazi Dev Centre (Pty) Ltd 
    119. Nomzumbe Trading & Projects (Pty) Ltd 
    120. Nosino Projects (Pty) Ltd 
    121. Nteko Investments 
    122. Ntuthuko Projects & Services 
    123. Nurture-Nature Resources (Pty) Ltd 
    124. Nurtured Minds Trading (Pty) Ltd 
    125. Optimi Workplace 
    126. Optimum Capacity (Pty) Ltd 
    127. OTP 
    128. Oyama Kulwazi Training & Consulting (Pty) Ltd 
    129. P and R Development and Training (Pty) Ltd 
    130. Pectosource (Pty) Ltd 
    131. Penny Lane Fashion School (Pty) Ltd 
    132. Positive Thinking Consultants CC 
    133. Practice Makes Perfect Training Centre 
    134. Premier Agric (Pty) Ltd 
    135. Prempie Business Solutions (Pty) Ltd 
    136. Primeserv Corporate Solutions (Pty) LTD 
    137. Prispiri (Pty) Ltd 
    138. Professional Training Institute (Pty) Ltd 
    139. Qualfurn Training & Projects 
    140. Rally Business Consulting PTY LTD 
    141. Re Tshepeng Holdings 
    142. Redefined Skills Training & Development (Pty) Ltd 
    143. Robertsons Cargo Consultancy 
    144. Robertsons Cargo Consultancy (Pty) Ltd 
    145. RUBICON COMMUNICATIONS 
    146. SA Maritime School and Transport College 
    147. Seacrest Investments 156 (Pty) Ltd 
    148. Sedibeng TVET College 
    149. Sekhukhune FET College - Central Office 
    150. Sew Africa Training Centre 
    151. Sibonguthando Projects And Services Cc 
    152. Signa Academy 
    153. Silalele Consultants (Pty) Ltd 
    154. Silungokuhle (Pty) Ltd 
    155. Sinovuyolethu Trading (Pty) Ltd 
    156. Skill Tech Solutions 
    157. Souls 4 Life Trading (Pty) Ltd 
    158. South African Advanced Skills Institute 
    159. T Mdlatu Trading Enterprise cc 
    160. Talent for Sewing 
    161. Tebkhan Investments (Pty) Ltd 
    162. ThabileTrade 1054 cc 
    163. The Brokers Learning Centre 
    164. The Finishing College (Pty) Ltd 
    165. The Institute of Fashion and Garment Technology (Pty) Ltd 
    166. The Skills College for Development and Training 
    167. The Skills Development Corporation Private 
    168. Thitha Training and Development Services 
    169. Thuto Skills Development 
    170. Tlhole Foundation (PTY) LTD 
    171. Trade Call Investments Apparel (Pty) LTD 
    172. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    173. Training Force (Pty) Ltd (Durban) (TP) 
    174. True Ruby Trading 1021 cc 
    175. Try Easy Electrical Solutions 
    176. Tshwane North College 
    177. Twasa 
    178. U AND G TRAINING (PTY) LTD 
    179. Ubucubu Home Industries 
    180. Ubuhle Bengcebo 
    181. Udumo Services & Projects 
    182. Umfolozi TVET College (Richards Bay) 
    183. Umlozi Skills Centre (Pty) Ltd 
    184. Umnotho We Afrika Foundation NPC 
    185. Umunotho Wealth Management Pty Ltd 
    186. Uyabusisa Arts and Development Pty Ltd 
    187. Valotech 274 (Pty) Ltd 
    188. Value at Hand (Pty) Ltd 
    189. VEB CELE & Associates (Pty) Ltd 
    190. Vhembe TVET College 
    191. Vijay Bhagwan Consultancy and Solutions cc 
    192. VINE APPAREL (PTY)LTD 
    193. VPK BUSINESS VENTURE C C 
    194. Vuliqgondo Research & Manufacturing Centre 
    195. Wattville Community Learning College 
    196. Wilratty Consultants (Pty) Ltd 
    197. Womens Leadership & Empowerment Initiative 
    198. World Pace Development & Training Institute (Pty) Ltd 
    199. Yahweh Shammah Socio-Economic Development 
    200. Yenza Umehluko/ Make a Difference 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.