SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage business operations 
SAQA US ID UNIT STANDARD TITLE
119668  Manage business operations 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be learning towards the full qualification, or will be working within a SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to entrepreneurs who are seeking to develop their entrepreneurial skills so that they can become more marketable for bigger contracts, including commercial and public sector contracts, for example the Department of Public Works programmes.

The qualifying learner is capable of:
  • Implementing an action plan for business operations
  • Mobilising resources for a new venture
  • Managing own time productively
  • Monitoring productivity in a business venture
  • Implementing and managing a basic quality system in a new venture 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be in possession of a GETC or equivalent qualification. The learner must be competent in mathematical and communications literacy at NQF level 1. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Implement an action plan for business operations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An action plan for the managing of business operations is drawn up according to goals set in business plan. 
    ASSESSMENT CRITERION RANGE 
    Action plan includes a list of goals, objectives and activities, as well as timeframes for the achievement of these.
     

    ASSESSMENT CRITERION 2 
    Business concepts are ideas outlined in business plan are integrated into action plan and a task list compiled accordingly. 

    ASSESSMENT CRITERION 3 
    Legal issues, safety regulations and risk factors are considered in the compilation of action plan. 

    ASSESSMENT CRITERION 4 
    Roles and responsibilities pertaining to action plan are explained and assigned in order to effectively execute business activities. 

    SPECIFIC OUTCOME 2 
    Mobilise resources for a new venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Available resources for new venture are identified in relation to business context. 
    ASSESSMENT CRITERION RANGE 
    Available resources include but are not limited to lawyers, accountants, specialist consultants and business counselors, human resources, contractors.
     

    ASSESSMENT CRITERION 2 
    The cost of resources are analysed and prioritised accordingly. 

    ASSESSMENT CRITERION 3 
    The resources identified are evaluated according to suitable contribution to effective business performance. 

    ASSESSMENT CRITERION 4 
    Advice is sought and used to supplement competences where relevant. 
    ASSESSMENT CRITERION RANGE 
    Advice includes but is not limited to subcontractors, outsourcing, professional advice, informal advice.
     

    SPECIFIC OUTCOME 3 
    Manage own time productively. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The purpose and process for scheduling activities in own business is identified and explained with examples. 

    ASSESSMENT CRITERION 2 
    Business activities are organised and scheduled with timeframes. 

    ASSESSMENT CRITERION 3 
    Own time management preferences are identified and work scheduled accordingly. 

    ASSESSMENT CRITERION 4 
    Interruptions are accounted for and built into schedule to ensure that productivity levels are effectively measured. 

    ASSESSMENT CRITERION 5 
    Schedule is monitored and managed daily. 

    ASSESSMENT CRITERION 6 
    Private and business time is balanced to ensure overall personal productivity. 

    SPECIFIC OUTCOME 4 
    Monitor productivity in a business venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic concepts of productivity is explained with examples. 

    ASSESSMENT CRITERION 2 
    Appropriate productivity concepts and principles are applied to own venture. 

    ASSESSMENT CRITERION 3 
    The productivity of new venture is monitored on an ongoing basis. 

    ASSESSMENT CRITERION 4 
    Measures are taken to ensure continuous improvement of productivity. 

    SPECIFIC OUTCOME 5 
    Implement and manage a basic quality system in a new venture. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Basic quality concepts, systems and principles are explained with examples. 

    ASSESSMENT CRITERION 2 
    The consequences and risks associated with non- compliance to quality procedures are explained with examples. 

    ASSESSMENT CRITERION 3 
    The quality requirements of new venture are identified and explained according to quality principles and compliance requirements and value for own business. 

    ASSESSMENT CRITERION 4 
    Basic quality procedures are drawn up and monitored for own venture. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • A basic understanding business operation management principles
  • Basic techniques for compiling an action plan for business operations
  • An understanding of legal issues affecting new venture businesses
  • An understanding of safety regulations that apply to own business
  • An understanding of basic risk management principles in the management of business operations of own business
  • Techniques for identifying and analysing resources for a new business venture
  • The principles of time and self-management within a new venture context
  • Basic principles of continuous improvement
  • Basic principles of quality management and quality management systems 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to manage business operations 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to compile and manage an action plan for business operations in a new venture 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to ensure business operations are managed proactively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and crtically evaluate financial and related information in order to identify and mobilise suitable resources for a new business venture 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to compile and manage operations plan for business venture 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to gather necessary data to interpret how effectively business is running 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that factors influencing the business operations do not exist in isolation and that wider economic issues, supplier and community issues can affect operations 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by iensuring that business operation is managed proactively within the context of economic, socio-political and community trends and developments and that all safety regulations, risk factors and legal issues are considered 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59326   National Certificate: International Trade  Level 2  NQF Level 02  Reregistered  2023-06-30  TETA 
    Core  49648   National Certificate: New Venture Creation (SMME)  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FPMSETA 
    Elective  57162   National Certificate: Aluminium Fabrication and Installation  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  58955   National Certificate: Chemical Manufacturing  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  58950   National Certificate: Gas Installations  Level 3  NQF Level 03  Reregistered  2023-06-30  CHIETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 CLASSIE AFRICA 
    2. A Z Community Services 
    3. Advanced Assessments and Training (pty) ltd 
    4. African Apex Apparel (Pty) Ltd 
    5. AGB Finance 
    6. AL Development Services cc 
    7. Aldabri 106 (Pty) Ltd 
    8. Aldabri 106 Institute for Quality Pty Ltd 
    9. Amagema Development Consultants cc 
    10. Amos / Kgaphamadi Community Organisation 
    11. Apparel Component Manufacturers Pty Ltd 
    12. Aranda Learnership College (Pty) Ltd 
    13. Aranda Textile Mills Pty Ltd 
    14. Arden School of Management (Pty) Ltd 
    15. Assured Vocational Skills Institute (Pty) Ltd 
    16. Avad Projects (Pty) Ltd 
    17. Ayasaphe Trading cc 
    18. Babina Tlou Trading and Projects 001 
    19. Bafikile Skills & Consulting Services (Pty) Ltd 
    20. Bakgoni Empowerment Centre (Pty) Ltd 
    21. Becoz Empire Multi-Choice and Trading Primary Co-operative Limited 
    22. Better beginning trading and projects pty ltd 
    23. Big Tree Group (Pty) Ltd 
    24. Bokamoso Competence (Pty) Ltd 
    25. Bold Venture Trading (Pty) Ltd 
    26. Bonenhle Investments 
    27. Bosasa Youth Development Centres (Pty) Ltd 
    28. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    29. Broadway Sky Trading 
    30. Btech 
    31. Bullet Proofing Technology Pty Ltd 
    32. Buscor 
    33. Camblish Training Institute (Pty) Ltd 
    34. CANDYS UNLIMITED COLLECTION Pty Ltd 
    35. Cape Business & Engineering College (Pty) Ltd 
    36. Cape Town Workbased Learning Academy 
    37. Capricorn TVET College 
    38. Cebelihle (Pty) Ltd 
    39. Chamonix Consulting (Pty) Ltd 
    40. Changing Women 
    41. Chippa Training Academy (Pty) Ltd 
    42. Circleway College 
    43. CKWEI Clothing (Pty) Ltd 
    44. CRE8TION PROJECTS 6 (PTY) LTD 
    45. CS Hentiq 1121 
    46. Cumlaude Institute (PTY) Ltd 
    47. Dinaka Business Management & Consulting 
    48. Diversity technology Training Institute 
    49. Dlabane Investment Holdings (Pty) Ltd 
    50. Dlamini The Siba PTY LTD 
    51. Do It Again Academy (Pty) Ltd 
    52. Dr M Investments 
    53. Dumolwakhe Academy (Pty) Ltd 
    54. Duzi-Corp 56 
    55. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    56. Ebotse Development and Training Centre 
    57. Eddels Shoes Pty Ltd 
    58. Ekurhuleni Artisans & Skills Training Centre (Pty) Ltd 
    59. Elimofo Trading& Projects 
    60. Ergonomic Construction and Managed Disability Projects 
    61. Esayidi FET College - Central Office 
    62. Esethu Manufacturing, Packaging, Printing & Design (Pty) Ltd 
    63. Eshet Chayil Concepts (Pty) Ltd 
    64. Eskilz College (Pty) Ltd 
    65. Faithworks Development Consultants (Pty) Ltd 
    66. Fezile Fashion Skills Academy (Pty) Ltd 
    67. Flavious Mareka TVET College 
    68. Forthwawe Business Centre 
    69. Fundakahle Multi-Purpose Co-operative Limited 
    70. Fundani School of Thought (pty) Ltd 
    71. Furniture World Training Centre 
    72. Future Discovery Training Academy CC 
    73. Future Dynamics Learning 
    74. Gauteng City College 
    75. Gia Development Trades 
    76. Glicam Trading Enterprise 
    77. Global Maritime Legal Solutions Pty Ltd 
    78. GNBR Solutions (Pty) Ltd 
    79. Goodwill Institute of Technology 
    80. Grandstar Projects 
    81. Green Earth Training & Development (Pty) Ltd 
    82. Green Enviro & Projects (Pty)Ltd 
    83. HHO Enterprise 
    84. HLUVUKA TRAINING AND CONSULTING 
    85. Honey Cube Projects & Services (Pty) Ltd 
    86. Hoseah Training and Manufacturing NPC 
    87. Hybrid Dynamics 
    88. I Care Resource Centre 
    89. IALE School of Advance Learning and Education (Pty) Ltd 
    90. Ikamvelihle Youth Development (Pty) Ltd 
    91. Imbewu Development Institute (Pty) Ltd 
    92. Impela Trading cc 
    93. In Time Industrial (Pty) Ltd 
    94. Indub Trading c.c. 
    95. Inkwenkwezi Private Community College & Skills Development 
    96. INTERMASIKO CC 
    97. Intuthuko Yesizwe Community Organisation 
    98. Inyapa Vhusiku Consulting Pty Ltd 
    99. Inyathi Visions 
    100. IQ Skills Academy (PTY) LTD. 
    101. Ithemba Lomphakathi Community Organisation 
    102. Ithuteng Learning Academy & Projects (Pty) Ltd 
    103. Ivulandlela (Pty) Ltd 
    104. Izintombizekhethelo (Pty) Ltd 
    105. Jeppe College of Commerce and Computer Studies 
    106. Jumpstart Training Institute (Pty) Ltd 
    107. kagisho Business Concepts (Pty) Ltd 
    108. Kelmik Training Centre (Pty) Ltd 
    109. Khosi JS Designs (Pty) Ltd 
    110. Kingdom Varsity College (Pty) Ltd 
    111. Knoop Academy NPC 
    112. Kotton Wear (Pty) Ltd 
    113. Kusabelele Investments 
    114. KWEM Management Solutions 
    115. La Gratitude Academy 
    116. Lembede Investment Holdings (Pty) Ltd 
    117. Letaba TVET College 
    118. LFS DESIGNS 
    119. Lisakhanya Skills Development Consultants (Pty) Ltd 
    120. LLSM (Pty) Ltd 
    121. Longata Consultant 
    122. Lucky Neo (Pty) Ltd 
    123. Lwaziphezinhle (Pty) Ltd 
    124. Maab Training Management ( Pty) Ltd 
    125. Maboko Skill Development & Projects 
    126. Majuba TVET College 
    127. Makhendama Legacy (Pty) Ltd 
    128. Maluti TVET College 
    129. Mandys Sewing School (PTY) Ltd 
    130. Master Patterns by Rona 
    131. Matatiele Fashion Design Academy (Pty) Ltd 
    132. Mavco Engineering (Pty) Ltd 
    133. Maxlen Holdings (Pty) Ltd 
    134. Mberwana Trading Enterprise 
    135. Meals on Wheels Community Services - South Africa 
    136. Media Works 
    137. Melenial Media (Pty) Ltd 
    138. Mgadaveni Training Projects (Pty) Ltd 
    139. MICROMATICA 384 (PTY) LTD 
    140. Mlasimbi Catering Primary Co-operative Limited 
    141. MMBG Trading & Consulting 
    142. Mnambithi TVET College 
    143. Modiehi Consulting & Projects (Pty) Ltd 
    144. Motheo FET College - Central Office 
    145. Mphahle Consultancy (Pty) Ltd 
    146. Mthashana TVET College 
    147. Mugazi Consultancy cc 
    148. Mukwevho Training and Development 
    149. NDIMASE TRADING 
    150. Ndwamato Training Solutions (Pty) Ltd 
    151. NELLY-SGUEEJE TRADING 
    152. New Business Initiative Management Consultancy 
    153. Ngaphakathi Investments 
    154. Ngcebo Consulting (Pty) Ltd 
    155. Nguni Shades SA School of Fashion 
    156. Nhlanzi Investments (Pty) Ltd 
    157. NokushoM Consultancy & Trading (Pty) Ltd 
    158. Nolwazi Dev Centre (Pty) Ltd 
    159. Nomzumbe Trading & Projects (Pty) Ltd 
    160. Nosino Projects (Pty) Ltd 
    161. Nqothu Projects (PTY) LTD 
    162. Nteko Investments 
    163. Ntuthuko Projects & Services 
    164. Nurture-Nature Resources (Pty) Ltd 
    165. Nurtured Minds Trading (Pty) Ltd 
    166. One World Clothing (Pty) Ltd 
    167. Optimum Capacity (Pty) Ltd 
    168. OTP 
    169. Oyama Kulwazi Training & Consulting (Pty) Ltd 
    170. Pectosource (Pty) Ltd 
    171. Penny Lane Fashion School (Pty) Ltd 
    172. Pesac Professional Training (Pty) Ltd 
    173. Phala Projects cc 
    174. Phetho Concepts (Pty) Ltd 
    175. Phumazeth Training Academy (Pty) Ltd 
    176. Pinus Tech Technologies Trading and Projects 
    177. Positive Thinking Consultants CC 
    178. Practice Makes Perfect Training Centre 
    179. Premier Agric (Pty) Ltd 
    180. Prempie Business Solutions (Pty) Ltd 
    181. Primeserv Corporate Solutions (Pty) LTD 
    182. Prispiri (Pty) Ltd 
    183. Professional Training Institute (Pty) Ltd 
    184. Qualfurn Training & Projects 
    185. Rally Business Consulting PTY LTD 
    186. Re Tshepeng Holdings 
    187. Robertsons Cargo Consultancy 
    188. Robertsons Cargo Consultancy (Pty) Ltd 
    189. RUBICON COMMUNICATIONS 
    190. SA Maritime School and Transport College 
    191. Safe Heavens Properties (Pty) Ltd 
    192. Samkeliso Craft NPC 
    193. Sarva Dharma Ashram 
    194. Seacrest Investments 156 (Pty) Ltd 
    195. Sedibeng TVET College 
    196. Sefudi Business Solutions 
    197. Sekhukhune FET College - Central Office 
    198. Sew Africa Training Centre 
    199. SEWAFRICA Marketing (Pty) Ltd 
    200. Sibonguthando Projects And Services Cc 
    201. SIGNA ACADEMY PTY LTD 
    202. Silalele Consultants (Pty) Ltd 
    203. Silungokuhle (Pty) Ltd 
    204. Sinovuyolethu Trading (Pty) Ltd 
    205. Sisiziwe Training Centre Co-operative 
    206. SKILL TECH SOLUTIONS PTY LTD 
    207. Souls 4 Life Trading (Pty) Ltd 
    208. South Africa Advanced Skills Institute (Pty) Ltd 
    209. South African Advanced Skills Institute 
    210. SPLS Consultants (Pty) Ltd 
    211. SW Skills Wise (Pty) Ltd 
    212. T Mdlatu Trading Enterprise cc 
    213. Talent for Sewing 
    214. TBL Empowerment Hub 
    215. Tebkhan Investments (Pty) Ltd 
    216. ThabileTrade 1054 cc 
    217. THANDEKA VOCATIONAL EDUCATION TRUST (PTY) LTD 
    218. The Brokers Learning Centre 
    219. The Finishing College (Pty) Ltd 
    220. The Institute of Fashion and Garment Technology (Pty) Ltd 
    221. The New Look 
    222. THE SKILLS DEVELOPMENT CORPORATION PRIVATE PTY LTD 
    223. Thitha Training and Development Services 
    224. Thuto Mfundo Adult Education Centre 
    225. Thuto Skills Development 
    226. TIBZA Consulting (Pty) Ltd 
    227. Tidlobi Developmental Activities NPC 
    228. Tlhole Foundation (PTY) LTD 
    229. Trade Call Investments Apparel (Pty) LTD 
    230. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    231. Training Force (Pty) Ltd (Durban) (TP) 
    232. True Reflections Training and Development (Pty) Ltd 
    233. True Ruby Trading 1021 cc 
    234. TRY EASY ELECTRICAL SOLUTIONS 
    235. Tshwane North College 
    236. Twasa 
    237. U AND G TRAINING (PTY) LTD 
    238. Ubucubu Home Industries 
    239. Ubuhle Bengcebo 
    240. Udumo Services & Projects 
    241. Umbuso Training Services 
    242. Umfolozi FET College 
    243. Umfolozi TVET College (Richards Bay) 
    244. Umlozi Skills Centre (Pty) Ltd 
    245. Umnotho We Afrika Foundation NPC 
    246. Umtha Developments 
    247. Umunotho Wealth Management Pty Ltd 
    248. Uphiwekonke Holdings (Pty) Ltd 
    249. Uyabusisa Arts and Development Pty Ltd 
    250. Valotech 274 (Pty) Ltd 
    251. Value Added Reward (Pty) Ltd 
    252. Value at Hand (Pty) Ltd 
    253. VEB CELE & Associates (Pty) Ltd 
    254. Veerosh Clothing (Pty) Ltd 
    255. Verge (Pty) Ltd 
    256. Vhembe TVET College 
    257. Vijay Bhagwan Consultancy and Solutions cc 
    258. VINE APPAREL (PTY)LTD 
    259. VMMK Capital Investment (Pty) Ltd 
    260. VPK BUSINESS VENTURE C C 
    261. Vuliqgondo Research & Manufacturing Centre 
    262. Vuthlari Marketing Consulting (Pty) Ltd 
    263. Warona Owethu Projects (Pty) Ltd 
    264. Wattville Community Learning College 
    265. Wilratty Consultants (Pty) Ltd 
    266. Womens Leadership & Empowerment Initiative 
    267. World Pace Development & Training Institute (Pty) Ltd 
    268. Xhamela Development Services 
    269. Yahweh Shammah Socio-Economic Development 
    270. Yenza Umehluko/ Make a Difference 
    271. Youth for Survival NPO 
    272. ZA GEAR 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.