SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Participate in groups and/or teams to recommend solutions to problems 
SAQA US ID UNIT STANDARD TITLE
14920  Participate in groups and/or teams to recommend solutions to problems 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide fundamental knowledge of the areas covered?
  • for those working in, or entering the workplace in the area of Business and Organisational Communication ?
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:?
  • Contribute to team problem solving?
  • Contribute to group and/ or team function
    The performance of all elements is to a standard that allows for further learning in this area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contribute to team problem solving 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives. 
    ASSESSMENT CRITERION RANGE 
    Ideas; Information; Opinions; Recommendations.
     

    ASSESSMENT CRITERION 2 
    2. Contributions to problem solving are made in a range of decision making processes and contexts. 
    ASSESSMENT CRITERION RANGE 
    Decision making matrices; Nominal group technique; Consensus; Majority vote.
     

    ASSESSMENT CRITERION 3 
    3. Contributions to decision making are made on the basis of available data and are made objectively. 

    ASSESSMENT CRITERION 4 
    4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others. 

    SPECIFIC OUTCOME 2 
    Contribute to group and/ or team functions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes. 
    ASSESSMENT CRITERION RANGE 
    Support; Responsibility; Acceptability.
     

    ASSESSMENT CRITERION 2 
    2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior. 
    ASSESSMENT CRITERION RANGE 
    Rules; Parameters; Guidelines; Clarification of issues.
     

    ASSESSMENT CRITERION 3 
    3. Contributions made to the team's selection and use of techniques match the task requirements. 
    ASSESSMENT CRITERION RANGE 
    Brainstorming; Mind mapping; etc.
     

    ASSESSMENT CRITERION 4 
    4. Contribution monitors own behavior in order to accommodate team dynamics. 
    ASSESSMENT CRITERION RANGE 
    Adhere to procedure; Language; Tone; Mannerisms
     

    ASSESSMENT CRITERION 5 
    5. Contribution ensures that delegated duties are carried out to team requirements. 
    ASSESSMENT CRITERION RANGE 
    Distributing meeting papers; Minute taking; Time keeping; Team presentations.
     

    ASSESSMENT CRITERION 6 
    6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives. 
    ASSESSMENT CRITERION RANGE 
    Obtaining resources; Evaluating ideas; Gathering data; Researching information.
     

    ASSESSMENT CRITERION 7 
    7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team. 
    ASSESSMENT CRITERION RANGE 
    Relevance, Clarity and Timeliness
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    1. "Team" or "Group" means no more than five people who regularly interact with one another over a period of time to complete work tasks as a group.
    2. "Organisation" includes organisations based in work, community and cultural contexts.

    Sub-Sub-Field (Domain):Business and Organisational Communication 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Fundamental  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2010-01-23  Was MICTS until Last Date for Achievement 
    Fundamental  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  59730   National Certificate: Mechanical Handling (Rigging)  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66349   Further Education and Training Certificate: General Forestry  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Elective  59731   Further Education and Training Certificate: Mechanical Handling (Rigging)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy at Vaal Triangle (AVT 
    2. Affirmations Training 
    3. Africa Learn (Pty) Ltd 
    4. AFRICAN MULTISKILLS DEVELOPMENT AND TRAINING 
    5. Afrika Tikkun NCC 
    6. All Nation Group Five Trading and Projects 
    7. Amadi Institute of Management And Technology (Pty) Ltd 
    8. Amilak Training Center 
    9. ATTI Nelspruit Pty Ltd 
    10. Atvance Institute (Pty) Ltd 
    11. Balefile Trading and Services 
    12. Basadipele Skills Development and Training 
    13. Bells Technical College 
    14. Brainwave Projects 1430 cc 
    15. Careers IT 
    16. Clean Heat Academy 
    17. College Africa Group (Pty) Ltd 
    18. Columbus Consulting Pty Ltd 
    19. Common Vision Young Specialist Trading cc 
    20. CSL Accountants 
    21. CTU Training Solutions 
    22. CYBAX SYSTEMS 
    23. Dee's Training (Pty) Ltd 
    24. Delight Computer Training 
    25. EAST LONDON MANAGEMENT INSTITUTE 
    26. ED-U Options Academy 
    27. Ekasi IT Solutions Centre 
    28. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    29. Elchees Software Solutions 
    30. Epitome Villa (Pty)Ltd 
    31. Eshybrand Pty Ltd 
    32. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    33. Finweb Business Consultancy 
    34. Foster-Melliar (Pty) Ltd 
    35. Fourways Private College 
    36. Futurekids SA (Fochville) 
    37. Genii Institute PTY LTD 
    38. Global Institute for Capacity 
    39. HILLCROSS BUSINESS SCHOOL (PTY 
    40. Hlanganani ICT (Pty) Ltd 
    41. Home of Compassion/Grace Ministries 
    42. HUAWEI Technologies Africa (PTY) LTD 
    43. Ikusasalethu Youth Development Project NPC 
    44. iLearn Corporate Services PTY LTD 
    45. Information Technology Resource Centre 
    46. IT Academy 
    47. IT-HI-Q Training (PTY) Ltd 
    48. Jeppe College of Commerce and 
    49. K Boneng Consulting Services P 
    50. KT Mobile Services 
    51. Kundani Trading 
    52. Legal Environment Safety & Health Requirements cc 
    53. LETAGO DEVELOPMENT CONSULTING 
    54. LIMPOPO COMPUTER COLLEGE BK 
    55. Loomee Group 
    56. Makhophila Training 
    57. Malope It Solutions (Pty) Ltd 
    58. Mash Computer Training 
    59. MBOWA COLLEGE PTY LTD 
    60. Metanoia Ratings PTY LTD 
    61. MMELA VILLAGE TECHNOLOGIES (PT 
    62. Mogapi Education Group (Pty) Ltd 
    63. Moving Ahead Development Agenc 
    64. Mpande Technologies cc 
    65. Mufuka Business and Technical 
    66. NBC Technologies 
    67. NCC - Vereeniging 
    68. Nolwazi Stem Education for The 
    69. Ntandokazi Holdings Pty Ltd 
    70. Nyankwavi Inverstment 
    71. Nyathela Business College 
    72. Olrich Home of Technology 
    73. On the Ball College Pty ltd 
    74. OPELONG BUSINESS INSTITUTE (PT 
    75. Polokwane Technology Institute (Pty) Ltd 
    76. Pretoria Technical College 
    77. Priha Projects Pty Ltd 
    78. Progressive School of Business 
    79. Prophesy Training College (Pty) Ltd 
    80. QUALITATIVE INNOVATIVE SOLUTIONS 
    81. QUARPHIX (PTY) LTD 
    82. Richfield Graduate Institute of Technology Pty Ltd 
    83. Rostec Technical FET College (Pty) Ltd 
    84. Sabile Human Resources Consult 
    85. SANDM IT TRAINING (PTY) LTD 
    86. Silulo Ulutho Technologies 
    87. Spears Business and Life Couch Consulting (Pty) Ltd 
    88. Spina Consultancy 
    89. SPLS Consultants (Pty) Ltd 
    90. SUCCESS BUILDERS INTERNATIONAL CC 
    91. SUPREME ICT CONSULTANTS 
    92. TAMASA TRAINING PTY LTD 
    93. Tech-Com Solutions cc 
    94. Techtisa (pty) Ltd 
    95. Terry Computer Services cc 
    96. The Finishing College (Pty) Lt 
    97. Think Tank T2 (Pty) Ltd 
    98. Titan Trade Technologies 
    99. Tlou Foundation College 
    100. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    101. TSP COLLEGE 
    102. Ukwazi Academy and Corporate S 
    103. Varsity Institute of Science & Technology (Pty)Ltd 
    104. VCK TRAINING AND TECHNICAL SERVICES PTY LTD 
    105. VEB CELE & ASSOCIATES PTY LTD 
    106. Visionary Skill Academy 
    107. VPK BUSINESS VENTURE C C 
    108. VSS College (Pty) LTD 
    109. Vukani Solutions 
    110. VUTHLARI MARKETING CONSULTING 
    111. Wellinkwise Pty Ltd 
    112. Whitestone College 
    113. Working Solution International 
    114. Xylo Trading 12 (Pty) Ltd 
    115. YITRO INNOVATIONS 
    116. Yonet Training Academy 
    117. ZA WIT (PTY) LTD 
    118. Zikode Development Trust 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.