SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD:

Participate in groups and/or teams to recommend solutions to problems

SAQA US ID	UNIT STANDARD TITLE
14920	Participate in groups and/or teams to recommend solutions to problems
ORIGINATOR
SGB Information Systems and Technology
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Reregistered		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended:

to provide fundamental knowledge of the areas covered?

for those working in, or entering the workplace in the area of Business and Organisational Communication ?

as additional knowledge for those wanting to understand the areas covered

People credited with this unit standard are able to:?

Contribute to team problem solving?

Contribute to group and/ or team function
The performance of all elements is to a standard that allows for further learning in this area.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Contribute to team problem solving

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives.

ASSESSMENT CRITERION RANGE

Ideas; Information; Opinions; Recommendations.

ASSESSMENT CRITERION 2

2. Contributions to problem solving are made in a range of decision making processes and contexts.

ASSESSMENT CRITERION RANGE

Decision making matrices; Nominal group technique; Consensus; Majority vote.

ASSESSMENT CRITERION 3

3. Contributions to decision making are made on the basis of available data and are made objectively.

ASSESSMENT CRITERION 4

4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others.

SPECIFIC OUTCOME 2

Contribute to group and/ or team functions.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes.

ASSESSMENT CRITERION RANGE

Support; Responsibility; Acceptability.

ASSESSMENT CRITERION 2

2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior.

ASSESSMENT CRITERION RANGE

Rules; Parameters; Guidelines; Clarification of issues.

ASSESSMENT CRITERION 3

3. Contributions made to the team's selection and use of techniques match the task requirements.

ASSESSMENT CRITERION RANGE

Brainstorming; Mind mapping; etc.

ASSESSMENT CRITERION 4

4. Contribution monitors own behavior in order to accommodate team dynamics.

ASSESSMENT CRITERION RANGE

Adhere to procedure; Language; Tone; Mannerisms

ASSESSMENT CRITERION 5

5. Contribution ensures that delegated duties are carried out to team requirements.

ASSESSMENT CRITERION RANGE

Distributing meeting papers; Minute taking; Time keeping; Team presentations.

ASSESSMENT CRITERION 6

6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives.

ASSESSMENT CRITERION RANGE

Obtaining resources; Evaluating ideas; Gathering data; Researching information.

ASSESSMENT CRITERION 7

7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team.

ASSESSMENT CRITERION RANGE

Relevance, Clarity and Timeliness

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

Work effectively with others as a member of an organisation

UNIT STANDARD CCFO ORGANISING

Organise and manage him/her self and his/her activities responsibly and effectively

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise, and critically evaluate information

UNIT STANDARD CCFO CONTRIBUTING

Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Supplementary information:
1. "Team" or "Group" means no more than five people who regularly interact with one another over a period of time to complete work tasks as a group.
2. "Organisation" includes organisations based in work, community and cultural contexts.

Sub-Sub-Field (Domain):Business and Organisational Communication

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	49128	National Certificate: Community Health Work	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2009-04-08	Was HW SETA until Last Date for Achievement
Core	78965	Further Education and Training Certificate: Information Technology: Systems Development	Level 4	NQF Level 04	Reregistered	2023-06-30	MICTS
Core	78964	Further Education and Training Certificate: Information Technology: Technical Support	Level 4	NQF Level 04	Reregistered	2023-06-30	MICTS
Fundamental	24294	Further Education and Training Certificate: Information Technology: Systems Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2010-01-23	Was MICTS until Last Date for Achievement
Fundamental	24293	National Certificate: Information Technology: Technical Support	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2010-01-23	Was MICTS until Last Date for Achievement
Elective	59730	National Certificate: Mechanical Handling (Rigging)	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2021-06-30	As per Learning Programmes recorded against this Qual
Elective	66349	Further Education and Training Certificate: General Forestry	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2015-06-30	FPMSETA
Elective	59731	Further Education and Training Certificate: Mechanical Handling (Rigging)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2021-06-30	As per Learning Programmes recorded against this Qual
Elective	49063	National Certificate: Geographical Information Sciences	Level 5	Level TBA: Pre-2009 was L5	Reregistered	2023-06-30	CETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Academy of Training and Development
2.	Afedile M Learning Centre (Pty) Ltd
3.	Amitek Business College
4.	Ankalite (Pty) Limited
5.	Arise Business Centre
6.	ATTI Nelspruit Pty Ltd
7.	AUM IT Solutions
8.	Bophelo Tota ICT Driving Academy (Pty) Ltd
9.	Broadband College of Technology
10.	Bytes People Solutions A Division of Altron TMT (Pty) Ltd
11.	Calandra Trading 523(PTY)
12.	Claas Illustration
13.	CMO Logistics Pty Ltd
14.	Competence computer and business management
15.	CTU Training Solutions
16.	Daily Training Cc
17.	DC Dynamic College of Commerce & Further Training (Pty) Ltd
18.	DVG Property (Pty)Ltd
19.	Ekasi IT Solutions CC
20.	Fakazani Management Services
21.	Falcon Business Institute (Pty) Ltd
22.	Forek Institute of Technology (Pty) Ltd
23.	Gabasega Consulting and Training Centre
24.	Gauteng College of Engineering and Technology (PTY) LTD
25.	Gegana Computer Academy and Business Solutions cc
26.	Golden Step Campus (Pty) Ltd.
27.	iLearn Corporate Services PTY LTD
28.	Information Technology Resource Centre
29.	iSolve Business Solutions (Pty) Ltd
30.	Jeppe College of Commerce and Computer Studies
31.	Kezla Investments
32.	King Sabata Dalindyebo TVET College
33.	Legal Environment Safety & Health Requirements cc
34.	Leseding Computer Systems (Pty) Ltd
35.	Limco Consulting and management (Pty) Ltd
36.	Longata Consultant
37.	M-cot Corporate Training
38.	Majuba FET College - Newcastle Technology Centre
39.	Malope IT Solutions
40.	Mass Computer Training And Printers
41.	MasterGrade IT
42.	Matimba Rigging & Training (SECUNDA) (TP)
43.	Mosadikago Trading Cc
44.	National Computer College Carletonville
45.	National Computer College Cc
46.	Ngubeni Corporation
47.	Ocule IT cc
48.	On the Ball College Pty ltd
49.	Overcomers Training College (Pty) Ltd
50.	Prophesy Training College (Pty) Ltd
51.	PROSERV SA (PTY) LTD
52.	Qhakaza Management Services
53.	Rand Training College
54.	Royal Express
55.	SEDIBENG
56.	Sivile Housing Association RSA
57.	Springfield Training (Pty) Ltd
58.	Star Light Consulting
59.	Success Christian Training Centre
60.	Taal-Net Training Institute
61.	Titan Trade Technologies (Pty) Ltd
62.	Tshwane College of Commerce and Computer
63.	Umbuso Training Services (Pty) Ltd.
64.	VCK Training and Technical Services Pty Ltd
65.	VPK BUSINESS VENTURE C C
66.	Whitestone College
67.	ZJ Africa Learn (Pty) Ltd