SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Participate in groups and/or teams to recommend solutions to problems

SAQA US ID	UNIT STANDARD TITLE
14920	Participate in groups and/or teams to recommend solutions to problems
ORIGINATOR
SGB Information Systems and Technology
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 4	NQF Level 04	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard is intended:

to provide fundamental knowledge of the areas covered?

for those working in, or entering the workplace in the area of Business and Organisational Communication ?

as additional knowledge for those wanting to understand the areas covered

People credited with this unit standard are able to:?

Contribute to team problem solving?

Contribute to group and/ or team function
The performance of all elements is to a standard that allows for further learning in this area.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Contribute to team problem solving

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives.

ASSESSMENT CRITERION RANGE

Ideas; Information; Opinions; Recommendations.

ASSESSMENT CRITERION 2

2. Contributions to problem solving are made in a range of decision making processes and contexts.

ASSESSMENT CRITERION RANGE

Decision making matrices; Nominal group technique; Consensus; Majority vote.

ASSESSMENT CRITERION 3

3. Contributions to decision making are made on the basis of available data and are made objectively.

ASSESSMENT CRITERION 4

4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others.

SPECIFIC OUTCOME 2

Contribute to group and/ or team functions.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes.

ASSESSMENT CRITERION RANGE

Support; Responsibility; Acceptability.

ASSESSMENT CRITERION 2

2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior.

ASSESSMENT CRITERION RANGE

Rules; Parameters; Guidelines; Clarification of issues.

ASSESSMENT CRITERION 3

3. Contributions made to the team's selection and use of techniques match the task requirements.

ASSESSMENT CRITERION RANGE

Brainstorming; Mind mapping; etc.

ASSESSMENT CRITERION 4

4. Contribution monitors own behavior in order to accommodate team dynamics.

ASSESSMENT CRITERION RANGE

Adhere to procedure; Language; Tone; Mannerisms

ASSESSMENT CRITERION 5

5. Contribution ensures that delegated duties are carried out to team requirements.

ASSESSMENT CRITERION RANGE

Distributing meeting papers; Minute taking; Time keeping; Team presentations.

ASSESSMENT CRITERION 6

6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives.

ASSESSMENT CRITERION RANGE

Obtaining resources; Evaluating ideas; Gathering data; Researching information.

ASSESSMENT CRITERION 7

7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team.

ASSESSMENT CRITERION RANGE

Relevance, Clarity and Timeliness

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO WORKING

Work effectively with others as a member of an organisation

UNIT STANDARD CCFO ORGANISING

Organise and manage him/her self and his/her activities responsibly and effectively

UNIT STANDARD CCFO COLLECTING

Collect, analyse, organise, and critically evaluate information

UNIT STANDARD CCFO CONTRIBUTING

Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities.

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

Supplementary information:
1. "Team" or "Group" means no more than five people who regularly interact with one another over a period of time to complete work tasks as a group.
2. "Organisation" includes organisations based in work, community and cultural contexts.

Sub-Sub-Field (Domain):Business and Organisational Communication

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	49128	National Certificate: Community Health Work	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2009-04-08	Was HW SETA until Last Date for Achievement
Core	78965	Further Education and Training Certificate: Information Technology: Systems Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS
Core	78964	Further Education and Training Certificate: Information Technology: Technical Support	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS
Fundamental	24294	Further Education and Training Certificate: Information Technology: Systems Development	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2010-01-23	Was MICTS until Last Date for Achievement
Fundamental	24293	National Certificate: Information Technology: Technical Support	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2010-01-23	Was MICTS until Last Date for Achievement
Elective	59730	National Certificate: Mechanical Handling (Rigging)	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	66349	Further Education and Training Certificate: General Forestry	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2015-06-30	FPMSETA
Elective	59731	Further Education and Training Certificate: Mechanical Handling (Rigging)	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	49063	National Certificate: Geographical Information Sciences	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Academy at Vaal Triangle (AVT
2.	Acorser Corporate & Business Consulting t/a Acorser Academy
3.	Affirmations Training
4.	Africa Learn (Pty) Ltd
5.	AFRICAN MULTISKILLS DEVELOPMENT AND TRAINING
6.	Afrika Tikkun NCC
7.	All Nation Group Five Trading and Projects
8.	Amadi Institute of Management And Technology (Pty) Ltd
9.	Amilak Training Center
10.	Angie Technologies
11.	Answer The Call Skills and Entrepreneurship
12.	ATTI (Advanced Technonogy Training Institute)
13.	ATTI IT SOLUTIONS (Bloemfontei
14.	ATTI Nelspruit Pty Ltd
15.	Atvance Institute (Pty) Ltd
16.	Balefile Trading and Services
17.	Basadipele Skills Development and Training
18.	Bells Technical College
19.	Brainwave Projects 1430 cc
20.	Careers IT
21.	Claas Illustration
22.	Clean Heat Academy
23.	College Africa Group (Pty) Ltd
24.	Columbus Consulting Pty Ltd
25.	Common Vision Young Specialist Trading cc
26.	CSL Accountants
27.	CTU Training Solutions
28.	CYBAX SYSTEMS
29.	CYBER-CITY IT SOLUTIONS
30.	Dee's Training (Pty) Ltd
31.	Delight Computer Training
32.	EAST LONDON MANAGEMENT INSTITUTE
33.	ED-U Options Academy
34.	Ekasi IT Solutions Centre
35.	Ekurhuleni Artisans and Skills Training Centre Pty Ltd
36.	Elchees Software Solutions
37.	Epitome Villa (Pty)Ltd
38.	Eshybrand Pty Ltd
39.	EYETHU NATIONAL COMPUTER COLLEGE PTY LTD
40.	Finweb Business Consultancy
41.	Foster-Melliar (Pty) Ltd
42.	Fourways Private College
43.	Futurekids SA (Fochville)
44.	Genii Institute PTY LTD
45.	Global Institute for Capacity
46.	Growth Management Consulting cc
47.	Gurandbuilt Management Development
48.	HILLCROSS BUSINESS SCHOOL (PTY
49.	Hlanganani ICT (Pty) Ltd
50.	Home of Compassion/Grace Ministries
51.	HUAWEI Technologies Africa (PTY) LTD
52.	iCollege College
53.	Ikusasa Technology Solutions
54.	Ikusasalethu Youth Development Project NPC
55.	iLearn Corporate Services PTY LTD
56.	Information Technology Resource Centre
57.	IT Academy
58.	IT-HI-Q Training (PTY) Ltd
59.	Jeppe College of Commerce and
60.	K Boneng Consulting Services P
61.	Keep The Dream 285
62.	King Sabata Dalindyebo TVET College
63.	KT Mobile Services
64.	Kundani Trading
65.	Legal Environment Safety & Health Requirements cc
66.	Leseding Computer Systems
67.	LETAGO DEVELOPMENT CONSULTING
68.	LIMPOPO COMPUTER COLLEGE BK
69.	Longata Consultant
70.	Loomee Group
71.	Makhophila Training
72.	Malope It Solutions (Pty) Ltd
73.	Mash Computer Training
74.	MBOWA COLLEGE PTY LTD
75.	Metanoia Ratings PTY LTD
76.	MMELA VILLAGE TECHNOLOGIES (PT
77.	MND Training and Projects
78.	Mogapi Education Group (Pty) Ltd
79.	MORTERBOARD TRAINING SOLUTIONS
80.	Moving Ahead Development Agenc
81.	Mpande Technologies cc
82.	Mufuka Business and Technical
83.	Nape Angwato Trading
84.	NBC Technologies
85.	NCC - Vereeniging
86.	Nolwazi Stem Education for The
87.	Ntandokazi Holdings Pty Ltd
88.	Nyankwavi Inverstment
89.	Nyathela Business College
90.	Olrich Home of Technology
91.	On the Ball College Pty ltd
92.	OPELONG BUSINESS INSTITUTE (PT
93.	Polokwane Technology Institute (Pty) Ltd
94.	Pretoria Technical College
95.	Priha Projects Pty Ltd
96.	Progressive School of Business
97.	Prophesy Training College (Pty) Ltd
98.	QUALITATIVE INNOVATIVE SOLUTIONS
99.	QUARPHIX (PTY) LTD
100.	Rand Training College
101.	Richfield Graduate Institute of Technology Pty Ltd
102.	Rostec Technical FET College (Pty) Ltd
103.	Sabile Human Resources Consult
104.	SANDM IT TRAINING (PTY) LTD
105.	Silulo Ulutho Technologies
106.	Spears Business and Life Couch Consulting (Pty) Ltd
107.	Spina Consultancy
108.	SPLS Consultants (Pty) Ltd
109.	SUCCESS BUILDERS INTERNATIONAL CC
110.	Success Christian Training Cen
111.	SUPREME ICT CONSULTANTS
112.	TAMASA TRAINING PTY LTD
113.	Tech-Com Solutions cc
114.	Techtisa (pty) Ltd
115.	Terry Computer Services cc
116.	The Finishing College (Pty) Lt
117.	THE SKILLS DEVELOPMENT CORPORA
118.	Think Tank T2 (Pty) Ltd
119.	Titan Trade Technologies
120.	Tlou Foundation College
121.	TORQUE TECHNICAL COMPUTER TRAINING PTY LTD
122.	Tshwane College of Commerce an
123.	Tsima Consulting Development S
124.	TSP COLLEGE
125.	Ukwazi Academy and Corporate S
126.	Varsity Institute of Science & Technology (Pty)Ltd
127.	VCK TRAINING AND TECHNICAL SERVICES PTY LTD
128.	VEB CELE & ASSOCIATES PTY LTD
129.	Visionary Skill Academy
130.	VPK BUSINESS VENTURE C C
131.	VSS College (Pty) LTD
132.	Vukani Solutions
133.	VUTHLARI MARKETING CONSULTING
134.	Wellinkwise Pty Ltd
135.	Whitestone College
136.	WORK SKILLS RESOURCES CC
137.	Working Solution International
138.	Xylo Trading 12 (Pty) Ltd
139.	YITRO INNOVATIONS
140.	Yonet Training Academy
141.	Youth Media Movement
142.	ZA WIT (PTY) LTD
143.	Zikode Development Trust