SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Participate in groups and/or teams to recommend solutions to problems 
SAQA US ID UNIT STANDARD TITLE
14920  Participate in groups and/or teams to recommend solutions to problems 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide fundamental knowledge of the areas covered?
  • for those working in, or entering the workplace in the area of Business and Organisational Communication ?
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:?
  • Contribute to team problem solving?
  • Contribute to group and/ or team function
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learner should have the competence to communicate in English (or the applicable language) at least at NQF level 3. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Contribute to team problem solving 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contributions made are relevant to, and focussed on, subject matter and group/ team objectives. 
    ASSESSMENT CRITERION RANGE 
    Ideas; Information; Opinions; Recommendations.
     

    ASSESSMENT CRITERION 2 
    2. Contributions to problem solving are made in a range of decision making processes and contexts. 
    ASSESSMENT CRITERION RANGE 
    Decision making matrices; Nominal group technique; Consensus; Majority vote.
     

    ASSESSMENT CRITERION 3 
    3. Contributions to decision making are made on the basis of available data and are made objectively. 

    ASSESSMENT CRITERION 4 
    4. Contribution utilises verbal and non-verbal feedback to show interest and opinion, and to encourage contributions from others. 

    SPECIFIC OUTCOME 2 
    Contribute to group and/ or team functions. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Contribution supports the group in terms of complying with group/ team decisions, sharing responsibility for group/ team problems, and sharing credit for group/ team successes. 
    ASSESSMENT CRITERION RANGE 
    Support; Responsibility; Acceptability.
     

    ASSESSMENT CRITERION 2 
    2. Contribution overcomes obstacles and ensures that the team function is consistent with team objectives and agreed rules for team member behavior. 
    ASSESSMENT CRITERION RANGE 
    Rules; Parameters; Guidelines; Clarification of issues.
     

    ASSESSMENT CRITERION 3 
    3. Contributions made to the team's selection and use of techniques match the task requirements. 
    ASSESSMENT CRITERION RANGE 
    Brainstorming; Mind mapping; etc.
     

    ASSESSMENT CRITERION 4 
    4. Contribution monitors own behavior in order to accommodate team dynamics. 
    ASSESSMENT CRITERION RANGE 
    Adhere to procedure; Language; Tone; Mannerisms
     

    ASSESSMENT CRITERION 5 
    5. Contribution ensures that delegated duties are carried out to team requirements. 
    ASSESSMENT CRITERION RANGE 
    Distributing meeting papers; Minute taking; Time keeping; Team presentations.
     

    ASSESSMENT CRITERION 6 
    6. Contribution ensures that allocated tasks are carried out in a manner that reinforces the work of the team and contributes to the achievement of team objectives. 
    ASSESSMENT CRITERION RANGE 
    Obtaining resources; Evaluating ideas; Gathering data; Researching information.
     

    ASSESSMENT CRITERION 7 
    7. Contribution presents outcomes and findings from allocated tasks in a manner that maximises their value to the team. 
    ASSESSMENT CRITERION RANGE 
    Relevance, Clarity and Timeliness
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    1. "Team" or "Group" means no more than five people who regularly interact with one another over a period of time to complete work tasks as a group.
    2. "Organisation" includes organisations based in work, community and cultural contexts.

    Sub-Sub-Field (Domain):Business and Organisational Communication 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered" 
    2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Fundamental  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Fundamental  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  59730   National Certificate: Mechanical Handling (Rigging)  Level 3  NQF Level 03  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66349   Further Education and Training Certificate: General Forestry  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  FPMSETA 
    Elective  59731   Further Education and Training Certificate: Mechanical Handling (Rigging)  Level 4  NQF Level 04  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy Pty Ltd 
    2. Academy at Vaal Triangle (AVT 
    3. Academy of Training and Allied Services Pty Ltd 
    4. Academy of Training and Development 
    5. Acorser Corporate & Business Consulting t/a Acorser Academy 
    6. Advanced Assessments and Train 
    7. Affirmations Training 
    8. Afric Training Centre and Security Studies PTY LTD 
    9. Afrika Tikkun 
    10. All Nation Group Five Trading and Projects 
    11. Amadi Institute of Management And Technology (Pty) Ltd 
    12. Amilak Training Center 
    13. Angie Technologies 
    14. Answer The Call Skills ands En 
    15. APEXEA 
    16. ATTI (Advanced Technonogy Training Institute) 
    17. ATTI IT SOLUTIONS (Bloemfontei 
    18. ATTI Kimberley 
    19. ATTI Nelspruit Pty Ltd 
    20. Atvance Academy Pty Ltd 
    21. Atvance Institute (Pty) Ltd 
    22. Atvance Learning PTY LTD 
    23. Awona Technologies cc 
    24. AWRISE 
    25. Azania Academy 
    26. Bacom Computers 
    27. Balefile Trading and Services 
    28. Basadipele Skills Development and Training 
    29. Bavelile Consultants and Training Pty Ltd 
    30. BDCE (Pty) Ltd 
    31. Bells Technical College 
    32. Blue Ora Pty Ltd 
    33. Boland College 
    34. Bonitas Unversity College 
    35. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    36. Brainwave Projects 1430 cc 
    37. Bristol Training College 
    38. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    39. Cape Innovation Technology Initiative 
    40. Careers IT 
    41. City College 
    42. Claas Illustration 
    43. Clean Heat Academy 
    44. CMO Logistics Pty Ltd 
    45. College Africa Group (Pty) Ltd 
    46. COLUMBUS TECHNOLOGIES PTY LTD 
    47. Comfortable Tech 
    48. Common Vision Young Specialist Trading cc 
    49. Competence computer and business management 
    50. Compus training institution 
    51. CSL Accountants 
    52. CTU Training Solutions 
    53. CYBAX SYSTEMS 
    54. CYBER-CITY IT SOLUTIONS 
    55. DAB Health Care Centre 
    56. DC Dynamic College of Commerce 
    57. Dee's Training (Pty) Ltd 
    58. Delight Computer Training 
    59. Dibana Business Consultants 
    60. Digital Media Arts College 
    61. Digital Paper (Pty) Ltd 
    62. DOGOODCIRCLE 
    63. DVG Media Training 
    64. DYNAMIC DNA (PTY) LTD 
    65. Dynamic Dyvention Trading and 
    66. EAST LONDON MANAGEMENT INSTITUTE 
    67. ED-U Options Academy 
    68. Edging Forward Training and Co 
    69. EHLANZENI TVET COLLEGE 
    70. Ekasi IT Solutions Centre 
    71. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    72. Elchees Software Solutions 
    73. Embroser Solutions Pty Ltd 
    74. Epitome Villa (Pty)Ltd 
    75. Eshybrand Pty Ltd 
    76. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    77. Falcon Business Institute (Pty) Ltd 
    78. Finweb Business Consultancy 
    79. Forek Institute of Technology (Pty) Ltd 
    80. Foster-Melliar (Pty) Ltd 
    81. Four Stars Communication 
    82. Fourways Private College 
    83. Fullimput108 (Pty) Ltd 
    84. Future Africa Consulting t/a Future Africa Consulting & Training 
    85. Futurekids SA (Fochville) 
    86. Gabasega Consulting and Training Centre 
    87. Gauteng College of Engineering 
    88. GCABS 
    89. Genii Institute PTY LTD 
    90. Gijima Holdings (Pty) Ltd 
    91. Global Institute for Capacity 
    92. Godisang Development 
    93. Gold Class Group 
    94. Golden Step Campus (Pty) Ltd. 
    95. Greenview Training and Development Skills Centre 
    96. Growth Management Consulting cc 
    97. Guest Resource Services 
    98. Gurandbuilt Management Development 
    99. HCLS HUMAN CAPITAL LEARNING SOLUTIONS 
    100. Heartlines College 
    101. HILLCROSS BUSINESS SCHOOL (PTY 
    102. Hlanganani ICT (Pty) Ltd 
    103. Home of Compassion/Grace Ministries 
    104. HUAWEI Technologies Africa (PTY) LTD 
    105. iCollege College 
    106. Ikamvelihle Youth Development (Pty) Ltd 
    107. Ikusasa Technology Solutions 
    108. Ikusasalethu Youth Development 
    109. iLearn Corporate Services PTY LTD 
    110. Impact Sourcing Academy - NPO 
    111. Information Technology Resource Centre 
    112. Ingomsotech Solutions and Trai 
    113. Initium 
    114. INSIGHTTECH COMMUNICATIONS Pty 
    115. Institutional Higher Education 
    116. intelliscient Technologies (Pty) Ltd 
    117. Isivande Projects 
    118. ISOLVE BUSINESS SOLUTIONS PTY LTD 
    119. IT Academy 
    120. IT Labs Consulting 
    121. IT-HI-Q Training (PTY) Ltd 
    122. Ithemba IT Solution 
    123. ITI 
    124. Jeppe College of Commerce and 
    125. Johannesburg Institute of Engi 
    126. Jonda Learning Academy 
    127. K Boneng Consulting Services P 
    128. Keep The Dream 285 
    129. Kgolo Institute 
    130. King Sabata Dalindyebo TVET College 
    131. Kingswood Academy 
    132. KMT Training and Business Solutions 
    133. KT Mobile Services 
    134. Kundani Trading 
    135. KVR Training and Business Solutions 
    136. Lamus Training Academy 
    137. Learnfast Training Solutions ( 
    138. Legal Environment Safety & Health Requirements cc 
    139. LEPHAILA PRINTERS 
    140. Lephalale Business & Technical 
    141. Leseding Computer Systems 
    142. LETAGO DEVELOPMENT CONSULTING 
    143. LIMPOPO COMPUTER COLLEGE BK 
    144. LINKINGNOTES 
    145. Longata Consultant 
    146. Loomee Group 
    147. LUPHINDI BUSINESS SOLUTIONS 
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    149. Malope IT Solutions 
    150. Mamelodi Digital Centre cc 
    151. MANAGED OUTSOURCED TECHNOLOGY SOLUTIONS PTY LTD 
    152. Mapubo Consulting 
    153. Mash Computer Training 
    154. Matiwane Computer Networks (Pty) Ltd 
    155. MBOWA COLLEGE PTY LTD 
    156. Mentec Group PTY LTD 
    157. Metanoia Ratings PTY LTD 
    158. Mmamohule General Traders 
    159. Mmanape Private Technical Coll 
    160. MMELA VILLAGE TECHNOLOGIES (PT 
    161. MND Training and Projects 
    162. Mogapi Education Group 
    163. MOKALENG IT 
    164. MORTERBOARD TRAINING SOLUTIONS 
    165. Mothusi Management Consultants 
    166. Moving Ahead Development Agenc 
    167. Mpande Technologies cc 
    168. MSC Business College 
    169. Mufuka Business and Technical 
    170. Multi Tech College 
    171. Nape Angwato Trading 
    172. NBC Technologies 
    173. NCC - Vereeniging 
    174. Nchebeko Skills Consultancy (PTY) LTD 
    175. NCM Computer and Business Academy 
    176. Nemja Security and Projects Pty Ltd 
    177. New Trend Computers cc 
    178. NEWDAY UNITED NPC 
    179. NEWLEIGH BUSINESS COLLEGE 
    180. Nkangala Skills Centre 
    181. Nolwazi Stem Education for The 
    182. Ntandokazi Holdings Pty Ltd 
    183. Nyankwavi Inverstment 
    184. Nyathela Business College 
    185. Olrich Home of Technology 
    186. OMNIVISION INSTITUTE 
    187. On the Ball College Pty ltd 
    188. OPELONG BUSINESS INSTITUTE (PT 
    189. Overcomers Training College (P 
    190. PACE Academia College (Pty) Lt 
    191. Pelican Training (Pty) Ltd 
    192. Petcon Capacity Building Solut 
    193. PHUTHUMA TEL PTY LTD 
    194. PLATINUM PEAK CONSULTING (PTY) LTD 
    195. Polokwane Technology Institute (Pty) Ltd 
    196. Pretoria Technical College 
    197. Priha Projects Pty Ltd 
    198. Progressive School of Business 
    199. Prophesy Training College (Pty) Ltd 
    200. PROSERV SA (PTY) LTD 
    201. QUALITATIVE INNOVATIVE SOLUTIONS 
    202. QUARPHIX (PTY) LTD 
    203. Rand Training College 
    204. Rasinkhu Investment (Pty) Ltd 
    205. Resisa Logistics cc 
    206. Revival Technologies and Academy 
    207. RHULLYS INNOVATIVE SKILLS TRAI 
    208. Richfield Graduate Institute of Technology Pty Ltd 
    209. Rivoni Training N Communicatio 
    210. Rofane Consulting 
    211. Rostec Technical FET College (Pty) Ltd 
    212. Royal Express 
    213. SA College of Technology (PTY) 
    214. Sabile Human Resources Consult 
    215. SANDM IT TRAINING (PTY) LTD 
    216. Silulo Ulutho Technologies 
    217. Sivile Housing Association RSA 
    218. SM SAFETY AND TECHNICAL LEARNI 
    219. Sokwanya Trading (Pty) Ltd 
    220. South Africa Advanced Skills Institute(SAAI) 
    221. South African Business and Tec 
    222. Sparrow FET Enterprises (Pty) Ltd 
    223. Spears Business and Life Couch Consulting (Pty) Ltd 
    224. Spina Consultancy 
    225. SPLS Consultants (Pty) Ltd 
    226. Star Light Consulting 
    227. SUCCESS BUILDERS INTERNATIONAL CC 
    228. Success Christian Training Cen 
    229. Successors Training Institute 
    230. Supreme ICT Consultants 
    231. Synergy Transformation Solutio 
    232. Taal-Net Training Institute 
    233. Tau Ya Mariri Consulting 
    234. TBL Empowerment Hub 
    235. Tech-Com Solutions cc 
    236. Techtisa (pty) Ltd 
    237. Terry Computer Services cc 
    238. The Finishing College (Pty) Lt 
    239. THE SKILLS DEVELOPMENT CORPORA 
    240. Think Tank T2 (Pty) Ltd 
    241. Thubelihle Graduate Institute 
    242. Tinotel Communications 
    243. TIPP ACADEMY (PTY) LTD 
    244. Titan Trade Technologies 
    245. Tlatlana Trading (PTY) LTD 
    246. Tlou Foundation College 
    247. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    248. Triple Desire Trading & Projects 43 
    249. Tshiredo Training Academy 
    250. Tshwane College of Commerce an 
    251. Tsima Consulting Development S 
    252. TSP COLLEGE 
    253. Two Aces Learnerships 
    254. Ukwazi Academy and Corporate S 
    255. Urban Journey 
    256. Varsity Institute of Science & Technology (Pty)Ltd 
    257. Vastratech Pty) Ltd 
    258. Visionary Skill Academy 
    259. Vodacom (Pty) Ltd 
    260. VPK BUSINESS VENTURE C C 
    261. VSS College (Pty) LTD 
    262. VUTHLARI MARKETING CONSULTING 
    263. Wavelengths Technology Training Institute 
    264. Wellinkwise Pty Ltd 
    265. Westrand Youth Development 
    266. Whitestone College 
    267. WORK SKILLS RESOURCES CC 
    268. Working Solution International 
    269. Xylo Trading 12 (Pty) Ltd 
    270. YAB Business Solutions (Pty)Ltd 
    271. YITRO INNOVATIONS 
    272. Yonet Training Academy 
    273. Youth Media Movement 
    274. ZA WIT (PTY) LTD 
    275. Zikode Development Trust 
    276. ZJ Africa Learn 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.