SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe information systems departments in business organisations 
SAQA US ID UNIT STANDARD TITLE
14926  Describe information systems departments in business organisations 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide conceptual knowledge of the areas covered
  • for those working in, or entering the workplace in the area of Information Systems and Technology Management
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:
  • Describe the roles of IS departments in organisations
  • Describe the structures of IS departments in organisations
    The performance of all elements is to a standard that allows for further learning in this area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit is based on a person having prior knowledge and skills to:
  • Describe the management and use of computers in an organisation (IST001). 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the roles of IS departments in business organisations. 
    OUTCOME RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers). 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the roles typically found in an IS department. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    ASSESSMENT CRITERION 2 
    2. The description identifies the purpose of each role and outlines their tasks. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    ASSESSMENT CRITERION 3 
    3. The description compares the tasks of each role. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: IS Manager, Operations Mgmt, Systems support, Development Manager, Development Project Team ( Analyst, DBA, Programmers).
     

    SPECIFIC OUTCOME 2 
    Describe the structure of IS departments in business organisations. 
    OUTCOME RANGE 
    Business Strategy, IS Strategy, IT Strategy. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The description identifies the position of an IS department via an organisation chart. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     

    ASSESSMENT CRITERION 2 
    2. The description outlines the purpose of systems and operations areas within an IS department, and their interaction. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     

    ASSESSMENT CRITERION 3 
    3. The description explains the interactions of systems and operations. 
    ASSESSMENT CRITERION RANGE 
    Business Strategy, IS Strategy, IT Strategy.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards.
    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exists in isolation 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Sub-Sub-Field (Domain):
    Information Systems and Technology Management 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Core  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Elective  20185   Further Education and Training Certificate: Banking  Level 4  NQF Level 04  Reregistered  2023-06-30  BANKSETA 
    Elective  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49063   National Certificate: Geographical Information Sciences  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 4 The Future Training and Development Consultancy 
    2. A4 Consultancy Pty Ltd 
    3. Absa Learning & Development 
    4. Academy at Vaal Triangle (AVT 
    5. Academy of Training and Allied Services Pty Ltd 
    6. Academy of Training and Development 
    7. Accreditation & Training Services 
    8. Acorser Corporate & Business Consulting t/a Acorser Academy 
    9. Advanced Assessments and Train 
    10. Advanced Assessments and Training 
    11. Afedile M Learning Centre (Pty 
    12. Affirmations Training 
    13. Afric Training Centre and Security Studies PTY LTD 
    14. Africa Glory Empowerment Services 
    15. Afrika Tikkun 
    16. All Nation Group Five Trading and Projects 
    17. Amadi Institute of Management And Technology (Pty) Ltd 
    18. Amilak Training Center 
    19. Angie Technologies 
    20. Answer The Call Skills ands En 
    21. APEXEA 
    22. ATTI (Advanced Technonogy Training Institute) 
    23. ATTI IT SOLUTIONS (Bloemfontei 
    24. ATTI Kimberley 
    25. ATTI Nelspruit Pty Ltd 
    26. Atvance Academy Pty Ltd 
    27. Atvance Institute (Pty) Ltd 
    28. Atvance Learning PTY LTD 
    29. Aurora IT & Security Solutions 
    30. Awona Technologies cc 
    31. AWRISE 
    32. Azania Academy 
    33. Azania Currency and Equity Markets 
    34. Bacom Computers 
    35. Balefile Trading and Services 
    36. Basadipele Skills Development and Training 
    37. Bavelile Consultants and Training Pty Ltd 
    38. BDCE (Pty) Ltd 
    39. Bells Technical College 
    40. Bidvest Bank 
    41. Blue Ora Pty Ltd 
    42. Boland College 
    43. Bonang Training & Development 
    44. Bonitas Unversity College 
    45. Bophelo Tota ICT Driving Academy (Pty) Ltd 
    46. Brainwave Projects 1430 cc 
    47. Bristol Training College 
    48. BYTES PEOPLE SOLUTIONS (PTY) LTD 
    49. Campion Business School 
    50. Cape Innovation Technology Initiative 
    51. Capenexis Data Solutions 
    52. Careers IT 
    53. Chartall Business College 
    54. City College 
    55. Civilkox Trading Enterprise (Pty) Ltd 
    56. Claas Illustration 
    57. Clean Heat Academy 
    58. Colleen Osorio Skills Development Consultancy cc 
    59. College Africa Group (Pty) Ltd 
    60. COLUMBUS TECHNOLOGIES PTY LTD 
    61. Comfortable Tech 
    62. Common Vision Young Specialist Trading cc 
    63. Compass Academy of Learning 
    64. Competence computer and business management 
    65. Compus training institution 
    66. Compuscan Academy 
    67. Cornerstone Performance Solutions (Pty) Ltd 
    68. Creatividad Consulting CC 
    69. CSL Accountants 
    70. CTU Training Solutions 
    71. CYBAX SYSTEMS 
    72. CYBER-CITY IT SOLUTIONS 
    73. DAB Health Care Centre 
    74. DC Dali Debt Counsellors 
    75. DC Dynamic College of Commerce 
    76. Dee's Training (Pty) Ltd 
    77. Delight Computer Training 
    78. Delmas Development Centre 
    79. Dibana Business Consultants 
    80. Dicla Training and Projects (p 
    81. Digital Media Arts College 
    82. Digital Paper (Pty) Ltd 
    83. DOGOODCIRCLE 
    84. DVG Media Training 
    85. DYNAMIC DNA (PTY) LTD 
    86. Dynamic Dyvention Trading and 
    87. EAST LONDON MANAGEMENT INSTITUTE 
    88. ED-U Options Academy 
    89. Edging Forward Training and Co 
    90. EDUTEL SKILLS DEVELOPMENT PTY LTD 
    91. EHLANZENI TVET COLLEGE 
    92. Ekasi IT Solutions Centre 
    93. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    94. Elchees Software Solutions 
    95. Embroser Solutions Pty Ltd 
    96. Epitome Villa (Pty)Ltd 
    97. Eshybrand Pty Ltd 
    98. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    99. Falcon Business Institute (Pty) Ltd 
    100. Felix Risk Training Consultants 
    101. Finweb Business Consultancy 
    102. Forek Institute of Technology (Pty) Ltd 
    103. Foster-Melliar (Pty) Ltd 
    104. Four Stars Communication 
    105. Fourways Private College 
    106. Fullimput108 (Pty) Ltd 
    107. Future Africa Consulting t/a Future Africa Consulting & Training 
    108. Futurekids SA (Fochville) 
    109. Gabasega Consulting and Training Centre 
    110. Gauteng College of Engineering 
    111. GCABS 
    112. Genii Institute PTY LTD 
    113. Gijima Holdings (Pty) Ltd 
    114. Global Institute for Capacity 
    115. Godisang Development 
    116. Gold Class Group 
    117. Golden Step Campus (Pty) Ltd. 
    118. Greenview Training and Development Skills Centre 
    119. Growth Management Consulting cc 
    120. Guest Resource Services 
    121. Gurandbuilt Management Development 
    122. Harambe Trading Enterprise Pty Ltd 
    123. HCLS HUMAN CAPITAL LEARNING SOLUTIONS 
    124. Heartlines College 
    125. HILLCROSS BUSINESS SCHOOL (PTY 
    126. Hlanganani ICT (Pty) Ltd 
    127. Home of Compassion/Grace Ministries 
    128. HUAWEI Technologies Africa (PTY) LTD 
    129. Icebolethu Academy 
    130. iCollege College 
    131. Ikusasa Technology Solutions 
    132. Ikusasalethu Youth Development 
    133. iLearn Corporate Services PTY LTD 
    134. ILUBALETHU PROJECTS 
    135. Impact Sourcing Academy - NPO 
    136. Information Technology Resource Centre 
    137. Ingomsotech Solutions and Trai 
    138. Initium 
    139. INKWENKWEZI PRIVATE COLLEGE - SKILLS DEVELOPMENT cc 
    140. INSIGHTTECH COMMUNICATIONS Pty 
    141. Institutional Higher Education 
    142. intelliscient Technologies (Pty) Ltd 
    143. Isivande Projects 
    144. ISOLVE BUSINESS SOLUTIONS PTY LTD 
    145. iStudent Academy 
    146. IT Academy 
    147. IT Labs Consulting 
    148. IT-HI-Q Training (PTY) Ltd 
    149. Ithemba IT Solution 
    150. ITI 
    151. J and N Ikwekwezi Yokusa Development Training 
    152. J and R Accountants (PTY) LTD 
    153. Jeppe College of Commerce and 
    154. Johannesburg Institute of Engi 
    155. Jonda Learning Academy 
    156. K Boneng Consulting Services P 
    157. Keep The Dream 285 
    158. Kgolo Institute 
    159. Khavhatondiwe Academy 
    160. KHULISANE ACADEMY 
    161. King Sabata Dalindyebo TVET College 
    162. Kingswood Academy 
    163. KMT Training and Business Solutions 
    164. KT Mobile Services 
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    166. KVR Training and Business Solutions 
    167. Lamus Training Academy 
    168. Learnfast Training Solutions ( 
    169. LEPHAILA PRINTERS 
    170. Lephalale Business & Technical 
    171. Leseding Computer Systems 
    172. LETAGO DEVELOPMENT CONSULTING 
    173. LIMPOPO COMPUTER COLLEGE BK 
    174. Limptech Computer Training 
    175. LINKINGNOTES 
    176. Loomee Group 
    177. LUPHINDI BUSINESS SOLUTIONS 
    178. Mabele NKL Holdings Investments 
    179. Mackeys Computing (Pty) Ltd 
    180. Makhophila Training 
    181. Malope IT Solutions 
    182. Mamelodi Digital Centre cc 
    183. MANAGED OUTSOURCED TECHNOLOGY SOLUTIONS PTY LTD 
    184. Mapubo Consulting 
    185. Mash Computer Training 
    186. Matiwane Computer Networks (Pty) Ltd 
    187. Mavone Investments (PTY) Ltd 
    188. MBOWA COLLEGE PTY LTD 
    189. Mecer Inter-ED 
    190. Mentec Group PTY LTD 
    191. MENTORNET (PTY) LTD 
    192. Metanoia Ratings PTY LTD 
    193. Mmamohule General Traders 
    194. Mmanape Private Technical Coll 
    195. MMELA VILLAGE TECHNOLOGIES (PT 
    196. MND Training and Projects 
    197. Mogapi Education Group 
    198. MOKALENG IT 
    199. MORTERBOARD TRAINING SOLUTIONS 
    200. Mothusi Management Consultants 
    201. Moving Ahead Development Agenc 
    202. Mpande Technologies cc 
    203. MSC Business College 
    204. Mufuka Business and Technical 
    205. Multi Tech College 
    206. Nape Angwato Trading 
    207. Nashua (Pty)Ltd 
    208. NBC Technologies 
    209. NCC - Vereeniging 
    210. Nchebeko Skills Consultancy (PTY) LTD 
    211. NCM Computer and Business Academy 
    212. Nedbank Ltd 
    213. Nemja Security and Projects Pty Ltd 
    214. Netcampus (Pty) Ltd. 
    215. New Trend Computers cc 
    216. NEWDAY UNITED NPC 
    217. NEWLEIGH BUSINESS COLLEGE 
    218. Nkangala Skills Centre 
    219. Nolwazi Stem Education for The 
    220. Ntandokazi Holdings Pty Ltd 
    221. Nyankwavi Inverstment 
    222. Nyathela Business College 
    223. Octopus Training Solutions 
    224. Ocule IT 
    225. Olrich Home of Technology 
    226. OMNIVISION INSTITUTE 
    227. On the Ball College Pty ltd 
    228. OPELONG BUSINESS INSTITUTE (PT 
    229. Overcomers Training College (P 
    230. PACE Academia College (Pty) Lt 
    231. PC Educational Holdings Pty Ltd 
    232. Pelican Training (Pty) Ltd 
    233. Petcon Capacity Building Solut 
    234. Petra institute of Development (PTY) Ltd 
    235. Phumelela Consulting Pty Ltd 
    236. PHUTHUMA TEL PTY LTD 
    237. Piquant Trading 
    238. PLATINUM PEAK CONSULTING (PTY) LTD 
    239. Polokwane Technology Institute (Pty) Ltd 
    240. Pretoria Technical College 
    241. Priha Projects Pty Ltd 
    242. Progressive School of Business 
    243. Prophesy Training College (Pty) Ltd 
    244. PROSERV SA (PTY) LTD 
    245. PTS College 
    246. QUALITATIVE INNOVATIVE SOLUTIONS 
    247. QUARPHIX (PTY) LTD 
    248. Rand International Management and Training Consultants 
    249. Rand Training College 
    250. Rasinkhu Investment (Pty) Ltd 
    251. Resisa Logistics cc 
    252. Resonance Institute of Learning 
    253. Revival Technologies and Academy 
    254. RHULLYS INNOVATIVE SKILLS TRAI 
    255. Richfield Graduate Institute of Technology Pty Ltd 
    256. Rivoni Training N Communicatio 
    257. Rofane Consulting 
    258. Rostec Technical FET College (Pty) Ltd 
    259. SA College of Technology (PTY) 
    260. Sabile Human Resources Consult 
    261. SANDM IT TRAINING (PTY) LTD 
    262. Sead Training and Learning Solutions (Pty) Ltd 
    263. Silulo Ulutho Technologies 
    264. Sivile Housing Association RSA 
    265. SM SAFETY AND TECHNICAL LEARNI 
    266. Sokwanya Trading (Pty) Ltd 
    267. South Africa Advanced Skills Institute(SAAI) 
    268. South African Business and Tec 
    269. Southern Africa Youth Project 
    270. Sparrow FET Enterprises (Pty) Ltd 
    271. Spears Business and Life Couch Consulting (Pty) Ltd 
    272. Spina Consultancy 
    273. SPLS Consultants (Pty) Ltd 
    274. STAFFING DIRECT CC 
    275. Standard Bank Personal and Business Banking 
    276. Star Light Consulting 
    277. SUCCESS BUILDERS INTERNATIONAL CC 
    278. Success Christian Training Cen 
    279. Successors Training Institute 
    280. Supreme ICT Consultants 
    281. Synergy Transformation Solutio 
    282. T Monarchy Group 
    283. Taal-Net Training Institute 
    284. Tau Ya Mariri Consulting 
    285. TBL Empowerment Hub 
    286. Tech-Com Solutions cc 
    287. Techtisa (pty) Ltd 
    288. Terry Computer Services cc 
    289. Thasullulo F.E.T College (Pty) Ltd 
    290. The Facilitation Workshop 
    291. The Finishing College (Pty) Lt 
    292. The Institute of People Development 
    293. THE SKILLS DEVELOPMENT CORPORA 
    294. Think Tank T2 (Pty) Ltd 
    295. Thubelihle Graduate Institute 
    296. Tinotel Communications 
    297. TIPP ACADEMY (PTY) LTD 
    298. Titan Trade Technologies 
    299. Tlatlana Trading (PTY) LTD 
    300. Tlou Foundation College 
    301. TMG Quality Services 
    302. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    303. Triple Desire Trading & Projects 43 
    304. Tseleka Trading Enterprise (Pty) Ltd 
    305. Tshiredo Training Academy 
    306. Tshwane College of Commerce an 
    307. Tsima Consulting Development S 
    308. TSP COLLEGE 
    309. Two Aces Learnerships 
    310. UCS Education and Training Services (Pty) Ltd 
    311. Ukwazi Academy and Corporate S 
    312. Umbuso Training Services (Pty) Ltd. 
    313. Urban Journey 
    314. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    315. Varsity Institute of Science & Technology (Pty)Ltd 
    316. Vastratech Pty) Ltd 
    317. Visionary Skill Academy 
    318. Vodacom (Pty) Ltd 
    319. VSS College (Pty) LTD 
    320. VUTHLARI MARKETING CONSULTING 
    321. Wavelengths Technology Training Institute 
    322. Wellinkwise Pty Ltd 
    323. Welltec Academy (Pty) LTD 
    324. Westrand Youth Development 
    325. Whitestone College 
    326. WORK SKILLS RESOURCES CC 
    327. Working Solution International 
    328. Xylo Trading 12 (Pty) Ltd 
    329. YAB Business Solutions (Pty)Ltd 
    330. YITRO INNOVATIONS 
    331. Yonet Training Academy 
    332. Youth Media Movement 
    333. ZA WIT (PTY) LTD 
    334. Zikode Development Trust 
    335. ZJ Africa Learn 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.