SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply problem solving strategies 
SAQA US ID UNIT STANDARD TITLE
14927  Apply problem solving strategies 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to provide fundamental knowledge of the areas covered
  • for those working in, or entering the workplace in the area of Business and Organisational Communication
  • as additional knowledge for those wanting to understand the areas covered

    People credited with this unit standard are able to:
  • Define and analyse the problem
  • Evaluate solutions
  • Implement the solution
    The performance of all elements is to a standard that allows for further learning in this area. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit is based on a person having prior knowledge and skills to:
  • Demonstrate an understanding of fundamental mathematics (at least at NQF Level 3)
  • Demonstrate competence to communicate in English (at least at NQF Level 3) 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define and analyse the problem. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The definition ensures that the problem is examined and identified in terms of problem type, problem parameters, and possible causes 

    ASSESSMENT CRITERION 2 
    2. The definition ensures that facts are collected to meet the problem requirements 

    ASSESSMENT CRITERION 3 
    3. The analysis ensures that problem components are identified to determine possible courses of action 

    ASSESSMENT CRITERION 4 
    4. The analysis ensures that the problem is analysed for cross-cultural implications 

    SPECIFIC OUTCOME 2 
    Evaluate solutions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The evaluation identifies possible solutions to the problem by using a range of problem solving techniques 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to: Brainstorming; Mapping; Computer Modelling; Observation; Questionnaires; Experiments.
     

    ASSESSMENT CRITERION 2 
    2. The evaluation establishes criteria for evaluating solutions to match the type of problem 
    ASSESSMENT CRITERION RANGE 
    Duration; Causes; Effects
     

    ASSESSMENT CRITERION 3 
    3. Possible solutions are evaluated against established criteria 

    ASSESSMENT CRITERION 4 
    4. The evaluation ensures that solutions are selected to meet established criteria and problem requirements 
    ASSESSMENT CRITERION RANGE 
    Time; Budget; Resources; Legislative requirements
     

    SPECIFIC OUTCOME 3 
    Implement the solution. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. The implementation ensures that solutions are trialed and/ or monitored for effectiveness of problem solution 
    ASSESSMENT CRITERION RANGE 
    Duration; Implications; Effects
     

    ASSESSMENT CRITERION 2 
    2. The implementation ensures that solutions are reviewed and modified, and practices are standardised where required 
    ASSESSMENT CRITERION RANGE 
    Practices; Systems; Procedures; Records
     

    ASSESSMENT CRITERION 3 
    3. The implementation ensures that stakeholders are consulted during implementation 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programs of education and training assessed against unit standards

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
    4. Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (eg. In a commercial or government organisation). 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of an organisation 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage him/her self and his/her activities responsibly and effectively 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise, and critically evaluate information 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Sub-Sub-Field: (Domain):Business and Organisational Communication 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2018-06-30  TETA 
    Core  49627   Further Education and Training Certificate: e Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Core  78965   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Core  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Core  66370   Further Education and Training Certificate: Roof Truss Technology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Core  66789   National Certificate: Environmental Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Fundamental  24294   Further Education and Training Certificate: Information Technology: Systems Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2010-01-23  Was MICTS until Last Date for Achievement 
    Fundamental  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2010-01-23  Was MICTS until Last Date for Achievement 
    Elective  49129   Further Education and Training Certificate (FETC): Management and Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  58801   Further Education and Training Certificate: Environmental Noise Practice  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  LG SETA 
    Elective  60652   Professional Qualification: Management and Administration  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  61489   National Certificate: Transport Operations  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training And Consulting 
    2. Aba Sebenzi 
    3. Academy at Vaal Triangle (AVT 
    4. Akadon Trading (Pty) Ltd 
    5. All Access Holdings 
    6. Amusa Consulting 
    7. Arden School of Management 
    8. Asiphokuhle Training And Research Institute 
    9. Atvance Institute (Pty) Ltd 
    10. B-Safe Africa Health 
    11. Bantubanye Skills 
    12. Baralong Safety Consultant (Pty) Ltd 
    13. Bo Support Services Cc 
    14. Boikgantsho Consulting & Events 
    15. Business Intelligence And Governance 
    16. CAMAS SOUTH AFRICA 
    17. Cape Peninsula University of Technology 
    18. Capricon Training Consultants cc 
    19. Career Builders Academy Pty Ltd 
    20. Change Strategies Consulting Services Cc 
    21. Chippa Training Academy (Pty) Ltd 
    22. Christian Campus Bible College 
    23. Clean Heat Academy (Pty) Ltd 
    24. College Africa Group (Pty) Ltd 
    25. Commitech Consulting 
    26. Connex Marketing Cc 
    27. Cradle Stars Trading Enterprise 
    28. Cymbol Consulting(Pty) Ltd. 
    29. D and D Lwazi Renaissance Research and Development Institute 
    30. Danearl (Pty) Ltd 
    31. Ddb Zazele Consulting 
    32. Dikalakala Training And Skills Development 
    33. Diversity technology Training Institute 
    34. E Mali Outsourcing Cc 
    35. Ehsq System Matter 
    36. Ekasi IT Solutions Centre 
    37. Elangeni Consulting 
    38. Elangeni Consulting (PTY) LTD 
    39. Elchees Software Solutions 
    40. Elective Training Institute Enterprise Cc 
    41. Emvelo Quality And Environmental Consultant (Pty) Ltd 
    42. Enviro Mobi Pty Ltd 
    43. ENVOY PLANET CONSULTING AND PROJECTS (PTY) LTD 
    44. Eshybrand Pty Ltd 
    45. Forestcom 
    46. Foster-Melliar (Pty) Ltd 
    47. Fourways Private College 
    48. Fundani School of Thought (pty) Ltd 
    49. Giamanje Tvet College 
    50. Giant Alive Group 
    51. Global Institute for Capacity 
    52. Gordtech Industries 
    53. Green Gain Consulting (Pty)Ltd 
    54. Green Skills Academy 
    55. Groen Mintirho (Pty)Ltd 
    56. Growing Cherries Consulting Services 
    57. Growth Management Consulting 
    58. Hamonate Consulting 
    59. HILLCROSS BUSINESS SCHOOL (PTY 
    60. Hlanganani ICT (Pty) Ltd 
    61. Hlolo Entle Training and Projects (Pty) Ltd 
    62. Icando 
    63. Ikusasa Lethu Projects and Training (Pty) Ltd 
    64. Ikusasalethu Youth Development Project NPC 
    65. Iliso Investment holdings (Pty) Ltd 
    66. Inafrica General Trading Pty Ltd 
    67. Injomane Trading 12 
    68. Inkazimulo Trading 
    69. Inkwazi Learning Network 
    70. Innercity Training Institute (Pty) Ltd 
    71. Isibuko Group Pty Ltd 
    72. Izwelethu Black Diamond 
    73. Jobafrik Consulting 
    74. Josmap Training Institute 
    75. K Boneng Consulting Services P 
    76. Kagisho Business Concepts (Pty) Ltd 
    77. KALIDEEN MANAGEMENT SERVICES 
    78. Kellery Projects 
    79. Kelsey Events And Business Consulting 
    80. Kenlet Educational Projects 
    81. Kenmab Training Centre 
    82. Kephama Training Solutions 
    83. kholwa management and training consultancy (pty) Ltd 
    84. KHOSITHI TRAINING 
    85. Khula Nonke Training & Development 
    86. Kn Business Solutions 
    87. Kuyakhula Development Initiatives 
    88. Leronsa Trading Enterprise 
    89. Letlhokoa Management Services Cc 
    90. Lewerb Holdings (Pty) Ltd 
    91. Londimvelo Consultants 
    92. Loomee Group 
    93. Lorrainee Trading Enterprise 
    94. Mabuya Amahle Trading 
    95. Makaota Training Consultants 
    96. Makhuba Development Projects CC 
    97. Malope It Solutions (Pty) Ltd 
    98. Mamuhle Academy 
    99. Mangalani Business Enterprises 
    100. Marcado Human Resources Strategies 
    101. Masizakhe Leanerships cc 
    102. MASM Trading Enterprise (Pty) Ltd 
    103. MASS COMUTER TRAINING AND PRINTERS 
    104. Maxlen Holdings 
    105. Mementos Training Pty Ltd 
    106. Miczo'S Enterprise 
    107. Mintirho Development Services 
    108. Mml Consulting Cc. 
    109. Mogapi Education Group (Pty) Ltd 
    110. Mohlaje Solutions (Pty) Ltd 
    111. Mondli Mthemba Consulting Services 
    112. Motshegwa Construction And Accounting Services (Pty) Ltd 
    113. Moving Ahead Development Agenc 
    114. Mpeza Training And Development Specialist 
    115. MTHENGENYA & ASSOCIATES 
    116. Muhangwene Development Enterprise 
    117. MWG Logistical Services 
    118. Ncc Environmental Services 
    119. Nedtex73 
    120. Nkarise Training and Consulting Services 
    121. Nkqubela Community Developers 
    122. Nonunu Projects 
    123. Ns Global Academy 
    124. Nyankwavi Investment Cc. 
    125. P and R Development and Training (Pty) Ltd 
    126. Peluma Environmental And Training Services 
    127. Petra Institute of Development 
    128. Peuneo Training (Pty) Ltd 
    129. Pfim Trading (Pty) Ltd 
    130. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    131. Phatsimo Technologies 
    132. Pioneer Business Consulting 
    133. Polokwane Technology Institute (Pty) Ltd 
    134. Poshido Training 
    135. Power Rush Trading 170 Cc. 
    136. Progressive School Of Business And Engineering (Pty) 
    137. QUALITATIVE INNOVATIVE SOLUTIONS 
    138. QUARPHIX (PTY) LTD 
    139. R&M Enterprises Pty Ltd 
    140. Rasinkhu Investments 
    141. Reflections Development Institute 
    142. Reminiscent Business Consulting Pty (Ltd) 
    143. Richfield Graduate Institute of Technology Pty Ltd 
    144. Rostec Technical FET College (Pty) Ltd 
    145. Sabile Human Resources Consult 
    146. Sanctus Holdings Pty Ltd 
    147. Sanzah Academy 
    148. Sbongukhanyo Pty Ltd 
    149. Sebenzisanane Human Capital 
    150. Sheq International Group 
    151. Shirs Vision Compleadev (Pty) Ltd 
    152. Silulo Ulutho Technologies 
    153. Skills Fly Consulting Group Pty Ltd 
    154. Smartmatta (Pty) Ltd 
    155. Sonani Skills 
    156. South African Institute of Learning (SAIL) 
    157. Spectrium 
    158. Spina Consultancy 
    159. Statistical Quality Management Institute For Training And Consultancy 
    160. Swaranang Management Consulting Cc 
    161. Talent Emporium Academy (PTY) Ltd 
    162. Tasc Business Consulting And Training 
    163. Techtisa (pty) Ltd 
    164. Thando Consulting Services 
    165. The Green Affairs Consulting 
    166. Thinking Mind Trading 
    167. Thobologo Training And Education Group 
    168. Thodi Technical Training Centre 
    169. Thubelihle Graduate Institute 
    170. Thusanang Skills & Training 
    171. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    172. Titan Trade Technologies 
    173. Tks Skills Development And Training 
    174. Tld Consulting 
    175. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    176. Transafric Consulting Pty Ltd 
    177. Triplo 4 Sustainable Solutions (Pty) Ltd 
    178. Try Easy Electrical Solutions Pty Ltd 
    179. TSK Projects(PTY)LTD 
    180. Ukhamba Quality Skills 
    181. University Of Intellectual Excellence (Pty)Ltd 
    182. Vantage Training 
    183. Varsity Institute of Science & Technology (Pty)Ltd 
    184. Vhutshilo Health And Training Organisation 
    185. Vicmat Consultants 
    186. VSS College (Pty) LTD 
    187. Wellinkwise Pty Ltd 
    188. Whitestone College 
    189. Wildlife and Enviroment Society of South Africa 
    190. Wongintuthuko Projects 
    191. World Pace Development And Training Institute 
    192. Xl At Consulting Cc 
    193. Ya Hina Management Consulting And Projects 
    194. Yamangcuse Consulting 
    195. Yonga Umhlaba Waste And Environmental Management Services (Pty) 
    196. ZA WIT (PTY) LTD 
    197. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.