SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Design, review and adapt facility management procedures and processes to deliver objectives 
SAQA US ID UNIT STANDARD TITLE
15076  Design, review and adapt facility management procedures and processes to deliver objectives 
ORIGINATOR
SGB Real Estate 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard forms part of the qualification, National Certificate in Real Estate, registered at Level 6 on the National Qualifications Framework. Learners working towards this standard will be learning towards the full qualification, or will be working within a Property Environment, specialising in Property Management where the acquisition of competence against this standard will add value to their understanding of the sector and functioning in the workplace. This standard will also add value to learners who are starting or working in their own Property and / or Real Estate business.

The purpose of this standard is to provide learners with the opportunity to develop the understanding and skills to design, develop and adapt strategies for facilities management according to objectives and performance standards.

The qualifying learner is capable of:
  • Designing and developing facility management structures to achieve objectives and optimise operations.
  • Determining facility management operational systems and methodologies
  • Developing operational performance measurements and standards.
  • Presenting strategic plans to all stakeholders. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competence in the standards towards a National Certificate in Real Estate Practice, specializing in Property Management at NQF Level 5 or equivalent. They must also be able to apply mathematical, financial and accounting practices to the equivalent of NQF Level 6. 

    UNIT STANDARD RANGE 
  • Strategic plans including productivity, performance targets, performance improvement, and hazard identification. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Design and develop facility management structures to achieve objectives and optimise operations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Principles of organisational designs are applied to ensure that the form and structure of the organisation are congruent with its purpose, direction and strategy. 

    ASSESSMENT CRITERION 2 
    2. The values and culture of the organisation are reflected in the design decisions. 

    ASSESSMENT CRITERION 3 
    3. The organisations strengths and weaknesses are taken into account during the development of the facility management structure. 

    ASSESSMENT CRITERION 4 
    4. Facility management design decisions on structure allow for and maximise opportunities for communication, teamwork, innovation and flexibility of operations. 

    SPECIFIC OUTCOME 2 
    Determine facility management operational systems and methodologies. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The systems and methodologies are specific, measurable, achievable, aligned and relevant to key issues identified. 

    ASSESSMENT CRITERION 2 
    2. Existing and new technology is applied in developing the system and methodology. 

    ASSESSMENT CRITERION 3 
    3. The development of systems and methodologies draws upon the personal skills within the organisation. 

    ASSESSMENT CRITERION 4 
    5. Operational systems and methodologies optimise the use of available material, property, capital and people. 

    ASSESSMENT CRITERION 5 
    4. Operational systems and methodologies are maintained and updated. 

    ASSESSMENT CRITERION 6 
    6. Operational systems and methodologies are completed within the agreed timeframes. 

    SPECIFIC OUTCOME 3 
    Develop operational performance measurements and standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Activity plans identify performance indicators, targets and dates for achievement by designated groups or individuals. 

    ASSESSMENT CRITERION 2 
    2. The activity plans are set out in a clear and logical way and covers all elements of the overall strategic objective. 

    ASSESSMENT CRITERION 3 
    3. The terminology and tone of the document is appropriate for the target audience. 

    ASSESSMENT CRITERION 4 
    4. Baseline information on inputs and outputs enables performance improvement to be quantified and assessed. 

    ASSESSMENT CRITERION 5 
    5. Systems for monitoring and recording performance are in place. 

    SPECIFIC OUTCOME 4 
    Present strategic plans to all stakeholders. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Communication channels are established and processes are initiated to clarify requirements and to identify participant needs and requirements. 

    ASSESSMENT CRITERION 2 
    2. Communication strategy options are selected to optimise communications with target audience to enhance retention and acceptance. 

    ASSESSMENT CRITERION 3 
    3. Presentations are clear, concise and maintain stakeholder interest and contributes towards mutual trust and co-operation. 

    ASSESSMENT CRITERION 4 
    4. Queries from stakeholders are addressed clearly and concisely. 

    ASSESSMENT CRITERION 5 
    5. Opportunities to address plans are created for stakeholders. 

    ASSESSMENT CRITERION 6 
    6. Opportunities are provided to promote the benefits of the strategy to all stakeholders. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers will be accredited against this unit standard and assessors registered by the relevant Education Quality Assurance Body (ETQA). 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • A broad understanding of organisations mission and vision statements.
  • A comprehensive understanding of methods and techniques for strategic planning.
  • An all rounded understanding of methods, techniques and principles for making presentations. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems in which responses display responsible decisions using critical and creative thinking. 

  • UNIT STANDARD CCFO WORKING 
  • Work effectively with others as a member of the team when designing, reviewing and adapting strategies. 

  • UNIT STANDARD CCFO ORGANISING 
  • Organise oneself and one`s activities responsibly and effectively to enhance acceptance. 

  • UNIT STANDARD CCFO COLLECTING 
  • Collect, evaluate, organise and critically evaluate information to allow for comprehensive planning. 

  • UNIT STANDARD CCFO COMMUNICATING 
  • Communicate effectively using visual, written and oral skills to enhance presentation and acceptance. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  24453   National Certificate: Real Estate  Level 6  Level TBA: Pre-2009 was L6  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.