SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Define overall public sector culture and values and apply to own work context 
SAQA US ID UNIT STANDARD TITLE
242903  Define overall public sector culture and values and apply to own work context 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for public sector officials involved with the service delivery activities in order to render services to the communities, stakeholders and other related role players that interact with the public sector.

The qualifying learner is capable of:
  • Identifying what is meant by the concept of 'organisational culture' and identifying the typical culture of the public sector environment.
  • Identifying what is meant by the concept of 'work values' and highlight what the public sector mission and values are related thereto.
  • Identifying how individuals contribute to the value chain of an organisation with specific reference to the public sector environment.
  • Integrating overall public sector culture and values into own team and work context. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be competent in:
  • Communication NQF Level 3.
  • Mathematical Literacy NQF Level 3.
  • Computer Literacy NQF Level 3. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify what is meant by the concept of 'organisational culture' and identify the typical culture of the public sector environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The history and theories relating to 'organisational culture' are examined and understood. 

    ASSESSMENT CRITERION 2 
    Typical components of culture generically and of organisations particularly are examined and related critically to public sector organisations. 

    ASSESSMENT CRITERION 3 
    Cultural elements of public sector organisations are examined and explained with examples. 

    ASSESSMENT CRITERION 4 
    The value of establishing a public service ethos of commitment to critical service values is explained and understood. 

    ASSESSMENT CRITERION 5 
    The risk, and threats of failing to establish a service culture in the public sector is understood and explained with examples. 

    SPECIFIC OUTCOME 2 
    Identify what is meant by the concept of 'work values' and highlight what the public sector mission and values are related thereto. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of 'work-values' is analysed generically in the context of work and specifically in the context of work in the public service. 
    ASSESSMENT CRITERION RANGE 
    'Work-values' include, but are not limited to, personal values, employers' values, end-users values, and categories and hierarchies of values.
     

    ASSESSMENT CRITERION 2 
    The basis of values in ethical systems and the purpose and value of codes of conduct is examined and explained. 

    ASSESSMENT CRITERION 3 
    The management concepts of 'mission', and 'values' are described and understood in planning and implementing organisation objectives. 

    ASSESSMENT CRITERION 4 
    'Work values' are related to the mission and values of the public service and areas of congruence and conflict understood and explained. 

    SPECIFIC OUTCOME 3 
    Identify how individuals contribute to the value chain of an organisation with specific reference to the public sector environment. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of a value chain is explained in generic and public sector contexts. 
    ASSESSMENT CRITERION RANGE 
    Value chains include, but are not limited to, processed that produce performance, service, and quality.
     

    ASSESSMENT CRITERION 2 
    Roles within a value chain are examined generally and in the context of the individuals own position within value chains. 

    ASSESSMENT CRITERION 3 
    The individual's role in the value chain of the public service department is analysed and explained. 

    ASSESSMENT CRITERION 4 
    The individual's role in the value chain own public service workplace is analysed and explained. 

    ASSESSMENT CRITERION 5 
    The effect on public service value chains of improved or decreased personal performance is examined and discussed. 

    SPECIFIC OUTCOME 4 
    Integrate overall public sector culture and values into own team and work context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The components of public sector culture are identified and understood. 

    ASSESSMENT CRITERION 2 
    The components of public sector values are identified and understood. 

    ASSESSMENT CRITERION 3 
    The components, knowledge areas and skills of own team and/or work context are identified and understood. 

    ASSESSMENT CRITERION 4 
    The concept 'integration' is discussed generically and applied to the integration of public sector culture and values into own team and work context. 

    ASSESSMENT CRITERION 5 
    The benefits and value of integration and the hazards of disintegration are explained with examples. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Public sector policies and procedures.
  • The concept of values and culture.
  • Public sector mission, vision and values.
  • Team/unit mission, vision and values.
  • The principles of integrating public sector values and mission into own work objectives and values. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to integrate public sector culture and values into own work values. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to participate in enhancing the overall values and culture of the organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly in order to effectively integrate overall public sector values and mission into own work context. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate how values inform the overall culture of an organisation and own work context. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to engage with others in ensuring that public sector values are maintained. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others, to find out more about overall public sector values, mission and culture via intranet. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem solving contexts relating to the public sector value system and culture do not exist in isolation and that a variety of internal and external factors can the affect them. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities by ensuring that own work values reflect the overall values, mission and objectives of the public sector. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57824   Further Education and Training Certificate: Public Administration  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Acorser Corporate and Business Consulting Cc 
    2. African Alabaster 
    3. All Sorts 108 Skills Development PTY (Ltd) 
    4. Amandla Obunye Training Academy 
    5. Arishi ISD (PTY) Ltd 
    6. Aubrey Nyiko Business Enterprises 
    7. Baswabile Communications & Production 
    8. Bohlokoa Business Consultancy 
    9. Bono Skills Development (PTY) Ltd 
    10. Cale Developments 
    11. Centre for Africa Capacity Building and Development (Pty) Ltd 
    12. Chartered Institute of Management (Pty) Ltd 
    13. Citiview Trading and Projects 
    14. College of Cape Town TVET 
    15. Dee's Training ( PTY) Ltd 
    16. Destiny Management Consultants (Pty) Ltd 
    17. DotCentre Business Consulting 
    18. Dzindalo Consulting (Pty) Ltd 
    19. E-Login Business Institute (Pty) Ltd 
    20. Edutel Public Service Company 
    21. Equity Training and Consulting 
    22. Excellent Minds Institute (Pty) Ltd 
    23. Fachs Business Consulting and Training 
    24. Fort Hare Trading Solutions (Pty) Ltd 
    25. Free State Training and Development Institute 
    26. Genvio (Pty) Ltd 
    27. Gleyding Management Institute (Pty) Ltd 
    28. Glicam Trading Enterprise 
    29. Global Steel Merchants (Pty) Ltd 
    30. Harvestine Investments (Pty) Ltd 
    31. Harvitex cc 
    32. Higherway Institute of Learning (Pty) Ltd 
    33. Immaculate Training and Consulting 
    34. Institute of Busines Management of Southern Africa 
    35. Integrated Corporate Skills Solution 
    36. Josmap Training Institute 
    37. Kgaka Kgolo Institute 
    38. Khongoloti Training Academy 
    39. Khuphula Training Solutions and Trading (Pty) Ltd 
    40. Le - Mark Training and Development Pty (Ltd) 
    41. Lead Afrika Consulting (Pty) Ltd 
    42. Leronsa Trading Enterprise 
    43. Lusa Social Enterprenueship Institute (PTY)LTD 
    44. Majuba Technical Vocational Education and Training 
    45. Matash Holdings (Pty) Ltd 
    46. Matontech Trading Enterprise 
    47. Maximum Development Institute 
    48. Mgwezane Training and Management cc 
    49. MMPS Holdings 
    50. Mokoai Business Solutions (Pty) Ltd 
    51. Molly Malete Productions CC 
    52. Mowils Consultants 
    53. Mpumalanga School of Government - MPSG 
    54. Nare Training and Development 
    55. National Skills and Technical 
    56. Nghunyule Investments 
    57. NokushoM Consultancy and Trading 
    58. Orchards Graduate School (Pty) Ltd 
    59. Peuneo (Pty) Ltd 
    60. Phoka Tshela Projects 
    61. Pholo Human Capital (Pty) Ltd 
    62. Positive Thinking Consultants cc 
    63. Prestige Leaders Consulting (Pty) Ltd 
    64. Prodigy Business Services 
    65. Prosam Consulting Group (Pty) Ltd 
    66. Prospen Group (Pty) Ltd 
    67. Provincial Public Service Training Academy Province of Kwazulu Natal 
    68. Ramazwi Security Service and Training Agency (Pty) Ltd 
    69. Rams Professional Training and Conferencing 
    70. Ratomac Trading Consultants (Pty) Ltd 
    71. Regen Institute of Leadership and Management Education 
    72. Regenesys School of Public Management 
    73. Ritepath HR Solutions 
    74. Saint Colonel Graduate Institute 
    75. Sampatla Procurement Solutions (Pty) Ltd 
    76. South Africa School of Diplomacy, Protocol and Public Administration 
    77. Southern African Institute of Learning 
    78. Spears Business and Life Coach Consulting 
    79. Step Ahead Academy (Pty) Ltd 
    80. Summat Training Institute (Pty) Ltd 
    81. Synergy Corporate Consulting (Pty) Ltd 
    82. Talent Emporium Academy 
    83. Tembe Service Providers 
    84. Thandiwenathi (Pty) Ltd 
    85. Thubelihle Graduate Institute (Pty) Ltd 
    86. Tinotel Communications 
    87. Tippinggate Business Solutions 
    88. Tloumogale Business Development & Consulting (Pty) Ltd 
    89. Tonex Management Solutions (Pty) Ltd 
    90. Tsoelopele Leadership Consulting (Pty) Ltd 
    91. Ukwakhile Projects (PTY) Ltd 
    92. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    93. Vuca Institute of Leadership Development 
    94. Vumilia Africa Group 
    95. Weinvest Investments 
    96. Zizzy Printing & Projects (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.