SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Facilitate public participation and citizen involvement in Local Government processes 
SAQA US ID UNIT STANDARD TITLE
244188  Facilitate public participation and citizen involvement in Local Government processes 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is designed for learners working within a Local Government structure and who have been elected as municipal councillors. The completion of the standard will enable the learner to adopt the necessary processes in order to ensure public participation and citizen involvement in Local Government processes.

The qualifying learner is capable of:
  • Facilitating processes for participation and involvement of general public and citizens in achieving local government objectives.
  • Identifying the key public and civil society role players within the municipality.
  • Explaining and applying processes and structures for public and community participation in the municipality.
  • Explaining the role and function of Ward Committees.
  • Explaining the role and function of Community Development Workers.
  • Explaining the role of Non-Governmental Organisations and Community Based Organisations (NGO's and CBO's).
  • Explaining and applying the role of the private sector in the municipality and identifying ways for cooperation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner accessing this standard will be competent in:
  • Communication at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Facilitate processes for participation and involvement of the general public and citizens in achieving Local Government objectives. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The principles that guide public participation are discussed in the context of the councillor function and Local Government. 
    ASSESSMENT CRITERION RANGE 
    The principles that guide public participation include but are not limited to the Constitution, Structures Act and Systems Act.
     

    ASSESSMENT CRITERION 2 
    The barriers to public participation are identified and discussed in the context of Local Government and the councillor function. 
    ASSESSMENT CRITERION RANGE 
    Barriers include but are not limited to budget processes.
     

    ASSESSMENT CRITERION 3 
    The concept of public value and service delivery is described in relation to the Local Government context. 

    ASSESSMENT CRITERION 4 
    Public needs are identified and prioritised in the context of Local Government objectives and overall service delivery objectives of Local Government. 

    ASSESSMENT CRITERION 5 
    A basic communication strategy is outlined to address public needs and to ensure public participation in achieving Local Government objectives. 

    ASSESSMENT CRITERION 6 
    The concepts of negotiation and facilitation are discussed as they relate to ensuring public participation and citizen involvement in achieving Local Government objectives. 

    ASSESSMENT CRITERION 7 
    Negotiation and facilitation skills are applied in rolling out communication strategy in Local Government councilling context. 

    ASSESSMENT CRITERION 8 
    Service delivery is facilitated in line with Local Government objectives and policy. 
    ASSESSMENT CRITERION RANGE 
    Objectives of Local Government include but are not limited to the objectives mentioned in the White Paper on Local Government and Act no. 108 of 1996.
     

    SPECIFIC OUTCOME 2 
    Identify the key public and civil society role players within the municipality. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Key stakeholders that enhance municipal and Local Government objectives are identified and discussed in relation to their contribution to the councillor function. 
    ASSESSMENT CRITERION RANGE 
    Key stakeholders include but are not limited to Ward Committees, CDW's, NGO's and CBO's, traditional leaders, the business sector, tertiary institutions, researchers, youth and women's organisations, community, faith based organisations, provincial and national spheres of government, state enterprises, various forums.
     

    ASSESSMENT CRITERION 2 
    The impact of forums on Local Government objectives is discussed with reference to the councillor context. 
    ASSESSMENT CRITERION RANGE 
    Forums that impact on Local Government objectives include but are not limited to IDP Forums, Ward Committees, Community forums, Budget forums, media.
     

    ASSESSMENT CRITERION 3 
    Appropriate stakeholders are engaged to avoid duplication of service delivery and ensure that service delivery is enhanced via the synergy of the various stakeholders. 

    ASSESSMENT CRITERION 4 
    Issues pertaining to diversity are considered in the facilitation of public participation and citizen involvement in the Local Government context. 

    SPECIFIC OUTCOME 3 
    Explain and apply processes and structures for public and community participation in the municipality. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A distinction is made between providing information, consultation and participation. 

    ASSESSMENT CRITERION 2 
    The pre-conditions for successful public participation are identified with examples. 

    ASSESSMENT CRITERION 3 
    Workable principles for participation are identified in own work context. 
    ASSESSMENT CRITERION RANGE 
    Workable principles include but are not limited to bringing citizens effectively on board for local governance and municipal development, making government more responsive to people's needs, empowering citizens, deepening democracy beyond the representative dimension into a more participatory system.
     

    ASSESSMENT CRITERION 4 
    The rights and duties of members of the local municipality are identified with examples. 

    ASSESSMENT CRITERION 5 
    The duties of members of a community are identified in line with municipal objectives. 

    SPECIFIC OUTCOME 4 
    Explain and apply the role and the function of Ward Committees. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The roles, the functions and the structure of Ward Committees are explained with examples. 

    ASSESSMENT CRITERION 2 
    The role of the speaker in the formation and function of Ward Committees is explained with examples. 

    ASSESSMENT CRITERION 3 
    The councillor's role in Ward Committees is discussed with examples. 
    ASSESSMENT CRITERION RANGE 
    The councillor's role includes but is not limited to IDP, performance management and budgeting processes.
     

    ASSESSMENT CRITERION 4 
    The role of Ward Committees in community development is explained with examples pertaining to current community development issues. 

    ASSESSMENT CRITERION 5 
    Methods in which councillors can promote public participation via the Ward Committees is discussed and applied within own context. 

    ASSESSMENT CRITERION 6 
    Methods for reporting on Ward Committee functions are identified and applied in own context. 

    SPECIFIC OUTCOME 5 
    Explain the role and function of Community Development Workers (CDW). 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The roles and functions of CDW are explained with examples. 

    ASSESSMENT CRITERION 2 
    The methods by which CDW promote public participation are discussed with examples. 

    ASSESSMENT CRITERION 3 
    The critical areas that are addressed by CDW's are discussed in the context of current community development projects. 
    ASSESSMENT CRITERION RANGE 
    Critical areas that need to be addressed include but are not limited to the lack of information and knowledge, poor communication in relation to government services.
     

    ASSESSMENT CRITERION 4 
    A typical CDW daily programme is outlined and applied to own work context. 

    ASSESSMENT CRITERION 5 
    The CDW's role in Ward Committees is explained with examples. 

    SPECIFIC OUTCOME 6 
    Explain the role of Non-Governmental Organisations and Community Based Organisations (NGO's and CBO's). 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The broad areas of focus of the NGO's and CBO's that work with Local Government are discussed in relation to the achievement of its objectives. 

    ASSESSMENT CRITERION 2 
    The functioning and principles of CBO's and NGO's are discussed and their various services categorised in relation to Local Government service delivery objectives. 

    ASSESSMENT CRITERION 3 
    Suitable opportunities for partnerships with NGO's and CBO's in order to enhance service delivery are identified in relation to own councillor context and the process is discussed with examples. 

    ASSESSMENT CRITERION 4 
    Communities and their members in particular are referred to appropriate NGO's and CBO's when necessary and relevant. 

    SPECIFIC OUTCOME 7 
    Identify ways for municipal cooperation and partnership with private entities. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The broad areas of focus of the private sector are analysed and discussed in relation to the achievement of local Government objectives. 

    ASSESSMENT CRITERION 2 
    The role of business in ASGISA and Learnership programmes are identified and discussed in relation to the achievement of Local Government objectives. 

    ASSESSMENT CRITERION 3 
    The typical ways of forging partnerships with the private sector are discussed with case studies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Communication and interpersonal skills.
  • Negotiation skills.
  • Conflict management in the context of facilitating service delivery.
  • NGO/CBO structures and functions.
  • Ward committee functioning and structures.
  • The legislation and government plans in relation to public participation and citizen involvement.
  • The various roleplayers and their functions.
  • A basic understanding of the private sector and how it functions. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that facilitating public participation and citizen involvement in local government processes do not exist in isolation but are affected by the overall constitution, public and local government trends and frameworks, stakeholder and citizen commitment and other related factors. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities in fulfilling the roles and responsibilities of councillors to facilitate public participation and citizen involvement in local government processes. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58578   National Certificate: Local Government Councillor Practices  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  57804   National Certificate: Public Administration  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 21st Century Learning (Pty) Ltd 
    2. 3L Development 
    3. A4 Consultancy CC 
    4. Africa Governance Transformation 
    5. Africa Institute For Public Administration 
    6. Aphro Collective 
    7. ARMS - Audit & Risk Management Solutions 
    8. Asiphokuhle Training and Research Institute 
    9. AVAX SA 481 CC. T/A Mandisa Development Services 
    10. Avenida (Pty) Ltd 
    11. Bavuse Trading Enterprises cc 
    12. Bephaswana Skills Development (Pty) Ltd 
    13. Black Bull Consulting 
    14. Black Thari Trading Enterprise 
    15. Bo-Ndu Traiding 
    16. Boikgantsho Consulting & Events 
    17. Bonakude Consulting (Pty) LTD 
    18. Break The Chains Development Services 
    19. Brilliant Affairs 
    20. C Ngubane & Associates Inc. 
    21. Canterbury General Services 
    22. CB Willemse Training 
    23. Ceekwenza (Pty) Ltd 
    24. Central Bridge Trading 109 
    25. Coceka Consulting 
    26. Concepts of Sustainable Management (CSM) 
    27. Crack Down Pest Control Services 
    28. CTC College(PTY) LTD. 
    29. Danearl (PTY) LTD 
    30. Development Bank of Southern Africa (DBSA) 
    31. DialNx Consultants 
    32. Dijama Training Academy 
    33. Ditirelo Skills Development Services 
    34. Ditsobotla Training (Pty) LTD 
    35. Eastern Rose Enterprise 
    36. Edutraining Business College 
    37. Elective Training Institute Enterprise CC 
    38. Envirogreen 
    39. Escaderode Training Enterprise 
    40. Ethembeni Multi Service Enterprise (Pty) Ltd 
    41. Execuprime Business College (Pty) Ltd 
    42. Faith and Jennifer Maintanance and Construction 
    43. Gauteng Association Of Local Authorities 
    44. Giant Alive Services 
    45. Global Care Trading 100 CC 
    46. Goitsikitso Enterprise Trading 
    47. Gomolemo's Consultant (Pty) Ltd 
    48. Great Innovation Services 
    49. Growth Management Consulting 
    50. Gugulethu Management & Training Consultancy 
    51. Hlombe and Associates 
    52. HS GLOBAL SKILLS BUSINESS SOLUTIONS 
    53. IALE School of Advanced Learning Education 
    54. Ikhaya Training and Consulting 
    55. Ilinge Labantu Debt Solution 
    56. Indonsa Consulting and Training 
    57. Injulabqopho (Pty) Ltd 
    58. Instant Corporate Suppliers 
    59. Institute for Capacity Development 
    60. Ipokeng Business Academy and Strategies 
    61. Isibeleko Fast Forward Network 
    62. Isipho Equiping (Pty) Ltd 
    63. Ithemba Community Development 
    64. Itumeleng Wellness Solutions 
    65. Jabukile Consultancy 
    66. Jayleen Financial and Advisory Services 
    67. Jezilla Projects 
    68. Jobafrik Consulting 
    69. Johsie Enertprise 
    70. Josmap Training Institute 
    71. K-Leng Touch, Events and Skills Development 
    72. Kamanga Skills Projects 
    73. Karabo Ya Karabo 
    74. Khaas Training Academy 
    75. Kwazulu Skills Academy 
    76. KWEM Management Solutions 
    77. Legae Human Capital Projects 
    78. Legalnalulwazi 
    79. Lesedi Life Holdings 
    80. Letlotlo La Gae (Pty) Ltd 
    81. Letsema Trade and Invest 
    82. LO Tantsi Fire Consultants CC. 
    83. Lorpen Investments 
    84. Lunghisa Trading 72 
    85. M.I.C. Training and Development 
    86. Mabuya Amahle Trading 
    87. Mahlwehlweni Trading Enterprise 
    88. Maile Consulting 
    89. Makavila Suppliers CC. 
    90. Makhuba Development Projects CC 
    91. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    92. MANCOSA Pty (Ltd) 
    93. Manzolwandle Holdings 
    94. Matsila Holdings 
    95. Mavco Engineering Pty Ltd 
    96. Maxlen Holdings 
    97. Mcebo Technologies 
    98. Menliserve 
    99. Mgwezane Training and Events Management CC. 
    100. Miczo's Enterprise 
    101. Mimoisa Business Solutions CC 
    102. Mimosa Business Consultants 
    103. Mintirho Development Services 
    104. Misol Projects cc 
    105. MJ Mafunisa Consulting (PTY) LTD 
    106. Mmitsa Training Solution Pty Ltd 
    107. MML Consulting CC. 
    108. Mod-Mosh Projects and Consulting (PTY) LTD 
    109. Mohlaje Solutions (Pty) Ltd 
    110. Mortarboard Training Solutions 
    111. Mosako Wa Kitso 
    112. Motshegwa Construction and Accounting Services (PTY) LTD 
    113. MTK Corporate Solutions 
    114. MUHANGWENE DEVELOPMENT ENTERPRISE 
    115. Nalengmokoni Investors (Pty) Ltd 
    116. NEDTEX73 
    117. Nemalale Eagles Consultancy CC 
    118. Nghano Training and Development Centre 
    119. NGM Skills Transfer 
    120. NLKN Holdings (Pty) Ltd 
    121. ONALO GENERAL TRADING PTY (LTD) 
    122. Outeniqua Leadership Institute 
    123. Pachedu Skills Solutions 
    124. Pandelani Investment Holdings (PTY) LTD. 
    125. Phangamatomela Trading (PTY) Ltd 
    126. Philani Solutions 
    127. Pioneer Business Consulting 
    128. PMA Holdings (PTY ) LTD. 
    129. PMG Training 
    130. Power Rush Trading 170 CC. 
    131. Princetop Corporative Training (Pty) Ltd 
    132. Progressive School of Business and Engineering (Pty) 
    133. Proverb Financial Services 
    134. Pudi's Educational Services And Youth Development 
    135. Reflections Development Institute 
    136. Regent Business School (Pty) Ltd t/a Regent Business School 
    137. Riostep (Pty) Ltd 
    138. Sanctus Holdings PTY Ltd 
    139. Sebobatho Project Management 
    140. SH Consult for Self Help Promotion 
    141. Shekinah Deep Excellence (PTY) LTD 
    142. Sijongo Trading CC 
    143. Sikhokhelwe Co-op Support Specialists CC 
    144. Silalele Consulting CC. 
    145. Sisonke Training and Consulting 
    146. Siyakhula Trust ETD Institute Pty Ltd 
    147. Siza Nesu Training and Consultants 
    148. Skeelz Learning And Development Consultants (PTY) LTD 
    149. South African Institute of Learning (SAIL) 
    150. South African ABET Development Agency SAADA 
    151. South African Governance and Business College 
    152. Tachfin Holdings 
    153. Tasc Business Consulting and Training 
    154. Tau and Tau Training Enterprises Pty Ltd 
    155. The Crimson CO CC. 
    156. Thembeni Skills Development Trading and Projects 
    157. Thubelihle Graduate Institute 
    158. Thuto Lere Community Empowerment Programme 
    159. Tlaletso Consultants 
    160. Tloumogale Business Development & Consulting 
    161. Training at Work (Pty) Ltd 
    162. Transafric Consulting Pty Ltd 
    163. Transgeneracion Consulting 
    164. Tshepang Consulting & Project 
    165. Tsoga re dire Holdings (Pty) Ltd 
    166. Tswelopele Rural Development Network 
    167. Tuns Trading and Projects (Pty) Ltd 
    168. Ubuqhawe Consulting (Pty) Ltd 
    169. Umqondo Consultancy 
    170. Unakho Business Solutions 
    171. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    172. Uweso Consulting (Pty) Ltd 
    173. Vantage Training 
    174. Vhutshilo Health And Training Organisation 
    175. Vision Africa Training Institute 
    176. Vukauzakhe Traiding Enterprise 
    177. Vumilia Africa Group 
    178. Wabu Training and Development 
    179. World Pace Development and Training Institute 
    180. Yamangcuse Consulting 
    181. ZJ Africa Learn (pty)Ltd 
    182. ZMG CONSULTING 
    183. ZwelixolileTrading Enterprise 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.