SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Develop and use keyboard skills to enter text 
SAQA US ID UNIT STANDARD TITLE
9357  Develop and use keyboard skills to enter text 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority 
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 1  NQF Level 01  4 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
The credit value of this unit standard is calculated assuming a person is competent in:
  • Communication skills at least at General Education and Training (GET) level. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters. 
    OUTCOME NOTES 
    Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard. 
    OUTCOME RANGE 
    Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Text entry functions are identified and used to produce output in accordance with information provided and output required. 
    ASSESSMENT CRITERION RANGE 
    Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.
     

    ASSESSMENT CRITERION 3 
    Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required. 

    ASSESSMENT CRITERION 4 
    Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator. 

    SPECIFIC OUTCOME 2 
    Identify and remedy technique errors. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    All keyboarded text is proof-read and errors are identified. 

    ASSESSMENT CRITERION 2 
    Analysis of keyboard techniques applied and text output produced is used to identify technique errors. 

    ASSESSMENT CRITERION 3 
    Remedial techniques are applied to achieve improved keyboard skill and quality of text output. 

    SPECIFIC OUTCOME 3 
    Apply keyboard techniques and ergonomic practices to avoid overuse injuries. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 2 
    Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators. 

    ASSESSMENT CRITERION 3 
    Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors. 
    ASSESSMENT CRITERION RANGE 
    Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
    screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.
     

    SPECIFIC OUTCOME 4 
    Produce sentences and paragraph containing alpha and numeric text, symbols and special characters. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required. 

    ASSESSMENT CRITERION 2 
    Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required. 


    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

    2. Text produced will contain words not exceeding an average of 1.5 syllables per
    dictionary word. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  61755   General Education and Training Certificate: Business Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Fundamental  21005   National Certificate: Automotive Component Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-11-01  Was MERSETA until Last Date for Achievement 
    Fundamental  23258   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  MERSETA 
    Fundamental  23274   National Certificate: Mechanical Engineering: Fitting  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2008-06-25  MERSETA 
    Fundamental  21015   National Certificate: Metal and Engineering Manufacturing Processes  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2011-02-16  Was MERSETA until Last Date for Achievement 
    Fundamental  20889   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Registered"     		 2005-04-13  Was MERSETA until Last Date for Achievement 
    Fundamental  21012   National Certificate: Power and Telecommunication Cable Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 
    Fundamental  57899   National Certificate: Printing and Manufacture of Packaging  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Elective  71751   General Education and Training Certificate: Adult Basic Education and Training  Level 1  NQF Level 01  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  73249   General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum  Level 1  NQF Level 01  Reregistered  2023-06-30  UMALUSI 
    Elective  50584   General Education and Training Certificate: Clothing Manufacturing Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FPMSETA 
    Elective  49411   General Education and Training Certificate: Construction  Level 1  NQF Level 01  Reregistered  2023-06-30  CETA 
    Elective  49552   General Education and Training Certificate: Environmental Practice  Level 1  NQF Level 01  Reregistered  2023-06-30  LG SETA 
    Elective  58026   General Education and Training Certificate: Food and Beverage Handling Processes  Level 1  NQF Level 01  Reregistered  2023-06-30  FOODBEV 
    Elective  23253   National Certificate (GETC): Manufacturing, Engineering and Related Activities  Level 1  NQF Level 01  Reregistered  2023-06-30  MERSETA 
    Elective  22977   National Certificate: Construction: Roadworks  Level 1  NQF Level 01  Passed the End Date -
    Status was "Registered"     		 2005-12-04  CETA 
    Elective  24253   National Certificate: Batch Mixing  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  36156   National Certificate: Chemical Manufacturing Operations  Level 2  NQF Level 02  Passed the End Date -
    Status was "Registered"     		 2006-12-03  Was CHIETA until Last Date for Achievement 
    Elective  24198   National Certificate: Construction Material Manufacturing  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  24133   National Certificate: Construction: Roadworks  Level 2  NQF Level 02  Reregistered  2023-06-30  CETA 
    Elective  48806   National Certificate: Craft Production  Level 2  NQF Level 02  Reregistered  2023-06-30  CATHSSETA 
    Elective  49091   National Certificate: Furniture Making: Wood  Level 2  NQF Level 02  Reregistered  2023-06-30  FPMSETA 
    Elective  59015   National Certificate: Gas Installations  Level 2  NQF Level 02  Reregistered  2023-06-30  CHIETA 
    Elective  60349   National Certificate: Mining Technical Support  Level 2  NQF Level 02  Reregistered  2023-06-30  MQA 
    Elective  24173   National Certificate: Construction: Roadworks  Level 3  NQF Level 03  Reregistered  2023-06-30  CETA 
    Elective  49449   National Certificate: Plastics Manufacturing  Level 3  NQF Level 03  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1 Classie Africa 
    2. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    3. A Z Community Services 
    4. Abakholwe Community Developers (Pty) Ltd 
    5. Abanqobi2616 (Pty) Ltd 
    6. ADT SECURITY SERVICES PTY LTD 
    7. African Apex Apparel (Pty) Ltd 
    8. Agisanang SA Training 
    9. AIM TRAINING ACADEMY 
    10. AL Development Services cc 
    11. Amasiko Trading Enterprise 
    12. Amber Tower Training 
    13. Aranda Textile Mills Pty Ltd 
    14. Arden School of Management (Pty) Ltd 
    15. Arehone Consulting 
    16. Assured Vocational Skills Institute (Pty) Ltd 
    17. Avad Projects (Pty) Ltd 
    18. Aveng Grinaker -LTA Civil Engineering 
    19. Ayasaphe Trading cc 
    20. Bantubanye Skills 
    21. Better beginning trading and projects pty ltd 
    22. BH Training and Consulting (Pty) Ltd 
    23. Bikologix Projects 
    24. Blacken Security Services 
    25. Bokamoso Competence (Pty) Ltd 
    26. BOLAND COLLEGE 
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    30. Camblish Training Institute (Pty) Ltd 
    31. CANDYS UNLIMITED COLLECTION Pty Ltd 
    32. Cape Business & Engineering College (Pty) Ltd 
    33. Cape Town Workbased Learning Academy 
    34. Capricorn TVET College 
    35. Changing Women 
    36. Circleway College 
    37. College of Cape Town 
    38. College of Cape Town (City Campus) 
    39. College of Cape Town - Athlone Campus 
    40. Cradle Stars Trading Enterprise (Pty) Ltd 
    41. Cre8tion Projects 6 PTY LTD 
    42. CRK Designs (Pty) Ltd 
    43. Cumlaude Institute (PTY) Ltd 
    44. D and E Services Pty Ltd 
    45. DAMBUZA COMMUNITY TRUST 
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    47. DEPARTMENT OF CORRECTIONAL SERVICES BRANDVLEI TRAINING CENTRE 
    48. Dinaka Business Management & Consulting 
    49. Dithipe Development Institute (Pty) Ltd 
    50. Dlamini The Siba PTY LTD 
    51. Do It Again Academy (Pty) Ltd 
    52. Dr M Investments 
    53. Duzi-Corp 56 
    54. EDUCATORY ELECTRO SERVICES 
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    58. Elective Training Institute Enterprise CC 
    59. Elimofo Trading& Projects 
    60. eminence 
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    62. Ergo-Maphelong Institute 
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    64. Eskilz College (Pty) Ltd 
    65. Faithworks Development Consultants (Pty) Ltd 
    66. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    67. Fezile Fashion Skills Academy (Pty) Ltd 
    68. Fidelity Security Services 
    69. Flavious Mareka TVET College 
    70. Fundakahle Multi-Purpose Co-operative Limited 
    71. Furniture World Training Centre 
    72. Furntech Mthatha 
    73. Future Discovery Training Academy CC 
    74. Future Dynamics Learning 
    75. Gauteng City College 
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    77. Golden Ratio College 
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    80. Grandstar Projects 
    81. Green Earth Training & Development (Pty) Ltd 
    82. Greenrim Training 
    83. Helpers For Life NPC 
    84. Hlombe and Associates 
    85. Hlumanathi Trading PTY LTD 
    86. HLUVUKA TRAINING AND CONSULTING 
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    89. HWM Consultancy 
    90. I Care Resource Centre 
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    92. Ikemeleng Training and Development Services 
    93. Imara Umbono Incorporated (Pty) Ltd 
    94. IMBAWULA CIVIL ENGINEERING ACADEMY 
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    96. Imbokodo General Trading cc 
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    100. INTERACTIVE TUTOR (PTY) LIMITED 
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    103. Inyathi Visions 
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    106. Ithemba Lomphakathi Community Organisation 
    107. Izintombizekhethelo (Pty) Ltd 
    108. IZWE TRAINING AND DEVELOPMENT 
    109. Jazz Expression 
    110. Jefferson Skills Academy 
    111. JMC TECHNICAL TRAINING (Bloemfontein)(TP) 
    112. Josmap Training Institute 
    113. kagisho Business Concepts (Pty) Ltd 
    114. Kelmik Training Centre (Pty) Ltd 
    115. Kgosi Mampuru Production Workshop 
    116. Kingdom Varsity College (Pty) Ltd 
    117. Kingsbury International College (SA) 
    118. Knoop Academy NPC 
    119. Kotton Wear (Pty) Ltd 
    120. La Gratitude Academy 
    121. Lailadoo Trading 
    122. Laydena (PTY) LTD 
    123. Leribe Training Solutions 
    124. Letaba TVET College 
    125. LFS DESIGNS 
    126. LLSM (Pty) Ltd 
    127. Longata Consultant 
    128. Lucky Neo (Pty) Ltd 
    129. Macsen Construction & Projects 
    130. Mahish 
    131. Mahumani Empowerment Servives Centre 
    132. Malitinne (Pty) Ltd 
    133. Maluti TVET College 
    134. Mamuhle Academy 
    135. Mapotomane Trading and Projects 
    136. Masana Social Consultants cc 
    137. Masikila Training Solutions (Pty) Ltd 
    138. Matatiele Fashion Design Academy (Pty) Ltd 
    139. Meals on Wheels Community Services - South Africa 
    140. Mearnsii Trading cc 
    141. Microzone Training CC 
    142. Mind Magic Consulting 
    143. Mission Point Consulting 
    144. Mlasimbi Catering Primary Co-operative Limited 
    145. MML Consulting CC. 
    146. Mnambithi TVET College 
    147. Modiehi Consulting & Projects (Pty) Ltd 
    148. Modilete Training 
    149. Mohlaje Solutions (Pty) Ltd 
    150. Mphahle Consultancy (Pty) Ltd 
    151. Mthoms Trading 
    152. MUDITAMBI HOLDINGS 
    153. Mwanga Training & Consulting (Pty) Ltd 
    154. MZANTSI TRUCK & BUS (Uitenhage) 
    155. Namuntlha Training and Development (Pty)Ltd 
    156. National Workplace 
    157. NDIMASE TRADING 
    158. Ndlamlense Primary Co-operative Limited 
    159. New Hope Revival Organisation NPC 
    160. Ngcebo Consulting (Pty) Ltd 
    161. Nhlanzi Investments (Pty) Ltd 
    162. Nkqubela Community Developers 
    163. Nkulungwane General Trader cc 
    164. No Limits Trading Enterprise 
    165. NOLOSHA 
    166. Nolwazi Dev Centre (Pty) Ltd 
    167. Nomagwanishe Investments cc 
    168. Nomzumbe Trading & Projects (Pty) Ltd 
    169. Northlink College 
    170. Northlink College Cape Town 
    171. Nosino Projects (Pty) Ltd 
    172. NSINGWENI CONSULTING (PTY) LTD 
    173. Ntongenhle Construction Force 
    174. Ntuthuko Projects & Services 
    175. NU LAW FIREARMS COMPLIANCE 
    176. Nurture-Nature Resources (Pty) Ltd 
    177. Operational Process Improvements (Pty) Ltd 
    178. Optimi Workplace 
    179. Optimum Capacity (Pty) Ltd 
    180. Othandweni Training Centre 
    181. P.MAB MANAGERS AND PROJECTS (PTY) LTD 
    182. Parowkloof Investment 
    183. Pectosource (Pty) Ltd 
    184. Penny Lane Fashion School (Pty) Ltd 
    185. PhD Projects SA (Pty) Ltd 
    186. PMA Holdings (PTY ) LTD. 
    187. Positive Thinking Consultants CC 
    188. Powerpro Technologies and Training Facility (PTY) LTD 
    189. Practice Makes Perfect Training Centre 
    190. Premier Agric (Pty) Ltd 
    191. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    192. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    193. Qualfurn Training & Projects 
    194. Qualfurn Training & Projects (Pty) Ltd 
    195. Raubex Construction Pty (Ltd) 
    196. Re Tshepeng Holdings 
    197. Redefined Skills Training & Development (Pty) Ltd 
    198. Reflections Development Institute 
    199. Regen Technical Institute Pty Ltd 
    200. Rivoni Training N Communicatio 
    201. RJM Investments 
    202. Sabela Learning Academy 
    203. Sakhisizwe Development Training 
    204. Salabedla Contracting and Trading (Pty) Ltd 
    205. Sedibeng TVET College 
    206. SEJ Skills Academy Pty Ltd 
    207. Sejamo Construction and Training 
    208. Sekhukhune FET College - Central Office 
    209. SEOPOSENGOE TRAINING CONSULTANCY CC 
    210. Sew Africa Training Centre 
    211. Shirs Vision Compleadev 
    212. Sibani Consulting cc 
    213. Sibonguthando Projects And Services Cc 
    214. Silalele Consultants (Pty) Ltd 
    215. Silungokuhle (Pty) Ltd 
    216. Sinethemba Visiwe PTY LTD 
    217. Sinovuyolethu Trading (Pty) Ltd 
    218. Siyaya Skills Cape 
    219. Skill Tech Solutions 
    220. South African ABET Development Agency SAADA 
    221. South African Value Education (Pty) Ltd 
    222. South Cape Public FET College - George Campus 
    223. South West Gauteng Tvet College 
    224. Southern African Institute of Learning (SAIL) 
    225. STEVENEL TRAINING CONSTRUCTION AND CIVIL 
    226. Swift Skills Academy (SASOLBURG) (TP) 
    227. Talent for Sewing 
    228. Tebkhan Investments (Pty) Ltd 
    229. Tembe Service Providers 
    230. ThabileTrade 1054 cc 
    231. The Brokers Learning Centre 
    232. The Crimson CO CC. 
    233. The Finishing College (Pty) Ltd 
    234. The Furniture Technology Centre - KwaMashu 
    235. The Furniture Technology Centre - Nyanga 
    236. The Furniture Technology Centre Umzimkhulu 
    237. The Institute of Fashion and Garment Technology (Pty) Ltd 
    238. The Sefranos Trading and Project Management (Pty) Ltd 
    239. Thembifundo Ikusasa Lakho 
    240. Thitha Training and Development Services 
    241. Thubelihle Graduate Institute 
    242. Thunderflex3 Pty (Ltd) 
    243. Thuto Skills Development 
    244. Tirhani SkillsTraining Pty Ltd 
    245. Tlhole Foundation (PTY) LTD 
    246. Tommy Phiri Labour Relations and Training Services 
    247. Tovani Traiding 299 
    248. Trade Call Investments Apparel (Pty) LTD 
    249. Trade Call Investments Apparel (Pty) Ltd (Mobeni) 
    250. Training Force (Pty) Ltd 
    251. Try Easy Electrical Solutions 
    252. Tshwane North College 
    253. U AND G TRAINING (PTY) LTD 
    254. Ubucubu Home Industries 
    255. Ubuhle Bengcebo 
    256. Udumo Training & Develoment (Pty) Ltd 
    257. Umfolozi TVET College (Richards Bay) 
    258. Umlozi Skills Centre (Pty) Ltd 
    259. Umnotho We Afrika Foundation NPC 
    260. Umunotho Wealth Management Pty Ltd 
    261. Uyabusisa Arts and Development Pty Ltd 
    262. Value at Hand (Pty) Ltd 
    263. VEB CELE & Associates (Pty) Ltd 
    264. Vicmat Consultants 
    265. Vijay Bhagwan Consultancy and Solutions cc 
    266. VINE APPAREL (PTY)LTD 
    267. Visionary Skill Academy 
    268. VPK BUSINESS VENTURE C C 
    269. Vuliqgondo Research & Manufacturing Centre 
    270. Wilratty Consultants (Pty) Ltd 
    271. Womens Leadership & Empowerment Initiative 
    272. World Pace Development & Training Institute (Pty) Ltd 
    273. World Pace Development and Training Institute 
    274. Zama Training & Developments 
    275. Zwartkop Training Centre 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.