SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Develop and use keyboard skills to enter text

SAQA US ID	UNIT STANDARD TITLE
9357	Develop and use keyboard skills to enter text
ORIGINATOR
SGB Computer Sciences and Information Systems
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
MICTS - Media, Information and Communication Technologies Sector Education and Training Authority
FIELD			SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences			Information Technology and Computer Sciences
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 1	NQF Level 01	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

Purpose People credited with this unit standard are able to use keyboard techniques to key in alpha and numeric text, symbols, and special characters, using a standard alpha-numerical keyboard; identify and remedy technique errors;
apply keyboard techniques and ergonomic practices to avoid overuse injuries; and produce sentences and paragraphs containing alpha and numeric text, symbols and special characters.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

The credit value of this unit standard is calculated assuming a person is competent in:

Communication skills at least at General Education and Training (GET) level.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Develop keyboard techniques to key-in alpha and numeric text, symbols,and special characters.

OUTCOME NOTES

Develop keyboard techniques to key-in alpha and numeric text, symbols, and special characters, using a standard alpha-numeric keyboard.

OUTCOME RANGE

Forearm, wrist, hand and fingers, posture, location of guide keys, automatic response to key location, use of fingering pathways and key striking motion for keyboard used.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Text entry settings established for line spacing, font size, and page margins are consistent with information provided and output required.

ASSESSMENT CRITERION 2

Text entry functions are identified and used to produce output in accordance with information provided and output required.

ASSESSMENT CRITERION RANGE

Entry functions may include but are not limited to - shift, caps lock, enter, space bar, backspace, tab, cursor keys, delete, insert, over type; evidence is required for six entry functions.

ASSESSMENT CRITERION 3

Keyboard techniques are used to key-in short passages of 150 keystrokes containing alpha and numeric text, symbols, special characters, and incorporating punctuation, in accordance with information provided and output required.

ASSESSMENT CRITERION 4

Keyboard techniques developed are appropriate to the keyboard system adopted, and are within the physical capabilities of the keyboard operator.

SPECIFIC OUTCOME 2

Identify and remedy technique errors.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

All keyboarded text is proof-read and errors are identified.

ASSESSMENT CRITERION 2

Analysis of keyboard techniques applied and text output produced is used to identify technique errors.

ASSESSMENT CRITERION 3

Remedial techniques are applied to achieve improved keyboard skill and quality of text output.

SPECIFIC OUTCOME 3

Apply keyboard techniques and ergonomic practices to avoid overuse injuries.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Positioning of fingers, wrists, forearms, and back, in relationship to the size, slope and type of keyboard being used, is consistent with occupational health and safety guidelines for keyboard operators.

ASSESSMENT CRITERION 2

Overuse syndrome prevention techniques are demonstrated in relation to posture and technique in accordance with occupational health and safety guidelines for keyboard operators.

ASSESSMENT CRITERION 3

Concepts of ergonomic practice relating to keyboard are explained in accordance with occupational health and safety guidelines for keyboarding errors.

ASSESSMENT CRITERION RANGE

Examples of ergonomic factors may include but are not limited to room temperature, humidity, ventilation, workstation location and design, chair design and height, acoustics and noise level, lighting, positioning of power cables, positioning of keyboard and screen, screen background colour, screen brightness control, reduction of
screen glare and radiation, screen tilt, copyholder type and position, use of footrests, anti-static furnishings; explanation is required for five ergonomic factors.

SPECIFIC OUTCOME 4

Produce sentences and paragraph containing alpha and numeric text, symbols and special characters.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Keyboard techniques are used to key-in alpha entries containing a minimum of 150 words (750 keystrokes), in accordance with information provided and output required.

ASSESSMENT CRITERION 2

Keyboard techniques are used to key-in text containing alpha and numeric entries, symbols and special characters, of a minimum of 1 000 keystrokes, in accordance with information provided and output required.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

1. All activities associated with this standard must comply with occupational health and safety guidelines and recommendations in relation to working environment and work practices for keyboard operators, and will required consideration of relevant current legislation and future amendments to legislation: Health and Safety in Employment Act.

2. Text produced will contain words not exceeding an average of 1.5 syllables per
dictionary word.

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	61755	General Education and Training Certificate: Business Practice	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Fundamental	21005	National Certificate: Automotive Component Manufacturing and Assembly	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-11-01	Was MERSETA until Last Date for Achievement
Fundamental	23258	National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2011-02-16	MERSETA
Fundamental	23274	National Certificate: Mechanical Engineering: Fitting	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2008-06-25	MERSETA
Fundamental	21015	National Certificate: Metal and Engineering Manufacturing Processes	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2011-02-16	Was MERSETA until Last Date for Achievement
Fundamental	20889	National Certificate: Plastics Manufacturing	Level 3	NQF Level 03	Passed the End Date - Status was "Registered"	2005-04-13	Was MERSETA until Last Date for Achievement
Fundamental	21012	National Certificate: Power and Telecommunication Cable Manufacturing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Fundamental	57899	National Certificate: Printing and Manufacture of Packaging	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2015-06-30	FPMSETA
Elective	71751	General Education and Training Certificate: Adult Basic Education and Training	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	73249	General Education and Training Certificate: Adult Basic Education and Training: Academic Curriculum	Level 1	NQF Level 01	Reregistered	2028-06-30	UMALUSI
Elective	50584	General Education and Training Certificate: Clothing Manufacturing Processes	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	49411	General Education and Training Certificate: Construction	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	49552	General Education and Training Certificate: Environmental Practice	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	LG SETA
Elective	58026	General Education and Training Certificate: Food and Beverage Handling Processes	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	FOODBEV
Elective	23253	National Certificate (GETC): Manufacturing, Engineering and Related Activities	Level 1	NQF Level 01	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA
Elective	22977	National Certificate: Construction: Roadworks	Level 1	NQF Level 01	Passed the End Date - Status was "Registered"	2005-12-04	CETA
Elective	24253	National Certificate: Batch Mixing	Level 2	NQF Level 02	Passed the End Date - Status was "Registered"	2006-12-03	Was CHIETA until Last Date for Achievement
Elective	36156	National Certificate: Chemical Manufacturing Operations	Level 2	NQF Level 02	Passed the End Date - Status was "Registered"	2006-12-03	Was CHIETA until Last Date for Achievement
Elective	24198	National Certificate: Construction Material Manufacturing	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	24133	National Certificate: Construction: Roadworks	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	48806	National Certificate: Craft Production	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	49091	National Certificate: Furniture Making: Wood	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	FPMSETA
Elective	59015	National Certificate: Gas Installations	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	CHIETA
Elective	60349	National Certificate: Mining Technical Support	Level 2	NQF Level 02	Passed the End Date - Status was "Reregistered"	2023-06-30	MQA
Elective	24173	National Certificate: Construction: Roadworks	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	CETA
Elective	49449	National Certificate: Plastics Manufacturing	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	MERSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	1ST BLACK RAND GROUP PTY LTD
2.	4U DEVELOPMENT & TRAINING
3.	A Z COMMUNITY SERVICES
4.	A4 Consultancy CC
5.	ABVAHO PHANDA GROUP PTY LTD
6.	ACADEMY OF TRAINING & DEVELOPMENT PTY LTD
7.	ADT SECURITY SERVICES PTY LTD
8.	African Apex Apparel (Pty) Ltd
9.	AIM TRAINING ACADEMY
10.	ALABASTER TRAINING CENTRE PTY LTD
11.	Amabamba Recruitment
12.	Amangile Academy (Pty) Ltd
13.	AMOS / KGAPHAMADI COMMUNITY ORGANISATION
14.	ARANDA LEARNERSHIP COLLEGE PTY LTD
15.	Arden School of Management
16.	ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD
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22.	BO Support Services CC
23.	Boikgantsho Consulting & Events
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25.	Boland College
26.	BT GROUP OF COMPANIES PTY LTD
27.	Buena Vista Learning Academy
28.	CAPE TOWN WORKBASED LEARNING ACADEMY
29.	Careerlinx Business Services Pty Ltd
30.	CHANROSE TRAINING AND DEVELOPMENT PROJECTS
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32.	CTC College(PTY) LTD.
33.	Cumlaude Institute (PTY) Ltd
34.	D and E Services Pty Ltd
35.	Dean Institute Of Learning (Pty) Ltd
36.	DEMO
37.	Ditirelo Skills Development Services
38.	Dlamini The Siba PTY LTD
39.	DURBAN OVERALL PTY LTD
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48.	Environmental Leadership Academy
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50.	Essential Skills
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52.	Fidelity Security Services
53.	FURNITURE WORLD TRAINING CENTRE
54.	FUTURE DISCOVERY TRAINING ACADEMY
55.	GLICAM TRADING ENTERPRISE
56.	GNBR SOLUTIONS PTY LTD
57.	Goldfields FET College
58.	Greenrim Training
59.	HELPERS FOR LIFE NPC
60.	HEYPEX HOLDINGS PTY LTD
61.	Hlombe and Associates
62.	HLUVUKA TRAINING AND CONSULTING
63.	HOSEAH TRADING
64.	HWM Consultancy
65.	Icando
66.	Ikemeleng Training and Development Services
67.	IMBAWULA CIVIL ENGINEERING ACADEMY
68.	Imbokodo General Trading cc
69.	Independent Development Trust
70.	Integrated Waste and Recycling Services(IWARS)
71.	Inter-Coastal Business & Property Services cc
72.	INTERMASIKO CC
73.	INTUTHUKO YESIZWE COMMUNITY ORGANISATION NPO
74.	INYAPA VHUSIKU CONSULTING PTY LTD
75.	IQ Skills Academy (PTY) LTD.
76.	ITHEMBA LOMPHAKATHI COMMUNITY ORGANISATION
77.	Josmap Training Institute
78.	K-Leng Touch, Events and Skills Development
79.	Kgakishe Trading and Projects (PTY) LTD
80.	Kodi Traiding Enterprise
81.	Kwazulu Skills Academy
82.	Lapa La Afrika Farming and Projects
83.	LERIBE TRAINING SOLUTIONS
84.	Lesias Educational Services
85.	LNT Trading Enterprise
86.	LOKO TRADING PTY LTD
87.	Madzahisi College
88.	Mahumani Empowerment Servives Centre
89.	MAJUBA TVET COLLEGE
90.	MALITINNE PTY LTD
91.	Mangalani Business Enterprises
92.	Masana Social Consultants cc
93.	MashMP Holdings
94.	Mashphe Logistics Services
95.	MASTER PATTERNS BY RONA
96.	Matiisetso Training and Consulting
97.	Mavco Engineering
98.	Mementos Training Pty Ltd
99.	MGS GCABA CONTRACTING & TRADING CC
100.	Microzone Training CC
101.	MML Consulting CC.
102.	Mod-Mosh Projects and Consulting (PTY) LTD
103.	Mohlaje Solutions (Pty) Ltd
104.	Motheo Academy PTY LTD
105.	Mphela Education Training and Development
106.	Mthoms Trading
107.	MUKWEVHO TRAINING AND DEVELOPMENT
108.	Namuntlha Training and Development (Pty)Ltd
109.	NDIMASE TRADING
110.	NDIPHA FASHION DESIGNS
111.	Neopeo Trading & Projects
112.	Nettcon SA
113.	New Hope Revival Organisation NPC
114.	Nghano Training and Development Centre
115.	NHBRC
116.	Nkqubela Community Developers
117.	NOKUSHOM CONSULTANCY & TRADING PTY LTD
118.	NOLOSHA
119.	NOMAGWANISHE INVESTMENTS
120.	NOMAKU TRADERS CC
121.	Northlink College
122.	NU LAW FIREARMS COMPLIANCE
123.	Nyankwavi Investment CC.
124.	ORGANET CONTRACTING AND DEVELOPMENT
125.	Othandweni Training Centre
126.	P & F Business Enterprise
127.	P.MAB MANAGERS AND PROJECTS (PTY) LTD
128.	Pandelani Investment Holdings (PTY) LTD.
129.	PERENNIAL SERVICES PTY LTD
130.	PEREZ DEVELOPMENT AND TRAINING
131.	PHD PROJECTS SA PTY LTD
132.	PINUS TECH TECHNOLOGIES TRADING AND PROJECTS
133.	PIONEER BUSINESS CONSULTING (PTY) LTD
134.	PMA Holdings (PTY ) LTD.
135.	POLOKWANE SCHOOL OF FASHION AND DESIGN
136.	POTCH - UTC (PTY) LTD
137.	Power Rush Trading 170 CC.
138.	Powerpro Technologies and Training Facility (PTY) LTD
139.	PRACTICE MAKES PERFECT TRAINING CENTRE PRIMARY CO-OPERATIVE LIMITED
140.	Qabuka-Vuka Development Trading
141.	Qualfurn Training & Projects (Pty) Ltd
142.	Raubex Construction Pty (Ltd)
143.	Reflections Development Institute
144.	Regen Technical Institute Pty Ltd
145.	RJM Educational Consulting (Pty) Ltd
146.	RLSTP Training & Development (PTY) LTD.
147.	Sakhisizwe Development Training
148.	SALABEDLA CONTRACTING AND TRADING PTY LTD
149.	Sanlam Life Insurance Ltd
150.	Senelo Trading CC
151.	Seoposengwe Training Consultancy CC
152.	Sheq and Environmental Projects
153.	SHUMISANANI DRESSMAKING SCHOOL
154.	Simmek Holdings
155.	SINOVUYOLETHU TRADING PTY LTD
156.	Skill Tech Solutions Pty Ltd
157.	SKILLS TO FURNISH INTERNATIONAL NPO
158.	SmartMatta (Pty) Ltd
159.	Somvi General Services
160.	Sonani Training and Communications
161.	South African ABET Development Agency SAADA
162.	SOUTH AFRICAN FASHION DESIGNER AGENCY CC
163.	South African Value Education (Pty) Ltd
164.	South West Gauteng TVET College
165.	Southern African Institute of Learning SAIL
166.	SPARROW SCHOOLS EDUCATIONAL TRUST
167.	SPLS CONSULTANTS PTY LTD
168.	SWARANANG MANAGEMENT CONSULTING CC
169.	Tembe Service Providers
170.	THANDEKA VOCATIOL EDUCATION TRUST PTY LTD
171.	The Brokers Learning Centre
172.	The Crimson CO CC.
173.	THE FINISHING COLLEGE PTY LTD
174.	The Petit Pois Chef's Academy
175.	Thembeni Skills Development Trading and Projects
176.	Thembifundo Ikusasa Lakho
177.	Thubelihle Graduate Institute
178.	THUTO MFUNDO ADULT EDUCATION CENTRE
179.	TIRHANI SKILLSTRAINING PTY LTD
180.	TOBAKA LOGISTICS
181.	Tommy Phiri Labour Relations and Training Services
182.	Tovani Traiding 299
183.	Township Fire and Rescure (Pty) Ltd
184.	TRADE CALL INVESTMENTS PTY LTD
185.	Training at Work (Pty) Ltd
186.	Training Force (Pty) Ltd
187.	TRUE REFLECTIONS TRAINING AND DEVELOPMENT PTY LTD
188.	Tsebong Training Centre
189.	Tsoga re dire Holdings (Pty) Ltd
190.	Twin Peak Technologies
191.	U AND G TRAINING (PTY) LTD
192.	U AND G TRAINING PTY LTD
193.	Ukhamba Quality Skills
194.	UMBUSO TRAINING SERVICES
195.	University of Venda
196.	VCK TRAINING AND TECHNICAL SERVICES PTY LTD
197.	VEB CELE & ASSOCIATES PTY LTD
198.	Venus Maintenance and Supply Services
199.	VIJAY BHAGWAN CONSULTANCY AND SOLUTIONS CC
200.	VINE APPAREL (PTY)LTD
201.	Washa 2 Training & Projects
202.	West Coast TVET College
203.	WORKPLACE AND ENTREPRENEURSHIP TALENT SOLUTIONS
204.	Ya Hina Management Consulting and projects
205.	ZA GEAR
206.	Zama Training & Development cc
207.	ZERO1ZERO5 GROUP PTY LTD