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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
| Apply basic business concepts |
| SAQA US ID | UNIT STANDARD TITLE | |||
| 9976 | Apply basic business concepts | |||
| ORIGINATOR | ||||
| SGB Building Construction | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
| - | ||||
| FIELD | SUBFIELD | |||
| Field 12 - Physical Planning and Construction | Building Construction | |||
| ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
| Undefined | Regular | Level 2 | NQF Level 02 | 8 |
| REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
|
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2026-06-30 | 2029-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
| PURPOSE OF THE UNIT STANDARD |
| The purpose of this Unit Standard is to enable construction Contractors to apply basic business principles to sell their services, manage payment processing and conduct business in an ethical, professional manner. The ability to deal with customers and their complaints is enhanced, to further ensure sustainability of the business. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| FETC NQF Level 2 literacy and numeracy competencies. |
| UNIT STANDARD RANGE |
| 1. Ethics include fair competition, keeping promises, not partaking in bribery and corruption, confidentiality, respect for human rights, etc.
2. The selling process includes making contact, sustaining contact and closing the sale. 3. Accounting procedures include debit, credit, net and gross. |
| Specific Outcomes and Assessment Criteria: |
| SPECIFIC OUTCOME 1 |
| Sell services. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Business is conducted ethically. |
| ASSESSMENT CRITERION 2 |
| 2. Business is conducted professionally. |
| ASSESSMENT CRITERION 3 |
| 3. Customer needs are accurately identified. |
| ASSESSMENT CRITERION 4 |
| 4. Up to date service information is provided to potential customers. |
| ASSESSMENT CRITERION 5 |
| 5. Customer requirements are accurately documented. |
| SPECIFIC OUTCOME 2 |
| Process payments. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Accounting procedures are employed. |
| ASSESSMENT CRITERION 2 |
| 2. Tax requirements are met. |
| ASSESSMENT CRITERION 3 |
| 3. Copies of transaction records are retained and filed. |
| ASSESSMENT CRITERION 4 |
| 4. Invoices and receipts are correctly issued. |
| SPECIFIC OUTCOME 3 |
| Deal with customers. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Customer complaints are addressed. |
| ASSESSMENT CRITERION 2 |
| 2. Follow up action plans are implemented. |
| UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
| Assessment of learner achievements takes place at providers accredited by CETA (RSA, 1998b) for the provision of programs that result in the outcomes specified for the Certificate in Construction Contracting. CETA is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. |
| UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
| Qualifying learners understand and can explain:
1. The importance of selling in terms of business and customer needs. 2. Customers as source of revenue. 3. The interrelationship between knowledge of the service/product and customer service. 4. Ethics and professionalism. 5. Customer care. 6. The selling process. 7. Accounting procedures. 8. Debtors and creditors. 9. Tax types. 10. Percentages. 11. Invoicing and receipting. |
| UNIT STANDARD DEVELOPMENTAL OUTCOME |
| N/A |
| UNIT STANDARD LINKAGES |
| N/A |
| Critical Cross-field Outcomes (CCFO): |
| UNIT STANDARD CCFO IDENTIFYING |
| Identify and solve problems
1. Sell services. 2. Deal with customers. |
| UNIT STANDARD CCFO WORKING |
| Work effectively with others
1. Sell services. 2. Process payments. 3. Deal with customers. |
| UNIT STANDARD CCFO ORGANISING |
| Employ self management
1. Sell services. |
| UNIT STANDARD CCFO COMMUNICATING |
| Communicate effectively
1. Sell services. 2. Process payments. 3. Deal with customers. |
| UNIT STANDARD CCFO SCIENCE |
| Demonstrate scientific and technological competence
1. Process payments |
| UNIT STANDARD CCFO DEMONSTRATING |
| Understand Contextual world-systems
1. Sell services Customer requirements are accurately documented. |
| UNIT STANDARD ASSESSOR CRITERIA |
| N/A |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
| UNIT STANDARD NOTES |
| N/A |
| QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
| Core | 20813 | National Certificate: Construction Contracting | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Core | 49022 | National Certificate: Floor Covering Installation | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Elective | 50584 | General Education and Training Certificate: Clothing Manufacturing Processes | Level 1 | NQF Level 01 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | FPMSETA |
| Elective | 65769 | National Certificate: Glazing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Elective | 96402 | National Certificate: Hot Water System Installation | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 35941 | National Certificate: Pulp and paper Manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Registered" |
2007-02-11 | Was FPMSETA until Last Date for Achievement |
| Elective | 65929 | National Certificate: Waterproofing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Elective | 58247 | National Certificate: Ceiling and Partitioning Installation | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Elective | 24295 | National Certificate: Timber Roof Erecting | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | A Z COMMUNITY SERVICES |
| 2. | Abasizi Contractor Development Services Pty Ltd |
| 3. | Abiding Trading Enterprise |
| 4. | ABVAHO PHANDA GROUP PTY LTD |
| 5. | Academy for Construction Skills (Pty) Ltd (ACS) |
| 6. | ACADEMY OF TRAINING & DEVELOPMENT PTY LTD |
| 7. | Africa International Training Facilities T/A AITF (BREDELL) (TP) |
| 8. | African Apex Apparel (Pty) Ltd |
| 9. | Akaf Bodyguards |
| 10. | ALABASTER TRAINING CENTRE PTY LTD |
| 11. | AMOS / KGAPHAMADI COMMUNITY ORGANISATION |
| 12. | ARANDA LEARNERSHIP COLLEGE PTY LTD |
| 13. | ASSURED VOCATIONAL SKILLS INSTITUTE PTY LTD |
| 14. | Aveng Grinaker -LTA Civil Engineering |
| 15. | AVUXENI COMPUTER ACADEMY KZN |
| 16. | Better Best Agri Development |
| 17. | BH Training and Consulting (Pty) Ltd |
| 18. | BOKAPHITHI SKILLS AND DEVELOPMENT PTY LTD |
| 19. | Bright Storm Projects |
| 20. | BT GROUP OF COMPANIES PTY LTD |
| 21. | CAPE TOWN WORKBASED LEARNING ACADEMY |
| 22. | Capricorn FET College - Central Office |
| 23. | CHANROSE TRAINING AND DEVELOPMENT PROJECTS |
| 24. | CLEAN HEAT ENERGY SAVING SOLUTIONS (PTY) LTD |
| 25. | Construction Resource Development College |
| 26. | Cre8tion Projects 6 PTY LTD |
| 27. | Cumlaude Institute (PTY) Ltd |
| 28. | Dlamini The Siba PTY LTD |
| 29. | Double ST Training and Skills Development |
| 30. | DURBAN OVERALL PTY LTD |
| 31. | EKURHULENI ARTISANS & SKILLS TRAINING CENTRE PTY LTD |
| 32. | Ekurhuleni East College For TVET |
| 33. | ENERHU BUSINESS ENTERPRISE PTY LTD |
| 34. | ENTELEKEY GROUP |
| 35. | Equal Development Oppotunity and Training |
| 36. | Esayidi FET College - Central Office |
| 37. | FURNITURE WORLD TRAINING CENTRE |
| 38. | FUTURE DISCOVERY TRAINING ACADEMY |
| 39. | GLICAM TRADING ENTERPRISE |
| 40. | GNBR SOLUTIONS PTY LTD |
| 41. | HEYPEX HOLDINGS PTY LTD |
| 42. | HLUVUKA TRAINING AND CONSULTING |
| 43. | HOSEAH TRADING |
| 44. | Ikemeleng Training and Development Services |
| 45. | In Touch Community Development & Project Managers |
| 46. | INTERMASIKO CC |
| 47. | INTUTHUKO YESIZWE COMMUNITY ORGANISATION NPO |
| 48. | INYAPA VHUSIKU CONSULTING PTY LTD |
| 49. | ITHEMBA LOMPHAKATHI COMMUNITY ORGANISATION |
| 50. | Kelmik Training Centre (Pty) Ltd |
| 51. | LERIBE TRAINING SOLUTIONS |
| 52. | LOKO TRADING PTY LTD |
| 53. | Magnacorp Project Managers (Pty) Ltd |
| 54. | Mahumani Empowerment Servives Centre |
| 55. | MAJUBA TVET COLLEGE |
| 56. | MALITINNE PTY LTD |
| 57. | MASTER PATTERNS BY RONA |
| 58. | Mavco Engineering |
| 59. | MGS GCABA CONTRACTING & TRADING CC |
| 60. | Microzone Training CC |
| 61. | Modiehi Consulting & Projects (Pty) Ltd |
| 62. | MOLOKO SMALL ENTERPRISE |
| 63. | MONDI GTU |
| 64. | Motheo Academy PTY LTD |
| 65. | Mthoms Trading |
| 66. | NDIMASE TRADING |
| 67. | NDIPHA FASHION DESIGNS |
| 68. | Nkqubela Community Developers |
| 69. | NOKUSHOM CONSULTANCY & TRADING PTY LTD |
| 70. | NOLOSHA |
| 71. | NOMAGWANISHE INVESTMENTS |
| 72. | NOMAKU TRADERS CC |
| 73. | Northlink TVET College |
| 74. | P & F Business Enterprise |
| 75. | PERENNIAL SERVICES PTY LTD |
| 76. | PEREZ DEVELOPMENT AND TRAINING |
| 77. | PINUS TECH TECHNOLOGIES TRADING AND PROJECTS |
| 78. | POLOKWANE SCHOOL OF FASHION AND DESIGN |
| 79. | PRACTICE MAKES PERFECT TRAINING CENTRE PRIMARY CO-OPERATIVE LIMITED |
| 80. | Premier Agric (Pty) Ltd |
| 81. | Protech Training (Pty) Ltd |
| 82. | Qualfurn Training & Projects (Pty) Ltd |
| 83. | Redefined Skills Training & Development (Pty) Ltd |
| 84. | RUTHEKHO TRAINING ACADEMY (PTY) LTD |
| 85. | Sakhisizwe Development Training |
| 86. | SAPPI SAICCOR |
| 87. | Schoolboy Training Centre |
| 88. | SEDA Construction Incubator Trust |
| 89. | SHUMISANANI DRESSMAKING SCHOOL |
| 90. | SINOVUYOLETHU TRADING PTY LTD |
| 91. | Somvi General Services |
| 92. | SOUTH AFRICAN FASHION DESIGNER AGENCY CC |
| 93. | South African Value Education (Pty) Ltd |
| 94. | Sphola Consulting CC |
| 95. | SPLS CONSULTANTS PTY LTD |
| 96. | Tebkhan Investments (Pty) Ltd |
| 97. | THANDEKA VOCATIOL EDUCATION TRUST PTY LTD |
| 98. | The Brokers Learning Centre |
| 99. | THE FINISHING COLLEGE PTY LTD |
| 100. | THUBELIHLE GRADUATE INSTITUTE |
| 101. | THUTO MFUNDO ADULT EDUCATION CENTRE |
| 102. | Tjeka Training Matters Pty Ltd |
| 103. | Tlhogi''s Consulting and Projects |
| 104. | TOBAKA LOGISTICS |
| 105. | TRADE CALL INVESTMENTS PTY LTD |
| 106. | TRUE REFLECTIONS TRAINING AND DEVELOPMENT PTY LTD |
| 107. | TSK Projects(PTY)LTD |
| 108. | U AND G TRAINING (PTY) LTD |
| 109. | U AND G TRAINING PTY LTD |
| 110. | UMBUSO TRAINING SERVICES |
| 111. | UNIQUE SOLUTIONS/EAGLES GUESTHOUSE |
| 112. | UTHUNGULU HUMAN RESOURCE DEVELOPMENT |
| 113. | VCK TRAINING AND TECHNICAL SERVICES PTY LTD |
| 114. | VEB CELE & ASSOCIATES PTY LTD |
| 115. | VELA VEZI |
| 116. | VIJAY BHAGWAN CONSULTANCY AND SOLUTIONS CC |
| 117. | VINE APPAREL (PTY)LTD |
| 118. | WORKPLACE AND ENTREPRENEURSHIP TALENT SOLUTIONS |
| 119. | ZA GEAR |
| 120. | Zama Training & Development cc |
| 121. | Zama Zama Training Centre |
| 122. | ZERO1ZERO5 GROUP PTY LTD |
| 123. | Zibuyile Consulting and Projects (Pty) Ltd |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |