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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED UNIT STANDARD: |
| Apply basic business concepts |
| SAQA US ID | UNIT STANDARD TITLE | |||
| 9976 | Apply basic business concepts | |||
| ORIGINATOR | ||||
| SGB Building Construction | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
| - | ||||
| FIELD | SUBFIELD | |||
| Field 12 - Physical Planning and Construction | Building Construction | |||
| ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
| Undefined | Regular | Level 2 | NQF Level 02 | 8 |
| REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
| Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2024-06-30 | 2027-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
| PURPOSE OF THE UNIT STANDARD |
| The purpose of this Unit Standard is to enable construction Contractors to apply basic business principles to sell their services, manage payment processing and conduct business in an ethical, professional manner. The ability to deal with customers and their complaints is enhanced, to further ensure sustainability of the business. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| FETC NQF Level 2 literacy and numeracy competencies. |
| UNIT STANDARD RANGE |
| 1. Ethics include fair competition, keeping promises, not partaking in bribery and corruption, confidentiality, respect for human rights, etc.
2. The selling process includes making contact, sustaining contact and closing the sale. 3. Accounting procedures include debit, credit, net and gross. |
| Specific Outcomes and Assessment Criteria: |
| SPECIFIC OUTCOME 1 |
| Sell services. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Business is conducted ethically. |
| ASSESSMENT CRITERION 2 |
| 2. Business is conducted professionally. |
| ASSESSMENT CRITERION 3 |
| 3. Customer needs are accurately identified. |
| ASSESSMENT CRITERION 4 |
| 4. Up to date service information is provided to potential customers. |
| ASSESSMENT CRITERION 5 |
| 5. Customer requirements are accurately documented. |
| SPECIFIC OUTCOME 2 |
| Process payments. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Accounting procedures are employed. |
| ASSESSMENT CRITERION 2 |
| 2. Tax requirements are met. |
| ASSESSMENT CRITERION 3 |
| 3. Copies of transaction records are retained and filed. |
| ASSESSMENT CRITERION 4 |
| 4. Invoices and receipts are correctly issued. |
| SPECIFIC OUTCOME 3 |
| Deal with customers. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| 1. Customer complaints are addressed. |
| ASSESSMENT CRITERION 2 |
| 2. Follow up action plans are implemented. |
| UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
| Assessment of learner achievements takes place at providers accredited by CETA (RSA, 1998b) for the provision of programs that result in the outcomes specified for the Certificate in Construction Contracting. CETA is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. |
| UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
| Qualifying learners understand and can explain:
1. The importance of selling in terms of business and customer needs. 2. Customers as source of revenue. 3. The interrelationship between knowledge of the service/product and customer service. 4. Ethics and professionalism. 5. Customer care. 6. The selling process. 7. Accounting procedures. 8. Debtors and creditors. 9. Tax types. 10. Percentages. 11. Invoicing and receipting. |
| UNIT STANDARD DEVELOPMENTAL OUTCOME |
| N/A |
| UNIT STANDARD LINKAGES |
| N/A |
| Critical Cross-field Outcomes (CCFO): |
| UNIT STANDARD CCFO IDENTIFYING |
| Identify and solve problems
1. Sell services. 2. Deal with customers. |
| UNIT STANDARD CCFO WORKING |
| Work effectively with others
1. Sell services. 2. Process payments. 3. Deal with customers. |
| UNIT STANDARD CCFO ORGANISING |
| Employ self management
1. Sell services. |
| UNIT STANDARD CCFO COMMUNICATING |
| Communicate effectively
1. Sell services. 2. Process payments. 3. Deal with customers. |
| UNIT STANDARD CCFO SCIENCE |
| Demonstrate scientific and technological competence
1. Process payments |
| UNIT STANDARD CCFO DEMONSTRATING |
| Understand Contextual world-systems
1. Sell services Customer requirements are accurately documented. |
| UNIT STANDARD ASSESSOR CRITERIA |
| N/A |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
| UNIT STANDARD NOTES |
| N/A |
| QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
| Core | 20813 | National Certificate: Construction Contracting | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | CETA |
| Core | 49022 | National Certificate: Floor Covering Installation | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | CETA |
| Elective | 50584 | General Education and Training Certificate: Clothing Manufacturing Processes | Level 1 | NQF Level 01 | Reregistered | 2023-06-30 | FPMSETA |
| Elective | 65769 | National Certificate: Glazing | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | CETA |
| Elective | 96402 | National Certificate: Hot Water System Installation | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 35941 | National Certificate: Pulp and paper Manufacturing | Level 2 | NQF Level 02 | Passed the End Date - Status was "Registered" |
2007-02-11 | Was FPMSETA until Last Date for Achievement |
| Elective | 65929 | National Certificate: Waterproofing | Level 2 | NQF Level 02 | Reregistered | 2023-06-30 | CETA |
| Elective | 58247 | National Certificate: Ceiling and Partitioning Installation | Level 3 | NQF Level 03 | Reregistered | 2023-06-30 | CETA |
| Elective | 24295 | National Certificate: Timber Roof Erecting | Level 3 | NQF Level 03 | Reregistered | 2023-06-30 | CETA |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | 1 Classie Africa |
| 2. | A Z Community Services |
| 3. | African Apex Apparel (Pty) Ltd |
| 4. | Aranda Textile Mills Pty Ltd |
| 5. | Arden School of Management (Pty) Ltd |
| 6. | Assured Vocational Skills Institute (Pty) Ltd |
| 7. | Avad Projects (Pty) Ltd |
| 8. | Ayasaphe Trading cc |
| 9. | Bold Venture Trading (Pty) Ltd |
| 10. | Btech |
| 11. | Camblish Training Institute (Pty) Ltd |
| 12. | CANDYS UNLIMITED COLLECTION Pty Ltd |
| 13. | Cape Business & Engineering College (Pty) Ltd |
| 14. | Capricorn TVET College |
| 15. | Cre8tion Projects 6 PTY LTD |
| 16. | CS Hentiq 1121 |
| 17. | Cumlaude Institute (PTY) Ltd |
| 18. | Dlamini The Siba PTY LTD |
| 19. | Do It Again Academy (Pty) Ltd |
| 20. | Duzi-Corp 56 |
| 21. | Ekurhuleni Artisans & Skills Training Centre (Pty) Ltd |
| 22. | Esayidi FET College - Central Office |
| 23. | ESKOM KOEBERG - EE - GENERATION & TRADE TEST CENTRE |
| 24. | Faithworks Development Consultants (Pty) Ltd |
| 25. | Fezile Fashion Skills Academy (Pty) Ltd |
| 26. | Flavious Mareka TVET College |
| 27. | FOREK INSTITUTE OF TECHNOLOGY |
| 28. | Furniture World Training Centre |
| 29. | Gauteng City College |
| 30. | GG SQUARED PROJECTS |
| 31. | Green Earth Training & Development (Pty) Ltd |
| 32. | Greenrim Training |
| 33. | HLUVUKA TRAINING AND CONSULTING |
| 34. | Honey Cube Projects & Services (Pty) Ltd |
| 35. | Hoseah Training and Manufacturing NPC |
| 36. | I Care Resource Centre |
| 37. | Imbewu Development Institute (Pty) Ltd |
| 38. | Impela Trading cc |
| 39. | INTERMASIKO CC |
| 40. | Inyathi Visions |
| 41. | Kelmik Training Centre (Pty) Ltd |
| 42. | KHOSITHI TRAINING |
| 43. | Kingdom Varsity College (Pty) Ltd |
| 44. | Knoop Academy NPC |
| 45. | Kotton Wear (Pty) Ltd |
| 46. | LERONSA TRADING ENTERPRISE |
| 47. | LFS DESIGNS |
| 48. | Longata Consultant |
| 49. | Lucky Neo (Pty) Ltd |
| 50. | Maluti TVET College |
| 51. | MARULENG TRAINING ACADEMY |
| 52. | Matatiele Fashion Design Academy (Pty) Ltd |
| 53. | Mavco Engineering |
| 54. | Meals on Wheels Community Services - South Africa |
| 55. | Mlasimbi Catering Primary Co-operative Limited |
| 56. | Mnambithi TVET College |
| 57. | Modiehi Consulting & Projects (Pty) Ltd |
| 58. | Mphahle Consultancy (Pty) Ltd |
| 59. | Ngaphakathi Investments |
| 60. | Ngcebo Consulting (Pty) Ltd |
| 61. | Nhlanzi Investments (Pty) Ltd |
| 62. | Nolwazi Dev Centre (Pty) Ltd |
| 63. | Nomzumbe Trading & Projects (Pty) Ltd |
| 64. | Nosino Projects (Pty) Ltd |
| 65. | NTLEMO PROJECTS |
| 66. | Nurture-Nature Resources (Pty) Ltd |
| 67. | Optimi Workplace |
| 68. | Optimum Capacity (Pty) Ltd |
| 69. | PAULINE MATHLAELA & ASSOCIATES |
| 70. | Positive Thinking Consultants CC |
| 71. | Premier Agric (Pty) Ltd |
| 72. | Primeserv Corporate Solutions (Pty) LTD |
| 73. | Protech Training (Pty) Ltd |
| 74. | PROTECH TRAINING JET PARK |
| 75. | Redefined Skills Training & Development (Pty) Ltd |
| 76. | Sedibeng TVET College |
| 77. | Sew Africa Training Centre |
| 78. | Silungokuhle (Pty) Ltd |
| 79. | Sinovuyolethu Trading (Pty) Ltd |
| 80. | Talent for Sewing |
| 81. | Tebkhan Investments (Pty) Ltd |
| 82. | The Brokers Learning Centre |
| 83. | The Finishing College (Pty) Ltd |
| 84. | The Institute of Fashion and Garment Technology (Pty) Ltd |
| 85. | Thuto Skills Development |
| 86. | Tlhole Foundation (PTY) LTD |
| 87. | Trade Call Investments Apparel (Pty) LTD |
| 88. | Trade Call Investments Apparel (Pty) Ltd (Mobeni) |
| 89. | Try Easy Electrical Solutions |
| 90. | Tshwane North College |
| 91. | U AND G TRAINING (PTY) LTD |
| 92. | Ubucubu Home Industries |
| 93. | Ubuhle Bengcebo |
| 94. | Uyabusisa Arts and Development Pty Ltd |
| 95. | Value at Hand (Pty) Ltd |
| 96. | Vijay Bhagwan Consultancy and Solutions cc |
| 97. | VINE APPAREL (PTY)LTD |
| 98. | VPK BUSINESS VENTURE C C |
| 99. | Western Cape Clothing and Textiles Service Centre |
| 100. | Womens Leadership & Empowerment Initiative |
| 101. | World Pace Development & Training Institute (Pty) Ltd |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |