SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Provide consular and agency services 
SAQA US ID UNIT STANDARD TITLE
114847  Provide consular and agency services 
ORIGINATOR
SGB Diplomacy, Protocol and Foreign Affairs Assist 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Sovereignty of the State 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 6  Level TBA: Pre-2009 was L6  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-06-26  2008-11-26  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-11-26   2012-11-26  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
259998  Demonstrate knowledge of consular services  Level 6  Level TBA: Pre-2009 was L6  20   

PURPOSE OF THE UNIT STANDARD 
This unit standard has as its core purpose, qualifying learners who will provide and administrate consular and agency services. They will demonstrate an understanding of what a consular services entail and participate in diplomatic desk activities. They will perform administrative duties in a consular office. The qualifying learners will be able to assist South African citizens who are detained or imprisoned abroad. Based on the Vienna Convention on Consular regulations, the qualifying learner must know the rule of law and human rights relating to consular protection of all people in custody outside their own country.

The qualifying learner will be to:
  • Discuss the International Conventions and Treaties on Consular relations and optional protocols.
  • Assist South African citizens abroad in a administrative capacity.
  • Deliver consular services to SA citizens abroad.
  • Administer consular services as per Department of Home Affairs prescripts.
  • Explain the purpose and scope of consular assistance to detainees.
  • Provide ongoing consular assistance to prisoners. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this unit standard are assumed to have a Level 5 qualification or RPL equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Discuss the International Conventions and Treaties on Consular relations and optional protocols. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Categories of consular posts and terminology are explained. 

    ASSESSMENT CRITERION 2 
    Conditions for the establishment of a consular post are explained. 

    ASSESSMENT CRITERION 3 
    Consular functions are described in terms of the Vienna Convention. 

    ASSESSMENT CRITERION 4 
    The terms of the Hague Convention are analysed. 

    SPECIFIC OUTCOME 2 
    Assist South African citizens abroad. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Protection of SA nationals within the limits of international law is exercised. 

    ASSESSMENT CRITERION 2 
    Consular rights of a specific target country are investigated. 

    ASSESSMENT CRITERION 3 
    Extradition treaties are analysed. 

    ASSESSMENT CRITERION 4 
    The visa agreements and requirements of specific countries are explained. 

    ASSESSMENT CRITERION 5 
    Assistance programmes for distressed South Africans abroad are compiled according to DFA specifications. 

    SPECIFIC OUTCOME 3 
    Deliver agency services to SA citizens abroad. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Visa agreements, passports and travel documents are processed correctly. 

    ASSESSMENT CRITERION 2 
    Legality and authentication of SA documents are officiated. 

    ASSESSMENT CRITERION 3 
    Development of commercial, economic, cultural and scientific relations is fostered. 

    ASSESSMENT CRITERION 4 
    Co-operation with International law enforcement agencies is demonstrated. 

    ASSESSMENT CRITERION 5 
    Stressful consular situations such as child abductions, returning mortal remains, missing persons, security aspects are managed appropriately and according to DFA directives. 

    ASSESSMENT CRITERION 6 
    Identification of persons, aliens control, refugee control and repatriation are undertaken. 

    SPECIFIC OUTCOME 4 
    Manage consular services according to Department of Home Affairs prescripts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The status of persons is determined and confirmed before providing SA documents. 

    ASSESSMENT CRITERION 2 
    Documents are examined for authenticity. 

    ASSESSMENT CRITERION 3 
    Authenticity of claims are determined by applying observation and questioning techniques. 

    ASSESSMENT CRITERION 4 
    Prescripts of Department of Home Affairs are correctly applied. 

    ASSESSMENT CRITERION 5 
    Temporary and permanent residence permits are issued in accordance with Department of Home Affairs specifications. 

    SPECIFIC OUTCOME 5 
    Explain the purpose and scope of consular assistance to detainees. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The Vienna Convention on consular relations is assessed. 

    ASSESSMENT CRITERION 2 
    The Purpose and scope of consular assistance to detainees are explained. 

    ASSESSMENT CRITERION 3 
    Limitations on Consular assistance is determined and explained. 

    ASSESSMENT CRITERION 4 
    Privacy rights of detainees are identified. 

    ASSESSMENT CRITERION 5 
    The Right to choose or decline consular assistance is respected. 

    ASSESSMENT CRITERION 6 
    The assistance to Dual Nationals is explained. 

    ASSESSMENT CRITERION 7 
    Diplomatic enforcement of Consular Rights is explained. 

    SPECIFIC OUTCOME 6 
    Explain the nature of consular assistance following detention or arrest. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The procedures for initial contact with detainees are determined. 

    ASSESSMENT CRITERION 2 
    Basic consular advice for arrested foreign nationals is formulated. 

    ASSESSMENT CRITERION 3 
    Allegations of ill-treatment or abuse are followed up. 

    ASSESSMENT CRITERION 4 
    On-going pre-trial assistance is given. 

    ASSESSMENT CRITERION 5 
    Contact with Local Authorities and defence attorneys is established. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • International conventions and treaties
  • The Vienna and the Hague Conventions
  • Extradition treaties
  • Visa agreements, passports and travel documents
  • Legality and authentication of SA documents
  • Development of commercial, economic, cultural and scientific relations
  • The purpose and scope of consular assistance
  • Consular assistance upon detention and arrest
  • The role of Interpol in international crime combating
  • Assistance programmes to distressed South Africans abroad
  • Stressful consular situations: child abductions, returning mortal remains, missing persons, security aspects
  • Transportation of mortal remains of deceased SA citizens
  • Identification of persons, aliens control, refugee control and repartriation
  • Temporary and permanent residence permits 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in assisting South Africans and others. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage the administration of consular and agency services. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information pertaining to consular and agency services. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively in assisting SA nationals abroad. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to acquire best possible understanding of international conventions of consular relations. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 259998, which is "Demonstrate knowledge of consular services", Level 6, 20 credits.

    Assessment methods and integrated assessment

    Ensure that assessment covers the specific outcomes, the critical cross-field outcomes and the essential embedded knowledge. Assessment activities should be appropriate to the context and tools may include self-assessment, peer assessment, formative and summative assessment.

    A range of assessment methods should be used, including direct observation, product sample, simulation, questioning (verbal or written) and testimony (portfolio collection of evidence).

    Integrated assessment: It may be more effective and efficient to assess a number of unit standards together thus reducing the number of assessment "events". Ensure that the commonalities that exist between a number of unit standards are captured in a way that makes sense for assessment.

    Supplementary information

    Activity No. Hours Comments
    Lectures 30
    Experiential Learning 40
    Self-directed learning 10
    Skills coaching 20
    Other
    Total 100 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48762   Advanced Certificate: Mission Administration  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2008-11-26  Was PSETA until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. SAMDI 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.