SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

Advanced Certificate: Mission Administration 
SAQA QUAL ID QUALIFICATION TITLE
48762  Advanced Certificate: Mission Administration 
ORIGINATOR
SGB Diplomacy, Protocol and Foreign Affairs Assist 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
Was PSETA until Last Date for Achievement  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 08 - Law, Military Science and Security  Sovereignty of the State 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  121  Level 6  Level TBA: Pre-2009 was L6  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 
SAQA 0160/05  2007-06-26  2008-11-26 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-11-26   2012-11-26  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification is replaced by: 
Qual ID Qualification Title Pre-2009 NQF Level NQF Level Min Credits Replacement Status
64330  National Certificate: Mission Corporate Services Management  Level 6  Level TBA: Pre-2009 was L6  154   

PURPOSE AND RATIONALE OF THE QUALIFICATION 
The Advanced Certificate in Mission Administration is intended to provide qualifying learners with skills that will enable them to be competent administrators in diplomatic mission offices.

The qualification will:
  • Facilitate the training and development of administrators in foreign missions
  • Respond to the need for greater competence in diplomatic missions.
  • Improve the image of South Africa abroad.
  • Contribute to skills development and the re-skilling of the workforce.


    Rationale

    Administration is essential to the effective functioning of a country's missions abroad. Whilst South African diplomats represent the government in various host countries, their work is dependent on the existence of a competent support staff that ensures the smooth functioning of the missions. The Advanced Certificate in Mission Administration is designed to qualify learners to coordinate and manage the administration of a mission office thus ensuing that the particular mission is well organized to carry out its representative function in a host country. The qualification however goes beyond merely equipping learners with managerial skills, it provides learners with in depth understanding of what diplomacy entails that will ensure that they are equipped to project a positive image of South Africa. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Persons wishing to pursue this qualification are assumed to have:
  • NQF Level 5 competence in Communication.
  • Good general knowledge of current affairs.
  • Excellent knowledge of the South African situation.
  • Fair knowledge of other countries.


    Recognition of Prior Learning

    This qualification may be obtained through the recognition of relevant prior learning and/or experience. For the purpose of accrediting prior learning, providers are required to develop structured means for the assessment of individual candidates on a case-by-case basis. Such procedures and the assessment of individual candidates must be subject to moderation. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    N/A 

    EXIT LEVEL OUTCOMES 
    Exit Level Outcomes

    1. Administer and manage the diplomatic missions' offices.
    2. Communicate effectively in a foreign mission's office context.
    3. Demonstrate knowledge of diplomacy and international law.
    4. Perform and manage the practical aspects of agency and consular work.
    5. Demonstrate an understanding of the historical, social, political and economic realities of South Africa in a global context.


    Critical Cross Field Outcomes

    This qualification addresses the following critical cross-field outcomes. The way in which the critical cross-field outcomes are addressed is presented in detail in the unit standards.
  • Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made.
  • Working effectively with others as a member of a team, group, organisation, or community.
  • Organizing and managing oneself and one's activities responsibly and effectively.
  • Collecting, analysing, organizing and critically evaluating information.
  • Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion.
  • Using science and technology effectively and critically, showing responsibility towards the environment and health of others.
  • Demonstrating an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation. 

  • ASSOCIATED ASSESSMENT CRITERIA 
    1. The administration and management of the mission office meets the requirements of protocols and foreign service standards.
    2. Information is communicated and interpreted reliably and accurately in a diplomatic context.
    3. A broad knowledge of diplomacy and international law to enable the practice of diplomacy is demonstrated.
    4. Agency and consular work is performed within the ambit of the Department of Foreign Affairs regulations.
    5. A broad understanding of the historical, social, political and economic realities of South Africa to enable the practice of diplomacy is demonstrated.


    Integrated Assessment

    Ongoing formative assessment is required so that learners are given feedback on their progress in the achievement of specific learning outcomes. Summative assessment is concerned with the judgement of the learning in relation to the exit-level outcomes of the qualification, which test the learners' ability to integrate a large body of knowledge, skills and attitudes. Integrated assessments must be designed to achieve the following:
  • An integration of the achievement of exit-level outcomes in a way which demonstrates a 'deep' approach to learning and shows that the purpose of the qualification as a whole has been achieved;
  • A judgement of learner performance that can provide evidence of applied competence or capability;
  • An emphasis on criterion-referenced assessment which is more transparent to the learners and which is capable of being applied to the recognition of prior learning. 

  • INTERNATIONAL COMPARABILITY 
    The Advanced Certificate in Mission Administration addresses the competencies needed by the administrative personnel functioning in missions. This qualification is particular to the needs of South African personnel, the certificate builds capacity and adds specific knowledge required in a diplomatic context.

    No international equivalent to this qualification was found. A study of a number of programmes conducted by the SGB through contacts with selected embassies stationed in South Africa found that most countries tailor-make programmes to focus on specific areas and such programmes normally last between two to seven days. Possible reasons for this include:
  • Diplomatic training is restricted to technical rather than academic training. Most mission administrators are usually graduates with a management specialization.
  • Courses for diplomatic staff are often short courses and workshops which do not count towards formal qualifications.

    A survey of programmes offered by the SADC countries (Swaziland, Botswana, Zimbabwe and Namibia) indicated that the unit standards in this qualification reflect at a preliminary level the knowledge, understanding, skills and value orientations covered in such programmes although perspectives differ from country to country. 

  • ARTICULATION OPTIONS 
    On qualifying the learner will be able to proceed on to the Bachelors degree in Administration or any degree in Human Resource Management. Vertically the qualification articulates with other Advanced Certificates in the fields of administration and Human Resource Management. 

    MODERATION OPTIONS 
    Accredited providers should establish or refine moderation procedures and systems in line with the requirements of the relevant ETQA.

    One or more external moderators should moderate results of assessment. External moderators should provide reports not only on the fairness and consistency of assessment, but also on the validity of the assessment design in terms of the specified outcomes. 

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
  • Anyone assessing a learner against this qualification must have an NQF level 7 qualification or equivalent in his or her main academic field(s) or expertise and applicable prior or concurrent experience as a Higher Education and Training practitioner.
  • Anyone assessing a learner against this qualification must be registered as an assessor with the relevant ETQA. 

  • NOTES 
    This qualification has been replaced by qualification 64330, which is "National Certificate: Mission Administration", Level 6, 155 credits.

    Notes to Assessors

    The assessment of learners against this standard should meet the requirements of established principles, such as validity, reliability, and fairness.

    It will be necessary to develop assessment activities and tools that are appropriate to the workplace. These activities and tools may include an appropriate combination of self-assessment and peer assessment; formative and summative; portfolios and observations, etc.

    The specific outcomes listed in the relevant unit standards must be assessed against the criteria indicated through observation of performance, e.g. submitting a learner profile to a assessment panel. Supporting evidence should be used to prove competence of specific outcomes only when they are not clearly seen in the actual performance.

    Evidence of the specified critical cross-field outcomes should be found both in performance (e.g. working in a project team) and in the essential embedded knowledge (collecting, organizing and evaluating information) 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  114848  Manage the security of the communication systems in a mission  Level 5  Level TBA: Pre-2009 was L5 
    Core  114868  Demonstrate an understanding of international law in diplomatic context  Level 6  Level TBA: Pre-2009 was L6 
    Core  114861  Differentiate between the role and function of the DFA and the Department of Home Affairs  Level 6  Level TBA: Pre-2009 was L6 
    Core  114855  Evaluate South Africa's economic policies  Level 6  Level TBA: Pre-2009 was L6 
    Core  114864  Explain South Africa's key domestic policies  Level 6  Level TBA: Pre-2009 was L6 
    Core  114852  Explain xenophobia and racism in a diplomatic context  Level 6  Level TBA: Pre-2009 was L6 
    Core  114866  Interpret South Africa's Foreign Policy  Level 6  Level TBA: Pre-2009 was L6 
    Core  114870  Manage finances of the mission  Level 6  Level TBA: Pre-2009 was L6 
    Core  114849  Manage the administration of a mission office  Level 6  Level TBA: Pre-2009 was L6  12 
    Core  114872  Manage the human resources of a mission  Level 6  Level TBA: Pre-2009 was L6 
    Core  114845  Manage the mission's communication systems  Level 6  Level TBA: Pre-2009 was L6  12 
    Core  114850  Provide administrative support for South African promotions abroad  Level 6  Level TBA: Pre-2009 was L6 
    Core  114847  Provide consular and agency services  Level 6  Level TBA: Pre-2009 was L6  10 
    Fundamental  114851  Access information for presentations and diplomatic applications  Level 6  Level TBA: Pre-2009 was L6 
    Fundamental  114843  Communicate effectively in agency and consular work  Level 6  Level TBA: Pre-2009 was L6 
    Fundamental  114857  Manage health, safety and security in a mission  Level 6  Level TBA: Pre-2009 was L6 
    Fundamental  114854  Practice effective teamwork in agency administration  Level 6  Level TBA: Pre-2009 was L6 
    Fundamental  114856  Uphold ethical professional conduct in agency administration  Level 6  Level TBA: Pre-2009 was L6 
    Elective  10043  Develop, implement and manage a project/activity plan  Level 5  Level TBA: Pre-2009 was L5 
    Elective  7883  Manage workplace relations  Level 5  Level TBA: Pre-2009 was L5 
    Elective  7888  Monitor staff performance  Level 6  Level TBA: Pre-2009 was L6 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
    When qualifications are replaced, some of their learning programmes are moved to being recorded against the replacement qualifications. If a learning programme appears to be missing from here, please check the replacement.
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.