SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply and explain the generic business process and value chain model 
SAQA US ID UNIT STANDARD TITLE
115395  Apply and explain the generic business process and value chain model 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The person credited with this Unit Standard will have a good understanding of the relevant business processes and underlying theoretical knowledge of the appropriate Enterprise Resource Planning (ERP) functional area and be able to relate it to the business practice of a client.

The qualifying learner is capable of:
  • Explaining the underlying principles and theory that underpin a functional area.
  • Explaining the best-practice business process associated with an ERP functional area.
  • Comparing the client's business processes with best practice business processes.
  • Drawing a basic business process flow. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in Communication at NQF level 4 and Computer Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain the underlying principles and theory that underpin a functional area. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The underlying principles of a functional area are identified and explained in a report using examples to illustrate how the principles influence practice in the area in relation to ERP. 

    ASSESSMENT CRITERION 2 
    The underlying theories relating to ERP in a functional area are identified and explained in a presentation. 

    SPECIFIC OUTCOME 2 
    Explain the best-practice business process associated with an ERP functional area. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The processes associated with an ERP functional area are identified accurately. 

    ASSESSMENT CRITERION 2 
    Business best practice relating to the processes in the ERP functional area are identified and explained in a report that illustrates how business best practice can be implemented in the functional area. 

    ASSESSMENT CRITERION 3 
    The advantages of implementing business best practice in a functional area are illustrated in a written report with examples. 

    SPECIFIC OUTCOME 3 
    Compare the client's business processes with best-practice business processes. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The processes in practice in a business are identified and documented for comparison with business best practice. 

    ASSESSMENT CRITERION 2 
    The best practice equivalent of the client's business processes are identified and documented for comparison purposes. 

    ASSESSMENT CRITERION 3 
    The client's business processes and the best practice model are compared and recommendations made on how the business should alter its processes to align with best practice. 

    SPECIFIC OUTCOME 4 
    Draw a basic business process flow. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The characteristics and principles of process flow methodology are identified and summarised using examples from a process flow study that has been undertaken. 

    ASSESSMENT CRITERION 2 
    The salient details of a business process are determined and explained using the process flow methodology. 

    ASSESSMENT CRITERION 3 
    A business process flow diagram is compiled for a business showing the related features in the correct sequence and indicating the relative importance of each component. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Computer literacy.
  • Principles of good client relations.
  • The organisational service ethic.
  • Organisational policies and procedures. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
  • Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when recommending ways in which the client's business processes can be amended to align with business best practice. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group organization, community when determining the client's business process flow. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information when collecting information, writing reports and doing presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports and doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and the health of others when using computer software to write reports and preparing presentations. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing the effect of poor businesses on the viability of a business and the way that the use of best practice processes can improve a business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  63769   National Certificate: Business Analysis Support Practice  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Core  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  58977   National Certificate: Publishing  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Core  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  80686   National Diploma: Supply Chain Management: Sensitive Consumer Products  Level 6  NQF Level 06  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training and Consulting 
    2. Africa Institute For Public Administration 
    3. AFRICA MAYIBUYE LEADERSHIP 
    4. African Divas 
    5. African Khalom Holdings 
    6. AfroXpert Performance Developement cc 
    7. Akadon Trading (Pty) Ltd 
    8. Amabamba Recruitment 
    9. Amangile Academy (Pty) Ltd 
    10. Amelron General Business Enterprise 
    11. Aphro Collective 
    12. ARNL Construction Development Projects 
    13. Asiphokuhle Training and Research Institute 
    14. Ayandona Manufacturing and Distribution (Pty) Ltd 
    15. Bakgatla Municipal Solutions 
    16. Bantubanye Skills 
    17. Baobab Consulting and Training 
    18. Bashumi Consulting 
    19. Belgravia Institute of Mangement (PTY) LTD 
    20. Bephaswana Skills Development (Pty) Ltd 
    21. Bettes - Types Trading and Projects 
    22. BO Support Services CC 
    23. Bo-Ndu Traiding 
    24. Boikgantsho Consulting & Events 
    25. Bonolo Training Institute 
    26. Break The Chains Development Services 
    27. C Ngubane & Associates Inc. 
    28. CAD Academy (PTY) LTD. 
    29. CB Willemse Training 
    30. Centre For Municipal Research And Advice 
    31. Continuing Education Programme 
    32. Cre8ive Organisational Development 
    33. CTC College(PTY) LTD. 
    34. Dean Institute Of Learning (Pty) Ltd 
    35. Delbra Innovative Consultancy 
    36. Dependable Consulting (Pty) 
    37. Development Bank of Southern Africa (DBSA) 
    38. Dimension Development Network 
    39. Ditirelo Skills Development Services 
    40. Eastern Rose Enterprise 
    41. Edutraining Business College 
    42. Elective Training Institute Enterprise CC 
    43. Ethekwini Corporate and Human Resources Skills Development Unit 
    44. Express Model 405 
    45. Fabulous City Trading 
    46. Finweb Business Consultancy 
    47. Fire Protection Association of Southern Africa 
    48. Foster-Melliar (Pty) Ltd 
    49. Furniture World Training Centre 
    50. Gauteng City College 
    51. Glere Skills and Consultants 
    52. Goitsikitso Enterprise Trading 
    53. Growth Management Consulting 
    54. Hanyeleni Business Enterprise 
    55. HAVOHEJ CONSULTANCY 
    56. Hercuscope 
    57. HILLCROSS BUSINESS SCHOOL (PTY 
    58. His Mercy Learning Academy 
    59. Hlombe and Associates 
    60. IALE School of Advanced Learning Education 
    61. Ikwanda Customs Consultants CC 
    62. IMITHENTE DEVELOPMENT HOLDINGS 
    63. Inkcubeko YakwaNtu Trading 
    64. Inkqubeko Investment (Pty) Ltd 
    65. IQ Skills Academy (PTY) LTD. 
    66. Izicwe Consulting 
    67. Jeppe College of Commerce and 
    68. JIT Projects 
    69. Jobafrik Consulting 
    70. Josmap Training Institute 
    71. JTM Empowered 
    72. K-Leng Touch, Events and Skills Development 
    73. Kadimo Consulting CC. 
    74. Kamanga Skills Projects 
    75. Karabo Ya Karabo 
    76. Kernel Management and Consulting (PTY) LTD. 
    77. Kgakishe Trading and Projects (PTY) LTD 
    78. Kgotla Trading Enterprise 
    79. Kia Chuma 
    80. Kingdom Development Consultancy 
    81. KOKANO PROJECTS PTY LTD 
    82. KPK Training Solutions 
    83. Kwazulu Skills Academy 
    84. KWEM Management Solutions 
    85. KZN Tourism Training 
    86. Lelethu Training (Pty) Ltd 
    87. Lesias Educational Services 
    88. Lewerb Holdings (PTY) Ltd 
    89. Lindasande General Trading 
    90. Lindo Training and Services 
    91. Lip Holding (pty) LTD 
    92. Local Government Management Academy 
    93. Lwazi Community Facilitator 
    94. M.I.C. Training and Development 
    95. Mahlasedi Training Matters 
    96. Makgoka Development Facilitation (PTY) Ltd. 
    97. Makwedeng Training 
    98. Makwenzeke Grass and Cleaners CC. 
    99. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    100. MANCOSA Pty (Ltd) 
    101. Mangalani Business Enterprises 
    102. Maqhawe College 
    103. Masemase Consultancy CC. 
    104. Mc Intosh Xaba and Associates (MXA) 
    105. Meridian Capacity Building Corporation (Pty) Ltd 
    106. Mgwezane Training and Events Management CC. 
    107. Miczo's Enterprise 
    108. Mimoisa Business Solutions CC 
    109. Minotime (PTY) LTD 
    110. MJ Mafunisa Consulting (PTY) LTD 
    111. Mmitsa Training Solution Pty Ltd 
    112. MML Consulting CC. 
    113. Mod-Mosh Projects and Consulting (PTY) LTD 
    114. Mohlaje Solutions (Pty) Ltd 
    115. Mokgosi Trading CC. 
    116. Mortarboard Training Solutions 
    117. Mosako Wa Kitso 
    118. Moving Business Altitudes Consulting 
    119. MTK Corporate Solutions 
    120. Multiple Productive Management Solutions 
    121. Ndrendre Building & General Services 
    122. Nemalale Eagles Consultancy CC 
    123. Neopeo Trading & Projects 
    124. Nghano Training and Development Centre 
    125. Nhlahle Development Agency 
    126. NLKN Holdings (Pty) Ltd 
    127. Nokusho M Consulting and Trading 
    128. Ntokosi Consulting 
    129. Nyankwavi Investment CC. 
    130. Omithombo Management Academy 
    131. Outeniqua Leadership Institute 
    132. PanAfrican Supply Chain Academy 
    133. Pandelani Investment Holdings (PTY) LTD. 
    134. Pebetse Training and Consulting 
    135. PFIM Trading (Pty) Ltd 
    136. Philani Solutions 
    137. Phindile Development Services 
    138. Pioneer Business Consulting 
    139. Pitt Institute T/A Imithombo Institute 
    140. PMA Holdings (PTY ) LTD. 
    141. Power Rush Trading 170 CC. 
    142. Powernexus 
    143. Pro Jentibus Sports Development NPC 
    144. Progressive School of Business and Engineering (Pty) 
    145. PTDEV (Pty) Ltd 
    146. Pudi's Educational Services And Youth Development 
    147. Reflections Development Institute 
    148. Regent Business School (Pty) Ltd t/a Regent Business School 
    149. SA Maritime School and Transport College 
    150. Sabela Trading and Projects CC. 
    151. Sasalethu Consulting and Associates 
    152. SAZM TRADING AND PROJECTS PTY LTD 
    153. Shekinah Deep Excellence (PTY) LTD 
    154. Sithole Griffin & Associates (SGA) 
    155. Siyakhula Trust ETD Institute Pty Ltd 
    156. Siza Nesu Training and Consultants 
    157. South African Institute of Learning (SAIL) 
    158. South African ABET Development Agency SAADA 
    159. South African Governance and Business College 
    160. SPG Promotions and Distributions CC 
    161. SWARANANG MANAGEMENT CONSULTING CC 
    162. Tachfin Holdings 
    163. Tankimo Trading (Pty) Ltd 
    164. Team Dynamix 
    165. The Crimson CO CC. 
    166. Thubelihle Graduate Institute 
    167. Thusanang Skills & Training 
    168. Thuto Lere Community Empowerment Programme 
    169. Tlaletso Consultants 
    170. Tlotlangthuto Training & Consulting 
    171. Tloumogale Business Development & Consulting 
    172. Tradesman Consulting and Training Solutions 
    173. Training at Work (Pty) Ltd 
    174. Triads Management Services 
    175. Tru-ThoughtsTrading and Projects 
    176. Truly African Solutions CC. 
    177. Tsebong Training Centre 
    178. Tshelopele Development Institution 
    179. Tshepang Consulting & Project 
    180. Twin Peak Technologies 
    181. Ubuqhawe Consulting (Pty) Ltd 
    182. Ukhamba Quality Skills 
    183. Umqondo Consultancy 
    184. Unctionized Business Enterprise 
    185. University of Venda 
    186. Ursivox Interactive Systems 
    187. Uweso Consulting (Pty) Ltd 
    188. Valinsight (PTY) LTD 
    189. Vantage Training 
    190. Varsity Institute of Science &Technology 
    191. Venus Maintenance and Supply Services 
    192. Visionary Academy 
    193. Vukauzakhe Traiding Enterprise 
    194. Ya Hina Management Consulting and projects 
    195. Yes We Can Consulting Pty Ltd 
    196. ZJ Africa Learn (pty)Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.