SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply principles of knowledge management to organisational transformation 
SAQA US ID UNIT STANDARD TITLE
115405  Apply principles of knowledge management to organisational transformation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is for those learners who manage knowledge and who are involved in Organisational transformation and Change Management.

In particular, on completion of this Unit Standard, the learner will be able to:
  • Analyse the essential elements of the Knowledge Economy.
  • Identify the essential features of the Human Capital in an organisation.
  • Provide an analysis of the Structural Capital in an organisation.
  • Indicate how an organisation uses its Customer Capital.
  • Establish the relationship between Intellectual Capital and Knowledge Management.
  • Demonstrate the potential relationship between Knowledge Management and Organisational Transformation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • The learner is required to apply the principles enunciated within OT & CM in one organisation only.
  • The emphasis is on the construction and management of appropriate and effective Employment Equity programmes within the company.
  • The underlying principles of Knowledge Management must be applied to effecting Organizational Transformation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the essential elements of the Knowledge Economy. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An outline is provided of what constitutes the Knowledge Economy. 

    ASSESSMENT CRITERION 2 
    An analysis is given of what makes up a Knowledge Company. 

    ASSESSMENT CRITERION 3 
    The characteristics of a Knowledge Worker are documented and explained with examples that relate to the work done by the worker in an organisation. 

    SPECIFIC OUTCOME 2 
    Identify the essential features of the Human Capital in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations in general. 

    ASSESSMENT CRITERION 2 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations that are about to undergo organisational transformation and management change. 

    SPECIFIC OUTCOME 3 
    Provide an analysis of the Structural Capital in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The features of Structural Capital in an organisation are outlined using a flow diagram. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Structural Capital in a specific organisation by comparing it with the traditionally adopted model for such an organisation. 

    SPECIFIC OUTCOME 4 
    Indicate how an organisation uses its Customer Capital. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The term Customer Capital is defined using examples from an organisation. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Customer Capital in an organisation and the role it plays in the running of the organisation. 

    SPECIFIC OUTCOME 5 
    Establish the relationship between Intellectual Capital and Knowledge Management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An outline is provided of the features of Knowledge Management in an organisation. 

    ASSESSMENT CRITERION 2 
    The relationship between the Intellectual Capital of an organisation and its Knowledge Management processes is clearly outlined with practical examples in written form. 

    SPECIFIC OUTCOME 6 
    Demonstrate the relationship between Knowledge Management and Organisational Transformation. 
    OUTCOME NOTES 
    Demonstrate the potential relationship between Knowledge Management and Organisational Transformation 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The way in which a Company's Knowledge Management strategy can impact on Organisational Transformation is explained in a written report with examples of negative and positive impact. 

    ASSESSMENT CRITERION 2 
    The relationship between the Knowledge Management strategy and the Employment Equity strategy of a Company is outlined using the terms of the Labour Equity Act as the basis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.

    Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of Intellectual Capital.
  • Principles of Knowledge Management.
  • The Labour Equity Act. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when trying to find ways to overcome the problems that people in the organisation pose to organisational transformation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities when collecting the necessary data to write the various reports and presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information so as to write the various reports and presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports, discussing the issues with employees in an organisation and when doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when using technology to prepare documents and store and retrieve information. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing what factors hinder and which promote transformation and change and how the negatives need to be managed to ensure successful transformation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Fundamental  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Elective  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1LeadRoot (Pty) Ltd 
    2. A.S.A.P Training and Consulting 
    3. Abinet Training & Development 
    4. About Survival Consulting Agency 
    5. Acorser Corporate and Business Consulting Cc 
    6. Afriwealth Consulting 
    7. Akhona Skills Fountain and Trading 
    8. All Sorts 108 Skills Development PTY (Ltd) 
    9. Amandla Obunye Training Academy 
    10. Amathuba Learning and Training Centre 
    11. Amber Tower Training 
    12. Anesu Ka Mpho (Pty) Ltd 
    13. Arishi ISD (PTY) Ltd 
    14. ARMS - Audit & Risk Management Solutions 
    15. Asiphokuhle Training and Research Institute 
    16. ATTI Polokwane 
    17. Aubrey Nyiko Business Enterprises 
    18. Avenida Training Agency (Pty) Ltd 
    19. Bantubanye Skills 
    20. Basileia Strategies (Pty) Ltd 
    21. BDCE (Pty) Ltd 
    22. Bells Technical College 
    23. Biz Ed Trading 
    24. Bohlokoa Business Consultancy 
    25. Boland TVET College 
    26. Bona Business Solutions (PTY) LTD 
    27. Bono Skills Development (PTY) Ltd 
    28. Bonstev Consulting and Projects (Pty) Ltd 
    29. Brilliant Affairs 
    30. Broadmind Leadership Development and Training (Pty) Ltd 
    31. Cale Developments 
    32. Centre for Africa Capacity Building and Development (Pty) Ltd 
    33. Century Business Academy 
    34. Chartered Institute of Management (Pty) Ltd 
    35. Citiview Trading and Projects 
    36. College of Cape Town 
    37. Commerce Edge South Africa (Pty) Ltd 
    38. Conglomerates Institute (Pty) Ltd 
    39. Cradle Stars Trading Enterprise 
    40. D and D Lwazi Renaissance Research Development Institute 
    41. Dee's Training ( PTY) Ltd 
    42. Destiny Management Consultants (Pty) Ltd 
    43. Development Bank of Southern Africa (DBSA) 
    44. Ditseko Training and Development Services CC 
    45. DotCentre Business Consulting 
    46. Dzindalo Consulting (Pty) Ltd 
    47. E-Login Business Institute (Pty) Ltd 
    48. Edutel Public Service Company 
    49. Elective Training Institute Enterprise CC 
    50. Equity Training and Consulting 
    51. Escon 
    52. Eskilz College (Pty) Ltd 
    53. Ethembeni Multi Service Enterprise (Pty) Ltd 
    54. Excellent Minds Institute (Pty) Ltd 
    55. Extribyte (Pty) Ltd 
    56. Eyamalwandle (Pty) Ltd 
    57. Fachs Business Consulting and Training 
    58. Falcon Business Institute 
    59. Falcon Business Institute (PTY 
    60. Faranang Marketing 
    61. Finweb Business Consultancy (Pty) Ltd 
    62. Fort Hare Trading Solutions (Pty) Ltd 
    63. Free State Training and Development Institute 
    64. Gatyana Training Academy (Pty) Ltd 
    65. Genvio cc 
    66. Glere Skills and Consultants 
    67. Gleyding Management Institute (Pty) Ltd 
    68. Glicam Trading Enterprise 
    69. Global Steel Merchants (Pty) Ltd 
    70. GOBELA CONSULTING 
    71. Harvestine Investments (Pty) Ltd 
    72. Harvitex cc 
    73. HDPSA 
    74. HDPSA GROUP (PTY) LTD 
    75. Higherway Institute of Learning (Pty) Ltd 
    76. Hilmark Trading (PTY) LTD 
    77. Hlaniki Investment Holdings 
    78. Hlombe and Associates 
    79. IALE School of Advanced Learning Education 
    80. ICM t/a Institute for Career Management 
    81. Immaculate Training and Consulting 
    82. Imperium Consulting (Pty) Ltd 
    83. Inafrica General Trading Pty LTD 
    84. Innovative Technology Design 
    85. Institute of Busines Management of Southern Africa 
    86. Integrated Corporate Skills Solution 
    87. JIT Projects 
    88. Josmap Training Institute 
    89. Kairos Training College 
    90. Kcobodo Training Centre (KTC) 
    91. Kgaka Kgolo Institute 
    92. Khongoloti Training Academy 
    93. Khuphula Training Solutions and Trading (Pty) Ltd 
    94. Knowlead Consulting & Training 
    95. Kunaku Procurement Solutions (Pty) Ltd 
    96. Le - Mark Training and Development Pty (Ltd) 
    97. Lead Afrika Consulting (Pty) Ltd 
    98. Leap Projects 
    99. Learncore (Pty) Ltd 
    100. Leronsa Trading Enterprise 
    101. Letlhokoa Management Services 
    102. LETZAA Group 
    103. Lip Holding (pty) LTD 
    104. Lungile Mchunu Consultancy (Pty) Ltd 
    105. Lusa Social Enterprenueship Institute (PTY)LTD 
    106. Mafamawethu Consultants 
    107. Mahloko Training, Auditing Services and other Projects 
    108. Majuba Technical Vocational Education and Training College 
    109. Makaota Training Consultants 
    110. Makavila Suppliers CC. 
    111. Makgoka Development Facilitation (PTY) Ltd. 
    112. Mamuhle Academy 
    113. Management College of Southern Africa (MANCOSA) 
    114. MAS SAFE SECURITY CC 
    115. Matabane Professional Accountant 
    116. Matash Holdings (Pty) Ltd 
    117. Matontech Trading Enterprise 
    118. Matprodev Consulting 
    119. Matsila Holdings 
    120. Maximum Development Institute 
    121. Mgwezane Training and Management cc 
    122. Milpark Education (Pty) Ltd 
    123. Mimosa Business Consultants 
    124. Mission Point Consulting 
    125. Mission Point Trading 69 
    126. MJ Mafunisa Consulting (PTY) LTD 
    127. Mmanape Management Solutions 
    128. MML Consulting CC. 
    129. MMPS Holdings 
    130. MOD - MOSH Projects and Consulting 
    131. Mohlaje Solutions (Pty) Ltd 
    132. Mokoai Business Solutions (Pty) Ltd 
    133. Molly Malete Productions CC 
    134. Mowils Consultants 
    135. Mpumalanga School of Government - MPSG 
    136. MSC Education Holdings (PTY) LTD 
    137. MTK Corporate Solutions 
    138. MUHANGWENE DEVELOPMENT ENTERPRISE 
    139. Myeza Trading Enterprise 
    140. Nare Training and Development 
    141. National Skills and Technical College 
    142. Nghunyule Investments 
    143. Nkqubela Community Developers 
    144. NokushoM Consultancy and Trading 
    145. Nonunu Projects 
    146. Orbit TVET College 
    147. Orchards Graduate School (Pty) Ltd 
    148. Outeniqua Leadership Institute 
    149. Pamodzi Training Services 
    150. Pebetse Training and Consulting 
    151. Performance Management Collaborative Africa (Pty) Ltd 
    152. Peuneo (Pty) Ltd 
    153. Phoka Tshela Projects 
    154. Pholo Human Capital (Pty) Ltd 
    155. Phunda Maria Consulting 
    156. Pioneer Business Consulting 
    157. PMA Holdings (PTY ) LTD. 
    158. PND Academy of Learning 
    159. Poshido Trading 
    160. Positive Thinking Consultants cc 
    161. Practicon Training 
    162. Praxis Training and Consultancy 
    163. Prestige Leaders Consulting (Pty) Ltd 
    164. Primeserv Corporate Solutions 
    165. Princely Knowledge Consulting 
    166. Princetop Corporative Training (Pty) Ltd 
    167. Prodigy Business Services 
    168. Profounder Intelligence Management Services 
    169. Progressive School of Business and Engineering (Pty) 
    170. Prosam Consulting Group (Pty) Ltd 
    171. Prospen Group (Pty) Ltd 
    172. PTDEV (Pty) Ltd 
    173. Pulakgadi Training Consulting CC 
    174. Quintax Training and Development 
    175. Ramaja Training and Business Consultancy (Pty)Ltd 
    176. Ramazwi Security Service and Training Agency (Pty) Ltd 
    177. Ratomac Trading Consultants (Pty) Ltd 
    178. Reflections Development Institute 
    179. Regen Institute of Leadership and Management Education 
    180. Regenesys School of Public Management 
    181. Regent Business School (Pty) Ltd t/a Regent Business School 
    182. Ribolla Learning Academy 
    183. Ritepath HR Solutions 
    184. RKM Consultancy and Trading 
    185. Saint Colonel Graduate Institute 
    186. Salt Lake Residence Action Group (SARAG) 
    187. Sampatla Procurement Solutions (Pty) Ltd 
    188. Sbongukhanyo (Pty) Ltd 
    189. Silver Streak Trading 649 CC 
    190. Sims Khula Training & Skills Development 
    191. Sisizathu Training 
    192. Skills Share Africa Institute 
    193. South Africa School of Diplomacy, Protocol and Public Administration 
    194. South African ABET Development Agency SAADA 
    195. South African Centre for Business Studies (Pty) Ltd 
    196. South African Governance and Business College 
    197. Southern African Institute of Learning 
    198. Spears Business and Life Coach Consulting 
    199. Starplex408 Pty) Ltd 
    200. Step Ahead Academy (Pty) Ltd 
    201. Striving Mind Trading 289 
    202. Summat Training Institute (Pty) Ltd 
    203. Synergy Corporate (Pty) Ltd 
    204. T Mabuya and Associates (Pty) Ltd 
    205. Tachfin Holdings 
    206. Talent Emporium Academy (PTY) Ltd 
    207. Talent Sculpture 
    208. Tanosa Trading CC 
    209. Tasc Business Consulting and Training 
    210. Tembe Service Providers 
    211. Thandiwenathi (Pty) Ltd 
    212. Thasha Training and Consulting 
    213. The Finishing College (Pty) Ltd 
    214. The Iscariota Group 
    215. The Justice College 
    216. Thobologo Training and Education Group (Pty) Ltd 
    217. Thubelihle Graduate Institute 
    218. Thubelihle Graduate Institute (Pty) Ltd 
    219. Thuto Lore Academy 
    220. Thuto-Boswa Education and Training Solution 
    221. Tinotel Communications 
    222. Tippinggate Business Solutions 
    223. Tloumogale Business Development & Consulting (Pty) Ltd 
    224. Tonex Management Solutions (Pty) Ltd 
    225. Tovani Traiding 299 
    226. Trainyoucan (Pty) Ltd 
    227. Transafric Consulting Pty Ltd 
    228. Tru-ThoughtsTrading and Projects 
    229. Tshepang Consulting & Project 
    230. Tshisimani Holdings (PTY) Ltd. 
    231. Tshwane Training Institute (Pty) Ltd 
    232. Tsoelopele Leadership Consulting (Pty) Ltd 
    233. Ukwakhile Projects (PTY) Ltd 
    234. Umfolozi College for TVET 
    235. Umfolozi FET College 
    236. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    237. University of Pretoria 
    238. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    239. Vicmat Consultants 
    240. Vuca Institute of Leadership Development 
    241. Vumilia Africa Group 
    242. Vurhena Business Consultancy 
    243. Vusheni Learning Academy 
    244. WEINVEST INVESTMENT CC 
    245. Weinvest Investments 
    246. Welas African Kitchen CC 
    247. YAB Business Solutions (Pty)Ltd 
    248. Yellow Media Publishing Group (Pty) Ltd 
    249. Ziyana Business Consulting and Training (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.