SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Apply principles of knowledge management to organisational transformation 
SAQA US ID UNIT STANDARD TITLE
115405  Apply principles of knowledge management to organisational transformation 
ORIGINATOR
SGB Human Resource Management and Practices 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Human Resources 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is for those learners who manage knowledge and who are involved in Organisational transformation and Change Management.

In particular, on completion of this Unit Standard, the learner will be able to:
  • Analyse the essential elements of the Knowledge Economy.
  • Identify the essential features of the Human Capital in an organisation.
  • Provide an analysis of the Structural Capital in an organisation.
  • Indicate how an organisation uses its Customer Capital.
  • Establish the relationship between Intellectual Capital and Knowledge Management.
  • Demonstrate the potential relationship between Knowledge Management and Organisational Transformation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • The learner is required to apply the principles enunciated within OT & CM in one organisation only.
  • The emphasis is on the construction and management of appropriate and effective Employment Equity programmes within the company.
  • The underlying principles of Knowledge Management must be applied to effecting Organizational Transformation. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Analyse the essential elements of the Knowledge Economy. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An outline is provided of what constitutes the Knowledge Economy. 

    ASSESSMENT CRITERION 2 
    An analysis is given of what makes up a Knowledge Company. 

    ASSESSMENT CRITERION 3 
    The characteristics of a Knowledge Worker are documented and explained with examples that relate to the work done by the worker in an organisation. 

    SPECIFIC OUTCOME 2 
    Identify the essential features of the Human Capital in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations in general. 

    ASSESSMENT CRITERION 2 
    The characteristics of Human Capital are outlined in terms of what they mean for organisations that are about to undergo organisational transformation and management change. 

    SPECIFIC OUTCOME 3 
    Provide an analysis of the Structural Capital in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The features of Structural Capital in an organisation are outlined using a flow diagram. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Structural Capital in a specific organisation by comparing it with the traditionally adopted model for such an organisation. 

    SPECIFIC OUTCOME 4 
    Indicate how an organisation uses its Customer Capital. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The term Customer Capital is defined using examples from an organisation. 

    ASSESSMENT CRITERION 2 
    An analysis is presented of the Customer Capital in an organisation and the role it plays in the running of the organisation. 

    SPECIFIC OUTCOME 5 
    Establish the relationship between Intellectual Capital and Knowledge Management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An outline is provided of the features of Knowledge Management in an organisation. 

    ASSESSMENT CRITERION 2 
    The relationship between the Intellectual Capital of an organisation and its Knowledge Management processes is clearly outlined with practical examples in written form. 

    SPECIFIC OUTCOME 6 
    Demonstrate the relationship between Knowledge Management and Organisational Transformation. 
    OUTCOME NOTES 
    Demonstrate the potential relationship between Knowledge Management and Organisational Transformation 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The way in which a Company's Knowledge Management strategy can impact on Organisational Transformation is explained in a written report with examples of negative and positive impact. 

    ASSESSMENT CRITERION 2 
    The relationship between the Knowledge Management strategy and the Employment Equity strategy of a Company is outlined using the terms of the Labour Equity Act as the basis. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA .
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA.

    Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of Intellectual Capital.
  • Principles of Knowledge Management.
  • The Labour Equity Act. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made when trying to find ways to overcome the problems that people in the organisation pose to organisational transformation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities when collecting the necessary data to write the various reports and presentations. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information so as to write the various reports and presentations. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation when writing reports, discussing the issues with employees in an organisation and when doing presentations. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically when using technology to prepare documents and store and retrieve information. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation when seeing what factors hinder and which promote transformation and change and how the negatives need to be managed to ensure successful transformation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Fundamental  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  48874   National Certificate: Business Consulting Practice (Enterprise Resource Planning)  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Elective  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49419   National Diploma: Business Consulting Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. About Survival Consulting Agency 
    2. Afriwealth Consulting 
    3. AfroXpert Performance Developement cc 
    4. Brilliant Affairs 
    5. Buena Vista Learning Academy 
    6. Cradle Stars Trading Enterprise 
    7. CTAM Training and Consulting 
    8. Development Bank of Southern Africa (DBSA) 
    9. Eskilz College (Pty) Ltd 
    10. Ethembeni Multi Service Enterprise (Pty) Ltd 
    11. Faranang Marketing 
    12. GOBELA CONSULTING 
    13. Growth Management Consulting 
    14. HDPSA 
    15. Hlombe and Associates 
    16. IALE School of Advanced Learning Education 
    17. ICM t/a Institute for Career Management 
    18. Inafrica General Trading Pty LTD 
    19. Josmap Training Institute 
    20. Kairos Training College 
    21. Knowlead Consulting & Training 
    22. KOKANO PROJECTS PTY LTD 
    23. Leap Projects 
    24. LETZAA Group 
    25. Lip Holding (pty) LTD 
    26. Mafamawethu Consultants 
    27. Mahloko Training, Auditing Services and other Projects 
    28. Makaota Training Consultants 
    29. Mamuhle Academy 
    30. Management College of Southern Africa (MANCOSA) 
    31. Matsila Holdings 
    32. Mimosa Business Consultants 
    33. MML Consulting CC. 
    34. Mortarboard Training Solutions 
    35. MTK Corporate Solutions 
    36. MUHANGWENE DEVELOPMENT ENTERPRISE 
    37. Myeza Trading Enterprise 
    38. Nkqubela Community Developers 
    39. Pebetse Training and Consulting 
    40. Pioneer Business Consulting 
    41. PMA Holdings (PTY ) LTD. 
    42. Praxis Training and Consultancy 
    43. Princely Knowledge Consulting 
    44. Princetop Corporative Training (Pty) Ltd 
    45. Progressive School of Business and Engineering (Pty) 
    46. PTDEV (Pty) Ltd 
    47. Pulakgadi Training Consulting CC 
    48. Regent Business School (Pty) Ltd t/a Regent Business School 
    49. Salt Lake Residence Action Group (SARAG) 
    50. South African ABET Development Agency SAADA 
    51. South African Governance and Business College 
    52. Tachfin Holdings 
    53. Talent Emporium Academy (PTY) Ltd 
    54. Talent Sculpture 
    55. Tasc Business Consulting and Training 
    56. Tembe Service Providers 
    57. Thuto-Boswa Education and Training Solution 
    58. Tovani Traiding 299 
    59. Transafric Consulting Pty Ltd 
    60. Tshepang Consulting & Project 
    61. Tshisimani Holdings (PTY) Ltd. 
    62. Umfolozi FET College 
    63. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    64. Vicmat Consultants 
    65. WEINVEST INVESTMENT CC 
    66. YAB Business Solutions (Pty)Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.