SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Gather, record and interpret business related information 
SAQA US ID UNIT STANDARD TITLE
115499  Gather, record and interpret business related information 
ORIGINATOR
SGB Entrepreneurship & Small Business Development 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard aims to build high quality business enquiry services to ensure an improvement in the quality of information provided. It will also contribute to the economic growth and sustainable development of South Africa by improving the standard of workers in this industry.

The qualifying learner is capable of:
  • Collecting business related information for a client.
  • Processing business related information in the correct format.
  • Interpreting business related information from a client. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this Unit Standard should be competent in Computer Literacy, Mathematical Literacy and Communications at NQF level 3 or equivalent. 

    UNIT STANDARD RANGE 
    The following elements include but are not limited to:
  • Manual procedures: Preprinted documents, hand written documents.
  • Systems: Computer programmes. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collect business related information for a client. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Business related information for a client is collected according to organisation's requirements. 

    ASSESSMENT CRITERION 2 
    Business related information collected is documented and/or captured according to requirements. 

    ASSESSMENT CRITERION 3 
    Accuracy and completeness of business related information is confirmed with the client. 

    ASSESSMENT CRITERION 4 
    Documented and/or captured information is processed and where applicable referred within stipulated timeframes 

    SPECIFIC OUTCOME 2 
    Process business related information in the correct format. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Information is recorded on correctly identified document or software programme. 

    ASSESSMENT CRITERION 2 
    Information is recorded/captured within agreed time frames and procedures. 

    ASSESSMENT CRITERION 3 
    Format of documentation/reports are in line with organisational standards. 

    ASSESSMENT CRITERION 4 
    Query is referred to authorised individuals for discussion and decision making. 

    SPECIFIC OUTCOME 3 
    Interpret business related information from a client. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Business information gathered for a client is evaluated for currency, sufficiency and authenticity. 

    ASSESSMENT CRITERION 2 
    Business information gathered is evaluated against the requirements of the organisation for validity. 

    ASSESSMENT CRITERION 3 
    Business information gathered meets with the requirements for the decision making process. 

    ASSESSMENT CRITERION 4 
    Information identified as insufficient or lacking is identified and reported as per organisational procedures. 

    ASSESSMENT CRITERION 5 
    Organisational policy on data integrity is maintained according to requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA or by an ETQA that has a Memorandum of understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or by an ETQA that has a Memorandum of understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or by an ETQA that has a Memorandum of understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Organisation policies and procedures for dealing with requests and queries.
  • Roles and responsibilities of employees in the organisation.
  • Organisational lines of authority.
  • Organisational operating systems 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively so as to know how to collect the required information and how to process it for future use 

    UNIT STANDARD CCFO COLLECTING 
    Collect analyse, organise and critically evaluate information when collecting business information from a client, analyzing it and recording it for future use and for giving advice. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively when recording information in the appropriate format on a computer system when evaluating the client's business and seeing that weaknesses in one area affect performance in other areas 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  48883   Further Education and Training Certificate: Small Business Advising (Information Support)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  SERVICES 
    Elective  50479   Further Education and Training Certificate: Advertising  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MICTS 
    Elective  57611   National Certificate: 2D Animation  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MICTS 
    Elective  58820   National Certificate: Advertising  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MICTS 
    Elective  58394   National Certificate: Film and Television Production  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MICTS 
    Elective  59387   National Certificate: Intellectual Property Administration  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30  CATHSSETA 
    Elective  49710   National Diploma: Development Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ATTI (Advanced Technonogy Training Institute) 
    2. ATTI Nelspruit Pty Ltd 
    3. BLC Entertainment 
    4. College Africa Group (Pty) Ltd 
    5. Digital School of Marketing (Pty) Ltd 
    6. Epitome Villa (Pty)Ltd 
    7. Eshybrand Pty Ltd 
    8. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    9. FILM Mentorship & Training SA 
    10. Frayintermedia Cc 
    11. HILLCROSS BUSINESS SCHOOL (PTY 
    12. Ikusasalethu Youth Development Project NPC 
    13. Leseding Computer Systems 
    14. MBOWA COLLEGE PTY LTD 
    15. Media Village Training 
    16. Metanoia Ratings PTY LTD 
    17. Mufuka Business and Technical 
    18. Musengavhadzimu Media 
    19. Nyathela Business College 
    20. OL Afrika Media 
    21. OPELONG BUSINESS INSTITUTE (PT 
    22. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    23. PRX SCHOOL TEST 
    24. QUALITATIVE INNOVATIVE SOLUTIONS 
    25. QUARPHIX (PTY) LTD 
    26. Richfield Graduate Institute of Technology Pty Ltd 
    27. SOUTH AFRICAN CORPORATE TRAINING ASSOCIATION (PTY) LTD 
    28. The Finishing College (Pty) Lt 
    29. Tinotel Communications 
    30. Training B2B CC 
    31. Varsity Institute of Science & Technology (Pty)Ltd 
    32. Visionary Skill Academy 
    33. VUTHLARI MARKETING CONSULTING 
    34. Whitestone College 
    35. Youth Media Movement 
    36. ZA WIT (PTY) LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.