SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Implement a programme of diversity management in the workplace 
SAQA US ID UNIT STANDARD TITLE
116924  Implement a programme of diversity management in the workplace 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  14 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to demonstrate an understanding of the various types of discrimination and the various designated groups potentially forming part of any workplace. The learner will have the ability to develop tools to counteract ideologies of superiority, and the ability to sensitise a workforce in this area in order to work toward bringing about transformation in the South Africa.

In particular, on completion of this unit standard, the learner is able to:
  • Discuss the ideology of superiority.
  • Detail various factors manifested as discrimination.
  • The roles of institutional and personal power in diversity issues.
  • Complete research and facilitation on diversity and the management thereof.
  • Develop tools to counter discrimination.
  • Prepare a framework to manage diversity in the workplace.
  • Promote a culture of equality.
  • Relate the learning gained in achieving this unit standard to Organisational Transformation and Change Management (OT&CM). 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in:
  • Communication at NQF Level 4 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Develop an understanding of how race, sex and other factors are involved in power-hierarchies arising from ideologies of superiority. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The difference between discrimination based on ideologies of superiority and those that are not, is analysed and the results delivered in a presentation. 

    ASSESSMENT CRITERION 2 
    Feedback is given on how personal and institutional power, based on historically-based ideologies, affects group and management processes. 

    ASSESSMENT CRITERION 3 
    A presentation is made showing the extent and methods of entrenchment of ideologies of superiority in South African history. 

    ASSESSMENT CRITERION 4 
    An explanation is given of how ideologies of superiority have affected the learner's own personal development and how the learner has undertaken a process to heal any damage experienced. 

    ASSESSMENT CRITERION 5 
    An assessment is presented of the way in which ideologies become institutionalised. 

    SPECIFIC OUTCOME 2 
    Demonstrate where and how group identity, stereotyping, discrimination, exclusion and
    cultural difference affect interpersonal relationships in an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The factors related to ideologies and how they affect a selected workplace is audited and identified in a written report. 

    ASSESSMENT CRITERION 2 
    Trends and gaps in positive and supportive workplace relationships are identified and discussed using examples from an organisation. 

    SPECIFIC OUTCOME 3 
    Develop the tools to combat practices that keep ideologies of superiority alive. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An audit is made of the ways in which a selected organisation presents itself in terms of historical record, e.g. artifacts, festivals, taboos and informal culture. 

    ASSESSMENT CRITERION 2 
    An analysis is provided of the extent to which the ways in which a selected organisation presents itself in terms of historical record supports or contradicts ideologies of superiority. 

    ASSESSMENT CRITERION 3 
    A plan is presented to engage institutional leadership with a view to replacing any culture embracing ideological superiority with one that does not. 

    ASSESSMENT CRITERION 4 
    The factors included in any plan to replace cultures embracing ideological superiority with ones that do not are identified in a presentation. 

    ASSESSMENT CRITERION 5 
    A personal plan is designed by the learner to contradict any occurrence of ideologies of superiority in his/her life. 

    SPECIFIC OUTCOME 4 
    Develop a framework for effective diversity management. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The way in which a selected organisation would link different aspects of change management to an evaluation of diversity is presented in a matrix. 

    ASSESSMENT CRITERION 2 
    A participatory workshop model is designed to enable managers to acquire the skills of diversity management. 

    ASSESSMENT CRITERION 3 
    An effective grievance procedure is designed which could gain the support of all employees, including management. 

    ASSESSMENT CRITERION 4 
    The skills related to conflict resolution which could be used in situations based on diversity issues are presented to interested parties. 

    ASSESSMENT CRITERION 5 
    An analysis is made of how the power affect management practices including line management, mentoring, supervision, small group work and career pathing. 

    SPECIFIC OUTCOME 5 
    Develop a programme to promote a culture of equality. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A programme is presented which engages employees in understanding and valuing each others' life-stories, especially in relation to their cultures. 

    ASSESSMENT CRITERION 2 
    A workshop is designed to enable employees to appreciate and value the successes of a particular organisation with regard to inclusive practice and to make further progress in this regard. 

    SPECIFIC OUTCOME 6 
    Define and implement a diversity management strategy/policy in accordance with the business plan of a selected organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The business plan of a particular organisation is analysed to determine how, if at all, this has been communicated throughout the workplace. 

    ASSESSMENT CRITERION 2 
    The performance management process of a chosen organization is analysed to determine the way in which the company uses this to advance appreciation of diversity and effectiveness of diversity management. 

    ASSESSMENT CRITERION 3 
    The way in which exit interviews could be conducted with a view to establishing how, if at all, staff turnover is linked to diversity issues is explain ed focusing on how this information could be fed into management structures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor
  • Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • An overview of the South African Constitution.
  • An overview of South Africa's Bill of Human Rights.
  • Types of designated groups and forms of discrimination.
  • Tools to promote a culture of equality.
  • The concepts of businesses as going concerns and the profit motive.
  • The fundamentals of OT&CM.
  • A basic knowledge of South African history and the legal system in place prior to the introduction of the HRD, and other, related legislation. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution in creative ways in order to implement a diversity management strategy in accordance with a company's business plan. 

    UNIT STANDARD CCFO WORKING 
    Team and group work are utilised to demonstrate how discrimination can affect interpersonal relationships in a workplace. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing self to enable the development of tools to combat ideologies of superiority, as found in South African history, in an organisation. 

    UNIT STANDARD CCFO COLLECTING 
    Critically collecting, evaluating and analysing information in order to understand power-hierarchies. 

    UNIT STANDARD CCFO DEMONSTRATING 
    An understanding of related systems within an organisation so that a framework and programme can be developed to promote equality and manage diversity in a company. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  50205   National Certificate: Municipal Integrated Development Planning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training and Consulting 
    2. Africa Institute For Public Administration 
    3. AFRICA MAYIBUYE LEADERSHIP 
    4. African Divas 
    5. African Khalom Holdings 
    6. AfroXpert Performance Developement cc 
    7. Akadon Trading (Pty) Ltd 
    8. Amabamba Recruitment 
    9. Amangile Academy (Pty) Ltd 
    10. Amelron General Business Enterprise 
    11. Aphro Collective 
    12. ARNL Construction Development Projects 
    13. Asiphokuhle Training and Research Institute 
    14. Ayandona Manufacturing and Distribution (Pty) Ltd 
    15. Bakgatla Municipal Solutions 
    16. Bantubanye Skills 
    17. Baobab Consulting and Training 
    18. Bashumi Consulting 
    19. Belgravia Institute of Mangement (PTY) LTD 
    20. Bephaswana Skills Development (Pty) Ltd 
    21. Bettes - Types Trading and Projects 
    22. BO Support Services CC 
    23. Bo-Ndu Traiding 
    24. Boikgantsho Consulting & Events 
    25. Bonolo Training Institute 
    26. Break The Chains Development Services 
    27. C Ngubane & Associates Inc. 
    28. CAD Academy (PTY) LTD. 
    29. CB Willemse Training 
    30. Centre For Municipal Research And Advice 
    31. Continuing Education Programme 
    32. Cre8ive Organisational Development 
    33. CTC College(PTY) LTD. 
    34. Dean Institute Of Learning (Pty) Ltd 
    35. Delbra Innovative Consultancy 
    36. Dependable Consulting (Pty) 
    37. Development Bank of Southern Africa (DBSA) 
    38. Dimension Development Network 
    39. Ditirelo Skills Development Services 
    40. Edutraining Business College 
    41. Elective Training Institute Enterprise CC 
    42. Ethekwini Corporate and Human Resources Skills Development Unit 
    43. Express Model 405 
    44. Fabulous City Trading 
    45. Fire Protection Association of Southern Africa 
    46. Furniture World Training Centre 
    47. Glere Skills and Consultants 
    48. Goitsikitso Enterprise Trading 
    49. Growth Management Consulting 
    50. Hanyeleni Business Enterprise 
    51. Hercuscope 
    52. His Mercy Learning Academy 
    53. Hlombe and Associates 
    54. IALE School of Advanced Learning Education 
    55. Ikwanda Customs Consultants CC 
    56. IMITHENTE DEVELOPMENT HOLDINGS 
    57. Inkcubeko YakwaNtu Trading 
    58. Inkqubeko Investment (Pty) Ltd 
    59. IQ Skills Academy (PTY) LTD. 
    60. Izicwe Consulting 
    61. JIT Projects 
    62. Jobafrik Consulting 
    63. Josmap Training Institute 
    64. JTM Empowered 
    65. K-Leng Touch, Events and Skills Development 
    66. Kadimo Consulting CC. 
    67. Kamanga Skills Projects 
    68. Karabo Ya Karabo 
    69. Kernel Management and Consulting (PTY) LTD. 
    70. Kgakishe Trading and Projects (PTY) LTD 
    71. Kgotla Trading Enterprise 
    72. Kia Chuma 
    73. Kingdom Development Consultancy 
    74. KOKANO PROJECTS PTY LTD 
    75. KPK Training Solutions 
    76. Kwazulu Skills Academy 
    77. KWEM Management Solutions 
    78. KZN Tourism Training 
    79. Lelethu Training (Pty) Ltd 
    80. Lesias Educational Services 
    81. Lewerb Holdings (PTY) Ltd 
    82. Lindasande General Trading 
    83. Lindo Training and Services 
    84. Lip Holding (pty) LTD 
    85. Local Government Management Academy 
    86. Lwazi Community Facilitator 
    87. M.I.C. Training and Development 
    88. Mahlasedi Training Matters 
    89. Makgoka Development Facilitation (PTY) Ltd. 
    90. Makwenzeke Grass and Cleaners CC. 
    91. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    92. MANCOSA Pty (Ltd) 
    93. Mangalani Business Enterprises 
    94. Maqhawe College 
    95. Masemase Consultancy CC. 
    96. Mc Intosh Xaba and Associates (MXA) 
    97. Meridian Capacity Building Corporation (Pty) Ltd 
    98. Mgwezane Training and Events Management CC. 
    99. Miczo's Enterprise 
    100. Mimoisa Business Solutions CC 
    101. Minotime (PTY) LTD 
    102. MJ Mafunisa Consulting (PTY) LTD 
    103. Mmitsa Training Solution Pty Ltd 
    104. MML Consulting CC. 
    105. Mod-Mosh Projects and Consulting (PTY) LTD 
    106. Mohlaje Solutions (Pty) Ltd 
    107. Mokgosi Trading CC. 
    108. Mortarboard Training Solutions 
    109. Mosako Wa Kitso 
    110. Moving Business Altitudes Consulting 
    111. MTK Corporate Solutions 
    112. Multiple Productive Management Solutions 
    113. Ndrendre Building & General Services 
    114. Nemalale Eagles Consultancy CC 
    115. Neopeo Trading & Projects 
    116. Nghano Training and Development Centre 
    117. Nhlahle Development Agency 
    118. NLKN Holdings (Pty) Ltd 
    119. Nokusho M Consulting and Trading 
    120. Ntokosi Consulting 
    121. Nyankwavi Investment CC. 
    122. Omithombo Management Academy 
    123. Outeniqua Leadership Institute 
    124. PanAfrican Supply Chain Academy 
    125. Pandelani Investment Holdings (PTY) LTD. 
    126. Pebetse Training and Consulting 
    127. PFIM Trading (Pty) Ltd 
    128. Philani Solutions 
    129. Phindile Development Services 
    130. Pioneer Business Consulting 
    131. Pitt Institute T/A Imithombo Institute 
    132. PMA Holdings (PTY ) LTD. 
    133. Power Rush Trading 170 CC. 
    134. Powernexus 
    135. Pro Jentibus Sports Development NPC 
    136. Progressive School of Business and Engineering (Pty) 
    137. PTDEV (Pty) Ltd 
    138. Pudi's Educational Services And Youth Development 
    139. Reflections Development Institute 
    140. Regent Business School (Pty) Ltd t/a Regent Business School 
    141. Sabela Trading and Projects CC. 
    142. Sasalethu Consulting and Associates 
    143. SAZM TRADING AND PROJECTS PTY LTD 
    144. Shekinah Deep Excellence (PTY) LTD 
    145. Sithole Griffin & Associates (SGA) 
    146. Siyakhula Trust ETD Institute Pty Ltd 
    147. Siza Nesu Training and Consultants 
    148. South African ABET Development Agency SAADA 
    149. South African Governance and Business College 
    150. SPG Promotions and Distributions CC 
    151. SWARANANG MANAGEMENT CONSULTING CC 
    152. Tachfin Holdings 
    153. Tankimo Trading (Pty) Ltd 
    154. Team Dynamix 
    155. The Crimson CO CC. 
    156. Thubelihle Graduate Institute 
    157. Thuto Lere Community Empowerment Programme 
    158. Tlaletso Consultants 
    159. Tlotlangthuto Training & Consulting 
    160. Tloumogale Business Development & Consulting 
    161. Tradesman Consulting and Training Solutions 
    162. Training at Work (Pty) Ltd 
    163. Triads Management Services 
    164. Tru-ThoughtsTrading and Projects 
    165. Truly African Solutions CC. 
    166. Tsebong Training Centre 
    167. Tshelopele Development Institution 
    168. Tshepang Consulting & Project 
    169. Twin Peak Technologies 
    170. Ubuqhawe Consulting (Pty) Ltd 
    171. Ukhamba Quality Skills 
    172. Umqondo Consultancy 
    173. Unctionized Business Enterprise 
    174. University of Venda 
    175. Uweso Consulting (Pty) Ltd 
    176. Valinsight (PTY) LTD 
    177. Vantage Training 
    178. Venus Maintenance and Supply Services 
    179. Visionary Academy 
    180. Vukauzakhe Traiding Enterprise 
    181. Vumilia Africa Group 
    182. Ya Hina Management Consulting and projects 
    183. ZJ Africa Learn (pty)Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.