SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage and develop oneself in the public sector work environment 
SAQA US ID UNIT STANDARD TITLE
119332  Manage and develop oneself in the public sector work environment 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners working towards this standard will be working within a Public Sector environment, specialising in Public Finance Management and Administration, where the acquisition of competence against this standard will add value to one's job. This standard will also add value to public officials who are seeking to develop a career pathway towards becoming an accomplished public finance management and administration specialist.

The qualifying learner is capable of:
  • Demonstrating insight into emotional intelligence in personal development
  • Managing work relationships within the Public Sector environment
  • Demonstrating an understanding of stress in order to apply strategies to achieve optimal stress levels in personal and work situations
  • Identifying and applying the skills and knowledge required for the development of a career path 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this Unit Standard must be in possession of a Further Education and Training Certificate or equivalent qualification. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate insight into emotional intelligence in personal development. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A personality assessment is conducted with a view of dealing with the behaviour of individuals and groups. 

    ASSESSMENT CRITERION 2 
    From personality assessment, self-awareness and the evaluation of own behaviour in authentic situations is identified and suitable strategies and techniques are adopted to manage own behaviour in authentic work situations. 

    ASSESSMENT CRITERION 3 
    The knowledge of own interpersonal behaviour, and work adjustment and maladjustment is applied in dealing with colleagues in the workplace. 

    ASSESSMENT CRITERION 4 
    Mentoring relations are established and counseling/coaching sessions are undertaken to address any problem areas identified self-assessment. 

    SPECIFIC OUTCOME 2 
    Manage work relationships within the Public Sector environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A knowledge and understanding of the nature of personality is demonstrated for the purposes of applying such knowledge toward dealing with the conduct of colleagues in the public sector context. 

    ASSESSMENT CRITERION 2 
    Team working, relationship and conflict management and communication styles are described in relation to the specific organisational culture and context. 

    ASSESSMENT CRITERION 3 
    Different personality theories are applied in dealing with the behaviour of individuals and groups in the public sector context. 

    ASSESSMENT CRITERION 4 
    Management of working relationships are understood in the context of public sector management processes and dynamics. 

    SPECIFIC OUTCOME 3 
    Demonstrate an understanding of stress in order to apply strategies to achieve optimal stress levels in personal and work situations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The causes of stress in work and personal situations are discussed and strategies for managing stress are identified. 
    ASSESSMENT CRITERION RANGE 
    The causes of stress include but are not limited to personal stress, societal stress, environmental stress and organisational stress.
     

    ASSESSMENT CRITERION 2 
    Stress is categorised according to positive and negative stressors and an indication given on how to reduce the impact of negative stress and capitalise on positive stress. 

    ASSESSMENT CRITERION 3 
    The interrelationship between the stressors identified is discussed and strategies identified for maintaining balance. 

    ASSESSMENT CRITERION 4 
    Typical reactions to stress are identified and proactive and reactive stress management strategies are conceptualised and applied. 
    ASSESSMENT CRITERION RANGE 
    Typical reactions include but are not limited to physical, emotional, cognitive and behavioural reactions.
     

    ASSESSMENT CRITERION 5 
    A stress management plan is designed to maximize optimal stress levels in order to reduce negative stress in personal life and work situations. 

    SPECIFIC OUTCOME 4 
    Identify and apply the skills and knowledge required for the development of a career path. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A personal development plan is developed and ways of realising it are demonstrated. 

    ASSESSMENT CRITERION 2 
    Motivating and demotivating factors are identified to determine personal career drivers and limitations. 

    ASSESSMENT CRITERION 3 
    The skills and knowledge required for the development of the identified career path are identified and skills programmes undertaken accordingly. 

    ASSESSMENT CRITERION 4 
    Early career dilemmas and experiences are explained with reference to their influence on adjustment to the workplace and later career success and ways to minimise obstacles for the successful achievement of development plan are identified and implemented. 

    ASSESSMENT CRITERION 5 
    Appropriate resources within the public sector context are utilised to enhance personal development plan. 

    ASSESSMENT CRITERION 6 
    Mechanisms for obtaining feedback on current levels of competence and personal growth are identified and implemented. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • Techniques for assessing personal potential, strengths and development needs and appreciation of the values of these to organisations
  • National legislation relating to career growth and skills development, eg. The Skills Development Act, South African Qualifications Act.
  • Motivation theories
  • Change management
  • Performance management principles
  • Organisational policies and procedures in respect of career planning and development
  • Organisational structures
  • Basic concepts of Emotional Intelligence 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to proactively manage and develop oneself in the public sector work environment. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organization or community to gain feedback on work relationships and personal development plans. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to reduce stress and manage personal development plan proactively within work context. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and crtically evaluate information in order to overcome self-imposed and external barriers to the successful implementation of career plans. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to interpret work relations and feedback received on self-development objectives. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others in managing development plan, work relations and stress in the public sector context. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts do not exist in isolation and that self-development and career plans need to be managed within changing contexts. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by analyzing self-development and career plan, and stress management in a wider context. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Fundamental  67467   National Certificate: Municipal Governance  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  49554   National Diploma: Public Finance Management and Administration  Level 5  NQF Level 05  Reregistered  2023-06-30  LG SETA 
    Elective  57824   Further Education and Training Certificate: Public Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1LeadRoot (Pty) Ltd 
    2. Abinet Training & Development 
    3. Acorser Corporate and Business Consulting Cc 
    4. Afriwealth Consulting 
    5. Akadon Trading (Pty) Ltd 
    6. Akhona Skills Fountain and Trading 
    7. All Access Holdings 
    8. All Sorts 108 Skills Development PTY (Ltd) 
    9. Alpha Business Consultants 
    10. Amandla Obunye Training Academy 
    11. Amathuba Learning and Training Centre 
    12. Amber Tower Training 
    13. Anesu Ka Mpho (Pty) Ltd 
    14. Arishi ISD (PTY) Ltd 
    15. ARMS - Audit & Risk Management Solutions 
    16. ATTI Polokwane 
    17. Aubrey Nyiko Business Enterprises 
    18. Avenida Training Agency (Pty) Ltd 
    19. Bantubanye Skills 
    20. Basileia Strategies (Pty) Ltd 
    21. BDCE (Pty) Ltd 
    22. Bells Technical College 
    23. BESO Business Empowerment Solutions CC 
    24. Bikologix Projects 
    25. Biz Ed Trading 
    26. Bohlokoa Business Consultancy 
    27. Bokatoka Construction and Projects 
    28. Bona Business Solutions (PTY) LTD 
    29. Bono Skills Development (PTY) Ltd 
    30. Bonstev Consulting and Projects (Pty) Ltd 
    31. Broadmind Leadership Development and Training (Pty) Ltd 
    32. Cale Developments 
    33. Centre for Africa Capacity Building and Development (Pty) Ltd 
    34. Century Business Academy 
    35. Change Strategies Consulting Services CC 
    36. Chartered Institute of Management (Pty) Ltd 
    37. Citiview Trading and Projects 
    38. College of Cape Town 
    39. Commerce Edge South Africa (Pty) Ltd 
    40. Conglomerates Institute (Pty) Ltd 
    41. Cradle Stars Trading Enterprise 
    42. D and D Lwazi Renaissance Research Development Institute 
    43. Dee's Training ( PTY) Ltd 
    44. Destiny Management Consultants (Pty) Ltd 
    45. Development Bank of Southern Africa (DBSA) 
    46. Ditseko Training and Development Services CC 
    47. DotCentre Business Consulting 
    48. Dzindalo Consulting (Pty) Ltd 
    49. E-Login Business Institute (Pty) Ltd 
    50. Edutel Public Service Company 
    51. Elective Training Institute Enterprise CC 
    52. Equity Training and Consulting 
    53. Eskilz College (Pty) Ltd 
    54. ETAMIC PTY LTD 
    55. Ethembeni Multi Service Enterprise (Pty) Ltd 
    56. Excellent Minds Institute (Pty) Ltd 
    57. Extribyte (Pty) Ltd 
    58. Eyamalwandle (Pty) Ltd 
    59. Fachs Business Consulting and Training 
    60. Falcon Business Institute 
    61. Falcon Business Institute (PTY 
    62. Finweb Business Consultancy (Pty) Ltd 
    63. Fort Hare Trading Solutions (Pty) Ltd 
    64. Free State Training and Development Institute 
    65. GATYANA TRAINING ACADEMY 
    66. Gatyana Training Academy (Pty) Ltd 
    67. Genvio cc 
    68. Giant Alive Services 
    69. Glere Skills and Consultants 
    70. Gleyding Management Institute (Pty) Ltd 
    71. Glicam Trading Enterprise 
    72. Global Steel Merchants (Pty) Ltd 
    73. GOBELA CONSULTING 
    74. Hadima Training Academy 
    75. Harvestine Investments (Pty) Ltd 
    76. Harvitex cc 
    77. HDPSA GROUP (PTY) LTD 
    78. Health Science Academy 
    79. Higherway Institute of Learning (Pty) Ltd 
    80. Hlombe and Associates 
    81. iCollege 
    82. IGKM Management Services (Pty) Ltd 
    83. Ikhaya Training and Consulting 
    84. Imani Business Advisory Services (Pty) Ltd 
    85. Immaculate Training and Consulting 
    86. Imperium Consulting (Pty) Ltd 
    87. Inafrica General Trading Pty LTD 
    88. Innovative Technology Design 
    89. Institute of Busines Management of Southern Africa 
    90. Institute of Public Affairs and Governance PTY (LTD) 
    91. Integrated Corporate Skills Solution 
    92. Isiphephelo Consultants 
    93. Itumeleng Wellness Solutions 
    94. Johsie Enertprise 
    95. Josmap Training Institute 
    96. Kcobodo Training Centre (KTC) 
    97. Kgaka Kgolo Institute 
    98. Khongoloti Training Academy 
    99. Khuphula Training Solutions and Trading (Pty) Ltd 
    100. KMS College 
    101. Kunaku Procurement Solutions (Pty) Ltd 
    102. Le - Mark Training and Development Pty (Ltd) 
    103. Lead Afrika Consulting (Pty) Ltd 
    104. Learncore (Pty) Ltd 
    105. Leronsa Trading Enterprise 
    106. Letlhokoa Management Services 
    107. LMMM Training and Development 
    108. Lungile Mchunu Consultancy (Pty) Ltd 
    109. Lusa Social Enterprenueship Institute (PTY)LTD 
    110. Mafamawethu Consultants 
    111. Mahayi HRD Services cc 
    112. Majuba Technical Vocational Education and Training College 
    113. Makgoka Development Facilitation (PTY) Ltd. 
    114. Mamuhle Academy 
    115. Management College of Southern Africa (MANCOSA) 
    116. Maritime Business Institute 
    117. MARS Business Consulting 
    118. MAS SAFE SECURITY CC 
    119. Matabane Professional Accountant 
    120. Matash Holdings (Pty) Ltd 
    121. Matontech Trading Enterprise 
    122. Matprodev Consulting 
    123. Matsila Holdings 
    124. Maximum Development Institute 
    125. Mgwezane Training and Management cc 
    126. Milpark Education (Pty) Ltd 
    127. Mission Point Consulting 
    128. Mission Point Trading 69 
    129. MJ Mafunisa Consulting (PTY) LTD 
    130. MML Consulting CC. 
    131. MMPS Holdings 
    132. MOD - MOSH Projects and Consulting 
    133. Mokoai Business Solutions (Pty) Ltd 
    134. Molly Malete Productions CC 
    135. Motheo Skills Entity 
    136. Mowils Consultants 
    137. Mpumalanga School of Government - MPSG 
    138. MSC Education Holdings (PTY) LTD 
    139. MTK Corporate Solutions 
    140. Mufuka Business and Technical College 
    141. MUHANGWENE DEVELOPMENT ENTERPRISE 
    142. Nalengmokoni Investors (Pty) Ltd 
    143. Nare Training and Development 
    144. National Skills and Technical College 
    145. Ndotha General Trading 
    146. Nghunyule Investments 
    147. Nkqubela Community Developers 
    148. NokushoM Consultancy and Trading 
    149. Nonunu Projects 
    150. Nvsion Consulting 
    151. Onyx Training Support 
    152. Orbit TVET College 
    153. Orchards Graduate School (Pty) Ltd 
    154. Outeniqua Leadership Institute 
    155. Pamodzi Training Services 
    156. Pebetse Training and Consulting 
    157. Performance Management Collaborative Africa (Pty) Ltd 
    158. Peuneo (Pty) Ltd 
    159. Phoka Tshela Projects 
    160. Pholo Human Capital (Pty) Ltd 
    161. Phunda Maria Consulting 
    162. Pioneer Business Consulting 
    163. PMA Holdings (PTY ) LTD. 
    164. PND Academy of Learning 
    165. Poshido Trading 
    166. Positive Thinking Consultants cc 
    167. Practicon Training 
    168. Prestige Leaders Consulting (Pty) Ltd 
    169. Primeserv Corporate Solutions 
    170. Princetop Corporative Training (Pty) Ltd 
    171. Prodigy Business Services 
    172. Profounder Intelligence Management Services 
    173. Progressive School of Business and Engineering (Pty) 
    174. Prosam Consulting Group (Pty) Ltd 
    175. Prospen Group (Pty) Ltd 
    176. Provincial Training Academy Western Cape 
    177. PTDEV (Pty) Ltd 
    178. Pulakgadi Training Consulting CC 
    179. Quintax Training and Development 
    180. Ramaja Training and Business Consultancy (Pty)Ltd 
    181. Ramazwi Security Service and Training Agency (Pty) Ltd 
    182. Rams Professional Training and Conferencing 
    183. Ratomac Trading Consultants (Pty) Ltd 
    184. RCG Markets 
    185. Reflections Development Institute 
    186. Regen Institute of Leadership and Management Education 
    187. Regenesys School of Public Management 
    188. Regent Business School (Pty) Ltd t/a Regent Business School 
    189. Resonance Institue of Learning 
    190. Ribolla Learning Academy 
    191. Ritepath HR Solutions 
    192. RKM Consultancy and Trading 
    193. Saint Colonel Graduate Institute 
    194. Sampatla Procurement Solutions (Pty) Ltd 
    195. Sbongukhanyo (Pty) Ltd 
    196. Silalele Consulting CC. 
    197. Silver Streak Trading 649 CC 
    198. Sims Khula Training & Skills Development 
    199. Sisizathu Training 
    200. SIZA NESU TRAINING AND DEVELOPMENT 
    201. Skills Share Africa Institute 
    202. South Africa School of Diplomacy, Protocol and Public Administration 
    203. South African Centre for Business Studies (Pty) Ltd 
    204. South African Corporate Training Association 
    205. Southern African Institute of Learning 
    206. Spears Business and Life Coach Consulting 
    207. STARPLEX 408 CC 
    208. Starplex408 Pty) Ltd 
    209. Step Ahead Academy (Pty) Ltd 
    210. Striving Mind Trading 289 
    211. Summat Training Institute (Pty) Ltd 
    212. Synergy Corporate (Pty) Ltd 
    213. T Mabuya and Associates (Pty) Ltd 
    214. Tachfin Holdings 
    215. Talent Centre Training 
    216. Talent Emporium Academy (PTY) Ltd 
    217. Tanosa Trading CC 
    218. Tasc Business Consulting and Training 
    219. TCNS Resources (PTY) Ltd 
    220. Thandiwenathi (Pty) Ltd 
    221. Thasha Training and Consulting 
    222. The Crimson CO CC. 
    223. The Finishing College (Pty) Ltd 
    224. The Iscariota Group 
    225. The Justice College 
    226. Thekwini FET College 
    227. Thinking Mind Trading 
    228. Thobologo Training and Education Group (Pty) Ltd 
    229. Thubelihle Graduate Institute 
    230. Thubelihle Graduate Institute (Pty) Ltd 
    231. Thuto Lore Academy 
    232. Thuto-Boswa Education and Training Solution 
    233. Tinotel Communications 
    234. Tippinggate Business Solutions 
    235. Tloumogale Business Development & Consulting 
    236. Tloumogale Business Development & Consulting (Pty) Ltd 
    237. Tonex Management Solutions (Pty) Ltd 
    238. Trainyoucan (Pty) Ltd 
    239. Transafric Consulting Pty Ltd 
    240. Tshepang Consulting & Project 
    241. Tshwane Training Institute (Pty) Ltd 
    242. Tsoelopele Leadership Consulting (Pty) Ltd 
    243. Tummo Development Enterprise 
    244. Tumpu Trading and Projects 
    245. TWINMARK STRATEGY AND MANAGEMENT CONSULTANTS 
    246. Ubuqhawe Consulting (Pty) Ltd 
    247. Ukwakhile Projects (PTY) Ltd 
    248. Umfolozi College for TVET 
    249. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    250. University of Pretoria 
    251. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    252. Vibra Skills CC. 
    253. Vicmat Consultants 
    254. Vuca Institute of Leadership Development 
    255. Vumilia Africa Group 
    256. Vurhena Business Consultancy 
    257. Vusheni Learning Academy 
    258. Wasteng (PTY) Ltd 
    259. WEINVEST INVESTMENT CC 
    260. Weinvest Investments 
    261. Welas African Kitchen CC 
    262. World Pace Development and Training Institute 
    263. Yellow Media Publishing Group (Pty) Ltd 
    264. Zambezi Accounting (Pty) Ltd 
    265. Ziya Investment Holdings Pty Ltd 
    266. Ziyana Business Consulting and Training (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.