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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Analyse, interpret and communicate information 
SAQA US ID UNIT STANDARD TITLE
120304  Analyse, interpret and communicate information 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  9 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for elected political leaders and public sector officials involved with the service delivery activities that require use of public assets to render services to communities. This Unit Standard will also be useful for South Africa's public officials and political executives, strategic executive managers and other role-players. The qualifying learner will be able to apply communication knowledge, skills and values which will contribute to the improvement in service delivery to communities.

The qualifying learner is capable of:
  • Collating and categorising information.
  • Analysing information.
  • Developing conclusions and recommendations.
  • Communicating conclusions and recommendations according to organisational and legislative requirements. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 4. It is also recommended that learners are competent in Computer Skills at NQF Level 4. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collate and categorise information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The information collation method is selected based on required analysis. 

    ASSESSMENT CRITERION 2 
    Measures to minimise the impact are implemented in line with the required analysis. 

    ASSESSMENT CRITERION 3 
    Data is captured in a format that protects its integrity and is accessible to users. 

    ASSESSMENT CRITERION 4 
    Data is stored in accordance with information categories of the organisational knowledge management system. 

    SPECIFIC OUTCOME 2 
    Analyse information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Data is analysed using analysis techniques based on information required. 

    ASSESSMENT CRITERION 2 
    Analytical techniques are applied in accordance with methodological conventions. 

    ASSESSMENT CRITERION 3 
    Variations and anomalies are recorded in accordance the prescripts of the methodology. 

    ASSESSMENT CRITERION 4 
    Anomalies are acted upon without compromising the validity of the analysis. 

    SPECIFIC OUTCOME 3 
    Develop conclusions and recommendations. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Interpretation methods are applied consistently to all the information. 

    ASSESSMENT CRITERION 2 
    Conclusions drawn are derived from a logical interpretation of the information. 

    ASSESSMENT CRITERION 3 
    Key points of the conclusion(s) are documented in accordance with organisational reporting format. 

    ASSESSMENT CRITERION 4 
    A valid analysis is provided as an addendum to the report to support assumptions made. 

    SPECIFIC OUTCOME 4 
    Communicate conclusions and recommendations according to organisational and legislative requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The information presented reflects the key points, is traceable, unambiguous and is a valid reflection of the data. 

    ASSESSMENT CRITERION 2 
    The information presented meets the requirements of organisational reports in terms of format, style, detail and complexity. 

    ASSESSMENT CRITERION 3 
    The method of presentation meets the organisational and legislative requirements of timing, distribution, confidentiality and security. 

    ASSESSMENT CRITERION 4 
    The information presented is in line with audience needs. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • The Public Services Act.
  • The Municipal Systems Act and the Municipal Structures Act.
  • The Promotion of Administrative Justice Act.
  • The Promotion of Access the Information Act.
  • The Batho-Pele White Paper on Transforming Public Sector Service Delivery.
  • Public Finance Management act.
  • Information flows within the organisation.
  • Customer service techniques.
  • Communication obstacles and techniques. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING