SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Analyse, interpret and communicate information 
SAQA US ID UNIT STANDARD TITLE
120304  Analyse, interpret and communicate information 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful for elected political leaders and public sector officials involved with the service delivery activities that require use of public assets to render services to communities. This Unit Standard will also be useful for South Africa's public officials and political executives, strategic executive managers and other role-players. The qualifying learner will be able to apply communication knowledge, skills and values which will contribute to the improvement in service delivery to communities.

The qualifying learner is capable of:
  • Collating and categorising information.
  • Analysing information.
  • Developing conclusions and recommendations.
  • Communicating conclusions and recommendations according to organisational and legislative requirements. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 4. It is also recommended that learners are competent in Computer Skills at NQF Level 4. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collate and categorise information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The information collation method is selected based on required analysis. 

    ASSESSMENT CRITERION 2 
    Measures to minimise the impact are implemented in line with the required analysis. 

    ASSESSMENT CRITERION 3 
    Data is captured in a format that protects its integrity and is accessible to users. 

    ASSESSMENT CRITERION 4 
    Data is stored in accordance with information categories of the organisational knowledge management system. 

    SPECIFIC OUTCOME 2 
    Analyse information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Data is analysed using analysis techniques based on information required. 

    ASSESSMENT CRITERION 2 
    Analytical techniques are applied in accordance with methodological conventions. 

    ASSESSMENT CRITERION 3 
    Variations and anomalies are recorded in accordance the prescripts of the methodology. 

    ASSESSMENT CRITERION 4 
    Anomalies are acted upon without compromising the validity of the analysis. 

    SPECIFIC OUTCOME 3 
    Develop conclusions and recommendations. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Interpretation methods are applied consistently to all the information. 

    ASSESSMENT CRITERION 2 
    Conclusions drawn are derived from a logical interpretation of the information. 

    ASSESSMENT CRITERION 3 
    Key points of the conclusion(s) are documented in accordance with organisational reporting format. 

    ASSESSMENT CRITERION 4 
    A valid analysis is provided as an addendum to the report to support assumptions made. 

    SPECIFIC OUTCOME 4 
    Communicate conclusions and recommendations according to organisational and legislative requirements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The information presented reflects the key points, is traceable, unambiguous and is a valid reflection of the data. 

    ASSESSMENT CRITERION 2 
    The information presented meets the requirements of organisational reports in terms of format, style, detail and complexity. 

    ASSESSMENT CRITERION 3 
    The method of presentation meets the organisational and legislative requirements of timing, distribution, confidentiality and security. 

    ASSESSMENT CRITERION 4 
    The information presented is in line with audience needs. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learner must demonstrate an understanding of:
  • The Public Services Act.
  • The Municipal Systems Act and the Municipal Structures Act.
  • The Promotion of Administrative Justice Act.
  • The Promotion of Access the Information Act.
  • The Batho-Pele White Paper on Transforming Public Sector Service Delivery.
  • Public Finance Management act.
  • Information flows within the organisation.
  • Customer service techniques.
  • Communication obstacles and techniques. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to analyse and interpret information. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to fulfil communication requirements in public service sector. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly to ensure a proactive communication strategy. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information to convey the correct and appropriate communication messages. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to convey communications messages. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to integrate communication tools into work context. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that communication problem-solving contexts within the public sector do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
  • Participating as responsible citizens in the life of local, national and global communities by ensuring that communication within the public sector is carried out in a responsible and accountable manner.
  • Be culturally and aesthetically sensitive in relating to all internal and external roleplayers across a range of contexts when apply communication skills in a public sector environment. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Additional

    Articulation Possibilities:

    This unit standard will enable a learner to articulate to other qualifications in Financial Management, Financial Services, Business Administration, Public Finance Management and Administration, Municipal Finance Management and Administration, Generic Financial Management, Leadership in Local Government. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  80547   National Certificate: Auctioneering Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Fundamental  67467   National Certificate: Municipal Governance  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  58759   National Certificate: Ports and Harbours  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  TETA 
    Fundamental  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Fundamental  58995   National Certificate: Weather Observation  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Fundamental  62610   National Diploma: Copywriting  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Fundamental  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Fundamental  58183   National Diploma: Forensic Pathology Support  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Fundamental  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  TETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1LeadRoot (Pty) Ltd 
    2. Abinet Training & Development 
    3. Acorser Corporate and Business Consulting Cc 
    4. Afriwealth Consulting 
    5. Akhona Skills Fountain and Trading 
    6. All Sorts 108 Skills Development PTY (Ltd) 
    7. Amandla Obunye Training Academy 
    8. Amathuba Learning and Training Centre 
    9. Amber Tower Training 
    10. Anesu Ka Mpho (Pty) Ltd 
    11. Arishi ISD (PTY) Ltd 
    12. ARMS - Audit & Risk Management Solutions 
    13. ATTI Polokwane 
    14. Aubrey Nyiko Business Enterprises 
    15. Avenida Training Agency (Pty) Ltd 
    16. Bantubanye Skills 
    17. Basileia Strategies (Pty) Ltd 
    18. BDCE (Pty) Ltd 
    19. Bells Technical College 
    20. Biz Ed Trading 
    21. Bohlokoa Business Consultancy 
    22. Boland TVET College 
    23. Bona Business Solutions (PTY) LTD 
    24. Bono Skills Development (PTY) Ltd 
    25. Bonstev Consulting and Projects (Pty) Ltd 
    26. Broadmind Leadership Development and Training (Pty) Ltd 
    27. Cale Developments 
    28. Centre for Africa Capacity Building and Development (Pty) Ltd 
    29. Century Business Academy 
    30. Change Strategies Consulting Services CC 
    31. Chartered Institute of Management (Pty) Ltd 
    32. Citiview Trading and Projects 
    33. College of Cape Town 
    34. Commerce Edge South Africa (Pty) Ltd 
    35. Conglomerates Institute (Pty) Ltd 
    36. D and D Lwazi Renaissance Research Development Institute 
    37. Dee's Training ( PTY) Ltd 
    38. Destiny Management Consultants (Pty) Ltd 
    39. Development Bank of Southern Africa (DBSA) 
    40. Digital School of Marketing (Pty) Ltd 
    41. Ditseko Training and Development Services CC 
    42. DotCentre Business Consulting 
    43. Dzindalo Consulting (Pty) Ltd 
    44. E-Login Business Institute (Pty) Ltd 
    45. Edutel Public Service Company 
    46. Equity Training and Consulting 
    47. Ethembeni Multi Service Enterprise (Pty) Ltd 
    48. Excellent Minds Institute (Pty) Ltd 
    49. Extribyte (Pty) Ltd 
    50. Eyamalwandle (Pty) Ltd 
    51. Fachs Business Consulting and Training 
    52. Falcon Business Institute 
    53. Finweb Business Consultancy (Pty) Ltd 
    54. Fort Hare Trading Solutions (Pty) Ltd 
    55. Free State Training and Development Institute 
    56. GATYANA TRAINING ACADEMY 
    57. Gatyana Training Academy (Pty) Ltd 
    58. Genvio cc 
    59. Gleyding Management Institute (Pty) Ltd 
    60. Glicam Trading Enterprise 
    61. Global Steel Merchants (Pty) Ltd 
    62. GOBELA CONSULTING 
    63. Harvestine Investments (Pty) Ltd 
    64. Harvitex cc 
    65. HDPSA GROUP (PTY) LTD 
    66. Higherway Institute of Learning (Pty) Ltd 
    67. iCollege 
    68. Immaculate Training and Consulting 
    69. Imperium Consulting (Pty) Ltd 
    70. Innovative Technology Design 
    71. Institute of Busines Management of Southern Africa 
    72. Integrated Corporate Skills Solution 
    73. Isiphephelo Consultants 
    74. Josmap Training Institute 
    75. Kcobodo Training Centre (KTC) 
    76. Kgaka Kgolo Institute 
    77. Khongoloti Training Academy 
    78. Khuphula Training Solutions and Trading (Pty) Ltd 
    79. KMS College 
    80. Kunaku Procurement Solutions (Pty) Ltd 
    81. Le - Mark Training and Development Pty (Ltd) 
    82. Lead Afrika Consulting (Pty) Ltd 
    83. Learncore (Pty) Ltd 
    84. Leronsa Trading Enterprise 
    85. Letlhokoa Management Services 
    86. Lungile Mchunu Consultancy (Pty) Ltd 
    87. Lusa Social Enterprenueship Institute (PTY)LTD 
    88. Mahayi HRD Services cc 
    89. Majuba Technical Vocational Education and Training College 
    90. MAS SAFE SECURITY CC 
    91. Matabane Professional Accountant 
    92. Matash Holdings (Pty) Ltd 
    93. Matontech Trading Enterprise 
    94. Matprodev Consulting 
    95. Matsila Holdings 
    96. Maximum Development Institute 
    97. Mgwezane Training and Management cc 
    98. Milpark Education (Pty) Ltd 
    99. Mission Point Trading 69 
    100. MMPS Holdings 
    101. MOD - MOSH Projects and Consulting 
    102. Mokoai Business Solutions (Pty) Ltd 
    103. Molly Malete Productions CC 
    104. Mowils Consultants 
    105. Mpumalanga School of Government - MPSG 
    106. MSC Education Holdings (PTY) LTD 
    107. Nare Training and Development 
    108. National Skills and Technical College 
    109. Ndotha General Trading 
    110. Nghunyule Investments 
    111. Nkqubela Community Developers 
    112. NokushoM Consultancy and Trading 
    113. Orbit TVET College 
    114. Orchards Graduate School (Pty) Ltd 
    115. Pacinamix 
    116. Pamodzi Training Services 
    117. Performance Management Collaborative Africa (Pty) Ltd 
    118. Peuneo (Pty) Ltd 
    119. Phoka Tshela Projects 
    120. Pholo Human Capital (Pty) Ltd 
    121. Phunda Maria Consulting 
    122. Pioneer Business Consulting 
    123. PMA Holdings (PTY ) LTD. 
    124. PND Academy of Learning 
    125. Poshido Trading 
    126. Positive Thinking Consultants cc 
    127. Practicon Training 
    128. Prestige Leaders Consulting (Pty) Ltd 
    129. Primeserv Corporate Solutions 
    130. Prodigy Business Services 
    131. Profounder Intelligence Management Services 
    132. Prosam Consulting Group (Pty) Ltd 
    133. Prospen Group (Pty) Ltd 
    134. Quintax Training and Development 
    135. Ramaja Training and Business Consultancy (Pty)Ltd 
    136. Ramazwi Security Service and Training Agency (Pty) Ltd 
    137. Rams Professional Training and Conferencing 
    138. Ratomac Trading Consultants (Pty) Ltd 
    139. Reflections Development Institute 
    140. Regen Institute of Leadership and Management Education 
    141. Regenesys School of Public Management 
    142. Ribolla Learning Academy 
    143. Ritepath HR Solutions 
    144. RKM Consultancy and Trading 
    145. SA Maritime School and Transport College 
    146. Saint Colonel Graduate Institute 
    147. Sampatla Procurement Solutions (Pty) Ltd 
    148. SANDF COLLEGE OF EDUCATIONAL TECHNOLOGY 
    149. Sbongukhanyo (Pty) Ltd 
    150. Silver Streak Trading 649 CC 
    151. Simba Skills Consultants 
    152. Sims Khula Training & Skills Development 
    153. Sisizathu Training 
    154. SIZA NESU TRAINING AND DEVELOPMENT 
    155. Sizanesu Consulting 
    156. Skills Share Africa Institute 
    157. South Africa School of Diplomacy, Protocol and Public Administration 
    158. South African Centre for Business Studies (Pty) Ltd 
    159. South African Weather Service 
    160. Southern African Institute of Learning 
    161. Spears Business and Life Coach Consulting 
    162. STARPLEX 408 CC 
    163. Starplex408 Pty) Ltd 
    164. Step Ahead Academy (Pty) Ltd 
    165. Striving Mind Trading 289 
    166. Summat Training Institute (Pty) Ltd 
    167. Synergy Corporate (Pty) Ltd 
    168. T Mabuya and Associates (Pty) Ltd 
    169. Tachfin Holdings 
    170. Tanosa Trading CC 
    171. Tasc Business Consulting and Training 
    172. Thandiwenathi (Pty) Ltd 
    173. Thasha Training and Consulting 
    174. The Finishing College (Pty) Ltd 
    175. The Iscariota Group 
    176. The Justice College 
    177. The Legacy Four 
    178. Thobologo Training and Education Group (Pty) Ltd 
    179. Thubelihle Graduate Institute 
    180. Thubelihle Graduate Institute (Pty) Ltd 
    181. Thuto Lore Academy 
    182. Tinotel Communications 
    183. Tippinggate Business Solutions 
    184. Tloumogale Business Development & Consulting 
    185. Tloumogale Business Development & Consulting (Pty) Ltd 
    186. Tonex Management Solutions (Pty) Ltd 
    187. Trainyoucan (Pty) Ltd 
    188. Transafric Consulting Pty Ltd 
    189. Tshwane Training Institute (Pty) Ltd 
    190. Tsoelopele Leadership Consulting (Pty) Ltd 
    191. Tumpu Trading and Projects 
    192. Ukwakhile Projects (PTY) Ltd 
    193. Umfolozi College for TVET 
    194. University of Pretoria 
    195. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    196. Vuca Institute of Leadership Development 
    197. Vumilia Africa Group 
    198. Vurhena Business Consultancy 
    199. Vusheni Learning Academy 
    200. Weinvest Investments 
    201. Welas African Kitchen CC 
    202. World Pace Development and Training Institute 
    203. Yellow Media Publishing Group (Pty) Ltd 
    204. Zambezi Accounting (Pty) Ltd 
    205. Ziya Investment Holdings Pty Ltd 
    206. Ziyana Business Consulting and Training (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.