SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and apply a service culture to a leadership role 
SAQA US ID UNIT STANDARD TITLE
120390  Develop and apply a service culture to a leadership role 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful to learners who are working within a Public Sector, Local Government, commercial or community environment, and will fulfill a leadership role as part of their job. This Unit Standard will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

The qualifying learner is capable of:
  • Explaining service excellence from a leadership perspective.
  • Planning service excellence in a local government leadership context.
  • Compiling and implementing a service excellence plan.
  • Evaluating service delivery efficacy. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 3, or the equivalent thereof. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain service excellence from a leadership perspective. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of the leader as a service provider is identified and described in relation to other roles in the organization. 

    ASSESSMENT CRITERION 2 
    The skills and talents that a leader must integrate into his/her service excellence role are identified and described in relation to specific service delivery contexts. 

    ASSESSMENT CRITERION 3 
    Organisational policy, structure, mission and resources are integrated into the service excellence plan within a leadership context. 

    ASSESSMENT CRITERION 4 
    The key roleplayers that must be liaised with in service excellence are identified and any sensitivities within roleplayer contexts are highlighted in the service delivery plan. 

    ASSESSMENT CRITERION 5 
    Accountability for service delivery is defined and complied in accordance with institutional policies, procedures and structures. 

    SPECIFIC OUTCOME 2 
    Plan service excellence in a local government leadership context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Service development challenges and objectives within an organisation are identified and discussed with examples. 

    ASSESSMENT CRITERION 2 
    Service excellence initiatives are identified and explained in relation to visionary thinking and scenario plans. 

    ASSESSMENT CRITERION 3 
    Methods for engaging roleplayers are identified and utilised to ensure a proactive participative and consultative process in service excellence delivery. 

    ASSESSMENT CRITERION 4 
    Idealistic versus realistic service delivery mechanisms within an organisation are differentiated with examples. 

    ASSESSMENT CRITERION 5 
    Methods for improvising with varying contextual dynamics are explained in order to ensure the best service delivery options within the given context. 

    ASSESSMENT CRITERION 6 
    Service delivery objectives are explained in relation to Integrated Development Plans pertaining to a specific context. 

    SPECIFIC OUTCOME 3 
    Compile and implement a service excellence. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A service excellence plan is defined in relation to leadership context. 

    ASSESSMENT CRITERION 2 
    Strategic and scenario plans are integrated into service plan. 

    ASSESSMENT CRITERION 3 
    Plans to address possible disaster management issues within a specific context are designed from a leadership perspective and monitored on an ongoing basis. 
    ASSESSMENT CRITERION RANGE 
    Different approaches to disaster management include but are not limited to mitigation through capacity building, legislative responsibilities, disaster mapping, assessment, pre-disaster risk and vulnerability reduction, post disaster recovery and rehabilitation, disaster related infrastructure and development.
     

    ASSESSMENT CRITERION 4 
    Continuous improvement processes for service excellence are explained and integrated in a plan of action. 

    ASSESSMENT CRITERION 5 
    Measurements, benchmarks and evaluation tools to determine efficacy of service excellence plan are identified and explained from a leadership perspective. 

    ASSESSMENT CRITERION 6 
    Structures, resources and capacity that supports and enhances service delivery are identified and mobilized and utilised in a cost-effective manner. 
    ASSESSMENT CRITERION RANGE 
    Mobilising and utilising resources includes but is not limited to utilising local government assets in a professional and responsible manner.
     

    SPECIFIC OUTCOME 4 
    Evaluate service delivery efficacy. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Measurement tools and processes are used to measure service excellence on an ongoing basis. 

    ASSESSMENT CRITERION 2 
    Random sampling is undertaken to test efficacy of service excellence in different contexts. 

    ASSESSMENT CRITERION 3 
    Problems relating to service are identified and remedial action implemented where relevant. 

    ASSESSMENT CRITERION 4 
    Evaluation is monitored and recorded for input into future scenario plans. 

    ASSESSMENT CRITERION 5 
    Poor service delivery and related problem areas are identified and addressed in an innovative and professional manner. 

    ASSESSMENT CRITERION 6 
    Priority areas for enhancing service delivery are weighed up and options are explored for addressing priority areas. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The key roleplayers and spheres of government in achieving service delivery objectives.
  • Local government principles and procedures pertaining to local government service delivery.
  • Principles of customer service.
  • Leadership skills and roles as they relate to service delivery.
  • Creative thinking skills.
  • Decision-making skills.
  • Business management and planning techniques.
  • Communications and interpersonal skills. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to formulate service excellence plans within a leadership context. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure effective implementation of service excellence plans. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to ensure that all information is gathered for input into service excellence plans. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to determine efficacy of service excellence and the continuous improvement processes that must be integrated. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to impart plan to others so that they can fulfill service delivery requirements in their respective functions. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to document plans and planning evaluation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts relating to service delivery do not exist in isolation and that varying factors will impact on this. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by ensuring that service delivery is ensured in a professional and proactive manner. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Articulation possibilities:

    This unit standard will enable a learner to articulate to other qualifications in Business Administration, Generic Management, Public Finance Management and Administration, Municipal Finance Management and Administration, Human Resources Management, Communications. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 42020 VISION TRAINING AND CONSULTING (PTY) LTD 
    2. A.S.A.P Training And Consulting 
    3. A4 Consultancy Cc 
    4. Aba Sebenzi 
    5. Abinet Training and Development 
    6. Abvaho Phanda Group 
    7. Academy of Management and Entrepreneurial Excellence 
    8. Acme Institute Of Training 
    9. Adcca 
    10. Africa Corporate Training Institute And Hr Consulting 
    11. Africa Institute For Public Administration 
    12. Africa Rising Advisory Services Pty Ltd 
    13. African Training Institute (PTY) LTD 
    14. Africawide Consulting 
    15. Afriwealth Consulting 
    16. Afroxpert Performance Developement Cc 
    17. AGRIHLASH (PTY) LTD 
    18. Akadon Trading (Pty) Ltd 
    19. Akanani Consulting (Pty) Ltd 
    20. Akili Training 
    21. Aldabri 106 Institute for Quality Pty Ltd 
    22. All Access Holdings 
    23. ALL CONNECTIONS 
    24. Alpharide 
    25. Altec Training And Consulting 
    26. Amabamba Recruitment 
    27. Amadube Investments Cc 
    28. Amakhuze Amahle Consulting 
    29. Amangile Academy (Pty) Ltd 
    30. Amaqamu Project Management and Consulting 
    31. Amelron General Business Enterprise 
    32. Amg Training And Hygiene Consultants 
    33. Aphiwezothe 
    34. Aphro Collective 
    35. Arnl Construction Development Projects 
    36. Asiphokuhle Training And Research Institute 
    37. Attractive Softcare Application Projects cc t/a ASAP Events and Consulting 
    38. Avax Sa 481 Cc. T/A Mandisa Development Services 
    39. Avenida (Pty) Ltd 
    40. Aviwe Business Development and Transport Services cc 
    41. Ayandona Manufacturing And Distribution (Pty) Ltd 
    42. Bashumi Consulting 
    43. Bayden Pty Ltd 
    44. Bbt Business Projects (Pty) Ltd 
    45. BDCE 
    46. BEC Training Consultants 
    47. Ben Tyres And Training Institute 
    48. Bendrew Trading 
    49. Bephaswana Skills Development (Pty) Ltd 
    50. Bettes - Types Trading And Projects 
    51. Black Bull Consulting 
    52. Bo Support Services Cc 
    53. Bo-Ndu Traiding 
    54. Boikgalaletso Skills Development 
    55. Boikgantsho Consulting & Events 
    56. Bonolo Training Institute 
    57. Bothanda Trading 
    58. Botlhale Business Consulting 
    59. Botlhokwa Events And Projects 
    60. Break The Chains Development Services 
    61. Bright Day Consultancy 
    62. Bright Ideas Projects 2905 Cc 
    63. Bright Ideas Training 
    64. Brightstone Academy 
    65. BUCKS BUB TRADING 5 CC 
    66. Business Circle Consultation 
    67. Business Edge Consulting And Training 
    68. Buyandiswa Development Training Cc 
    69. Bw Khuzwayo Consulting Cc 
    70. C College 
    71. C Ngubane & Associates Inc. 
    72. Canterbury General Services 
    73. Capricon Training Consultants cc 
    74. Careers IT (Pty) Ltd 
    75. Cb Willemse Training 
    76. Ccg Systems 
    77. Central Bridge Trading 109 
    78. Central Business Academy 
    79. Centre For Municipal Research And Advice 
    80. Change Strategies Consulting Services Cc 
    81. Christian Campus Bible College 
    82. Classic Human Capital Solutions 
    83. Clean Heat Academy (Pty) Ltd 
    84. Continuing Education Programme 
    85. Crack Down Pest Control Services 
    86. Cradle Stars Trading Enterprise 
    87. Cre8Ive Organisational Development 
    88. Creative Venture Joint Trading And Projects 
    89. Cymbol Consulting(Pty) Ltd. 
    90. CYPRESS CREEK INVESTEMENTS 68 
    91. D and D Lwazi Renaissance Research and Development Institute 
    92. Dabulamanzi Njabulo Ndaba Consulting cc 
    93. Dalitso Consulting 
    94. DALUXOLO HUMAN CAPITAL DEVELOPMENT 
    95. Danearl (Pty) Ltd 
    96. Dean Institute Of Learning (Pty) Ltd 
    97. Dee's Training (PTY) LTD 
    98. Delbra Innovative Consultancy 
    99. Dependable Consulting (Pty) 
    100. Devolden Group 
    101. Didintle Training Services 
    102. Dintshang Trading 
    103. Ditirelo Skills Development Services 
    104. Ditlou Sons And Daughters 
    105. Divhani Environmental And Engineering Solutions 
    106. DM Management & Consulting 
    107. DM Training Consultants 
    108. Dumakude 
    109. E Mali Outsourcing Cc 
    110. Eastern Rose Enterprise 
    111. Ebus-Tech Consulting (Pty) Ltd 
    112. Efficient Leaders Pty Ltd 
    113. Ehsq System Matter 
    114. Elangeni Consulting 
    115. Elangeni Consulting (PTY) LTD 
    116. Elective Training Institute Enterprise Cc 
    117. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    118. Engakimi Pty Ltd 
    119. Enviro Mobi Pty Ltd 
    120. Erf 340 Holdings 
    121. Esehlula Bashuki 
    122. Eskilz College (Pty) Ltd 
    123. Essence Human Development (Pty) Ltd 
    124. Ethembeni Multi Service Enterprise (Pty) Ltd 
    125. Eukon Engineering And Projects 
    126. Excellent Minds Institute (Pty) Ltd 
    127. Execuprime Business College (Pty) Ltd 
    128. Experiential Technologies (Pty) Ltd 
    129. Fabulous City Trading 
    130. Falcon Business Institute (Pty) Ltd 
    131. Faranang Marketing 
    132. Fire Protection Association Of Southern Africa 
    133. Frayintermedia College of Communication 
    134. Frugatrax Consultants 
    135. Furniture World Training Centre 
    136. FUTURE DISCOVERY TRAINING ACADEMY 
    137. Fuze Business Initiative 
    138. Gain-learning Today Leading Tomorrow cc 
    139. Gakeinehe Pty Ltd 
    140. Gatyana Training Academy (Pty) Ltd 
    141. Gauteng City College 
    142. Gauteng City Region Academy (GCRA) 
    143. Gauteng Talent Management Solutions 
    144. Giamanje Tvet College 
    145. Giant Alive Group 
    146. Giggs Creations 
    147. Global Care Trading 100 CC 
    148. Global Centre For Academic Research 
    149. Gnl Consulting Services 
    150. GOBELA CONSULTING 
    151. Goitsikitso Enterprise Trading 
    152. Golden Rewards 2192 Cc 
    153. Gotsec Skills Training 
    154. Great Innovation Services 
    155. Green Gain Consulting (Pty)Ltd 
    156. Growth Management Consulting 
    157. Gwala Training Insitute 
    158. Hanyeleni Business Enterprise 
    159. HDPSA 
    160. Heavenly Button Trading Cc 
    161. Heirs Training and Development Pty Ltd 
    162. Higher Grade Solutions 
    163. His Mercy Learning Academy 
    164. Hlolo Entle Training and Projects (Pty) Ltd 
    165. Hlombe And Associates 
    166. Htb Consulting 
    167. Iale School Of Advanced Learning Education 
    168. Ibambeni Consulting Management 
    169. Ibless Enterprise 
    170. Ibusaphi Trading (Pty) Ltd 
    171. Ikhwezi Traning Institute (PTY) LTD 
    172. Ikwanda International Trading (Pty) Ltd 
    173. Ilinge Labantu Debt Solution 
    174. Iliso Investment holdings (Pty) Ltd 
    175. Ilitha Lelizwe Consulting 
    176. Imperial City Campus (Pty) Ltd 
    177. Inafrica General Trading Pty Ltd 
    178. Injeje Training 
    179. Inkazimulo Trading 
    180. Inkcubeko Yakwantu Trading 
    181. Inkqubeko Investment (Pty) Ltd 
    182. Innercity Training Institute (Pty) Ltd 
    183. Innovative Technology Design 
    184. Inside Out Group 
    185. Isibeleko Fast Forward Network 
    186. Itumeleng Wellness Solutions 
    187. Izazi Training Solutions 
    188. Izwelethu Black Diamond 
    189. Jayleen Financial And Advisory Services 
    190. Jerisi Development Propeller Npc 
    191. Jet Energy South Africa 
    192. Jnuto Trading And Projects 
    193. Jobafrik Consulting 
    194. Jojo Training Institute 
    195. Jolly Boy Motor Spares 
    196. Josmap Training Institute 
    197. Jtm Empowered 
    198. July Gm Holdings 
    199. K And Z Projects Training And Development 
    200. K Shabangu Fet College 
    201. K-Leng Touch, Events And Skills Development 
    202. Kagisho Business Concepts (Pty) Ltd 
    203. Kalideen Investment T/A Kalvest 
    204. KALIDEEN MANAGEMENT SERVICES 
    205. Kamanga Skills Projects 
    206. Kappia Consulting Services 
    207. Karabo Ya Karabo 
    208. Katlego Strategies And Solutions 
    209. Kegatilwe Construction & Projects 
    210. Kelsey Events And Business Consulting 
    211. Keptel 
    212. Kernel Management And Consulting (Pty) Ltd. 
    213. Keydimensions Risk Solutions 
    214. Kezzy Pty Ltd 
    215. Kgaka Kgolo Institute 
    216. Kgakishe Trading And Projects (Pty) Ltd 
    217. Kgang-Kgolo Consulting 
    218. Kgl Consulting 
    219. Kgotla Trading Enterprise 
    220. Khehli Institute 
    221. Kholo Trading Enterprise 
    222. KHOSITHI TRAINING 
    223. Khula Nonke Training & Development 
    224. Kokano Pty Ltd 
    225. Ktmo Business Solutions 
    226. Kwa Nxamalala Computer College 
    227. Kwazulu Skills Academy 
    228. Kwem Management Solutions 
    229. Kwindla Institute of Learning and Consulting 
    230. KZN Tourism Training 
    231. KZN Tourism Training Centre 
    232. Lagnita Skills Solutions 
    233. Leadership Institute Of South Africa 
    234. Lelethu Training (Pty) Ltd 
    235. LEMARK TRAINING & DEVELOPMENT 
    236. Leronsa Trading Enterprise 
    237. Letna Holdings 
    238. Letsete Behub 
    239. Letzaa Group 
    240. Lewerb Holdings (Pty) Ltd 
    241. Liberty College of Excellence (Pty) Ltd 
    242. Limadi Industrial Projects 
    243. Limsa Training Institute 
    244. Lindasande General Trading 
    245. Lindo Training And Services 
    246. Lionsden Africa Business Solutions 
    247. Lisolethu Consulting Pty Ltd 
    248. Liyagubha Trading Pty Ltd 
    249. Lmmm Training And Development 
    250. Loadridge Trading 
    251. Londimvelo Consultants 
    252. Longo Ru Rixaka 
    253. Lumiere Holdings 
    254. Lungile Mchunu Consultancy 
    255. Luruli Consulting And Projects 
    256. Lwazi Community Facilitator 
    257. M.I.C. Training And Development 
    258. Mabuya Amahle Trading 
    259. Madingoane And Family Construction 
    260. Magongo Investments 
    261. Magumzane Traiding Cc 
    262. Maikarabelo Business Enterprise 
    263. Maile Consulting 
    264. Makaota Training Consultants 
    265. Makgoka Development Facilitation (Pty) Ltd. 
    266. Makhophila Training 
    267. Makhuva Consulting 
    268. Makoti Skills Development Solutions 
    269. Makuka Investment Group 
    270. Malizana Projects CC 
    271. Mamello Trust 
    272. Mamuhle Academy 
    273. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    274. MANCOSA Pty (Ltd) 
    275. Mangalani Business Enterprises 
    276. Manpower Skills Academy 
    277. Maqhawe College 
    278. Mars Business Consulting 
    279. MASM Trading Enterprise (Pty) Ltd 
    280. Masnas 
    281. Matepe Investments (Pty) Ltd 
    282. Mathaveiya Skills Enhancement 
    283. Mathye And Ditlou Dynasty Corporate 
    284. Matsila Holdings 
    285. Mc Tee Holdings 
    286. Mcbirds Consulting 
    287. Mcebo Technologies 
    288. Mcofana 
    289. Mega Phase Trading 
    290. Mementos Training Pty Ltd 
    291. Meridian Capacity Building Corporation (Pty) Ltd 
    292. Meyiswa Training Academy 
    293. Mfanayashinga Pty Ltd 
    294. Mgwezane Training And Events Management Cc. 
    295. Mictech Skills Solutions 
    296. Miczo'S Enterprise 
    297. Mikhenso 
    298. Mimoisa Business Solutions Cc 
    299. Minotime (Pty) Ltd 
    300. Mission Point Consulting 
    301. Mj Mafunisa Consulting (Pty) Ltd 
    302. Mma Maru Pty Ltd 
    303. Mmage Group 
    304. Mmalethabo Consulting 
    305. Mmela Village Technologies 
    306. Mml Consulting Cc. 
    307. Mod-Mosh Projects And Consulting (Pty) Ltd 
    308. Mohlaje Solutions (Pty) Ltd 
    309. Mokgosi Trading Cc. 
    310. Mokgwadiba Electrical Services Pty Ltd 
    311. Mondli Mthemba Consulting Services 
    312. Mortarboard Training Solutions 
    313. Mosadikago Trading (Pty) Ltd 
    314. Mosako Wa Kitso 
    315. Mothusi Management Consultants 
    316. Moving Business Altitudes Consulting 
    317. Mpeza Training And Development Specialist 
    318. Mscoa Solutions (Pty)Ltd 
    319. MTHENGENYA & ASSOCIATES 
    320. Mtk Corporate Solutions 
    321. Muhangwene Development Enterprise 
    322. Multiple Productive Management Solutions 
    323. Nalengmokoni Investors (Pty) Ltd 
    324. Naphi Training Providers 
    325. NBnet Consultancy & Projects (Pty) Ltd 
    326. Ndotha General Trading 
    327. Ndwandwe Consultants 
    328. Nedtex 61 Cc 
    329. Nemalale Eagles Consultancy Cc 
    330. Neopeo Trading & Projects 
    331. Netgrow Training Solutions 
    332. Networx for Career Development 
    333. Nghano Training And Development Centre 
    334. Ngm Skills Transfer 
    335. Nj & L Trading Enterprise Cc. 
    336. Njenje Resources(Pty)Ltd 
    337. Nkinane Trading Enterprise 
    338. Nkqubela Community Developers 
    339. Nlkn Holdings (Pty) Ltd 
    340. Nm Cuts 
    341. Nokusho M Consulting And Trading 
    342. Nomagwanishe Investments cc 
    343. Nomsithi Trading 
    344. Nonunu Projects 
    345. Ns Global Academy 
    346. Ntokosi Consulting 
    347. Ntsangalala Business Enterprise 
    348. Nyankwavi Investment Cc. 
    349. Omithombo Management Academy 
    350. Onyx Training Support 
    351. Opelong Business Institute 
    352. Ostritrix T/A Concepts Of Sustainable Management 
    353. Pachedu Skills Solutions 
    354. Pandelani Investment Holdings (Pty) Ltd. 
    355. Paneso Development And Trading 
    356. Paramount Training Academy 
    357. Paskwa (Pty) Ltd 
    358. PAUL ALLEN DEVELOPMENT PTY LTD 
    359. Peakford Management Consulting 
    360. Pearls Business Consulting (Pty) Ltd 
    361. Pebetse Training And Consulting 
    362. Peluma Environmental And Training Services 
    363. Perfect Solutions Consultancy (Pty) Ltd 
    364. Performance Booster 
    365. Petra Institute of Development 
    366. Peuneo Training (Pty) Ltd 
    367. Pfim Trading (Pty) Ltd 
    368. Phetho Concepts (Pty) Ltd 
    369. Pioneer Business Consulting 
    370. Pisnah 
    371. Pitt Institute T/A Imithombo Institute 
    372. Pkm Skills And Career Development 
    373. Pma Holdings (Pty ) Ltd. 
    374. Pmg Training 
    375. PND Academy of Learning 
    376. Pono People Management Solutions 
    377. Power Rush Trading 170 Cc. 
    378. Powergate Trading 1040 
    379. Powernexus 
    380. Pozza Planning And Development 
    381. Preamo Project And General Trading 
    382. Princetop Corporative Training (Pty) Ltd 
    383. Pro Jentibus Sports Development Npc 
    384. Progressive School Of Business And Engineering (Pty) 
    385. Ptp Integrated 
    386. Pudi'S Educational Services And Youth Development 
    387. Qabuka-Vuka Development Trading 
    388. Qeda Higher Training Institute 
    389. Quick Leap Investment 
    390. Rankadi Consulting 
    391. Rasinkhu Investments 
    392. Ratanang Business College 
    393. Rcg Markets 
    394. Reach The Limit (Pty) Ltd 
    395. Reflections Development Institute 
    396. Regent Business School (Pty) Ltd t/a Regent Business School 
    397. Remo Holdings Pty Ltd 
    398. Resonance Institue of Learning 
    399. Rme Projects 
    400. Sa Campus 
    401. Sanchaa Connection 
    402. Sanzah Academy 
    403. Sasalethu Consulting And Associates 
    404. Sazm Trading And Projects 
    405. Sebenzisanane Human Capital 
    406. Seige Trading Solutions 
    407. Seqebo Training And Counselling 
    408. Setaki Trading And Projects (Pty) Ltd 
    409. SEVEN ARROWS PROTECTION ALLIANCE CC 
    410. Shirs Vision Compleadev (Pty) Ltd 
    411. Sijongo Trading Cc 
    412. Silalele Skills Academy (Pty) Ltd 
    413. Siletha Consultant 
    414. Simba Skills Consultants 
    415. Sinokuhle Konke Trading Enterprise 
    416. Sithole Griffin & Associates (Sga) 
    417. Siyakhulisa Leadership Academy 
    418. SIYANQOBA SEMINARS 
    419. Siza Nesu Training And Consultants 
    420. Sizampiloenhle Trading And Projects (Pty) Ltd 
    421. Skeelz Learning And Development Consultants (Pty) Ltd 
    422. Skills Fly Consulting Group Pty Ltd 
    423. Smartkip 
    424. Sogwa Business Enterprise 
    425. Sombizi Holdings 
    426. Sonani Skills 
    427. Sonani Training and Communication (Pty) Ltd 
    428. South African Abet Development Agency Saada 
    429. South African Business and Technology Institute 
    430. South African Corporate Training Association 
    431. South African Governance And Business College 
    432. South African Technological Academy 
    433. South West Gauteng TVET College 
    434. SOUTHERN AFRICAN YOUTH MOVEMENT 
    435. Southern Seas Institute Pty Ltd 
    436. Spg Promotions And Distributions Cc 
    437. Sseh Pty Ltd 
    438. Stankay Trading Enterprise 
    439. STARPLEX 408 CC 
    440. Starplex 489 cc 
    441. Straightmap (Pty) Ltd 
    442. Summat Training Institute 
    443. SUPREME ICT CONSULTANTS 
    444. Suthu Consulting And Skills Development 
    445. Swaranang Management Consulting Cc 
    446. T Mabuya Associates Pty Ltd 
    447. Taalnet & It Consultation Cc 
    448. Tachfin Holdings 
    449. Take Note Trading 205 Cc t/a Khululekani Training Centre 
    450. Talent Centre Training 
    451. Talent Emporium Academy (PTY) Ltd 
    452. Tankimo Trading (Pty) Ltd 
    453. Tasc Business Consulting And Training 
    454. Tcns Resources (Pty) Ltd 
    455. Team Dynamix 
    456. Technogirl Trust 
    457. Tgf Consulting 
    458. Tgh Traders 
    459. The Chosen Consulting Services 
    460. The Crimson Co Cc. 
    461. THE GMC GROUP PTY LTD 
    462. The Learning Organization 
    463. The Legacy Four 
    464. The National School of Government 
    465. Thinking Mind Trading 
    466. Thobologo Training And Education Group 
    467. Thubelihle Graduate Institute 
    468. Thusanang Skills & Training 
    469. Thuto Lere Community Empowerment Programme 
    470. Thuto-Boswa Education And Training Solution 
    471. Tice 
    472. Tidimatso Trading 
    473. Tippinggate Business Solutions (Pty) Ltd 
    474. Tloumogale Business Development & Consulting 
    475. Tm Coaching 
    476. Tmi Solutions 
    477. Tmp Training And Development 
    478. Tonex Management Solutions 
    479. TPLR and Training Services (PTY) LTD 
    480. Tradesman Consulting And Training Solutions 
    481. Trainers without Borders 
    482. Training At Work (Pty) Ltd 
    483. Transgeneracion Consulting 
    484. Triads Management Services 
    485. Tsebo Ke Bophelo Holdings 
    486. Tsebo Kitso Trainings 
    487. Tsebong Training Centre 
    488. Tshamutengu General Trading Cc. 
    489. Tshepang Consulting & Project 
    490. Tshwane Training Institute (Pty) Ltd. 
    491. Tsoga Re Dire Holdings (Pty) Ltd 
    492. Tummo Development Enterprise 
    493. Tumpu Trading And Projects 
    494. Tuns Trading And Projects (Pty) Ltd 
    495. Ubuholi Bendabuko Capacity Building (Pty) Ltd 
    496. Ubuqhawe Consulting (Pty) Ltd 
    497. Ukhamba Quality Skills 
    498. Umfolozi FET College 
    499. Umlando Projects Pty Ltd 
    500. Umqondo Business College 
    501. Umsenge Sdcs 
    502. Umsizi Skills Academy 
    503. Unakho Business Solutions 
    504. Unctionized Business Enterprise 
    505. University Of Intellectual Excellence (Pty)Ltd 
    506. Ursivox Interactive Systems 
    507. Uweso Consulting (Pty) Ltd 
    508. Uzuri Training Solutions 
    509. Vantage Training 
    510. Venus Maintenance And Supply Services 
    511. Verge (Pty) Ltd 
    512. Vibra Skills CC. 
    513. Vicmat Consultants 
    514. Victorious Training Institute 
    515. Visionary Academy 
    516. VISIONARY SKILLS ACADEMY 
    517. VSL General Trading 
    518. VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT 
    519. Vumilia Africa Group 
    520. VUWA PROJECTS 
    521. Wag Consulting 
    522. Wantshela Consulting 
    523. Waoesi 
    524. Watera Trading And Projects 
    525. WEINVEST INVESTMENT CC 
    526. WMD Civils Pty Ltd 
    527. Wongintuthuko Projects 
    528. World Pace Development And Training Institute 
    529. Xharo Skills Transfer Pty (Ltd) 
    530. Ya Hina Management Consulting And Projects 
    531. Yellow Media Publishers 
    532. Zag Consultants 
    533. Zanda Izifiso Ezinhle 
    534. Zealot Business College 
    535. Zizi-Consulting Services (Pty) Ltd 
    536. Zj Africa Learn (Pty)Ltd 
    537. Zwavhudi Business School (Pty) Ltd 
    538. Zwelixoliletrading Enterprise 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.