SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Adhere to professional conduct and organisational ethics 
SAQA US ID UNIT STANDARD TITLE
120476  Adhere to professional conduct and organisational ethics 
ORIGINATOR
SGB Visible Policing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 08 - Law, Military Science and Security Safety in Society 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
11974  Conduct oneself in a professional manner in a policing environment  Level 5  Level TBA: Pre-2009 was L5  Complete 

PURPOSE OF THE UNIT STANDARD 
This unit is for learners in an organisational environment which dictates that learners will be judged by the way and manner in which they act.

A person credited with this unit standard will be able to:
  • Demonstrate understanding of the culture of the organization.
  • Apply customer service principles.
  • Demonstrate the ability to execute group marching activities.
  • Demonstrate the ability to use physical techniques in order to execute functions. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Communication at NQF 4.
  • Basic understanding of the concept discipline.
  • Basic understanding of the Occupational Health and Safety Act. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate understanding of the culture of the organization. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The disciplinary procedures, measurements and rules in an organization are described in terms of policies and procedures. 

    ASSESSMENT CRITERION 2 
    The dress code of the organization is explained in terms of organizational prescripts. 

    ASSESSMENT CRITERION 3 
    The reasons for required obedience is described in the terms of unconditional execution of lawful commands and instructions. 

    ASSESSMENT CRITERION 4 
    Appropriate behaviour is described in a given scenario in terms of the application of the code of conduct and ethics. 

    ASSESSMENT CRITERION 5 
    The line of communication and reporting structures are explained according to hierarchy of the organization. 

    ASSESSMENT CRITERION 6 
    Main sources of information are identified in the organization. 
    ASSESSMENT CRITERION RANGE 
    Sources of information may include but are not limited to the following:
  • Relevant Legislation e.g. South African Police Service Act
  • Standing Operating Procedures
  • Regulations
  • Instructions
     

  • ASSESSMENT CRITERION 7 
    Principles of confidentiality are explained in terms of the organizational environment. 

    ASSESSMENT CRITERION 8 
    The ability to complete a given task in a specified time period is demonstrated according to a given case study. 

    SPECIFIC OUTCOME 2 
    Apply customer service principles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Customer service principles are explained in terms of Batho Pele principles. 

    ASSESSMENT CRITERION 2 
    Customer service principles are demonstrated according to the Batho Pele principles. 
    ASSESSMENT CRITERION RANGE 
    Customer Service Principles include Batho Pele principles and the code of ethics and code of conduct.
     

    ASSESSMENT CRITERION 3 
    The Constitution of South Africa is described with specific reference to human rights. 
    ASSESSMENT CRITERION RANGE 
    Constitution refers to Chapter 2: Bill of Human Rights.
     

    SPECIFIC OUTCOME 3 
    Demonstrate the ability to execute group marching activities. 
    OUTCOME RANGE 
    Group marching activities refer to coordinated prescribed drill movements. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Ability to identify and respond to commands is demonstrated in a structured scenario. 
    ASSESSMENT CRITERION RANGE 
    The individual learner should be assessed individually as well as in group formations.
     

    ASSESSMENT CRITERION 2 
    The ability to move as part of a cohesive group is demonstrated in a structured scenario. 

    ASSESSMENT CRITERION 3 
    The compliments and salute is demonstrated according to the compliment and salute regulations. 
    ASSESSMENT CRITERION RANGE 
    Compliments and salute refer to but is not limited to:
  • Ranking structures of all law enforcement agencies, and seniority.
     

  • SPECIFIC OUTCOME 4 
    Demonstrate the ability to use physical techniques in order to execute functions. 
    OUTCOME RANGE 
    Physical techniques include but are not limited to:
  • Agility run
  • Fence climbing
  • Body drag and body carrying 

  • ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Reasons for physical fitness are explained in relation to physical techniques. 

    ASSESSMENT CRITERION 2 
    Nutrition principles are discussed and incorporated into a nutrition plan. 

    ASSESSMENT CRITERION 3 
    Physical techniques are identified and executed within a structured scenario. 
    ASSESSMENT CRITERION RANGE 
    Physical techniques refer but are not limited to:
  • Strength (include body carry and drag)
  • Flexibility (include landing on the other side of the wall)
  • Cardiorespiratory (include completing a work related obstacle course)
  • Speed (include completion of task related to course as fast as possible)
  • Power (include jump over a 1 meter obstacle)
  • Agility (include moving as fast as possible between obstacles)
  • Fears (include high or narrow obstacles)
     


  • UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Understanding culture
  • Disciplinary procedures
  • Dress code
  • Code of conduct and ethics
  • Communication and reporting structures
  • Main sources of information
  • Confidentiality
  • Customer service principles
  • Batho Pele principles
  • The Constitution of South Africa Chapter 2: Bill of Human Rights
  • Compliments and salute
  • Physical fitness principles
  • Nutrition principles
  • Physical techniques 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognizing that problem-solving contexts do not exist in isolation. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of the learner. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 11974, "Conduct oneself in a professional manner in a policing environment", Level 5, 4 credits.

    Specified requirements

    Specified requirements include legal and legislative specific requirements and are contained in one or more of the following documents:
  • Legal
    > The Constitution of South Africa - Chapter 2 Bill of Rights. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 
    Core  62289   Further Education and Training Certificate: Road Traffic Law Enforcement  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Core  50122   National Certificate: Policing  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2021-12-31  SAS SETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Core  80066   National Certificate: Strategic Road Traffic Operations  Level 6  NQF Level 06  Reregistered  2023-06-30  SAS SETA 
    Fundamental  58696   National Certificate: Close Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Fundamental  50102   National Certificate: Dog Handling  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Fundamental  63589   National Diploma: Geographical Information Science  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  CETA 
    Fundamental  90652   National Certificate: Ammunition Fitting  Not Applicable  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Fundamental  90657   National Certificate: Prosecuting  Not Applicable  NQF Level 05  Reregistered  2023-06-30  SAS SETA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Reregistered  2023-06-30  SAS SETA 
    Elective  58580   National Certificate: Aerodrome Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  58581   National Certificate: Air Traffic Support  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  TETA 
    Elective  58023   National Diploma: Aircraft Piloting  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  63229   National Diploma: Bomb Disposal  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SAS SETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 
    Elective  63689   Bachelor of Arts: Geographical Information Science  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered" 
    2018-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 2000 SIMUNYE SECURITY TRAINING ACADEMY 
    2. ABONGILE MNYANDA TRADING CC T/A EKO KOBRA 
    3. ADT SECURITY SERVICES PTY LTD CAPE TOWN 
    4. ADT SECURITY SERVICES PTY LTD PRETORIA NORTH 
    5. ADVANCED RISK SOLUTIONS 10000 (PTY) LTD 
    6. AFRIC POLICING INSTITUTE 
    7. AIM TRAINING ACADEMY 
    8. AIM TRAINING ACADEMY ASM 
    9. AIM TRAINING ACADEMY MANYALETI 
    10. AKAF BODYGUARDS 
    11. AKHOLEKILE (PTY) LTD 
    12. Aviation Training Academy 
    13. AVSCAN TRAINING PTY LTD BOKSBURG 
    14. BAMBILIZWE INVESTMENTS HOLDINGS 
    15. BEETEES CABS CC 
    16. BIGSCREEN SECURE SOLUTIONS 
    17. BOKAMOSO INSTITUTE OF SOUTH AFRICA 
    18. BOTHAKGA PROTECTION AND SECURITY HOLDINGS (PTY) LTD 
    19. BTC TRAINING AFRICA PTY LTD 
    20. BULCOF SECURITY AND CLEANING SERVICES 
    21. C G S CORPORATE SECURITY SERVICES PTY LTD 
    22. CAPE TOWN METROPOLITAN POLICE TRAINING ACADEMY 
    23. CITY OF JOHANNESBURG METROPOLITAN POLICE : FIREARM SERVICES 
    24. College of Production Technology 
    25. COLLINS SEBOLA FINANCIAL SERVICES (PTY) 
    26. COUNTERINTELLIGENCE SAFETY AND SECURITY 
    27. DAM SCHOOL OF POLICING 
    28. DAM SCHOOL OF POLICING POLOKWANE 
    29. DAM SCHOOL OF POLICING PRETORIA 
    30. DEPARTMENT OF TRANSPORT AND PUBLIC WORKS 
    31. DYNAMIC ALTERNATIVES PTY LTD 
    32. E FOCUS ENTERPRISE (PTY) LTD 
    33. EEL PROTECTION SERVICES THEMBALUVHILO 
    34. EKHURHULENI SHOOTING AND TRAINING ACADEMY 
    35. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    36. EMC TRAINING AND CONSULTING (PTY) LTD 
    37. ENFORCE SECURITY SERVICES PTY LTD ETHEKWINI 
    38. ENGIE SECURITY SERVICES TRAINING AND DEVELOPMENT CENTRE PTY LTD 
    39. FALCON FIREARM ACADEMY 
    40. FAST CATCH SECURITY AND TRAINING SERVICES CC 
    41. Fidelity Security Services 
    42. FIRMSTONE CONSULTING AND SECURITY ACADEMY 
    43. GENESIS K9 GROUP (PTY) LTD 
    44. GINGIRIKANI SECURITY SERVICES CC 
    45. Hadassah Security Consultants Cc 
    46. HJN TRAINING CC 
    47. IJABA INTERGRATED SECURITY SERVICES (PTY) LTD 
    48. Ikhwezi Training Institute (Pty) Ltd 
    49. IMVULA SKILLS DEVELOPMENT ACADEM Y 9PTY) LTD -DRBAN BRANCH 
    50. IMVULA SKILLS DEVELOPMENT ACADEMY 
    51. INGELOSI TRADING 192 CC 
    52. IPELENG RISK MANAGEMENT SERVICES PTY LTD 
    53. ITO FOCUS PHOLE 
    54. JESUA CONSULTANTS (Hartenbos) (WA) 
    55. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    56. JODIGYN (PTY) LTD 
    57. KNO SECURITY AND SUPPLY SERVICES (PTY) LTD 
    58. KWAZULU NATAL TRAFFIC TRAINING COLLEGE 
    59. LAMS KWENA RESCUE 
    60. LEBZ PEKEDI CONSTRUCTION AND TRAIDING (PTY) LTD 
    61. Lesedi Security And Training Servic Es 
    62. LUFATINGE CONSTRUCTION AND GENERAL TRADING 
    63. MA SECURITY TRAINING AND PRIVATE INVESTIGATION 
    64. MacSteel Services Centres SA (WADEVILLE) (TP) 
    65. MADUNA PROTECTION SERVICES CC 
    66. MAHAMOTSA TRADING ENTERPRISE CC 
    67. MANGAUNG TRAFFIC COLLEGE 
    68. MAS SAFE SECURITY CC 
    69. MASUTHA TRAINING AND SECURITY SERVICES 
    70. MATIMBA SAFETY AND SECURITY (PTY) LTD 
    71. MIDRAND TRAINING ACADEMY PTY LTD 
    72. MILITES DEI SECURITY SERVICES (PTY) LTD 
    73. MISHO''S INVETMENTS 
    74. MJAYELI SECURITY (PTY) LTD 
    75. MMASEBKO TRAINING SECURITY CENTRE 
    76. MOKHOMO SECURITY 
    77. NTATE AVIATION AND SECURITY TRAINING 
    78. NU LAW FIREARMS COMPLIANCE 
    79. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    80. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    81. Organisational Development International (TP) 
    82. PHUMLA MANGWENIS TRADING AND PROJECTS PTY LTD 
    83. PIROT SECURITY SERVICES 
    84. Production Management Institute 
    85. Production Management Institute of Southern Africa (PMI) 
    86. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    87. Production Management Institute of Southern Africa - Durban 
    88. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    89. PROTEA COIN GROUP (ASSETS IN TRANSIT AND ARMED REACTION) 
    90. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    91. RAMAZWI SECURITY SERVICES CC 
    92. RHODE RISK MANAGEMENT SERVICES CC 
    93. RISENGASECURITY TRAINING SERVICES 
    94. ROMULA BUSINESS ENTERPRISES T/A SIYAFUNDA SECURITY ACADEMY 
    95. Sabela Learning Academy 
    96. SAHO INVESTMENT CC 
    97. SAKHI'SIZWE SECURITY SERVICES CC 
    98. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    99. SHALUZA PROTECTION FORCE CC 
    100. SHAMARIAH SECURITY AND TRAINING 
    101. SILWAYIPHI CLEANING SECURITY SERVICES 
    102. SIPHEFU BUSINESS SOLUTIONS (PTY) LTD 
    103. SIRIUS RISK MANAGEMENT (PTY) LTD 
    104. SIT INVESTMENT HOLDINGS 
    105. SIVA SECURITY SERVICES 
    106. SIYANIVIKELA SECURITY SERVICES 
    107. SNAP SOLUTIONS NETWX PTY LTD 
    108. SOLID PROTECTION SERVICES PTY LTD 
    109. SSG Security Solutions Pty Ltd 
    110. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    111. STALLION LEARNING CENTRE PTY LTD 
    112. TACTICAL TASK FORCE AND TRAINING ACADEMY 
    113. THE BTC GROUP 
    114. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    115. THINETI SECURITY AND TRAINING 
    116. THINGA SECURITY TRAINING SERVICES CC 
    117. Training Force (Pty) Ltd 
    118. Training Force (Pty) Ltd (Durban) (TP) 
    119. TZANEEN TRAINING CENTRE LIMPOPO 
    120. VITAL SKILLS CC 
    121. VUTHELA AFRICA SECURITY SERVICES 
    122. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    123. WISE GUY ACADEMY (PTY) LTD 
    124. XONE CONTROL ROOM MANAGEMENT (PTY) LTD 
    125. ZEVOLI 9 PTY LTD 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.