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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD: |
Monitor and control reception area |
SAQA US ID | UNIT STANDARD TITLE | |||
13928 | Monitor and control reception area | |||
ORIGINATOR | ||||
SGB Administration | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Office Administration | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular-Fundamental | Level 3 | NQF Level 03 | 4 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Reregistered | 2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2024-06-30 | 2027-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
Learners will be learning towards obtaining a national qualification at level 3 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment.
Learners will be well positioned to extend their learning and practice into other areas in the business environment, or to strive towards professional standards and practice at higher levels. The qualifying learner is capable of: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Learners will also have demonstrated competence in communication at NQF Level 2. |
UNIT STANDARD RANGE |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Monitor the maintenance of a clean and safe reception area as per organisational requirements |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Implementation of the housekeeping standards are maintained according to workplace policy. |
ASSESSMENT CRITERION 2 |
2. Housekeeping operations are maintained to ensure no disruption to operational services. |
ASSESSMENT CRITERION 3 |
3. Areas not meeting the required standards are identified and recorded for possible remedial action. |
ASSESSMENT CRITERION 4 |
4. Actions and procedures required to rectify substandard areas are instituted and monitored to ensure minimum standards are met. |
SPECIFIC OUTCOME 2 |
Monitor presentation of reception area |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Presentation of reception area is maintained according to organisational standards. |
ASSESSMENT CRITERION 2 |
2. Areas of non-conformance are identified, noted and recorded for possible remedial action. |
ASSESSMENT CRITERION 3 |
3. Remedial actions are identified and presented for implementation. |
ASSESSMENT CRITERION 4 |
4. Areas of improvement are communicated to encumbants. |
SPECIFIC OUTCOME 3 |
Monitor the implementation of security procedures in reception area |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Security procedures are outlined and all reception personnel are briefed verbally and a written summary provided to them. |
ASSESSMENT CRITERION 2 |
2. Visitors cards and permits are obtained from security personnel. |
ASSESSMENT CRITERION 3 |
3. Firearm procedures are monitored and maintained as per workplace policy. |
ASSESSMENT CRITERION 4 |
4. Discrepancies and problems are reported and rectified to ensure safety of workplace. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
The Services Educational Training Quality Assurance Body (ETQA) will accredit providers offering learning towards these standard and register assessors. |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems pertaining to the standards of the reception area and security requirements. |
UNIT STANDARD CCFO WORKING |
Work effectively with others to ensure that the reception area is maintained and that security procedures are adhered to. |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise and critically evaluate information in order to draw conclusions regarding the required standards and security measures in the reception area. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively with personnel to enhance the maintenance of the reception area and ensure that all procedures are adhered to. |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 50520 | Further Education and Training Certificate: Library Practice | Level 4 | NQF Level 04 | Reregistered | 2023-06-30 | ETDP SETA |
Elective | 67465 | National Certificate: Business Administration Services | Level 3 | NQF Level 03 | Reregistered | 2021-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 57804 | National Certificate: Public Administration | Level 3 | NQF Level 03 | Reregistered | 2023-06-30 | PSETA |
Elective | 48513 | National Certificate: Public Administration | Level 3 | NQF Level 03 | Passed the End Date - Status was "Registered" |
2006-11-16 | Was PSETA until Last Date for Achievement |
Elective | 60650 | Professional Qualification: Business Administration | Level 3 | NQF Level 03 | Reregistered | 2021-06-30 | As per Learning Programmes recorded against this Qual |
Elective | 61595 | Further Education and Training Certificate: Business Administration Services | Level 4 | NQF Level 04 | Reregistered | 2021-06-30 | As per Learning Programmes recorded against this Qual |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A5 COMPETENCE EVOLUTION PTY LTD |
2. | ABVAHO PHANDA GROUP PTY LTD |
3. | Academics Dynamics (Pty) Ltd |
4. | ACADEMY BUSINESS SCHOOL |
5. | Academy Training Group |
6. | ADAMOPIX PTY LTD |
7. | ADAMS ADAMS ATTORNEYS |
8. | ADVANCED ARTISAN TRAINING CENTRE PTY LTD |
9. | ADVANCED ASSESSMENTS AND TRAINING PTY LTD |
10. | ALABASTER TRAINING CENTRE PTY LTD |
11. | ALMENTA 240 |
12. | AMANDLA OBUNYE TRAINING ACADEMY PTY LTD |
13. | Amaqamu Project Management &Consulting |
14. | AMASU CONSULTING PTY LTD |
15. | AMATHUBA HUB |
16. | AMPHI SA PTY LTD |
17. | ANSEAT AFRICA PTY |
18. | APHELELE AMAGEZA |
19. | ASHIKA DEEPCHUND AND ASSOCIATES CC |
20. | AUBREY NYIKO BUSINESS ENTERPRISES |
21. | Avenida (Pty) Ltd |
22. | BETANOCARE PTY LTD |
23. | Better Best Skills Development |
24. | BIDVEST SERVICES PTY LTD |
25. | BIZ TECH TRAINING PTY LTD |
26. | Boikgantsho Consulting & Events |
27. | BRAVO GROUP MANUFACTURING PTY LTD |
28. | BREAKING GROUND LEARNING AND DEVELOPMENT |
29. | Camblish Training Institute (Pty) Ltd |
30. | CAMBLISH TRAINING INSTITUTE PTY LTD |
31. | CBM TRAINING PTY LTD |
32. | CENTRE FOR ENTREPRENEURSHIP MANAGEMENT AND INNOVATION |
33. | CLASS SKILLS DEVELOPMENT CONSULTANCY PTY LTD |
34. | COMMERCE EDGE SOUTH AFRICA PTY LTD |
35. | COMPUPORT CC |
36. | D D LWAZI RENAISSANCE RESEARCH DEVELOPMENT |
37. | DAYSEVEN TRAINING PTY LTD |
38. | DHOU PTY LTD |
39. | DHR CONSULTANCY |
40. | DIVINE ACADEMY SKILLS TRAINING |
41. | DUNSINEA DEVELOPMENT AND CONSULTING PTY LTD |
42. | EDGE TRAINING CONSULTANCY PTY LTD |
43. | EDU POWER SKILLS ACADEMY |
44. | Edutel Public Service Company |
45. | EFFECTIVE INTERACTIONS |
46. | Eskilz College (Pty) Ltd |
47. | EXCEL FACILITATION |
48. | EXCUTELAB PTY LTD |
49. | EXECU PRIME TRAINING |
50. | FENNEC TRADE AND INVESTMENT PTY LTD |
51. | FGZ CONSULTING PTY LTD |
52. | FLIHI TRAINING CC |
53. | Free State Training and Development Institute |
54. | FUNDISWA LEARNING PTY LTD |
55. | GATYANA TRAINING ACADEMY |
56. | GET SMARTER |
57. | Globalwise Training & Consulting (PTY) Ltd. |
58. | Harvitex cc |
59. | HCI SKILLS TRAINING PTY LTD |
60. | HDPSA GROUP (PTY) LTD |
61. | HEIRS TRAINING AND DEVELOPMENT PTY LTD |
62. | HR CONSULTANCY AND LEARNING PTY LTD |
63. | IALE School of Advanced Learning and Education (Pty) Ltd |
64. | ICOLLEGE PTY LTD |
65. | IDLEADS |
66. | IKHONO BUSINESS SOLUTIONS PTY LTD |
67. | IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC |
68. | ILANGA TRAINING ACADEMY |
69. | IMPERIAL CROWN TRADING 490 PTY LTD |
70. | IMSIMBI TRAINING PTY LTD |
71. | INFINITUS TRAINING SOLUTION PTY LTD |
72. | INJEJE TRAINING |
73. | INNOVATIVE KNOWLEGE WORX TRADING AND PROJECTS PTY LTD |
74. | INNOVATIVE SHARED SERVICES |
75. | IQ Skills Academy (PTY) LTD. |
76. | IZITHELO STRATEGIC PARTNERS |
77. | Jasintha Pty Ltd |
78. | Jeppe College of Commerce and Computer Studies |
79. | JPM & Associates |
80. | K2018393557 SOUTH AFRICA PTY LTD |
81. | KAJAL ASSOCIATES |
82. | KEY WELLNESS GROUP OF COMPANIES PTY LTD |
83. | KEYSTONE LEARNING |
84. | KG BUSINESS DEVELOPMENT |
85. | KHANYISELA COLLEGE PTY LTD |
86. | Khoali Education, Training and development consultants |
87. | KHOSITHI TRAINING |
88. | KHULISANE ACADEMY |
89. | KMS COLLEGE |
90. | KUKHULA GLOBAL PROJECTS PTY LTD |
91. | KVR TRAINING AND BUSINESS SOLUTIONS PTY LTD |
92. | KWELANGA TRAINING PTY LTD |
93. | KWINDLA INSTITUTE OF LEARNING AND CONSULTING |
94. | KZN BUSINESS TRAINING CENTRE |
95. | LANHAM-LOVE CONSULTING PTY LTD |
96. | LEARNGRO MANAGEMENT INSTITUTE |
97. | LEMARK TRAINING AND DEVELOPMENT PTY LTD |
98. | Lewerb Holdings (PTY) Ltd |
99. | LFP TRAINING CONSULTANTS |
100. | LIBALELE DEVELOPMENT ENTERPRISE CC |
101. | LIGHTON SOCIAL CHANGE PTY LTD |
102. | LIP HOLDINGS |
103. | LORON EDUCATION AND SPORTS MANAGEMENT |
104. | LULAWAY HOLDINGS PTY LTD |
105. | Marematlou Training Institute |
106. | MILLENNIUM SOLUTIONS |
107. | MILZET HOLDINGS PTY LTD |
108. | MONYAKU INVESTMENTS |
109. | MOROBI CHARTERED ACCOUNTANTS CC |
110. | MOTHUSI MANAGEMENT CONSULTANTS |
111. | Mowils Consultants |
112. | MPILO ENHLE MANAGEMENT CONSULTING PTY LTD |
113. | MPUMELELO TRAINING |
114. | Mtk Corporation Solutions |
115. | NEW BEGINNINGS STAFFING PTY LTD |
116. | NEW GENERATION SKILLS |
117. | NHLANZI INVESTMENTS |
118. | NJONJOZELA TRADING |
119. | Nkangala Public FET College - Witbank Campus |
120. | NRBC TRAINING AND DEVELOPMENT PTY LTD |
121. | NTI College |
122. | OBOIBON INVESTMENTS |
123. | ONTOANETSE CONSULTING PTY LTD |
124. | PAPPILON LIFE AND BUSINESS COACHING PTY LTD |
125. | PATHWAYS OF PURPOSE POTENTIAL DEVELOPMENT CENTRE PTY LTD |
126. | Pheto Development & HRSS |
127. | PIROT SECURITY SERVICES |
128. | PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS |
129. | Pro-Active Public Services College (Pty) Ltd |
130. | Pro-African College (PTY) LTD |
131. | PRODIGY BUSINESS SERVICES (PTY) LTD |
132. | PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD |
133. | PUISANONG INVESTMENT ENTERPRISES PTY LTD |
134. | QUALITY SOLUTIONS |
135. | RAMAZWI SECURITY SERVICES CC |
136. | RAND INTERNATIONAL MANAGEMENT AND TRAINING CONSULTANTS PTY LTD |
137. | RANTSANE MARIO TRAINING SOLUTIONS |
138. | RASINKHU INVESTMENTS |
139. | RED MANAGEMENT CONSULTANTS PTY LTD |
140. | Reflections Development Institute |
141. | Regen Institute of Leadership and Management Education |
142. | Regenesys School of Public Management |
143. | RESONANCE INSTITUTE OF LEARNING |
144. | Retshetse Training Project |
145. | Saint Colonel Graduate Institute (PTY) Ltd |
146. | SAKHISISIZWE PROJECTS |
147. | SAMDI |
148. | SANGE SA PTY LTD |
149. | Seanapyane Resources (Pty) Ltd |
150. | Sebenzisanane Human Capital |
151. | SERVILINX 65 CC T/A SKILLS DEVELOPMENT ACADEMY |
152. | SFUMATO LEARNING |
153. | SIGNA ACADEMY PTY LTD |
154. | SIMANGO BUSINESS SERVICES |
155. | SINOLWAZI TRAINING AND PROJECTS |
156. | SISEKELO SUSTAINABILITY INSTITUTE |
157. | SIVUKA CONSULTING |
158. | SIYANQOBA SEMINARS |
159. | SIYANQOBA SEMINARS PTY LTD |
160. | SIYAYA SKILLS CAPE |
161. | SIYAYA SKILLS INSTITUTE EASTERN CAPE |
162. | Sizanesu Consulting |
163. | SMART HR SOLUTIONS CC |
164. | SOKOZA CONSULTING SERVICES |
165. | SOLVA PROJECTS PTY LTD |
166. | SOUTH CAPE COLLEGE |
167. | Sozim Trading and Consultancy |
168. | SSD TRAINING PTY LTD |
169. | SUKUMA CATO CREST |
170. | SUSCA WATTS ACADEMY PTY LTD |
171. | SYNERGY TRANSFORMATION SOLUTIONS PTY LTD |
172. | TAU YA MARIRI PTY LTD |
173. | Tembe Service Providers |
174. | THE DANIELS ENTERPRISE |
175. | The Diplomatic Academy |
176. | THE EDUPOWER ACADEMY PTY LTD |
177. | THE LANGUAGE CONNECTION CC |
178. | The People Architects |
179. | THE SKILLS DEVELOPMENT CORPORATION PRIVATE PTY LTD |
180. | Tloumogale Business Development & Consulting |
181. | TOMM TRAINING SOLUTIONS PTY LTD |
182. | TRAINING FOR AFRICA ACADEMY |
183. | Training Force (Pty) Ltd (Durban) (TP) |
184. | TRAINING LEADERSHIP CONSULTING |
185. | Trainyoucan |
186. | TRENTSTONE COLLEGE |
187. | TSIBA EDUCATION |
188. | UBUHLE HR MANAGEMENT CONSULTANTS |
189. | UKHIYE CONSULTING |
190. | Universal Knowledge Software |
191. | University of Fort Hare |
192. | V HERRMANNSEN AND ASSOCIATES CC |
193. | VUSHENI LEARNING ACADEMY |
194. | WEALTH IN PROGRESS TRAINING PTY LTD |
195. | Yellow Media Learning Institute (Pty) Ltd |
196. | ZAMSIBA DEVELOMENT CONSULTANTS |
197. | ZIKODE DEVELOPMENT TRUST PTY LTD |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |