All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Devise and apply strategies to establish and maintain relationships |
SAQA US ID | UNIT STANDARD TITLE | |||
15238 | Devise and apply strategies to establish and maintain relationships | |||
ORIGINATOR | ||||
SGB Generic Management | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Generic Management | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular-Fundamental | Level 5 | Level TBA: Pre-2009 was L5 | 3 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2006-05-02 | 2007-11-28 | SAQA 0160/05 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2008-11-28 | 2011-11-28 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard is replaced by: |
US ID | Unit Standard Title | Pre-2009 NQF Level | NQF Level | Credits | Replacement Status |
252027 | Devise and apply strategies to establish and maintain workplace relationships | Level 5 | Level TBA: Pre-2009 was L5 | 6 |
PURPOSE OF THE UNIT STANDARD |
This is a Unit Standard intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.
The qualifying learner is capable of: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that people learning towards this Unit Standard are competent in:
|
UNIT STANDARD RANGE |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Liaise and network with internal and external role-players. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Opportunities for networking are identified or created with internal and external role-players. |
ASSESSMENT CRITERION 2 |
2. Networking functions are attended and new contacts established to mutual benefit. |
ASSESSMENT CRITERION 3 |
3. Avenues for communicating with role-players are explored and appropriate strategies implemented to mutual benefit of all people involved. |
SPECIFIC OUTCOME 2 |
Devise and apply a strategy to establish productive relationships with colleagues. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. The devised strategy involves colleagues in the development of goals and objectives, and as a sounding board. |
ASSESSMENT CRITERION 2 |
2. Opportunities for colleagues to discuss work-related and personal issues are identified and used when appropriate. |
ASSESSMENT CRITERION 3 |
3. Feedback and advice are offered in a positive manner and all undertakings are met as agreed. |
ASSESSMENT CRITERION 4 |
4. Colleagues are informed about developments and changes that may affect them. |
ASSESSMENT CRITERION 5 |
5. Concerns over quality of work must be raised directly with the colleague. |
SPECIFIC OUTCOME 3 |
Devise and apply strategy to establish productive working relationships with manager(s). |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. The immediate manger is kept informed of activities, progress and results of the department/division. |
ASSESSMENT CRITERION 2 |
2. A process for seeking and exchanging information, and seeking advice is agreed to. |
ASSESSMENT CRITERION 3 |
3. All information presented to the manager is clear, accurate and timely. |
SPECIFIC OUTCOME 4 |
Identify and minimise personal conflict in the workplace. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Potential and actual conflicts are identified and action taken to deal with them promptly. |
ASSESSMENT CRITERION 2 |
2. Conflict situations are referred to appropriate people according to organisational policy. |
ASSESSMENT CRITERION 3 |
3. Team members are informed of expected standards of work and performance. |
ASSESSMENT CRITERION 4 |
4. Team members are continually informed of changes in policy and workplace operations that may affect them. |
ASSESSMENT CRITERION 5 |
5. Team members are consulted on matters where possible and opportunities to discuss work matters are provided regularly. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
Assessment of this Unit Standard should be contextual and practical.
|
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems relating to conflict. |
UNIT STANDARD CCFO WORKING |
Work effectively with others dealing with conflict. |
UNIT STANDARD CCFO ORGANISING |
Organise and manage oneself and one`s activities when dealing with internal and external role-players. |
UNIT STANDARD CCFO COLLECTING |
Collect, evaluate, organise and critically evaluate information when identifying opportunities for networking. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively when devising and communicating strategies. |
UNIT STANDARD CCFO SCIENCE |
Use science and technology when presenting information. |
UNIT STANDARD CCFO DEMONSTRATING |
Demonstrate an understanding of the world as a set of related systems when viewing day to day relationships in relation to the whole organisation. |
UNIT STANDARD CCFO CONTRIBUTING |
In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
Being culturally and aesthetically sensitive across a range of social contexts while dealing with conflict. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
UNIT STANDARD NOTES |
This unit standard has been replaced by unit standard 252027, which is "Devise and apply strategies to establish and maintain workplace relationships", Level 5, 6 credits. |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 57428 | Further Education and Training Certificate: Youth Development | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | ETDP SETA |
Core | 61594 | National Certificate: Management | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2009-05-02 | As per Learning Programmes recorded against this Qual |
Core | 57805 | National Certificate: Public Sector Employment and Skills Development Practices | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | PSETA |
Core | 57631 | National Certificate: Radiation Protection | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | EWSETA |
Core | 49469 | National Diploma: Complex Procurement | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2012-06-30 | |
Core | 49710 | National Diploma: Development Practice | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | ETDP SETA |
Core | 58473 | National Diploma: Freight Handling Logistics | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | TETA |
Core | 49023 | National Diploma: Liaison Interpreting | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | QCTO |
Core | 49794 | National Diploma: Productivity | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SABPP |
Fundamental | 49709 | National Certificate: Criminology | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SAS SETA |
Fundamental | 59429 | National Certificate: Inclusive Education | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | ETDP SETA |
Fundamental | 58802 | National Diploma: Disability Employment Practice | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2020-07-30 | SABPP |
Fundamental | 59256 | National Diploma: Flight Dispatch | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2016-12-31 | TETA |
Fundamental | 49059 | National Diploma: Master Craftsmanship (Electrical) | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | EWSETA |
Elective | 83946 | National Certificate: Management | Level 3 | NQF Level 03 | Passed the End Date - Status was "Reregistered" |
2023-07-30 | As per Learning Programmes recorded against this Qual |
Elective | 59325 | National Certificate: Environmental Noise Control | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2015-06-30 | LG SETA |
Elective | 49123 | National Certificate: Journalism | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Registered" |
2007-10-18 | Was MICTS until Last Date for Achievement |
Elective | 58978 | National Certificate: Journalism | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
Elective | 50245 | National Certificate: Maintenance Coordination | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Registered" |
2010-11-11 | TETA |
Elective | 58330 | National Certificate: Pipeline Operations | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | TETA |
Elective | 48888 | National Diploma: Hiring Operations Management | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2016-12-31 | SERVICES |
Elective | 50023 | National Diploma: Legal Interpreting | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SAS SETA |
Elective | 58309 | National Diploma: Project Management | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | Afrika Tikkun NCC |
2. | Aldabri 106 Institute for Quality Pty Ltd |
3. | Amaqamu Project Management and Consulting |
4. | Aubrey Nyiko Business Enterprise cc |
5. | Avenida (Pty) Ltd |
6. | B T Group of Companies Pty Ltd |
7. | Breakeven 59(PTY) Ltd |
8. | Circleway College |
9. | Dee-Bravo Training Centre |
10. | Dintshang Trading |
11. | Edu-Prof Training Centre |
12. | EDUTEL SKILLS DEVELOPMENT PTY LTD |
13. | Employ and Empower Deaf (Pty) Ltd |
14. | Frayintermedia Cc |
15. | G CUBE COMMUNICATIONS CC |
16. | Gauteng City College |
17. | HILLCROSS BUSINESS SCHOOL (PTY |
18. | HOPE ACADEMIC AND SKILL CENTRE |
19. | Jeppe College of Commerce and |
20. | KDS Centre for Skills Development and Training Pty Ltd |
21. | Kitso Bokamoso Training Solution |
22. | Leronsa Trading Enterprise |
23. | Loago Business Consulting |
24. | Makwedeng Training |
25. | MBOWA COLLEGE PTY LTD |
26. | MENTORNET (PTY) LTD |
27. | Montague Education and Training (PTY)Ltd |
28. | Musengavhadzimu Media |
29. | Nsovo Learning Academy |
30. | Ntevho-Ketso Training and Recruitement Consultancy cc |
31. | NTI College |
32. | Ntsangalala Business Enterprise |
33. | Petra institute of Development (PTY) Ltd |
34. | Posh Multimedia |
35. | Pretoria Technical College |
36. | Professional Development and Training Institute (Pty) Ltd |
37. | Reflections Development Institute |
38. | Resonance Institute of Learning |
39. | Retshetse Training Project |
40. | SA Maritime School and Transport College |
41. | Sebenzisanane Human Capital |
42. | South West Gauteng Tvet College |
43. | Southern African Youth Movement |
44. | T Mabuya & Associates (Pty) Ltd |
45. | Tembe Service Providers |
46. | Thabelanang t/a Thabelanang Trading Enterprise |
47. | THE GMC GROUP PTY LTD |
48. | The Skills Launchpad |
49. | Thuto-Botshabelo Training and Projects (Pty) Ltd |
50. | TMG Quality Services |
51. | Together Lifestyle Resort Pty Ltd |
52. | TSHIROLOGO DISABILITY TRAINING SERVICES PTY TLD |
53. | TSP COLLEGE |
54. | Ulwazi Training & Development |
55. | Varsity Institute of Science & Technology (Pty)Ltd |
56. | VUWA PROJECTS |
57. | Whitestone College |
58. | Yellow Media Learning Institute (Pty) Ltd |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |