SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Refer a person with a disability to specialised services 
SAQA US ID UNIT STANDARD TITLE
244610  Refer a person with a disability to specialised services 
ORIGINATOR
SGB Inclusive Education 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 05 - Education, Training and Development Adult Learning 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The purpose of this Unit Standard is to enable learners to refer people with disabilities to specialised service providers when their needs fall outside a learner's scope of practice. Learners will know when to refer someone to other professionals, and who to refer them to. They can also analyse the information received from referrals to improve their own support to clients.

Competent referral will ensure that people with disabilities have access to the services that they need, and disability employment practitioners will meet legal, ethical and professional standards, thereby ensuring the quality of service delivery and professionalism of the field. Learners will achieve competence in referral which can be transferred to various other fields. This competence is also valuable in terms of enhancing learning and their own performance, as they are able to gather and analyse information regarding their clients.

A qualified learner is capable of:
  • Describing specialised service providers according to scope of practice.
  • Assessing suitability and effectiveness of services against identified needs.
  • Implementing referral process according to identified needs.
  • Interpreting and applying information from the referral process.
  • Recording, storing and maintaining referral information. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners are assumed to be competent in Communication at NQF Level 4. It is also recommended that learner's are competent in computer literacy at NQF Level 2 or equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe specialised service providers according to scope of practice. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Specialised service providers available within specific contexts are identified according to referral needs. 
    ASSESSMENT CRITERION RANGE 
    Specialised services providers may be inside or outside the organisation depending on local resources.
     

    ASSESSMENT CRITERION 2 
    Different roles of services providers are described according to their scope of practice. 

    SPECIFIC OUTCOME 2 
    Assess suitability and effectiveness of services against identified needs. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The reasons for referral are analysed and presented to all relevant stakeholders for purposes of obtaining approval, funding and providing relevant information. 

    ASSESSMENT CRITERION 2 
    The suitability of the service is assessed and justified against criteria and needs. 

    ASSESSMENT CRITERION 3 
    Identified services are selected according to suitability. 
    ASSESSMENT CRITERION RANGE 
    Suitability includes but is not limited to effectiveness, cost, availability, priority, feasibility, sustainability, etc.
     

    SPECIFIC OUTCOME 3 
    Implement referral process according to identified needs. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Networking with service providers is established in terms of communication, support and intervention needs. 

    ASSESSMENT CRITERION 2 
    A process to manage a referral is arranged together with the service provider. 
    ASSESSMENT CRITERION RANGE 
    Processes can include verbal, written or electronic communication, meetings, etc.
     

    ASSESSMENT CRITERION 3 
    Findings and recommendations are analysed in order to determine if further assessment or intervention might be required. 

    ASSESSMENT CRITERION 4 
    The success or failure of the referral process is assessed in terms of work performance and organisational policy. 

    SPECIFIC OUTCOME 4 
    Interpret and apply information from the referral process. 
    OUTCOME RANGE 
    Information includes needs, problems, and issues contained in information received from specialised service providers, that is, in the scope of other professions' practice areas. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The reports are understood in terms of the recommendations made by liaising with specialised service providers. 

    ASSESSMENT CRITERION 2 
    Findings are presented and justified to all relevant stakeholders. 

    ASSESSMENT CRITERION 3 
    Ethical and professional practices and requirements are adhered to according to codes of practice and legal obligations. 
    ASSESSMENT CRITERION RANGE 
    Includes but not limited to consultation with the individual referred.
     

    ASSESSMENT CRITERION 4 
    The results of the referral are used in the development and implementation of the coaching plan. 

    SPECIFIC OUTCOME 5 
    Record, store and maintain referral information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Referral information is recorded and meets specified requirements for addressing individual needs and organisational obligations. 

    ASSESSMENT CRITERION 2 
    The security of records are maintained and stored to preserve privacy and confidentiality and comply with current legal requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Define referral.
  • Codes of good practice.
  • Rights of people with disabilities in the workplace.
  • Information storage and formats. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems where responses to problems show that such critical and creative thinking has been used to make responsible decisions when identified services are prioritised according to suitability and effectiveness. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community when networking with service providers meets agreed communication, support and intervention needs, information of referral meets service provider requirements, and assistance in interpreting reports or results is accessed where relevant and from appropriate sources. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively when agreed processes to manage referrals are adhered to, and given legal, ethical and professional requirements are adhered to, and seek advice where necessary. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information for identifying and using specialised services according to scope of practice. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematic and/or language skills in the modes of oral and/or written presentation when reasons for referral are presented and recording of referral information meets specified requirements and findings are presented to all relevant stakeholders. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation to assess relevance of services in terms of identified needs. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Notes to Assessors:

    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the learner is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the learner can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58802   National Diploma: Disability Employment Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  SABPP 
    Core  67373   National Diploma: Orientation and Mobility Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3 At Work Recruitment Agency 
    2. A and N Training Institute (Pty) LTd 
    3. ABASUNGULI TRAINING SPESIALISTS (PTY) LTD 
    4. Acorser Corporate & Business Consulting t/a Acorser Academy 
    5. Agriventions Consulting 
    6. ALMENTA 240 ICHAF 
    7. Amogelang Marketing and Training 
    8. Ashley Kriel Skills Development Centre 
    9. Aubrey Nyiko Business Enterprise cc 
    10. Avax Training & Development 
    11. Bambanani Community Development Organisation NPO 
    12. Bavelile Consultants and Training 
    13. BERITAM PROJECTS AND TRAINING SOLUTIONS PTY LTD 
    14. Boitjhorisong Resource Centre 
    15. BOLAND COLLEGE 
    16. BORDERGATE EVENTS MANAGEMENT AND PROJECTS 
    17. Brain Boosters Business Education (PTY) LTD 
    18. Brainwave Projects 1997 CC 
    19. Burgess School of Studies 
    20. Camblish Training Institute (Pty) Ltd 
    21. Centre for Creative Education/Iziko La Bantu Be Afrika NPC 
    22. College of Cape Town - Athlone Campus 
    23. College on Hills (Pty) Ltd 
    24. Compass Academy of Learning 
    25. Custoda Trust 
    26. D M Management and Consulting 
    27. DEVELO CC 
    28. Dintshang Trading 
    29. Directflo 
    30. Early Inspiration 
    31. Early Learning Resource Unit (ELRU) 
    32. EASTCAPE MIDLANDS COLLEGE BUSINESS UNIT (Uitenhage) (WA) 
    33. EBENEZER TRAINING HOUSE FOR EARLY LEARNING 
    34. EDU-Bless College 
    35. Edu-Build Institute 
    36. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    37. Elgin Community College 
    38. Enjo Consultants (Pty) Ltd 
    39. Environment and Language Education Trust 
    40. EXCELLENCE ACADEMY AND YOUTH DEVELOPMENT CENTRE 
    41. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    42. Faranang Business and Training Solutions PTY(LTD) 
    43. FURNITURE WORLD TRAINING CENTRE 
    44. Future Performance Training and Development 
    45. Future-Teacher (Pty) Ltd 
    46. Gauteng Baobab Early Learning Training Programme 
    47. Goldfields TVET College 
    48. Good News Trust 
    49. Grassroots Adult Education and Training Trust 
    50. GWALA TRAINING SERVICES 
    51. HAVOHEJ CONSULTANCY 
    52. Heirs Training and Development 
    53. HOPE ACADEMIC AND SKILL CENTRE 
    54. HUGENOTE COLLEGE 
    55. ICM t/a Institute for Career Management 
    56. Igugu Training and Investments 
    57. Ikusasa Lothisha t/a ECD Training Provider 
    58. Innovation College (Pty)Ltd 
    59. Institute of Professional Studies and Services 
    60. Isamon Vocational College of Excellence Pty Ltd 
    61. Isibani Skills Academy 
    62. Isibani Soluntu Development Trust 
    63. Itireleng Bokamoso Trading Development Services and Associates 
    64. Jabulani Training & Development 
    65. Joera Holdings (Pty) Ltd 
    66. K Boneng Consulting Services P 
    67. Kairos Soar Pty Ltd 
    68. Katehong Early Learning Resourse Unit (KELRU ) 
    69. Katiso-kuno Consulting 
    70. Keletsong Community Training & Resource Centre 
    71. Kgang-Kgolo Consulting 
    72. KHANIMAMBA TRAINING AND RESOURCE CENTRE 
    73. Khululeka Community Education Centre 
    74. Kids Academy 
    75. KING JAMES TRADING AND PROJECTS 
    76. Kitso Bokamoso Training Solution 
    77. KITSO TRAINING AND DEVELOPMENT 
    78. Klein Karoo Resource Centre 
    79. Legacy African Global Skills Academy Pty Ltd 
    80. Legacy Leap Skills Developmemt Institute (Pty) Ltd 
    81. Leronsa Trading Enterprise 
    82. LESEDI EDUCARE ASSOCIATION 
    83. LESEDI MOHAU DEVELOPMENT CENTRE 
    84. Li Lichule Trading cc 
    85. LITTLE LEADERS GROUP (PTY) LTD 
    86. Loago Business Consulting 
    87. Lynne Hobbs cc 
    88. MASIKHULE EARLY CHILDHOOD DEVELOPMENT CENTRE 
    89. Mass Computer Training and Printers 
    90. MATHS CENTRE INCORPORATING SCIENCES 
    91. Meals on Wheels Community Services - South Africa 
    92. MENTORNET (PTY) LTD 
    93. Mintirho Development Services 
    94. Mochochonono Training Solutions cc 
    95. Mosima Service Training and Development Solutions 
    96. Motheo Training Institute Trust 
    97. MTL Training and Projects 
    98. NATAL EARLY LEARNING RESOURCE UNIT TRUST 
    99. Ndoma Mathodi Trading Enterprise 
    100. Netgrow Training Solutions 
    101. Networx for Career Development 
    102. New Beginnings Training and Development Organisation 
    103. New Hope Revival Organisation 
    104. Next Step Academy (Pty) Ltd 
    105. Nkqubela Community Developers 
    106. Noni Community Development 
    107. Northern Cape Rural TVET College 
    108. Northern Cape Urban College: Kimberley Campus 
    109. Northlink College 
    110. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    111. NTATAISE TRUST 
    112. Ntevho-Ketso Training and Recruitement Consultancy cc 
    113. Ntsangalala Business Enterprise 
    114. Orange Language Institute (Pty) Ltd 
    115. Orbit FET College - Central Office 
    116. Peddie Development Centre 
    117. People Upliftments t/a POPUP Upliftment 
    118. Petra institute of Development (PTY) Ltd 
    119. Pioneer Business Consulting 
    120. PMA Holding (Pty) Ltd 
    121. PND Academy of Learning cc 
    122. Pro-Ed Training 
    123. PROFESSIONAL CHILD CARE COLLEGE PTY LTD 
    124. Professional Development and Training Institute (Pty) Ltd 
    125. Progressive School of Business and Engineering (Pty) 
    126. QT Training (Pty) Ltd 
    127. RAMAZWI SECURITY SERVICES CC 
    128. Rampadise Education Training & Development Centre 
    129. Read Educational Trust 
    130. Realeboga Development Services 
    131. Reflections Development Institute 
    132. Regen Institute of Leadership and Management Education 
    133. REGIONAL EDUCARE COUNCIL 
    134. Retshetse Training Project 
    135. Rhodes University 
    136. Right 4 u College 
    137. Safe and Sound Learning Association 
    138. SANTS College 
    139. Shiloh Training (Pty) Ltd 
    140. Sisazi Consulting 
    141. SITHUTHUKILE TRUST 
    142. Siyahluma Education Institute 
    143. Skills Development and Training Company (Pty) Ltd 
    144. South African Congress For Early Childhood Development 
    145. South African Guide-Dogs Association for the Blind 
    146. South Cape Public FET College - George Campus 
    147. Southern African Youth Movement 
    148. Spears Business and Life Couch Consulting (Pty) Ltd 
    149. Spotru Training Centre 
    150. SPS Consulting (Pty) Ltd 
    151. Sustainability Institute Trust 
    152. T Mabuya & Associates (Pty) Ltd 
    153. Takatso Educare Training and Development Services 
    154. Teachers Learning Centre (Pty) Ltd 
    155. Tembe Service Providers 
    156. Tendazwau Trading 8 (PTY) LTD 
    157. Thabelanang t/a Thabelanang Trading Enterprise 
    158. The Iscariota Group (Pty) Ltd 
    159. THE MATTHEW GONIWE SCHOOL OF LEADERSHIP AND GOVERNANCE 
    160. The Port Elizabeth Early Learning Centre 
    161. The Renaissance National Skills Development Centre 
    162. THE SKILLS EXTENSION TRAINING COMPANY 
    163. THE WELLNESS SPECIALIST 
    164. Thembekile training consulting 
    165. THUKAKGALADI INTEGRATED DEVELOPMENT PROJECT 
    166. THUSANANG TRUST 
    167. Thuto Ya Setshaba Training Services (Pty) Ltd 
    168. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    169. Tiakeni Training Centre 
    170. TPN Training and Recruitment cc 
    171. Training and Resources in Early Education (TREE) 
    172. TRAINING AT WORK PTY LTD 
    173. TSHEPANG EDUCARE TRUST 
    174. Tshepo Hope Consulting 
    175. Ukwakhile Training 
    176. Umnotho We Afrika Foundation 
    177. UNIVERSAL COLLEGE OUTCOMES SA 
    178. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    179. VEB CELE & Associates (Pty) Ltd 
    180. Vinton Consulting Group 
    181. Vuselela TVET College 
    182. VUWA PROJECTS 
    183. Waterberg TVET College 
    184. Winston Academy 
    185. World Pace Development and Training Institute 
    186. World Wide Education Providers(Pty)Ltd 
    187. Woz'obona Early Childhood Community Service Group 
    188. Yellow Media Learning Institute (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.