|All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.|
|SOUTH AFRICAN QUALIFICATIONS AUTHORITY|
|REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE:|
|National Certificate: Labour Relations Practice|
|SAQA QUAL ID||QUALIFICATION TITLE|
|74570||National Certificate: Labour Relations Practice|
|Task Team - Labour Relations|
|PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY||NQF SUB-FRAMEWORK|
|SERVICES - Services Sector Education and Training Authority||OQSF - Occupational Qualifications Sub-framework|
|National Certificate||Field 03 - Business, Commerce and Management Studies||Human Resources|
|ABET BAND||MINIMUM CREDITS||PRE-2009 NQF LEVEL||NQF LEVEL||QUAL CLASS|
|Undefined||120||Level 6||Level TBA: Pre-2009 was L6||Regular-Unit Stds Based|
|REGISTRATION STATUS||SAQA DECISION NUMBER||REGISTRATION START DATE||REGISTRATION END DATE|
Passed the End Date -
Status was "Reregistered"
|LAST DATE FOR ENROLMENT||LAST DATE FOR ACHIEVEMENT|
|In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.|
This qualification does not replace any other qualification and is not replaced by any other qualification.
|PURPOSE AND RATIONALE OF THE QUALIFICATION|
The purpose of the Qualification is to develop people who will be able to manage, resolve and help prevent labour disputes.
A large number of the competencies developed in the Qualification are rooted in actual workplace practice and should lead to greater productivity resulting from the improved performance by the learner, due to the integration of the knowledge mastered with workplace practice. Learners will be able to:
The purpose of this Qualification is to:
With the advent of democratic government in South Africa in 1994 an entirely new approach to Labour Relations Practice (LRP) in South Africa has emerged. There has been the establishment of new statutory structures with implications for every level of labour relations in the country. Their purpose is to advance economic development and social justice, to reduce labour unrest and to advance the democratisation of the workplace by fulfilling the primary objective of the Labour Relations Act. The Qualification will help to transform the labour market and workplace by promoting sound and improved employment relationships.
The National Certificate: Labour Relations Practice, NQF Level 6 provides learners with specific learning and skills related to labour disputes, mediation, conciliation and arbitration as regulated by Labour Law. This learning will deepen their understanding of the South African Labour Relations field and will underpin their ability to use this learning in various workplaces. The development of competence in this field can lead to better service delivery, institutional longevity and the promotion of job creation and security. Application of the learning in this Qualification will also assist parties in labour disputes to enforce their labour rights, while at the same time enabling them to become aware of their obligations as active and responsible participants in society and the economy.
This Certificate is thus designed to enable individuals to develop the theoretical competencies and the practical skills to operate effectively in the labour relations field.
This qualification would be applicable to the following people and organisations:
|LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING|
|It is assumed that learners have knowledge of general Human Resource principles and theory, and of South African Labour Relation structures at NQF Level 5.
It is also assumed that the learner is able to interpret financial statements and use information in the statements to make informed decisions.
Recognition of Prior Learning:
This Qualification may be achieved wholly or in part through the Recognition of Prior Learning. The Qualification may be granted to learners who have acquired the necessary skills and knowledge without attending formal courses, providing they can demonstrate competence in the outcomes of the individual unit standards as required by the Fundamental, Core and Elective components as stipulated in the Qualification and encapsulated by the Exit Level Outcomes.
A Recognition of Prior Learning process may also be used to credit learners with the relevant unit standards in which they have developed the necessary competencies as a result of workplace and experiential learning.
Recognition of Prior Learning may also be applied for learners who are not in possession of a Further Education and Training Certificate or equivalent in order to gain access to the Qualification.
Learners submitting themselves for Recognition of Prior Learning should be thoroughly briefed prior to the assessment, and will be required to submit a Portfolio of Evidence in the prescribed format to be assessed for formal recognition. While this is primarily a workplace-based Qualification, evidence from other areas of endeavour may be introduced if pertinent to any of the Exit Level Outcomes.
Access to the Qualification:
Access to this Qualification is open to all learners in possession of a Higher Certificate in Labour Relations, NQF Level 5 or equivalent Qualification. Because of the very practical nature of the learning, it is preferable for learners to be employed in the Labour Relations sector or to have access to such a workplace to be able to practically apply the competencies developed through the unit standards.
|RECOGNISE PREVIOUS LEARNING?|
|The Qualification is made up of a combination of Fundamental, Core and Elective components, totalling a minimum of 120 Credits.
The Elective Unit Standards relate to the range of areas in which the Labour Relations Practitioner might work. The range of possibilities embodied in the Electives applies to both individual and workplace.
|EXIT LEVEL OUTCOMES|
|1. Facilitate fair and just labour relations in an organisation.
2. Manage and resolve labour disputes.
3. Initiate actions to prevent labour disputes.
4. Implement management practices.
5. Consider and apply relevant legislation and Jurisprudence.
Critical Cross-field Outcomes:
This Qualification addresses the following Critical Cross-field Outcomes:
> Reflecting on and exploring a variety of strategies to learn more effectively.
> Participating as responsible citizens in the life of local, national and global communities.
> Being culturally and aesthetically sensitive across a range of social contexts.
> Exploring education and career opportunities.
> Developing entrepreneurial opportunities when dealing with any and all labour relations related issues in a specific context.
All of the above contribute to the full personal development of each learner and the social and economic development of society at large by ensuring participation as responsible citizens in the life of local, national and global communities, in terms of community development issues.
|ASSOCIATED ASSESSMENT CRITERIA|
|Associated Assessment Criteria for Exit Level Outcome 1:
Associated Assessment Criteria for Exit Level Outcome 2:
> Range: Dispute resolution process may include, but is not limited to, complex conciliation, mediation, facilitation, arbitration, pre-dismissal arbitration and In Limine hearings.
Associated Assessment Criteria for Exit Level Outcome 3:
> Range: Interventions may include but are not limited to, road shows, exhibitions, workshops, user forums, awareness campaigns, out-reach programmes, capacity building programmes.
Associated Assessment Criteria for Exit Level Outcome 4:
Associated Assessment Criteria for Exit Level Outcome 5:
The Qualification and its associated assessment criteria have been designed so that assessment is fully integrated with the learning. The learner must, in an authentic setting:
The emphasis throughout the Qualification should be on continuous, formative assessment. Much of this is achieved in "sites of application" and involves a range of assessment tools, which will include a degree of self and peer assessment. A number of appropriate summative assessments should be planned at specific times by the assessor/s, keeping the learner well-informed of all aspects of assessment principles.
As a result of a range of ongoing assessment approaches in terms of testing and evaluating the fundamental, practical and reflexive competence of the learner, a skills matrix should be produced. This will clearly indicate not only the knowledge gaps and skills deficits of the individual, but also highlight the learner's strengths and weaknesses related to the other elements of applied competence, namely:
The assessment process should also be able to be used for Recognition of Prior Learning, subject to the rules and criteria of the relevant Education and Training Quality Assurance (ETQA) body.
|This Qualification has been compared with international practice in Labour Relations. However, it needs to be recognised that the South African Labour Legislation deals pointedly with the legacy of the past and the introduction of new, democratic structures, systems and practices in the Labour Relations field. This Qualification deals explicitly with those elements. Labour Relations is based on domestic legislation and therefore will only relate locally.
JILAF - Japan International Labour Foundation:
Course Title: Present Issues of the Trade Union Movement in Japan:
Course Title: Labour-related legislation and the social security in Japan:
Course Title: History of the Labour Movement in Japan:
Course Title: Trade unions and industrial relations in Japan:
Course Title: Industrial Relations:
Course Title: RENGO (Japanese Trade Union Confederation):
Course Title: Ministry of Health, Labour and Welfare:
Course Title: Japan Productivity Centre (JPC):
The above set of short courses offered by the Japan International Labour Foundation (JILF) contains some elements of the learning in the National Certificate: Labour Relations Practice, Level 6. It must be noted however, that they include additional issues like culture and productivity, which are not included in the South African Qualification.
The National Training and Vocational Development Secretariat (SEFOR).
Course Title: Labour Relations and Industrial Performance:
The course offered by The National Training and Vocational Development Secretariat (SEFOR) in São Paulo, Brazil, covers very broad subject areas which seem more of an overview of the labour market and therefore it does not align with this Qualification.
Cornell University - Industrial and Labour Relations (ILR) School:
Course Title: Increasing Effectiveness in arbitration:
Course Title: Collective Bargaining Immersion Programme:
Course Title: Contract Administration:
Course Title: Collective Bargaining:
Course Title: Labour-Management Cooperation:
Course Title: Legal Issues:
Course Title: Certificate: Collective Bargaining Studies:
These American courses compare favourably with the South African Certificate: Labour Relations Practice, Level 6. The local Qualification offers all the same basic subjects, in both the Core and Elective components.
Labour Relations Agency - Belfast.
Course Title: Written Statement of Main Terms and Conditions of Employment:
Course Title: Disciplinary Rules and Procedures:
Course Title: Grievance Procedures:
The three courses offered by the Labour Relations Agency in Belfast do not compare well with the South African Certificate: Labour Relations Practice, Level 6. The only similarity is the Grievance Procedures Course, which is included in this Qualification's Elective component.
XLRI Jamshedpur - School of Business and Industrial Relations.
Course Title: Personnel Management and Industrial Relations:
The course offered by the School of Business and Industrial Relations in Jamshedpur, India deals with very broad subjects with little detail. The learning in terms of subject areas is similar but not in terms of subject detail. Many of the Modules are Personnel Management related.
UK (United Kingdom):
Central London - Employee Relations, Trade Unions and the Law:
Course Title: Training and Development:
Course Title: Employee Relations:
Course Title: European Union:
The above three course show a close relationship to the Unit Standards in the South African Certificate: Labour Relations Practice, Level 6. The one major difference is the inclusion of 'trade union element' in the above course.
Labour Relations Agency - United Kingdom:
Course Title: Advisory Workshops:
The above course does not compare all that favourably with the South African Certificate: Labour Relations Practice, Level 6 as it only covers issues related to informing the learners about basic labour relations issues.
Seek Learning - Open Universities Australia.
Course Title: Graduate Certificate in Industrial Relations:
This Graduate Certificate in Industrial Relations does not compare well as it focuses mainly on Management subjects and the human resource side dealing with people at work. It does not cover the real core issues related to Industrial Relations.
In conclusion it can be said that the Certificate: Labour Relations Practice, Level 6 does not seem to be similar to any other qualification on labour relations offered at this level in any other country. It is a product of the need for transformation in the labour relations field in South Africa and of the introduction of new procedures and structures to deal with labour relations and labour issues in South Africa and therefore is unique to South Africa.
|Horizontal articulation is possible with:
Vertical articulation is possible with:
The options as listed above provide the opportunity to ensure that assessment and moderation can be transparent, affordable, valid, reliable and non-discriminatory.
|CRITERIA FOR THE REGISTRATION OF ASSESSORS|
|For an applicant to register as an assessor or moderator of this Qualification the applicant needs to be:
|As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.|
|ID||UNIT STANDARD TITLE||PRE-2009 NQF LEVEL||NQF LEVEL||CREDITS|
|Core||337082||Apply labour dispute prevention approaches||Level 6||Level TBA: Pre-2009 was L6||16|
|Core||264403||Apply problem-solving techniques to make decisions on a multi-faceted problem||Level 6||Level TBA: Pre-2009 was L6||5|
|Core||337120||Conduct fact finding and investigation processes||Level 6||Level TBA: Pre-2009 was L6||8|
|Core||337121||Demonstrate an understanding of collective agreements and bargaining councils||Level 6||Level TBA: Pre-2009 was L6||12|
|Core||337080||Demonstrate an understanding of labour market economics and statistics||Level 6||Level TBA: Pre-2009 was L6||6|
|Core||337079||Facilitate a mass retrenchment process||Level 6||Level TBA: Pre-2009 was L6||8|
|Core||337081||Interpret and apply labour legislation relating to strikes, lock-outs and picketing||Level 6||Level TBA: Pre-2009 was L6||5|
|Core||337084||Interpret the implications for South Africa of Conventions of the International Labour Organisation which have been ratified by the South African government||Level 6||Level TBA: Pre-2009 was L6||6|
|Core||376119||Interpret unfair dismissal in terms of Labour Relations Legislation||Level 6||Level TBA: Pre-2009 was L6||10|
|Core||119929||Manage and conduct an in limine hearing||Level 6||Level TBA: Pre-2009 was L6||6|
|Core||264409||Use negotiation in multi-faceted situations to achieve the objectives of a function||Level 6||Level TBA: Pre-2009 was L6||5|
|Core||337119||Write advisory awards in labour disputes||Level 6||Level TBA: Pre-2009 was L6||6|
|Fundamental||337085||Demonstrate an understanding of labour market dynamics||Level 6||Level TBA: Pre-2009 was L6||4|
|Fundamental||264408||Manage and improve communication processes in a function||Level 6||Level TBA: Pre-2009 was L6||3|
|Elective||119935||Apply the Arbitration Act in dispute resolution||Level 5||Level TBA: Pre-2009 was L5||4|
|Elective||119946||Conduct a labour conciliation process||Level 5||Level TBA: Pre-2009 was L5||12|
|Elective||119939||Conduct negotiations in labour mediation||Level 5||Level TBA: Pre-2009 was L5||6|
|Elective||119500||Conduct research in a paralegal context||Level 5||Level TBA: Pre-2009 was L5||10|
|Elective||114228||Demonstrate and apply an understanding of bargaining council rules||Level 5||Level TBA: Pre-2009 was L5||3|
|Elective||115326||Identify and apply the principles of law of evidence||Level 5||Level TBA: Pre-2009 was L5||6|
|Elective||119941||Manage and conduct an arbitration process||Level 5||Level TBA: Pre-2009 was L5||12|
|Elective||119933||Write arbitration awards||Level 5||Level TBA: Pre-2009 was L5||8|
|Elective||365185||Apply the Promotion of Access to Information Act 2 of 2000 in Public Bodies||Level 6||NQF Level 06||5|
|Elective||337083||Demonstrate an understanding of legislation, regulations and dispute resolution institutions in the public service||Level 6||Level TBA: Pre-2009 was L6||10|
|Elective||337101||Interpret and apply the provisions of the Promotion of Administrative Justice Act (PAJA)||Level 6||Level TBA: Pre-2009 was L6||8|
|Elective||337086||Interpret and apply the South African Constitution as it relates to the dispute resolution process||Level 6||Level TBA: Pre-2009 was L6||5|
|Elective||337100||Tax a bill of costs||Level 6||Level TBA: Pre-2009 was L6||5|
|LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:|
|PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:|
|This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.