All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Apply the Batho Pele principles to own work role and context |
SAQA US ID | UNIT STANDARD TITLE | |||
113955 | Apply the Batho Pele principles to own work role and context | |||
ORIGINATOR | ||||
SGB Public Administration and Management | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 03 - Business, Commerce and Management Studies | Public Administration | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 3 | NQF Level 03 | 4 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Registered" |
2003-12-03 | 2006-11-16 | SAQA 0151/03 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2007-11-16 | 2010-11-16 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard is replaced by: |
US ID | Unit Standard Title | Pre-2009 NQF Level | NQF Level | Credits | Replacement Status |
242860 | Apply the Batho Pele principles to own work role and context | Level 3 | NQF Level 03 | 4 |
PURPOSE OF THE UNIT STANDARD |
This Unit Standard is intended for persons who work in the public sector. Persons credited with this unit standard demonstrate knowledge of the Batho Pele principles and apply them to their own roles in the service of the public.
Learners will be able to: |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that learners accessing this Unit standard are competent in Communication at NQF Level 2. |
UNIT STANDARD RANGE |
N/A |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Explain how the Batho Pele principles apply to own work roles. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Batho Pele principles are explained in the context of the learner`s work situation. |
ASSESSMENT CRITERION 2 |
2. The purposes of the Batho Pele principles are explained with examples. |
ASSESSMENT CRITERION 3 |
3. The implications of the Batho Pele principles are identified for the climate and culture of the work place. |
ASSESSMENT CRITERION 4 |
4. An explanation is given of how the Batho Pele principles are reflected in the way the person does their work. |
SPECIFIC OUTCOME 2 |
Explain how the application of Batho Pele principles determines the way in which work is done. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An explanation is given which demonstrates how the Batho Pele principles should apply to the work of the department in which the individual is employed. |
ASSESSMENT CRITERION 2 |
2. The way in which non-application of the Batho Pele principles should be dealt with in the organisation is explained together examples of the likely consequences of the organisation`s commitment or non-commitment to their application. |
SPECIFIC OUTCOME 3 |
Identify and describe successful examples of application of Batho Pele principles. |
OUTCOME NOTES |
Identify and describe successful examples of application of Batho Pele principles in public sector contexts. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An example of the successful implementation of Batho Pele principles in a public sector context is identified and an explanation supplied of why it was successful. |
ASSESSMENT CRITERION 2 |
2. A description is given of how each principle has been applied to the work of public servants in at least three public sector contexts. |
SPECIFIC OUTCOME 4 |
Explain why the Batho Pele principles are so important to government. |
OUTCOME NOTES |
Explain why the Batho Pele principles are so important to government and effective service delivery in South Africa and own organisation. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. An explanation is given showing the constitutional importance of the Batho Pele principles to democratic practice in South Africa. |
ASSESSMENT CRITERION 2 |
2. An indication is given of how Batho Pele principles could be applied to own department. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
Moderation should include both internal and external moderation where applicable. |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
The Statutory Framework
A working knowledge of: statute law affecting the provision of public sector services: The Organisation A detailed understanding of: |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Learners are able to identify and solve problems using critical and creative thinking processes to achieve the objectives for the public sector of the Batho Pele principles. |
UNIT STANDARD CCFO WORKING |
Learners are able to work effectively with others as a member of a team, group, organization or community in accordance with the spirit of Batho Pele. |
UNIT STANDARD CCFO ORGANISING |
Learners are able to organize and manage themselves and their activities responsibly and effectively in order to ensure that they can respond to customers and colleagues in a manner that demonstrates the application of Batho Pele in their behaviour and attitude. |
UNIT STANDARD CCFO COLLECTING |
Learners are able to collect, analyse, organise and critically evaluate information relating to the application of Batho Pele in their work roles and workplace. |
UNIT STANDARD CCFO COMMUNICATING |
Learners are able to communicate effectively using visual, mathematical and / or language skills in the modes of oral and / or written persuasion to provide a responsiveness to customers and colleagues that reflects Batho Pele in action. |
UNIT STANDARD CCFO SCIENCE |
The learner is able to use science and technology effectively and critically to produce the responsiveness in service reflective of the Batho Pele values. |
UNIT STANDARD CCFO DEMONSTRATING |
The learner is able to demonstrate an understanding of the world as a set of interrelated systems by recognizing that problem-solving contexts do not exist in isolation and that both organisational and statutory requirements will be delivered most effectively in an environment reflective of Batho Pele principles. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
UNIT STANDARD NOTES |
This unit standard has been replaced by unit standard 242860, which is "Apply the Batho Pele principles to own work role and context", level 3, 4 credits.
Supplementary information: |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 57823 | National Certificate: Ward Committee Governance | Level 2 | NQF Level 02 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | LG SETA |
Core | 48513 | National Certificate: Public Administration | Level 3 | NQF Level 03 | Passed the End Date - Status was "Registered" |
2006-11-16 | Was PSETA until Last Date for Achievement |
Core | 50081 | Further Education and Training Certificate: Leadership Development | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | LG SETA |
Core | 57824 | Further Education and Training Certificate: Public Administration | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | PSETA |
Core | 48960 | Further Education and Training Certificate: Social Security Administration | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | HW SETA |
Elective | 57712 | Further Education and Training Certificate: Generic Management | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | A4 Consultancy CC |
2. | Africa Rising Advisory Services Pty Ltd |
3. | Amabamba Recruitment |
4. | Amandla Consulting Services |
5. | AVAX SA 481 CC. T/A Mandisa Development Services |
6. | Avenida (Pty) Ltd |
7. | Bephaswana Skills Development (Pty) Ltd |
8. | Bonakude Consulting (Pty) LTD |
9. | Brilliant Affairs |
10. | Bull's Business and Skills Training Institute |
11. | Buyisiwe Management Services (Pty) Ltd |
12. | Concepts of Sustainable Management (CSM) |
13. | Dee's Training (PTY) LTD |
14. | DM Training Consultants |
15. | Edequette Training Institute |
16. | Edutraining Business College |
17. | Excellent Minds Institute (Pty) Ltd |
18. | Faranang Marketing |
19. | Fire Protection Association of Southern Africa |
20. | Fumani Ma-Afrika Group |
21. | Furniture World Training Centre |
22. | Giamanje TVET College |
23. | Growth Management Consulting |
24. | HDPSA |
25. | ICM t/a Institute for Career Management |
26. | Inkqubeko Investment (Pty) Ltd |
27. | IQ Skills Academy (PTY) LTD. |
28. | Jabukile Consultancy |
29. | Jobafrik Consulting |
30. | Josmap Training Institute |
31. | Khantsha Projects NPC |
32. | Khehli Institute |
33. | KOKANO PROJECTS PTY LTD |
34. | Kwa Nxamalala Computer College |
35. | Lewerb Holdings (PTY) Ltd |
36. | Limadi Industrial Projects |
37. | Madingoane and Family Construction |
38. | Makhuba Development Projects CC |
39. | Makoti Skills Development Solutions |
40. | Mamuhle Academy |
41. | MANCOSA Pty (Ltd) |
42. | MARS Business Consulting |
43. | MATEPE INVESTMENTS (PTY) LTD |
44. | Mazasa Management Consulting CC. |
45. | Mcebo Technologies |
46. | Mdaka Omnyama Trading and Projects |
47. | Mementos Training Pty Ltd |
48. | Mintirho Development Services |
49. | Mortarboard Training Solutions |
50. | MTK Corporate Solutions |
51. | Nemalale Eagles Consultancy CC |
52. | Neopeo Trading & Projects |
53. | Networx for Career Development |
54. | Ngidi Consulting (Pty) Ltd |
55. | Nkinane Trading Enterprise |
56. | NKQUBELA CONSULTING |
57. | Nokusho M Consulting and Trading |
58. | Opelong Business Institute |
59. | Pachedu Skills Solutions |
60. | Paramount Training Academy |
61. | Pebetse Training and Consulting |
62. | Petra Institute of Development |
63. | PFIM Trading (Pty) Ltd |
64. | PMA Holdings (PTY ) LTD. |
65. | Progressive School of Business and Engineering (Pty) |
66. | PTDEV (Pty) Ltd |
67. | Reflections Development Institute |
68. | Regent Business School (Pty) Ltd t/a Regent Business School |
69. | Resonance Institue of Learning |
70. | Ruthekho Training Academy |
71. | Sebenzisanane Human Capital |
72. | Seqebo Training and Counselling |
73. | Silalele Consulting CC. |
74. | Siletha Consultant |
75. | Siza Nesu Training and Consultants |
76. | Songimvelo Consultant and Training |
77. | South African Corporate Training Association |
78. | South West Gauteng College - Central Office |
79. | Starplex 489 cc |
80. | T Mabuya & Associates CC |
81. | Tachfin Holdings |
82. | Tasc Business Consulting and Training |
83. | Thando Consulting Services |
84. | Thinking Mind Trading |
85. | Tloumogale Business Development & Consulting |
86. | Tshepang Consulting & Project |
87. | Tshwane Training Institute (PTY) LTD. |
88. | Umqondo Consultancy |
89. | UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD |
90. | University of Venda |
91. | Ursivox Interactive Systems |
92. | Vukauzakhe Traiding Enterprise |
93. | Washa 2 Training & Projects |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |