SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Plan strategically to improve business performance 
SAQA US ID UNIT STANDARD TITLE
114585  Plan strategically to improve business performance 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2008-05-13  2009-05-13  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2010-05-13   2013-05-13  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
263456  Plan strategically to improve new venture performance  Level 4  NQF Level 04   

PURPOSE OF THE UNIT STANDARD 
The qualifying learner will be able to define the concept of strategic planning: discuss and explain the role of the various organisational structures in business performance; supervise and monitor expenditure as a crucial aspect of business performance and analyse marketing objectives.

The learner will be able to identify and rectify problems occurring in a/own business and develop various attributes of a/own business venture to improve performance.

The qualifying learner will be able to:
  • Define and discuss the concept of strategic planning in managing business performance.
  • Discuss and explain the role of the various organisational structures in business performance.
  • Supervise and monitor expenditure as a crucial aspect of business performance.
  • Analyse marketing objectives related to business performance.
  • Identify and rectify performance problems occurring in own business.
  • Develop business attributes in a specific context to enhance performance. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification should be competent in: Computer Literacy, Mathematical Literacy and Communication at NQF level 4 or equivalent. 

    UNIT STANDARD RANGE 
  • Identify and use appropriate organisational structures in setting up and running a business.
  • Need for strategic plans and changes in a venture to ensure performance leads to and is driven by the profit motive.
  • Advantages and disadvantages of organisational structures including: Finances, business marketing plans, problem identification, culture, politics, vision, ethics and business etiquette.
  • Factors that influence the South African economy. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Define and discuss the concept of strategic planning in managing business performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of strategic planning is defined and discussed using examples from a business venture. 

    ASSESSMENT CRITERION 2 
    Benefits of strategic planning for performance monitoring are listed using examples from a business venture. 

    ASSESSMENT CRITERION 3 
    Aspects of a good strategic plan are identified using examples from a business venture. 

    ASSESSMENT CRITERION 4 
    The relationship between the timing of a strategic plan and performance of a venture is determined and evaluated using examples from a business venture. 

    SPECIFIC OUTCOME 2 
    Discuss and explain the role of the various organisational strategies in business performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of key elements - purpose, process, props, prototype - are determined in the strategy/plan. 

    ASSESSMENT CRITERION 2 
    Alternative organisational structures are identified and an explanation given of how key elements operate within each structure. 

    ASSESSMENT CRITERION 3 
    Advantages and disadvantages of all organisational structures are explained using examples from a business venture. 

    ASSESSMENT CRITERION 4 
    Reasons for choosing particular organisational structures are described in terms of a particular business venture. 

    ASSESSMENT CRITERION 5 
    Examples of organisational structures are provided for own context. 

    SPECIFIC OUTCOME 3 
    Supervise and monitor expenditure as crucial aspect of business performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Supervision practices, with reference to expenditure are evaluated in own business. 

    ASSESSMENT CRITERION 2 
    Marketing expenditure is analysed in accordance with the scope of the business. 

    ASSESSMENT CRITERION 3 
    Business progress is monitored and attributes needing development identified against project plan. 

    ASSESSMENT CRITERION 4 
    Workflow is organised to achieve minimal wastage and delay. 

    ASSESSMENT CRITERION 5 
    Maintenance management techniques and tools are utilised as a process for managing and anticipating expenditure. 

    SPECIFIC OUTCOME 4 
    Monitor, measure and report on business performance. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Qualitative and quantitative performance indicators are considered for a particular business venture. 

    ASSESSMENT CRITERION 2 
    Financial indicators are measured and reported for a particular business venture. 

    ASSESSMENT CRITERION 3 
    Customer satisfaction is monitored and reported for a particular business venture. 

    ASSESSMENT CRITERION 4 
    A variety of reporting lines are recognised and explained for a particular business venture. 

    ASSESSMENT CRITERION 5 
    Report priorities and requirements are described and documented for a particular business venture. 

    ASSESSMENT CRITERION 6 
    Progress is documented and reported in accordance with established procedures and agreed timeframe and format. 

    ASSESSMENT CRITERION 7 
    Decisions on the future of business are based on performance indicators. 

    SPECIFIC OUTCOME 5 
    Identify and rectify performance problems occurring in business. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Potential problems are identified, recorded and notified with a view to their resolution. 

    ASSESSMENT CRITERION 2 
    Symptoms of performance problems are identified and root causes determined. 

    ASSESSMENT CRITERION 3 
    Appropriate problem-solving methods and techniques are identified, selected and applied to solve the problem. 

    ASSESSMENT CRITERION 4 
    Performance problems are rectified within set timeframes. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Market systems, Demand and supply
  • Economic cycle
  • Growth sectors of RSA
  • Business organisational structures
  • Advantages and disadvantages of each type of organisational structure
  • Principles and techniques for general supervision of peoples
  • Comprehensive understanding of the nature and scope of business
  • Problem solving techniques 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as members of a team, group organisation and community. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively in order to understand the way organisational structures work in a business environment. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in relevant sources and other written/spoken texts. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate and understand the world as a set of related systems through engaging in a number of tasks that require integration of information from different sources and from existing knowledge. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by the following unit standards ID 263456: Plan strategically to improve new venture performance, Level 4, 6 Credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Core  23953   Further Education and Training Certificate: New Venture Creation (SMME)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2009-05-13  Was SERVICES until Last Date for Achievement 
    Core  20884   National Certificate: New Venture Creation (SMME)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2005-04-10   
    Core  49119   National Certificate: Craft Operational Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  57612   National Certificate: Arts and Culture Enterprise  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  49087   National Diploma: Orientation and Mobility Practice for Blind and Partially Sighted Persons  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-07-29  Was ETDP SETA until Last Date for Achievement 
    Elective  22774   National Diploma: Rubber Technology  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 3 At Work Recruitment Agency 
    2. A4 Consultancy CC 
    3. ABA Sebenzi 
    4. Accreditation & Training Services 
    5. Acrodia Investments 
    6. Adelaine Training Solutions Pty Ltd 
    7. AfroXpert Performance Developement cc 
    8. Akhona Skills Fountain and Trading 
    9. All Access Holdings 
    10. ALL CONNECTIONS 
    11. Amabamba Recruitment 
    12. Amadube Investments CC 
    13. Amaqamu Project Management &Consulting 
    14. Amogelang Marketing and Training 
    15. Asiphokuhle Training and Research Institute 
    16. AUBREY NYIKO BUSINESS ENTERPRISES 
    17. AVAX SA 481 CC. T/A Mandisa Development Services 
    18. Avax Training & Development 
    19. Bavelile Consultants and Training 
    20. Better Best Skills Development 
    21. Boikgantsho Consulting & Events cc 
    22. Boitjhorisong Resource Centre 
    23. BOLAND COLLEGE 
    24. Boland College Head Office 
    25. Brain Boosters Business Education (PTY) LTD 
    26. Brainwave Projects 1997 CC 
    27. Break The Chains Development Services 
    28. Browers Entertainment 
    29. Candy Nxusani Trading 
    30. Capricorn FET College - Polokwane Campus 
    31. Carol Creche 
    32. Centre for Creative Education/Iziko Labantu be Afrika 
    33. CHAMELEON PERFORMANCE IMPROVERS CC 
    34. Change Strategies Consulting Services CC 
    35. Classic Human Capital Solutions 
    36. College of Cape Town - Athlone Campus 
    37. Compass Academy of Learning 
    38. Continuing Education Programme 
    39. CTC College(PTY) LTD. 
    40. Custoda Trust 
    41. D M Management and Consulting 
    42. DEVELO CC 
    43. Dintshang Trading 
    44. Directflo 
    45. Ditirelo Skills Development Services 
    46. Dotcentre Business Consulting (Pty) Ltd 
    47. E-Login Business Institute (Pty) Ltd 
    48. Early Inspiration 
    49. Early Learning Resource Unit (ELRU) 
    50. EASTCAPE MIDLANDS COLLEGE BUSINESS UNIT (Uitenhage) (WA) 
    51. EBENEZER TRAINING HOUSE FOR EARLY LEARNING 
    52. Edu Experts SA 
    53. EDU-Bless College 
    54. Edu-Build Institute 
    55. EDUTAK PRE-SCHOOL TRAINING AND DEVELOPMENT 
    56. Edutel Public Service Company 
    57. Elangeni College for FET - Inanda Campus 
    58. Elective Training Institute Enterprise CC 
    59. Elgin Community College 
    60. Enjo Consultants 
    61. Environment and Language Education Trust 
    62. Esigangeni General Trading 
    63. Eskilz College (Pty) Ltd 
    64. Extribyte (Pty) Ltd 
    65. FALSE BAY TECHNICAL VOCATIONAL EDUCATION & TRAINING COLLEGE 
    66. Fire Protection Association of Southern Africa 
    67. Free State Training and Development Institute 
    68. Frugatrax Consultants 
    69. FURNITURE WORLD TRAINING CENTRE 
    70. Future Performance Training and Development 
    71. Future-Teacher (Pty) Ltd 
    72. GATYANA TRAINING ACADEMY 
    73. Gauteng Baobab Early Learning Training Programme 
    74. Giver of Givers Foundation Organisation 
    75. Globalwise Training & Consulting (PTY) Ltd. 
    76. Goitsikitso Enterprise Trading 
    77. Golang Kulani ELC 
    78. Goldfields FET College - Tosa Campus 
    79. Goldfields TVET College 
    80. Grassroots Adult Education and Training Trust 
    81. Growth Management Consulting 
    82. GWALA TRAINING SERVICES 
    83. Harvitex cc 
    84. HDPSA GROUP (PTY) LTD 
    85. HOPE ACADEMIC AND SKILL CENTRE 
    86. HUGENOTE COLLEGE 
    87. ICM t/a Institute for Career Management 
    88. Igugu Training and Investments 
    89. Ikusasa Lothisha t/a ECD Training Provider 
    90. Institute of Professional Studies and Services 
    91. IQ Skills Academy (PTY) LTD. 
    92. Isamon Vocational College of Excellence Pty Ltd 
    93. Isibani Skills Academy 
    94. Isibani Soluntu Development Trust 
    95. Itireleng Bokamoso Trading Development Services and Associates 
    96. Jabulani Training & Development 
    97. Jeppe College of Commerce and Computer Studies 
    98. JNUTO Trading and Projects 
    99. Josmap Training Institute 
    100. K Shabangu FET College 
    101. KAGISHO BUSINESS CONCEPTS (Pty) LTD 
    102. KALIDEEN MANAGEMENT SERVICES 
    103. Kamanga Skills Projects 
    104. Katehong Early Learning Resourse Unit (KELRU ) 
    105. Keletsong Community Training & Resource Centre 
    106. Kernel Management and Consulting (PTY) LTD. 
    107. Kgang-Kgolo Consulting 
    108. Kgolo Institute 
    109. KHANIMAMBA TRAINING AND RESOURCE CENTRE 
    110. Khoali Education, Training and development consultants 
    111. KHOSITHI TRAINING 
    112. Khululeka Community Education Centre 
    113. Kids Academy 
    114. Kitso Bokamoso Training Solution 
    115. KITSO TRAINING AND DEVELOPMENT 
    116. Klein Karoo Resource Centre 
    117. KMS COLLEGE 
    118. KOKANO PROJECTS PTY LTD 
    119. KWINDLA INSTITUTE OF LEARNING AND CONSULTING 
    120. Lagnita Skills Solutions 
    121. Leap Skills Developmemt Institute (Pty) Ltd 
    122. LEMARK TRAINING & DEVELOPMENT 
    123. Lephalale FET College - Modimolle Campus 
    124. Leratham Supply Distribution and Enterprise 
    125. Leronsa Trading Enterprise 
    126. LESEDI EDUCARE ASSOCIATION 
    127. Letlhogela Business Consulting Pty Ltd 
    128. Lewerb Holdings (PTY) Ltd 
    129. Li Lichule Trading cc 
    130. Little Elephant Training Centre For Early Educationt/a LETCEE 
    131. Loago Business Consulting 
    132. Lynne Hobbs cc 
    133. Mabuya Amahle Trading 
    134. Maile Consulting 
    135. Majahd Educational Services Multi-Purpose Primary Co-operative Limited 
    136. Makavila Suppliers CC. 
    137. Management College of Southern Africa (MANCOSA) 
    138. Mangalani Business Enterprises 
    139. Maqhawe College 
    140. MASIKHULE EARLY CHILDHOOD DEVELOPMENT CENTRE 
    141. Mass Computer Training and Printers 
    142. MATEPE INVESTMENTS (PTY) LTD 
    143. MATHS CENTRE INCORPORATING SCIENCES 
    144. Mcebo Technologies 
    145. MENTORNET (PTY) LTD 
    146. Mission Point Consulting 
    147. Mmalethabo Consulting 
    148. Mnambithi FET College - Central Office 
    149. Mochochonono Training Solutions cc 
    150. Mortarboard Training Solutions 
    151. Mosadikago Trading Cc 
    152. Motheo FET College - Bloemfontein Campus 
    153. Motheo Training Institute Trust 
    154. Mowils Consultants 
    155. Mtk Corporation Solutions 
    156. Mvelaphanda Technologies 
    157. Nasinasi Trading and Projects 
    158. NATAL EARLY LEARNING RESOURCE UNIT TRUST 
    159. Ndoma Mathodi Trading Enterprise 
    160. Nemalale Eagles Consultancy CC 
    161. Netgrow Training Solutions 
    162. Networx for Career Development 
    163. New Beginnings Training and Development Organisation 
    164. Next Step Academy (Pty) Ltd 
    165. Nhlahle Development Agency 
    166. NJ & L Trading Enterprise CC. 
    167. Nkqubela Community Developers 
    168. Nomagwanishe Investments cc 
    169. Noni Community Development 
    170. Northern Cape Rural TVET College 
    171. Northern Cape Urban College: Kimberley Campus 
    172. Northlink College 
    173. Northshore Trading 19CC t/a Makakhaunye Training and Development Agency 
    174. NS Global Academy 
    175. NTATAISE TRUST 
    176. Ntevho-Ketso Training and Recruitement Consultancy cc 
    177. Ntsangalala Business Enterprise 
    178. Orbit FET College - Central Office 
    179. Palat Rophe Skills and Training (PTY) LTD 
    180. Peddie Development Centre 
    181. People Upliftments t/a POPUP Upliftment 
    182. Petra institute of Development (PTY) Ltd 
    183. PHAKAMANI AGENCY CC 
    184. Pioneer Business Consulting 
    185. PMA Holding (Pty) Ltd 
    186. PND Academy of Learning cc 
    187. Power Rush Trading 170 CC. 
    188. Pro-Active Public Services College (Pty) Ltd 
    189. Pro-African College (PTY) LTD 
    190. Pro-Ed Training 
    191. PRODIGY BUSINESS SERVICES (PTY) LTD 
    192. PROFESSIONAL CHILD CARE COLLEGE PTY LTD 
    193. Professional Development and Training Institute (Pty) Ltd 
    194. Pudi's Educational Services And Youth Development 
    195. Quick Leap Investment 
    196. RAMAZWI SECURITY SERVICES CC 
    197. Rampadise Education Training & Development Centre 
    198. Read Educational Trust 
    199. Realeboga Development Services 
    200. Realeboga-Bakubung Training and Development Agency 
    201. Reflections Development Institute 
    202. Regen Institute of Leadership and Management Education 
    203. Regenesys School of Public Management 
    204. REGIONAL EDUCARE COUNCIL 
    205. Retshetse Training Project 
    206. Rhodes University 
    207. Right 4 u College 
    208. Safe and Sound Learning Association 
    209. Saint Colonel Graduate Institute (PTY) Ltd 
    210. SAMDI 
    211. SANTS College 
    212. Semase Institute Community Training and Development (Pty) Ltd 
    213. SIMS KHULA TRAINING SKILLS DEVELOPMENT 
    214. Sinokuhle Konke Trading Enterprise 
    215. Siragelaphambili Abet Skills Development 
    216. Sisazi Consulting 
    217. SITHUTHUKILE TRUST 
    218. Siyahluma Education Institute 
    219. SIYATHELA EARLY LEARNING ASSOCIATION 
    220. SIZA NESU TRAINING AND DEVELOPMENT 
    221. Sizanesu Consulting 
    222. South African Congress For Early Childhood Development 
    223. South African Guide-Dogs Association for the Blind 
    224. South Cape Public FET College - George Campus 
    225. Southern African Youth Movement 
    226. Spotru Training Centre 
    227. SPS Consulting (Pty) Ltd 
    228. Sustainability Institute Trust 
    229. T Mabuya & Associates (Pty) Ltd 
    230. Tadi Training & Development Institute 
    231. Takatso Educare Training and Development Services 
    232. Talent Emporium Academy (PTY) Ltd 
    233. Teachers Learning Centre (Pty) Ltd 
    234. Tekollo Trading (Pty) Ltd 
    235. Tembe Service Providers 
    236. Tendazwau Trading 8 (PTY) LTD 
    237. Thabelanang t/a Thabelanang Trading Enterprise 
    238. The Crimson CO CC. 
    239. The Iscariota Group (Pty) Ltd 
    240. THE MATTHEW GONIWE SCHOOL OF LEADERSHIP AND GOVERNANCE 
    241. The People Architects 
    242. The Port Elizabeth Early Learning Centre 
    243. Thubelihle Graduate Institute 
    244. THUKAKGALADI INTEGRATED DEVELOPMENT PROJECT 
    245. THUSANANG TRUST 
    246. Thuto Ya Setshaba Training Services (Pty) Ltd 
    247. Thuto-Botshabelo Training and Projects (Pty) Ltd 
    248. Tiakeni Training Centre 
    249. TIPP SOLUTIONS CC 
    250. Tloumogale Business Development & Consulting 
    251. Tradesman Consulting and Training Solutions 
    252. Training and Resources in Early Education (TREE) 
    253. Trainyoucan 
    254. TSHEPANG EDUCARE TRUST 
    255. Tshwane Training Institute (PTY) LTD. 
    256. Ubuntu Care and Development 
    257. Ukhozi Consulting Cleaning Services 
    258. UKWAKHILE TRAINING 
    259. Umfolozi FET College 
    260. Umfolozi FET College - Central Office 
    261. Umgungundlovu FET College 
    262. Unathi Training 
    263. UNIVERSAL COLLEGE OUTCOMES SA 
    264. University of Fort Hare 
    265. V HERRMANNSEN AND ASSOCIATES CC 
    266. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    267. Vhembe FET College - Central Office 
    268. Vicmat Consultants 
    269. Vuselela TVET College 
    270. VUSHENI LEARNING ACADEMY 
    271. Waterberg FET College - Central Office 
    272. Waterberg TVET College 
    273. Winston Academy 
    274. World Wide Education Providers(Pty)Ltd 
    275. Woz'obona Early Childhood Community Service Group 
    276. Ya Hina Management Consulting and projects 
    277. Yellow Media Learning Institute (Pty) Ltd 
    278. Zuzulwazi Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.