SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Manage diversity in the workplace 
SAQA US ID UNIT STANDARD TITLE
116928  Manage diversity in the workplace 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  14 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
A person credited with this Unit Standard is able to demonstrate an understanding of diversity among people and in particular in a specific workforce, an appreciation of the role and positive impact of such diversity, and how best to manage a diverse workforce in South Africa.

In particular, on completion of this Unit Standard, the learner is able to:
  • Recognise diversity, stereotyping and phobias relating to diversity
  • Understand in which ways various individuals and groups are, or have been, negatively disadvantaged due to discrimination
  • Discuss how society and communities react to diversity
  • Promote equality among different people by embracing differences
  • Comprehend cultural and other differences among people
  • Relate diversity directly to the South African context
  • Refer to the South African Constitution and Bill of Human Rights in relation to diversity and discrimination
  • Discuss diversity in terms of the history of the country
  • Relate Employment Equity (EE) to diversity
  • Explain various concepts and principles relating to Organisational Transformation and Change Management (OT&CM) 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in:
  • Computer Literacy at NQF Level 3
  • Mathematical Literacy at NQF Level 4
  • Communication at NQF Level 4 

  • UNIT STANDARD RANGE 
  • This Unit Standard represents an introduction to the underlying principles of OT&CM.
  • The learner should have an understanding of the prevailing situation with respect to OT&CM in the organisation selected.
  • The learner is expected to be aware of alternative strategies that can and should be employed to achieve successful OT&CM.
  • The learner will need to develop a sound theoretical understanding of the diverse nature of South African society.
  • It is not expected that the learner be able to facilitate or resolve any conflict based on prejudice.
  • Although the learner will gain knowledge of some relevant legislation, he/she will not be expected to act in any legal capacity, or to deliver any legal opinion, based solely on the achievement of this Unit Standard.
  • The learner is not required to be a member of the EE committee.
  • The learner is required to analyse the impact of EE legislation on a specific organisation only, but is expected to be able to extrapolate findings to the broader South African society. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate why managing diversity is important in the South African workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An analysis is presented of the trends and gaps relating to organisational practice in terms of managing race, gender and disability, as examples of diversity. 

    ASSESSMENT CRITERION 2 
    A written assessment is made of the benefits to staff and organisations in South Africa of effective diversity management. 

    SPECIFIC OUTCOME 2 
    Understand racism, sexism and other "isms" as a product of a common history. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An accurate description is presented of the learner's own identity as a product of racism, sexism and other "isms". 

    ASSESSMENT CRITERION 2 
    The theory underlying racism/sexism is explained in writing using examples. 

    SPECIFIC OUTCOME 3 
    Explain how discrimination and prejudices are experienced by all South African as part of daily life. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An outline is prepared of the legislation under which persons of different races and circumstance were forced to live in South Africa during the "Apartheid years". 

    ASSESSMENT CRITERION 2 
    A presentation is made of the effect of Apartheid on the economic and social life of South Africans with examples. 

    ASSESSMENT CRITERION 3 
    The societal and organisational factors impacting on different groups of South Africans as a result of prejudice are explained in writing with examples. 

    ASSESSMENT CRITERION 4 
    An audit is done of policies and practices in a selected company that reflect institutionalised societal phenomena. 

    SPECIFIC OUTCOME 4 
    Actively promote a culture of equality between people of different races, classes, sexual preference and gender. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    An analysis is presented in writing of the key elements of equality. 

    ASSESSMENT CRITERION 2 
    A presentation is made of how equality is dealt with in organization. 

    ASSESSMENT CRITERION 3 
    Recommendations of how equality can be achieved in an organisation are developed and presented to management. 

    SPECIFIC OUTCOME 5 
    List the solutions that may be available for people to overcome problems experienced with group identity, stereotyping, discrimination, exclusion and other cultural differences. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Trends are identified and documented in an organization are identified and documented in a written report with respect to issues relating to discrimination, equity and diversity. 

    ASSESSMENT CRITERION 2 
    Possible solutions to problems resulting from prejudice in an organization are devised and presented to management in a written report. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.
  • Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge underpinning the above specific outcomes is:
  • The South African Constitution in its current form.
  • South Africa's Bill of Human Rights.
  • Diversity management practices, particularly in one specific industry.
  • Diversity stereotyping.
  • Legislation relating to discrimination.
  • Personal development and self-management.
  • The concepts of businesses as going concerns and the profit motive.
  • The fundamentals of OT&CM.
  • South African history relating to discrimination and the diversity of its society. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution in creative ways in order to overcome institutionalised societal attitudes that do not recognise the value of diversity. 

    UNIT STANDARD CCFO WORKING 
    Team and group work are utilised to communicate the ways in which various employees may experience discrimination in the workplace. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing self to enable the identification of various solutions of obstacles to a non-discriminatory workplace. 

    UNIT STANDARD CCFO COLLECTING 
    Critically collecting, evaluating and analysing information useful to develop a culture of equality in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    An understanding of how the relatedness of systems within an organisation can positively or negatively affect the status of various "isms" such as racism in a company. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard has replaced 7546 , which was "Describe the application and impact as well as social implications of information technology", Level 2, 5 Credits.

    Assessor Notes:
  • GUI functions like printing, using a pointing device and using the HELP facility are covered in a generic unit standard (ID 117902) and should be assessed as part of the mentioned standard.
  • Possible laws applicable to this standard could include acts like Access to Information Acts; Copyright Acts, Constitution of the Country being assessed in.


    Abbreviations:
  • PC - Personal computer.
  • CD - Compact disk.
  • GUI - Graphical User Interface. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49075   National Certificate: Organisational Transformation and Change Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SERVICES 
    Core  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  57805   National Certificate: Public Sector Employment and Skills Development Practices  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  49076   National Diploma: Organisational Transformation and Change Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  67373   National Diploma: Orientation and Mobility Practice  Level 5  NQF Level 05  Reregistered  2023-06-30  ETDP SETA 
    Elective  58309   National Diploma: Project Management  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 1LeadRoot (Pty) Ltd 
    2. Abinet Training & Development 
    3. Acorser Corporate and Business Consulting Cc 
    4. Akhona Skills Fountain and Trading 
    5. All Sorts 108 Skills Development PTY (Ltd) 
    6. Amandla Obunye Training Academy 
    7. Amathuba Learning and Training Centre 
    8. Amber Tower Training 
    9. Anesu Ka Mpho (Pty) Ltd 
    10. Arishi ISD (PTY) Ltd 
    11. ARMS - Audit & Risk Management Solutions 
    12. ATTI Polokwane 
    13. Aubrey Nyiko Business Enterprises 
    14. Avenida (Pty) Ltd 
    15. Avenida Training Agency (Pty) Ltd 
    16. Basileia Strategies (Pty) Ltd 
    17. BDCE (Pty) Ltd 
    18. Bells Technical College 
    19. BEST INFORMATION SOLUTIONS 
    20. Biz Ed Trading 
    21. Bohlokoa Business Consultancy 
    22. Boland TVET College 
    23. Bona Business Solutions (PTY) LTD 
    24. Bono Skills Development (PTY) Ltd 
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    32. College of Cape Town 
    33. Commerce Edge South Africa (Pty) Ltd 
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    35. D and D Lwazi Renaissance Research Development Institute 
    36. Dee's Training ( PTY) Ltd 
    37. Destiny Management Consultants (Pty) Ltd 
    38. Ditseko Training and Development Services CC 
    39. DotCentre Business Consulting 
    40. Dzindalo Consulting (Pty) Ltd 
    41. E-Login Business Institute (Pty) Ltd 
    42. Edutel Public Service Company 
    43. Equity Training and Consulting 
    44. Excellent Minds Institute (Pty) Ltd 
    45. Extribyte (Pty) Ltd 
    46. Eyamalwandle (Pty) Ltd 
    47. Fachs Business Consulting and Training 
    48. Falcon Business Institute 
    49. Finweb Business Consultancy (Pty) Ltd 
    50. Fort Hare Trading Solutions (Pty) Ltd 
    51. Free State Training and Development Institute 
    52. Gatyana Training Academy (Pty) Ltd 
    53. Genvio cc 
    54. Gleyding Management Institute (Pty) Ltd 
    55. Glicam Trading Enterprise 
    56. Global Star Trading 
    57. Global Steel Merchants (Pty) Ltd 
    58. Harvestine Investments (Pty) Ltd 
    59. Harvitex cc 
    60. HDPSA GROUP (PTY) LTD 
    61. Hebron Chrisitan Institute 
    62. Hi-Vest 
    63. Higherway Institute of Learning (Pty) Ltd 
    64. iCollege 
    65. Immaculate Training and Consulting 
    66. Imperium Consulting (Pty) Ltd 
    67. Inafrica General Trading Pty LTD 
    68. Innovative Knowlege Worx Trading And Projects 
    69. Innovative Technology Design 
    70. Institute of Busines Management of Southern Africa 
    71. Integrated Corporate Skills Solution 
    72. Josmap Training Institute 
    73. Kcobodo Training Centre (KTC) 
    74. Kgaka Kgolo Institute 
    75. Khongoloti Training Academy 
    76. Khuphula Training Solutions and Trading (Pty) Ltd 
    77. KMS College 
    78. Kunaku Procurement Solutions (Pty) Ltd 
    79. Le - Mark Training and Development Pty (Ltd) 
    80. Lead Afrika Consulting (Pty) Ltd 
    81. Learncore (Pty) Ltd 
    82. Leronsa Trading Enterprise 
    83. Letlhokoa Management Services 
    84. Lungile Mchunu Consultancy (Pty) Ltd 
    85. Lusa Social Enterprenueship Institute (PTY)LTD 
    86. Magumzane Traiding cc 
    87. Majuba Technical Vocational Education and Training College 
    88. MAS SAFE SECURITY CC 
    89. Matabane Professional Accountant 
    90. Matash Holdings (Pty) Ltd 
    91. Matontech Trading Enterprise 
    92. Matprodev Consulting 
    93. Maximum Development Institute 
    94. Mgwezane Training and Management cc 
    95. Milpark Education (Pty) Ltd 
    96. Mission Point Trading 69 
    97. MMPS Holdings 
    98. MOD - MOSH Projects and Consulting 
    99. Mokoai Business Solutions (Pty) Ltd 
    100. Molly Malete Productions CC 
    101. Mowils Consultants 
    102. Mpumalanga School of Government - MPSG 
    103. MSC Education Holdings (PTY) LTD 
    104. Nare Training and Development 
    105. National Skills and Technical College 
    106. Nghunyule Investments 
    107. Nkqubela Community Developers 
    108. NokushoM Consultancy and Trading 
    109. Orbit TVET College 
    110. Orchards Graduate School (Pty) Ltd 
    111. Pamodzi Training Services 
    112. Performance Management Collaborative Africa (Pty) Ltd 
    113. Petra institute of Development (PTY) Ltd 
    114. Peuneo (Pty) Ltd 
    115. Phoka Tshela Projects 
    116. Pholo Human Capital (Pty) Ltd 
    117. Phunda Maria Consulting 
    118. Pioneer Business Consulting 
    119. PND Academy of Learning 
    120. POP Training & Consulting 
    121. Poshido Trading 
    122. Positive Thinking Consultants cc 
    123. Practicon Training 
    124. Prestige Leaders Consulting (Pty) Ltd 
    125. Primeserv Corporate Solutions 
    126. Prodigy Business Services 
    127. Profounder Intelligence Management Services 
    128. Prosam Consulting Group (Pty) Ltd 
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    130. Quintax Training and Development 
    131. Ramaja Training and Business Consultancy (Pty)Ltd 
    132. Ramazwi Security Service and Training Agency (Pty) Ltd 
    133. Rams Professional Training and Conferencing 
    134. Ratomac Trading Consultants (Pty) Ltd 
    135. Regen Institute of Leadership and Management Education 
    136. Regenesys School of Public Management 
    137. Ribolla Learning Academy 
    138. Ritepath HR Solutions 
    139. RKM Consultancy and Trading 
    140. Saint Colonel Graduate Institute 
    141. Sampatla Procurement Solutions (Pty) Ltd 
    142. Sbongukhanyo (Pty) Ltd 
    143. Shirs Vision Compleadev 
    144. Silver Streak Trading 649 CC 
    145. Sims Khula Training & Skills Development 
    146. Sisizathu Training 
    147. Skills Share Africa Institute 
    148. South Africa School of Diplomacy, Protocol and Public Administration 
    149. South African Centre for Business Studies (Pty) Ltd 
    150. Southern African Institute of Learning 
    151. Spears Business and Life Coach Consulting 
    152. Starplex408 Pty) Ltd 
    153. Step Ahead Academy (Pty) Ltd 
    154. Striving Mind Trading 289 
    155. Summat Training Institute (Pty) Ltd 
    156. Synergy Corporate (Pty) Ltd 
    157. T Mabuya and Associates (Pty) Ltd 
    158. Tanosa Trading CC 
    159. Thandiwenathi (Pty) Ltd 
    160. Thasha Training and Consulting 
    161. The Finishing College (Pty) Ltd 
    162. The Iscariota Group 
    163. The Justice College 
    164. Thobologo Training and Education Group (Pty) Ltd 
    165. Thubelihle Graduate Institute (Pty) Ltd 
    166. Thuto Lore Academy 
    167. Tinotel Communications 
    168. Tippinggate Business Solutions 
    169. Tloumogale Business Development & Consulting (Pty) Ltd 
    170. Tonex Management Solutions (Pty) Ltd 
    171. Trainyoucan (Pty) Ltd 
    172. Tshwane Training Institute (Pty) Ltd 
    173. Tsoelopele Leadership Consulting (Pty) Ltd 
    174. Twenty20Science 
    175. Ukwakhile Projects (PTY) Ltd 
    176. Umfolozi College for TVET 
    177. University of Pretoria 
    178. Vala Nge Bhetshu Human Capital Development (Pty) Ltd 
    179. Vuca Institute of Leadership Development 
    180. Vumilia Africa Group 
    181. Vurhena Business Consultancy 
    182. Vusheni Learning Academy 
    183. Weinvest Investments 
    184. Welas African Kitchen CC 
    185. Yellow Media Publishing Group (Pty) Ltd 
    186. Ziyana Business Consulting and Training (Pty) Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.