SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Recognise areas in need of change, make recommendations and implement change in the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15214  Recognise areas in need of change, make recommendations and implement change in the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors.These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Recognising areas in need of change.
  • Making recommendations for change.
  • Implementing change. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4.
  • Computer Literacy at NQF level 4. 
    		•

    UNIT STANDARD RANGE 
  • Systems include; budgeting, performance management, rewards, reporting.
  • Models for managing change include; discontinuous, incremental, organisational development, business reengineering, top down, bottom up. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Recognise areas in need of change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Performance of the section/division/department is benchmarked against Best Practice standards to identify any need for change. 

    ASSESSMENT CRITERION 2 
    2. External factors are used to identify any need for change. 

    ASSESSMENT CRITERION 3 
    3. Changes to the organisation's operations are analysed to identify any need for change in the section/division/department. 

    ASSESSMENT CRITERION 4 
    4. The desired ideal, future state is determined for the organisation. 

    SPECIFIC OUTCOME 2 
    Make recommendations for change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Clear, goa-directed recommendations are made for consideration by senior management. 

    ASSESSMENT CRITERION 2 
    2. All key stakeholders are approached with the recommendations. 

    ASSESSMENT CRITERION 3 
    3. Barriers to achieving the desired future state are identified and solutions are presented to senior management. 

    ASSESSMENT CRITERION 4 
    4. The organisation's readiness and capacity for change are taken into account and addressed in the plan. 

    SPECIFIC OUTCOME 3 
    Implement change. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Change is implemented according to the agreed plan. 

    ASSESSMENT CRITERION 2 
    2. Other systems to support the change are put in place timeously. 

    ASSESSMENT CRITERION 3 
    3. Individuals are assisted with overcoming resistance to change and rewarded for positive contributions. 

    ASSESSMENT CRITERION 4 
    4. Progress towards the achievement of the goals is monitored to ensure smooth implementation of plan. 

    ASSESSMENT CRITERION 5 
    5. Progress towards the achievement of the goals is reported on regularly to all stakeholders. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The psychological phases people go through when experiencing change.
  • Dealing with resistance to change.
  • Overcoming barriers to change.
  • Tools and interventions for successful change processes.
  • Roles required to support the change process.
  • The role of creativity in change processes.
  • Models for managing change.
  • Best practice guidelines. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems when linking existing systems to new systems. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others in overcoming resistance to change. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities in monitoring progress towards goals. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when analysing the need for change. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when making recommendations and implementing change. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology in assisting with the implementation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems when reviewing the impact of change on the whole organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  36438   National Certificate: Local Economic Development  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  49793   National Certificate: Productivity  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SABPP 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Reregistered  2023-06-30  SABPP 
    Fundamental  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  QCTO 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Elective  83946   National Certificate: Management  Level 3  NQF Level 03  Reregistered  2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  49627   Further Education and Training Certificate: e Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30   
    Elective  79886   National Certificate: Business Advising  Level 5  NQF Level 05  Reregistered  2023-06-30  SERVICES 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  49123   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Registered"     		 2007-10-18  Was MICTS until Last Date for Achievement 
    Elective  58978   National Certificate: Journalism  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Elective  49336   National Certificate: Law Enforcement: Sheriffing  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  SAS SETA 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Elective  59304   National Diploma: Freight Forwarding and Customs Compliance  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2020-07-30  TETA 
    Elective  67460   National Diploma: Public Administration  Level 6  NQF Level 06  Reregistered  2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Abundant Human Capital Solutions 
    2. Academics Dynamics (Pty) Ltd 
    3. Academy for Professional Enhancement in Education 
    4. Acorser Corporate and Business Consulting Cc 
    5. AEI Skills Pty Ltd 
    6. Afric Training Centre and Security Studies PTY LTD 
    7. AGAMA Consulting and Services 
    8. Akadon Trading (Pty) Ltd 
    9. Alpha Business Consultants 
    10. Anchor Africa Professional Training 
    11. APROPOS TRAINING AND CONSULTING PTY LTD 
    12. Asiphokuhle Training and Research Institute 
    13. ATTI (Advanced Technonogy Training Institute) 
    14. ATTI Nelspruit Pty Ltd 
    15. AUM IT Solutions 
    16. Aviwe Business Development and 
    17. AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE 
    18. Bantubanye Skills 
    19. BESO Business Empowerment Solutions CC 
    20. Bokatoka Construction and Projects 
    21. Brainwave Projects 707 
    22. Bravo Group Manufacturing 
    23. Bright Idea Projects 447 t/a Mind -the- Gap 
    24. BROAD MINDSET TRAINING 
    25. Broadmind Leadership Development and Training (Pty) Ltd 
    26. C&L Skills Management 
    27. CB Willemse Training 
    28. Cedars Academy for Technical Training 
    29. CHANGEFOLIO SOUTH AFRICA 
    30. Class Skills Development Consultancy 
    31. Connect to Grow 
    32. Cradle Stars Trading Enterprise 
    33. CREATIVE ARTS COLLEGE 
    34. Development Bank of Southern Africa (DBSA) 
    35. Ditlou Solutions 
    36. Ditlou Sons and Daughters 
    37. doro-ella 
    38. Edge Training Consultancy 
    39. Edutel Services 
    40. Elada Institute 
    41. Elvis Koena Consulting (Pty) Ltd 
    42. Ernst & Young Inc 
    43. Ethembeni Multi Service Enterprise (Pty) Ltd 
    44. Evers Xcellence Management Consulting 
    45. Falcon Business Institute (PTY 
    46. Falcon Business Institute (Pty) Ltd 
    47. Faranani Facilitation Services 
    48. FlowHR 
    49. Franklincovey SA 
    50. Frayintermedia Cc 
    51. Future Performance Training 
    52. GCINA HUMAN POTENTIAL PTY LTD 
    53. Greenchild Project 
    54. HDPSA 
    55. HILLCROSS BUSINESS SCHOOL (PTY 
    56. Hlombe and Associates 
    57. ICM t/a Institute for Career Management 
    58. Institute of People Development 
    59. Intelligent Africa Marketing & Training 
    60. Intelligo Solutions 
    61. Jackson Leadership & Management Consultants 
    62. Jeppe College of Commerce and 
    63. Johsie Enertprise 
    64. Josmap Training Institute 
    65. JVR Academy 
    66. Kalideen Management Services 
    67. Kcobodo Training Centre (KTC) 
    68. KLM Empowered Human Solutions Specialists 
    69. Kundani Trading 
    70. KZN Business Training Centre 
    71. Lanham-Love Consulting 
    72. Le - Mark Training and Development Pty (Ltd) 
    73. Learning and Performance Academy 
    74. LETZAA Group 
    75. Levels of Leadership 
    76. Limba Holdings 
    77. Magos Group 
    78. Magumzane Traiding cc 
    79. Mamuhle Academy 
    80. Management College of Southern Africa (MANCOSA) 
    81. Management Development Institute of South Africa 
    82. Masithuthuke Holdings 
    83. MBOWA COLLEGE PTY LTD 
    84. MGWENA AND ZINJHIVA HOLDINGS 
    85. Mikyle Consulting 
    86. Mission Point Consulting 
    87. MJ Mafunisa Consulting (PTY) LTD 
    88. MJV RECRUITMENT AND CONSULTING AGENCY PTY LTD 
    89. Mmanape Private Technical Coll 
    90. MML Consulting CC. 
    91. Mohlaje Solutions (Pty) Ltd 
    92. MUHANGWENE DEVELOPMENT ENTERPRISE 
    93. Musengavhadzimu Media 
    94. NEDTEX73 
    95. NEWBRIDGE INSTITUTE PTY LTD 
    96. Novel Idea Trading 98 
    97. Novel Idea Training 98 
    98. Orange Training Academy 
    99. Organisational Development International 
    100. Performance Development Group 
    101. Phunda Maria Consulting 
    102. Pioneer Business Consulting 
    103. PMA Holdings (PTY ) LTD. 
    104. Posh Multimedia 
    105. Practicon Training 
    106. Pretoria Technical College 
    107. Princetop Corporative Training (Pty) Ltd 
    108. Prodigy Business Services 
    109. Production Management Institute of Southern Africa 
    110. PROEXPERT TRAINING 
    111. Progressive School of Business and Engineering (Pty) 
    112. Prominence Training Solutions 
    113. PTDEV (Pty) Ltd 
    114. Rand Training College 
    115. Reflections Development Institute 
    116. Regent Business School (Pty) Ltd t/a Regent Business School 
    117. SA Business School 
    118. SADHANA GOVENDER PROJECT CONSULTANTS 
    119. Sakhisisizwe Projects 
    120. Seonyatseng Learning Institute 
    121. Servilinx 65 t/a Skills Development Academy 
    122. SIZA NESU TRAINING AND DEVELOPMENT 
    123. Skills Development Professionals Pty Ltd 
    124. South African Business and Tec 
    125. South West Gauteng College - Molapo Campus 
    126. Stellenbosch Graduate Institute 
    127. Tachfin Holdings 
    128. Talent Emporium Academy (PTY) Ltd 
    129. TBL Empowerment Hub 
    130. The Fundamentals Training Centre 
    131. The Human Equation 
    132. The Human Resource Practice 
    133. The Star Factory 
    134. Thinking Mind Trading 
    135. Thinktalent 
    136. Thubelihle Graduate Institute 
    137. Thuto-Boswa Education and Training Solution 
    138. Tloumogale Business Development & Consulting 
    139. Together Lifestyle Resort Pty Ltd 
    140. TRAINING YOUNG MINDS 
    141. Transafric Consulting Pty Ltd 
    142. Tshepang Consulting & Project 
    143. Tshisimani Holdings (PTY) Ltd. 
    144. TSIBA Education 
    145. Tsoelopele Leadership Consulting (Pty) Ltd 
    146. TSP COLLEGE 
    147. Tumpu Trading and Projects 
    148. Ucademy 
    149. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    150. Varsity Institute of Science & Technology (Pty)Ltd 
    151. VEZOKUHLE YOUTH DEVELOPMENT PROJECT 
    152. Vicmat Consultants 
    153. Vulindlela Human Performance Technology 
    154. Vumilia Africa Group 
    155. Vusheni Learning Academy 
    156. VUTHLARI MARKETING CONSULTING 
    157. Whitestone College 
    158. Yenza Umehluko/Make a Difference 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.