SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division 
SAQA US ID UNIT STANDARD TITLE
15215  Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2006-05-02  2007-11-28  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-11-28   2011-11-28  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
252024  Evaluate current practices against best practice  Level 5  Level TBA: Pre-2009 was L5   

PURPOSE OF THE UNIT STANDARD 
This is a Unit Standard intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:
  • Identifying Best Practice guidelines
  • Analysing current operating practices against identified Best Practices
  • Drawing up a plan for implementing Best Practice
  • Implementing Best Practice 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that people learning towards this Unit Standard are already competent in:
  • Communication at NQF level 4
  • Computer literacy at NQF level 4 

  • UNIT STANDARD RANGE 
  • Resources include physical resources, people, time, money.
  • Best Practice guidelines include those focused on quality in general, quality customer service, manufacturing practices, environmental practices, continuous improvement, eliminating waste. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify Best Practice guidelines. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The concept of Best Practice is understood and explained in terms of the policies and procedures in operation at a specific organisation. 

    ASSESSMENT CRITERION 2 
    2. Relevant Best Practice guidelines are identified according to the nature of the specific organisation and/or the department/division. 

    ASSESSMENT CRITERION 3 
    3. The Best Practice guidelines identified define world-class behaviour for the specific contex/organisation. 

    SPECIFIC OUTCOME 2 
    Analyse current operating practices against identified Best Practices. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Current performance is benchmarked against Best Practice. 

    ASSESSMENT CRITERION 2 
    2. Current product/service reliability is described and compared with internal and external customer expectations. 

    ASSESSMENT CRITERION 3 
    3. The best opportunity for maximum gain is identified for the organisation. 

    ASSESSMENT CRITERION 4 
    4. Recommendations for implementation are presented to stakeholders for buy-in and authorisation. 

    SPECIFIC OUTCOME 3 
    Draw up plan for implementing Best Practice. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan is developed by involving as many people as possible, who will be involved in its implementation. 

    ASSESSMENT CRITERION 2 
    2. Resources required are identified to determine their availability. 

    ASSESSMENT CRITERION 3 
    3. The plan shows tasks, responsibilities, timeframes and performance measures. 

    ASSESSMENT CRITERION 4 
    4. The plan is complete and makes provision for contingencies. 

    SPECIFIC OUTCOME 4 
    Implement Best Practice. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan of action is communicated to all stakeholders to encourage participation and obtain buy-in. 

    ASSESSMENT CRITERION 2 
    2. Responsibilities and resources are allocated to all involved. 

    ASSESSMENT CRITERION 3 
    3. Regular meetings are held to discuss progress. 

    ASSESSMENT CRITERION 4 
    4. Action arising from meetings is carried through, when necessary. 

    ASSESSMENT CRITERION 5 
    5. Results are monitored, recorded and benchmarked against Best Practice guidelines. 

    ASSESSMENT CRITERION 6 
    6. Amendments to the plan are drawn up and implemented, if necessary. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual and practical.
  • Assessors must be registered as an assessor with the Services SETA ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.
  • Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.
  • The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.
  • Assessment should include both formative and summative assessment.
  • Training providers must be accredited by the Services SETA ETQA or with an ETQA that has a Memorandum of Understanding with the Services ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The meaning of world-class competitiveness
  • Fundamentals of world-class behaviour
  • Techniques to analyse and improve work processes and maximise output
  • Benchmarking principles and techniques
  • Principles of quality and customer focus
  • Effective team leader management actions 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to resource allocation and resistance to change 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others when implementing Best Practice through the team 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities carrying out agreed activities arising from meetings 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when identifying and analysing Best Practice guidelines 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively with all stakeholders on the implementation of Best Practice 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology when monitoring results 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems to show how quality and customer service effect the whole organisation and its sustainability 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:
  • Participating as responsible citizens in the life of local, national and global communities when researching international Best Practice 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 252024, which is "Evaluate current practices against best practice", Level 5, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49120   Further Education and Training Certificate: Film, Television and Video Production Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered" 
    2007-12-02  Was MICTS until Last Date for Achievement 
    Core  61594   National Certificate: Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2009-05-02  As per Learning Programmes recorded against this Qual 
    Core  57631   National Certificate: Radiation Protection  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  EWSETA 
    Core  49122   National Certificate: Radio Station Management  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Core  49745   National Certificate: Value Engineering  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  QCTO 
    Core  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  TETA 
    Core  61592   National Diploma: Human Resources Management and Practices  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  As per Learning Programmes recorded against this Qual 
    Core  49794   National Diploma: Productivity  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SABPP 
    Fundamental  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   
    Fundamental  49059   National Diploma: Master Craftsmanship (Electrical)  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  EWSETA 
    Elective  50372   Further Education and Training Certificate: Municipal Finance and Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Elective  59325   National Certificate: Environmental Noise Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered" 
    2015-06-30  LG SETA 
    Elective  49121   National Certificate: Interactive Media  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MICTS 
    Elective  50060   National Certificate: Public Administration  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Elective  59256   National Diploma: Flight Dispatch  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. ABA Sebenzi 
    2. About Survival Consulting Agency 
    3. Academy of York Pty Ltd 
    4. AEI Skills Pty Ltd 
    5. Afriwealth Consulting 
    6. AfroXpert Performance Developement cc 
    7. Aldabri 106 Institute for Quality Pty Ltd 
    8. Amabamba Recruitment 
    9. Artshub Institute (Pty) Ltd 
    10. AVAX SA 481 CC. T/A Mandisa Development Services 
    11. Avenida (Pty) Ltd 
    12. Bantubanye Skills 
    13. BF QUALITY SOLUTIONS (PTY) LTD 
    14. BOPHELONG COMMUNITY HEALTH AND DEVELOPMENT ORGANISATION (NGO) 
    15. Break The Chains Development Services 
    16. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP 
    17. Buena Vista Learning Academy 
    18. Business Consulting 
    19. Business Management Training College (Pty) Ltd 
    20. Circleway College 
    21. College of Production Technology 
    22. CTAM Training and Consulting 
    23. CTC College(PTY) LTD. 
    24. DC Dynamic College of Commerce & Further Training (Pty) Ltd 
    25. Dee-Bravo Training Centre 
    26. Development Bank of Southern Africa (DBSA) 
    27. DialNx Consultants 
    28. Ditirelo Skills Development Services 
    29. EDUTEL SERVICES PTY LTD 
    30. Emergence Growth - Virago Consulting 
    31. Enjo Consultants 
    32. ESKILZ (Pty) Ltd 
    33. Eskilz College (Pty) Ltd 
    34. Ethembeni Multi Service Enterprise (Pty) Ltd 
    35. FACHS Business Consulting & Training 
    36. Faranang Marketing 
    37. Growth Management Consulting 
    38. Gudlhuza Development Solutions cc 
    39. Hamonate Consulting 
    40. HDPSA 
    41. Hercuscope 
    42. Hlaniki Investment Holdings 
    43. Hlombe and Associates 
    44. IALE School of Advanced Learning Education 
    45. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC 
    46. Inafrica General Trading Pty LTD 
    47. Infomage 
    48. Institute for the Advancement of Journalism 
    49. IQ Skills Academy (PTY) LTD. 
    50. Isago Communications and Consulting 
    51. Jabulane Training & Development 
    52. Jeppe College of Commerce and Computer Studies 
    53. Josmap Training Institute 
    54. Kairos Training College 
    55. KALIDEEN MANAGEMENT SERVICES 
    56. Kamanga Skills Projects 
    57. Kernel Management and Consulting (PTY) LTD. 
    58. Kgolo Institute 
    59. KHOSITHI TRAINING 
    60. KLM EMPOWERED HUMAN SOLUTIONS SPECIALISTS PTY LTD 
    61. KOKANO PROJECTS PTY LTD 
    62. Labour Guide cc 
    63. LABOURNET CENTRAL PTY LTD 
    64. Leap Projects 
    65. Lewerb Holdings (PTY) Ltd 
    66. Lip Holding (pty) LTD 
    67. Maccauvlei Learning Academy 
    68. Mafamawethu Consultants 
    69. Mahloko Training, Auditing Services and other Projects 
    70. Makavila Suppliers CC. 
    71. Makwedeng Training 
    72. Mamuhle Academy 
    73. Management College of Southern Africa (MANCOSA) 
    74. Mangalani Business Enterprises 
    75. Masemase Consultancy CC. 
    76. Mass Computer Training And Printers 
    77. Matsila Holdings 
    78. MGWENA AND ZINJHIVA HOLDINGS 
    79. Milpark Education (Pty) Ltd (previously known as Milpark Business School) 
    80. MML Consulting CC. 
    81. MSC Education Holdings Pty Ltd 
    82. MTK Corporate Solutions 
    83. MUHANGWENE DEVELOPMENT ENTERPRISE 
    84. Myeza Trading Enterprise 
    85. Nemalale Eagles Consultancy CC 
    86. NEMISA 
    87. NJ & L Trading Enterprise CC. 
    88. Nkqubela Community Developers 
    89. NOMAKU TRADERS CC 
    90. Nonunu Projects 
    91. NS Global Academy 
    92. Paseka Business Enterprise 
    93. Philani Solutions 
    94. PMA Holdings (PTY ) LTD. 
    95. Power Rush Trading 170 CC. 
    96. Princetop Corporative Training (Pty) Ltd 
    97. Pro Jentibus Sports Development NPC 
    98. Pulakgadi Training Consulting CC 
    99. Reflections Development Institute 
    100. Regenesys Management (Pty) Ltd 
    101. Regent Business School (Pty) Ltd t/a Regent Business School 
    102. RESISA LOGISTICS 
    103. SA Campus 
    104. SA Maritime School and Transport College 
    105. South African ABET Development Agency SAADA 
    106. South African Film Institute 
    107. Tachfin Holdings 
    108. Talent Sculpture 
    109. Thuto-Boswa Education and Training Solution 
    110. Tovani Traiding 299 
    111. Tshisimani Holdings (PTY) Ltd. 
    112. Umfolozi FET College 
    113. Umqondo Consultancy 
    114. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    115. University of Venda 
    116. Varsity Academy 
    117. Vicmat Consultants 
    118. Vuselela FET College - Central Office 
    119. Vuselela FET College - Klerksdorp Campus 
    120. WHM Human Resources and Leadership Academy 
    121. Ya Hina Management Consulting and projects 
    122. YAB Business Solutions (Pty)Ltd 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.