All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: |
National Certificate: Information Technology: End User Computing |
SAQA QUAL ID | QUALIFICATION TITLE | |||
61591 | National Certificate: Information Technology: End User Computing | |||
ORIGINATOR | ||||
SGB Computer Sciences and Information Systems | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | NQF SUB-FRAMEWORK | |||
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report. | SFAP - Sub-framework Assignment Pending | |||
QUALIFICATION TYPE | FIELD | SUBFIELD | ||
National Certificate | Field 10 - Physical, Mathematical, Computer and Life Sciences | Information Technology and Computer Sciences | ||
ABET BAND | MINIMUM CREDITS | PRE-2009 NQF LEVEL | NQF LEVEL | QUAL CLASS |
Undefined | 130 | Level 3 | NQF Level 03 | Regular-Unit Stds Based |
REGISTRATION STATUS | SAQA DECISION NUMBER | REGISTRATION START DATE | REGISTRATION END DATE | |
Passed the End Date - Status was "Reregistered" |
SAQA 9999/99 | 2021-07-01 | 2023-06-30 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-06-30 | 2029-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This qualification does not replace any other qualification and is not replaced by any other qualification. |
PURPOSE AND RATIONALE OF THE QUALIFICATION |
The purpose of the qualification is to build the knowledge and skills required by learners in End User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.
The qualification addresses the need in the workplace for nationally recognised qualifications, based on unit standards, which will allow learners with workplace experience in End User Computing to obtain recognition for prior learning. The qualification provides a framework for learners to develop skills that will enable them to become competent in End User Computing. It introduces theoretical concepts of End User Computing and requires the application thereof, to develop a range of skills that will enable learners to be better-informed workers in their chosen industry. It provides a balanced learning experience that lays the foundation for access to further education, life long learning and to productive employment. A qualifying learner will be able to: The National Certificate in IT: End User Computing at NQF Level 3, is intended for learners already employed or new learners entering the workplace, requiring End User Computing skills. The unit standards of this qualification may be added to other industry qualifications to provide an End User Computing focus with comparison, choice, interpretation and the application of knowledge. Rationale of the qualification The National Certificate in IT: End User Computing - NQF Level 3, is designed to meet the needs of learners who require end user computing skills in all sectors of the economy, as End User Computing is an essential skill in any business today. The qualification is designed to accommodate both learners in formal education and learners already employed. It aims to develop informed and skilled learners that can apply the acquired skills in any industry and should contribute towards improved productivity and efficiency in the workplace. The need for the qualification was highlighted by an IT sector study that was done and confirmed by ISETT SETA. The design of the qualification is unit standard based, to allow learners to qualify for a national qualification by accumulating the required credits via short learning programmes or workplace practical experience or both. It also allows learners to achieve the qualifications through recognition of prior learning, learnerships schemes or formal training. The qualification at this level is foundational and generic, allowing maximum mobility between qualifications. Apart from the workplace needs the qualification will address, it is also designed as an entry-level qualification into most further education and training fields, because of the wide application of End User Computing in any environment. It will allow articulation into further qualifications in End User Computing or other IT qualifications, as well as entry into any other Further Education and Training where End User Computing is required. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
It is assumed that the learner is competent in skills gained at the further education and training band up to NQF level 2. Further learning assumed is that learners are competent in End User Computing at NQF level 1.
The assumed learning can be acquired in the traditional way of formal study as well as in the workplace. Acquiring the competencies in a workplace (either via formal learnerships or on-the-job training) has the potential of addressing the problems of the past, where formal qualifications were only obtainable by way of formal study. Recognition of prior learning (RPL) Many of the competencies used in the IT profession has traditionally been acquired through short courses and on-the-job training, which did not provide formal recognition (at a national level) of the knowledge and skills acquired. These competencies are still today viewed by most industries as invaluable but there is no national recognition. The nature of the IT field means that competence is developed experientially, therefore the assessment processes should recognise experience versus theoretical knowledge. Recognition of prior learning will now allow learners with these valuable competencies to be assessed and recognised formally. Any learner wishing to be assessed may arrange to do so without having to attend any formal training. For recognition of prior learning the learner will be required to submit a portfolio of evidence of relevant experience, in a prescribed format, to be assessed for formal recognition. The assessor and learner will decide jointly on the most appropriate assessment procedures, subject to the assessment rules of the relevant ETQA. Learning assumed to be in place must be assessed by the assessor prior to any assessment relating to this qualification. |
RECOGNISE PREVIOUS LEARNING? |
Y |
QUALIFICATION RULES |
Rules regarding NQF levels of credits
The qualification consists of a minimum of 130 credits and has been designed in accordance with the SAQA regulations and rules of combination Rules regarding Fundamental, Core and Electives 1. All fundamental unit standards are compulsory for this qualification. (47 credits) 2. All core unit standards are compulsory. (56 credits) Rules regarding Electives Elective unit standards totalling a minimum of 27 credits needs to be completed. |
EXIT LEVEL OUTCOMES |
1. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.
2. Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace. 3. Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace. 4. Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace. 5. Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace. 6. Improve Communication by combining communication skills with End User Computing skills. 7. Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications. 8. Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies. In addition to the above, unit standards will be utilised to provide depth of specification of the outcomes ranges and the assessment criteria and processes. |
ASSOCIATED ASSESSMENT CRITERIA |
1. The ability to apply word processing skills in a GUI-based application, is demonstrated by being able to do the following:
2. The ability to apply presentation skills in a GUI-based application, is demonstrated by being able to do the following: 3. The ability to apply spreadsheet skills in a GUI-based application, is demonstrated by being able to do the following: 4. The ability to apply electronic mail (email) skills in a GUI-based application, is demonstrated by being able to do the following: 5. The ability to apply Web Browser skills in a GUI-based application, is demonstrated by being able to use a web-browser to search and use information from the internet. 6. Improved Communication is demonstrated by combining End User Computing skills with fundamental communicating skills when communicating to others. 7. Demonstrate an improvement of mathematical literacy by utilising End User Computing applications to solve various aspects of personal life and in areas of business. 8. An understanding of impact of ICT and its use in an organisation is demonstrated by explaining its use and impact related to business and societies. Furthermore, the assessment process should also cover the following generic components: Assessment of Critical Cross-field Outcomes All critical cross-field outcomes are represented in this qualification. Each unit standard clearly outlines how the critical cross-field outcomes have been addressed. This is further summarised in the exit level outcomes of the qualification. We have designed the exit level outcomes to facilitate the combining of the end user computing standards with the fundamental standards, to enhance the personal competencies, which is extended to support the critical cross-field outcomes. To ensure applicability of Fundamental and Critical Cross-field Outcomes, this should be assessed as part of Core and Elective unit standard assessments. Integrated Assessment Development of the competencies may be achieved through a combination of formal and informal learning, self-learning, training programmes and work-based application. Providers should conduct diagnostic and formative assessment. Formative, continuous and diagnostic assessments should also take place in the work place, if applicable. The learner should also be able to assess him or herself and determine readiness for a summative assessment against this qualification. During integrated assessments the assessor should make use of formative and summative assessment methods and should assess combinations of practical, applied, foundational and reflexive competencies. To ensure the principles of assessment of fairness, validity, reliability and practicability are upheld, a combination of the assessment methods of observation, product evaluation and questioning should be used, by applying the appropriate assessment tools (as described in the SAQA criteria and guidelines for assessment). |
INTERNATIONAL COMPARABILITY |
This qualification and unit standards have been evaluated against, and are comparable to core knowledge and specialised knowledge elements found in the following International Qualifications Frameworks:
Furthermore input to the development of the qualification has been benchmarked against International sources, where the outcomes and assessment criteria, degree of difficulty and notional learning time has been compared, as described below. For the core skills required, the following sources were referenced: For constructing the qualification structure, the following sources were referenced: This qualification combines the NQF principles and requirements, with Internationally accepted Knowledge Areas required in End User Computing, to address the specific needs of the South African environment. |
ARTICULATION OPTIONS |
The qualification at this level is foundational and generic, allowing maximum mobility between qualifications. Apart from the workplace needs the qualification will address, it is also designed as an entry-level qualification into most further education and training fields, because of the wide application of End User Computing in any environment.
This qualification was designed carefully to ensure vertical and horizontal articulation. It was developed to allow for further study in ICT and related fields at further education levels. The qualification was designed as part of a set of IT qualifications from NQF level 3 through to level 5 and higher. Two NQF level 4 qualifications (one in the systems support sub-area of IT and one in systems development) have recently been registered on the NQF. This new qualification addresses the learning assumed to be in place for the two NQF 4 qualifications mentioned, allowing learners articulation into the ICT field. As described earlier, many of the competencies used in the IT profession has traditionally been acquired through short courses and on-the-job training, which did not provide formal recognition (at a national level) of the knowledge and skills acquired. This qualification attempts to address this by allowing articulation into formal fields of study, by recognising the skills acquired in various means and packaging it as a formal national qualification, and encourage further study having acquired the qualification. |
MODERATION OPTIONS |
CRITERIA FOR THE REGISTRATION OF ASSESSORS |
The criteria to register as an assessor includes the following:
|
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. |
NOTES |
Below is a list of the End User Computing unit standards that are the learning assumed to be in place for this qualification:
1. Operate a Personal Computer System 2. Use generic functions in a Graphical User Interface (GUI) environment 3. Install a Personal Computer (PC) peripheral device, in a GUI environment 4. Use a graphical User Interface (GUI)-based presentation application to create and edit slide presentations. 5. Managing files in a Graphical User Interface (GUI) environment 6. Use a Graphical User Interface (GUI)-based word processor to format documents 7. Use a Graphical User Interface (GUI)-based word processor to create and edit documents. The qualification is ideal for business people in the following fields: |
UNIT STANDARDS: |
ID | UNIT STANDARD TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS | |
Core | 117925 | Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner | Level 2 | NQF Level 02 | 3 |
Core | 116935 | Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application | Level 2 | NQF Level 02 | 2 |
Core | 117923 | Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief | Level 2 | NQF Level 02 | 5 |
Core | 116937 | Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets | Level 2 | NQF Level 02 | 4 |
Core | 116931 | Use a Graphical User Interface (GUI)-based web-browser to search the Internet | Level 2 | NQF Level 02 | 4 |
Core | 117924 | Use a Graphical User Interface (GUI)-based word processor to format documents | Level 2 | NQF Level 02 | 5 |
Core | 116945 | Use electronic mail to send and receive messages | Level 2 | NQF Level 02 | 2 |
Core | 116936 | Use a Graphical User Interface (GUI)-based database application to work with simple databases | Level 3 | NQF Level 03 | 3 |
Core | 116930 | Use a Graphical User Interface (GUI)-based presentation application to enhance presentation appearance | Level 3 | NQF Level 03 | 5 |
Core | 116940 | Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem | Level 3 | NQF Level 03 | 6 |
Core | 116942 | Use a GUI-based word processor to create merged documents | Level 3 | NQF Level 03 | 3 |
Core | 119078 | Use a GUI-based word processor to enhance a document through the use of tables and columns | Level 3 | NQF Level 03 | 5 |
Core | 115391 | Demonstrate an understanding of the principles of the internet and the world-wide-web | Level 4 | NQF Level 04 | 3 |
Core | 114076 | Use computer technology to research a computer topic | Level 4 | NQF Level 04 | 3 |
Core | 116943 | Using a Graphical User Interface (GUI)-based spreadsheet application, enhance the functionality and apply graph /charts to a spreadsheet | Level 4 | NQF Level 04 | 3 |
Fundamental | 8968 | Accommodate audience and context needs in oral communication | Level 3 | NQF Level 03 | 5 |
Fundamental | 9010 | Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations | Level 3 | NQF Level 03 | 2 |
Fundamental | 13915 | Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace | Level 3 | NQF Level 03 | 4 |
Fundamental | 9013 | Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | Level 3 | NQF Level 03 | 4 |
Fundamental | 9012 | Investigate life and work related problems using data and probabilities | Level 3 | NQF Level 03 | 5 |
Fundamental | 11241 | Perform Basic Business Calculations | Level 3 | NQF Level 03 | 6 |
Fundamental | 8973 | Use language and communication in occupational learning programmes | Level 3 | NQF Level 03 | 5 |
Fundamental | 7456 | Use mathematics to investigate and monitor the financial aspects of personal, business and national issues | Level 3 | NQF Level 03 | 5 |
Fundamental | 8970 | Write texts for a range of communicative contexts | Level 3 | NQF Level 03 | 5 |
Fundamental | 110023 | Present information in report format | Level 4 | NQF Level 04 | 6 |
Elective | 258883 | Use generic functions in a Graphical User Interface (GUI)-environment | Level 1 | NQF Level 01 | 4 |
Elective | 258897 | Apply electronic messaging and calendar application | Level 2 | NQF Level 02 | 2 |
Elective | 258879 | Change the appearance of a spreadsheet | Level 3 | NQF Level 03 | 3 |
Elective | 114636 | Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment | Level 3 | NQF Level 03 | 6 |
Elective | 14947 | Describe data communications | Level 3 | NQF Level 03 | 4 |
Elective | 14918 | Describe the principles of Computer Programming | Level 3 | NQF Level 03 | 5 |
Elective | 14913 | Explain the principles of computer networks | Level 3 | NQF Level 03 | 5 |
Elective | 7785 | Function in a business environment | Level 3 | NQF Level 03 | 4 |
Elective | 14912 | Investigate the use of computer technology in an organisation | Level 3 | NQF Level 03 | 6 |
Elective | 114984 | Manage electronic mail in a business environment | Level 3 | NQF Level 03 | 2 |
Elective | 13931 | Monitor and control the maintenance of office equipment | Level 3 | NQF Level 03 | 4 |
Elective | 258898 | Review and create documents using a Graphical User Interface (GUI)-based word processor | Level 3 | NQF Level 03 | 7 |
Elective | 258880 | Utilise special features to enhance presentations | Level 3 | NQF Level 03 | 3 |
Elective | 10140 | Apply a range of project management tools | Level 4 | NQF Level 04 | 8 |
Elective | 258877 | Demonstrate knowledge of and manipulate master and subdocuments in a Graphical User Interface (GUI)-based word processor | Level 4 | NQF Level 04 | 4 |
Elective | 117928 | Describe the application and effect of Information and Communication Technologies (ICT) on society | Level 4 | NQF Level 04 | 5 |
Elective | 258881 | Design complex tables and queries using a graphical user interface (GUI) based database to solve a given problem | Level 4 | NQF Level 04 | 5 |
Elective | 258875 | Design forms and reports using a Graphic User Interface (GUI) based database | Level 4 | NQF Level 04 | 4 |
Elective | 258878 | Ensure spreadsheet integrity to enhance reliability | Level 4 | NQF Level 04 | 3 |
Elective | 14917 | Explain computer architecture concepts | Level 4 | NQF Level 04 | 7 |
Elective | 10139 | Implement project administration processes according to requirements | Level 4 | NQF Level 04 | 5 |
Elective | 117156 | Interpret basic financial statements | Level 4 | NQF Level 04 | 4 |
Elective | 258882 | Manipulate data and ensure integrity | Level 4 | NQF Level 04 | 4 |
Elective | 117927 | Use a Graphical User Interface (GUI)-based database application to solve a given problem | Level 4 | NQF Level 04 | 6 |
Elective | 10135 | Work as a project team member | Level 4 | NQF Level 04 | 8 |
Elective | 258876 | Work with spreadsheets | Level 4 | NQF Level 04 | 3 |
Elective | 117926 | Identify and explain ICT risks and recommend security solutions | Level 5 | Level TBA: Pre-2009 was L5 | 5 |
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: |
LP ID | Learning Programme Title | Originator | Pre-2009 NQF Level |
NQF Level | Min Credits | Learning Prog End Date | Quality AssuranceFunctionary |
NQF Sub-Framework |
59910 | National Certificate: Information Technologies Operations | Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd | Level 3 | NQF Level 03 | 130 | MICTS | OQSF | |
49077 | National Certificate: Information Technology: End User Computing | Generic Provider - Field 10 | Level 3 | NQF Level 03 | 130 | MICTS | OQSF |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
LP ID | Learning Programme Title | Accredited Provider |
59910 | National Certificate: Information Technologies Operations | Boston City Campus (Pty) Ltd formerly Boston City Campus and Business College (Pty) Ltd |
49077 | National Certificate: Information Technology: End User Computing |
1. Answer The Call Skills and Entrepreneurship 2. ASMO INSTITUTE OF BUSINESS AN 3. Aspirations Communication Training CC 4. Aviwe Business Development Services 5. Bconsult 6. Cape Innovation Technology and Initiative NPC 7. Careers IT 8. CTU Training Solutions 9. Ecology SA Pty Ltd 10. Hectic Productions cc 11. Home of Compassion/Grace Ministries 12. Ikusasalethu Youth Development Project NPC 13. iLearn Corporate Services PTY LTD 14. IT Labs Consulting 15. Kaelo Computer Training cc 16. Learnfast Training Solutions (Pty) Ltd 17. Malope It Solutions (Pty) Ltd 18. Mbalenhle Internet cafe 19. Mo Afrika Ithlokomele Education Projects 20. Motlhamme Executive Management 21. NCM Computer and Business Academy 22. New Era Computer Training Centre (Hidobyte CC) 23. Ntamunde Investment 24. Ponds of Watts 25. Sabile Human Resources Consult 26. Shree Institute for Professional Studies Pty Ltd 27. Sokwanya Trading (Pty) Ltd 28. SpecCon Holdings (PTY) Ltd 29. Success Christian Training Cen 30. Tanaka Soft Solutions (Pty) Ltd 31. The Finishing College 32. TSHWANE INSTITUTE OF TECHNOLOGY 33. Ubuhlanti Sances Trading (Pty) Ltd 34. Work Skills Resources CC 35. Working Solution International 36. Zikode Development Trust |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |